ESP GUITARS LIMITED LIFETIME WARRANTY & INSTRUMENT INFO
NOTE: Please contact your authorized ESP Dealer or Distributor regarding all warranty claims.
Your new ESP instrument is warranted to be free of any defects in materials and workmanship if used under
normal operating conditions for the life of the original retail purchaser, subject to the limitations described
below. This warranty is non-transferable and applies only to the original purchaser when product is purchased as
NEW from an Authorized ESP Dealer. Instruments sold as Factory Seconds do not carry a lifetime warranty, but
are limited to a 90-day manufacturer’s warranty. Electronic parts and guitar hardware are limited to a warranty
period of one (1) year from date of purchase.
PLEASE NOTE: IN ORDER TO VALIDATE YOUR WARRANTY, REGISTER ONLINE OR RETURN YOUR WARRANTY
REGISTRATION CARD TO ESP WITHIN TEN (10) DAYS FOLLOWING THE ORIGINAL DATE OF PURCHASE.
PLEASE RETAIN YOUR SALES RECEIPT, AS IT IS YOUR PROOF OF PURCHASE, AND IS REQUIRED FOR ALL
WARRANTY SERVICE REQUESTS. THIS WARRANTY IS EXTENDED TO THE ORIGINAL RETAIL PURCHASER
ONLY AND IS NOT TRANSFERRABLE.
If this ESP instrument malfunctions at any time as a result of faulty materials or workmanship, ESP will repair
the defect(s) or replace the instrument, as it deems appropriate, at its sole discretion. In the event that original
materials are no longer available, ESP reserves the right to use materials regularly utilized at the time of repair. If
replacement of customer’s instrument is deemed necessary by our staff, ESP will replace the instrument with one
of the same or most similar style of a value not in excess of the original purchase price of customer’s instrument.
This limited lifetime warranty covers the cost of both labor and materials on any repair deemed necessary by our
Warranty Department Representative for the lifetime of the original retail purchaser. In the unlikely event that the
customer’s instrument is destroyed, lost, or damaged beyond repair, while in the possession of ESP for warranty
repair, ESP will replace that instrument with one of the same or most similar style of a value not in excess of the
original purchase price of customer’s instrument. Owner at owner’s expense must carry any insurance covering
the instrument, including but not limited to collector’s value insurance.
This Warranty is Subject to the following Limitations and Exclusions
The following items are not covered by this warranty:
1. Any instrument whose serial number is missing, or has been altered or tampered with in any manner.
2. Any instrument that has been modified after original shipment from ESP.
3. Any instrument whose warranty registration card has been altered or upon which false information has been given.
4. Any factory-installed electronics and hardware after a period of one (1) year following the original date of purchase.
5. Any instrument that was NOT purchased from an Authorized ESP dealer, or upon which any unauthorized
repair or service has been performed.
6. The cost of an initial setup and regular maintenance of your new instrument, including neck/truss rod
adjustments, string changes, action adjustment, and intonation.
7. Normal wear and tear on any serviceable part of the instrument including electronic controls and switches,
jacks, worn frets, plated surfaces, tuning machines, string replacement, scratches in pickguards or plastic
parts, saddles and nuts; normal paint wear and tear including damages, discoloration, and paint shrinkage of
the instrument finish for any reason.
8. The labor reimbursement cost or parts replacement cost of any repair not authorized or performed by ESP.
9. Damage as a result of strap button pulling out of body (Note: Factory straps mounted to the body can only
withstand so much pressure. They are not intended to withstand any severe abuse. If player will be using a
strap, ESP recommends that player check strap and buttons prior to use in order to avoid any mishaps. ESP
will not be responsible for any such claims.)
10. Defects in finishes such as cracks, splitting, or warping of wood due to changes in temperature or humidity,
exposure to sun, fire, moisture, body salts and acids, other chemicals or non-industry approved polishes.
11. Instruments that have been subjected to extreme humidity or temperature conditions.
12. Subjective issues such as tonal characteristics, grade and color of wood or finish.
13. Playability of an instrument whose “action”, or string height, is lower than recommended standard “action”
settings defined in the ESP owner’s manual.
14. Case and case hardware wear and tear of any kind.
15. Shipping damages of any kind.
16. Freight charges to ESP or Authorized ESP Service center for customer owned goods.
17. All other defects, deterioration, and damage due to normal use, wear and tear, aging, misuse, neglect,
From the factory, ESP guitars are setup with 3 springs that
are connected to the inside 3 hooks on the spring claw and
angle outward to the 1, 3, 5 position holes on the bridge block
(Figure 18). Having the springs angled like this is the best way
to counter-act against the string tension and bring your bridge
back to its center point. An extra spring is included with all
our tremolo-equipped guitars. This extra spring may be used
if heavier string gauges are ever used on your guitar. You may
also remove the middle spring using only 2 springs if you use
light gauge strings and want the bridge to have a softer feel.
Note: Using less springs may decrease tuning stability.
BASS BRIDGES
Deluxe (DB4 / DB5 / DB6)
This is our simplest bass bridge designed for ease of use and maximum adjustment capabilities. Each
saddle has 2 height adjustment screws for string action adjustment (use the 1.5mm allen wrench
included with your bass). The intonation screws are at the back of the bridge and can be adjusted using
a small Phillips screwdriver. This bass is strung traditionally with the string’s ball-end feeding through the
hole in the back of the bridge located behind each string saddle.
BB604 / BB605
These bridges are designed to allow maximum tone
transfer from the strings through the body. They also
have a “string thru body” option that is available on
certain models (not available with 35” scale length
basses). If you have this option on your bass, you will
be able to feed the string through the holes in the
back of the body through the bridge and over the
string saddles. You may also want to string the bass
like normal, hooking the ball-end of the string at the
back of the bridge section. Stringing through the body
increases string tension, which may be desirable if using
lower tunings (or simply to add string tension and beef
up the tone of your bass).
There are 2 saddle height adjustment screws for each string to adjust the string action (use the 1.5mm
allen wrench included with your bass). Use a small Phillips screwdriver to adjust the intonation screws
located behind the back of the bridge section (Figure 19).
Tune-o-matic Bass
Just like a guitar tune-o-matic bridge, this is comprised of 2 sections – the bridge and the tailpiece. The
tailpiece holds the ends of the strings in place and the strings are then strung over each string saddle. The
saddles are individually adjustable for intonation and there are 2 screws to adjust the bass and treble sides
for overall string height. Note: On 8-string basses, there will only be adjustment for each set of strings.
Factory Setting from ESP Alternate Setting for Light Gauge Strings
Figure 18: Tremolo Spring Settings
Saddle Height Screw
Intonation Screw
Figure 19: BB604 Bass Bridge
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