EVEXPERT EVECUBE 2C User manual
EVECUBE 2C
EV Expert Wallbox 2x22kW
(for the European Union and Norway)
USER MANUAL
IMPORTANT SAFETY INSTRUCTIONS
This document contains important instructions and warnings that must be followed when
using the EVECUBE 2C charging station from EV Expert s.r.o.
WARNING
Read this document before using the charging station. Failure to follow some of the instructions or warnings
described in this document may result in fire, electric shock, serious injury, or death.
➢The charging station is only designed for charging electric vehicles that support the IEC 62196-1 and
IEC 61851-1 standards. Do not use it for other purposes or with other vehicles or objects.
➢The charging station is only intended for vehicles that do not require ventilation during charging.
➢Do not use the charging station in combination with sockets that are not rated for the required current
load.
➢Do not use the charging station if it is defective or damaged, or if the LED indicates an internal error.
➢The device may only be opened for connection or disconnection from the mains.
➢A product that is exposed to direct sunlight may overheat and, as a result, may reduce or stop charging
until the internal components have cooled to operating temperature. Do not use the charging station in
very heavy rain.
➢Both the station body and the connecting cable can increase the temperature during the charging
process due to the passage of electric current, especially if they are exposed to direct sunlight or high
ambient temperatures. Watch out for burns.
➢Do not touch the end terminals with sharp metal objects such as wires, needles or other tools.
➢Make sure that the charging cable does not obstruct the movement of pedestrians, other vehicles or
other entities.
Installation may only be performed by persons with appropriate qualifications in the field of electrical
engineering. Contact your dealer to install or service the station.
If a fault occurs, the user is not authorized to open, disassemble, repair or otherwise modify the device.
If repair is required, contact EV Expert s.r.o. or your dealer.
If you have any questions or recommendations, contact us at: [email protected]
TECHNICAL SPECIFICATIONS
Rated charging current
1x 6-32A or
3x 6-32A* (až 22kW)
Own consumption at rest
less than 0,5W
Permissible ambient temperature
-40°C to +50°C
Degree of protection
IP54
Body protection against shocks
IK10
Dimensions of the steel body
340 x 300 x 150mm (HxWxD)
Electric power supply
1 – 3 phase (6 – 32A) + corresponding neutral and
protective conductor
Connection for electric vehicle
Socket Type 2 according to IEC 62196-2 for 32A
Compliance
IEC 62196, IEC 61851-1, CE,EMC, RoHS
Compatible electrical network
TN-S,TN-C, IT
Built-in circuit breaker
A-EV (RCD AC < 30mA + RCD DC < 6mA)
Protection of communication circuits
0,5 - 1A (fuse 20x5, 250VAC)
*The maximum current and charging time depend on the characteristics of the electric vehicle being charged. The
charging station can limit the charging current at high temperatures.
Management and invoicing system
Web Server, EVE.Charge or other OCPP compatible
systems
Communication protocol
OCPP, Wiegand 26 (RFID)
OCPP version
v1.6 (JSON)
Data connection
LAN, WIFI, UART
Management and configuration interface
Web Server
Measurement of consumed electricity
Yes (MID certified)
Power management module
Optional for extra charge
Wi-Fi Hotspot
Yes (can be set or turned o at the customer's request)
INSTALLATION
Installation may only be performed by persons with appropriate qualifications in the field of electrical
engineering.
1) Before installing the charging station, check that there is no external damage.
2) To install the station, select a location that is protected from extreme weather conditions. A product
that is exposed to direct sunlight may overheat and, as a result, may reduce or stop charging until the
internal components have cooled to operating temperature. Do not use the charging station in very
heavy rain.
3) Professionally connect to the mains according to the instructions and graphic drawing.
CONFIGURATION AND FIRST RUN
1. By default, the station tries to obtain the address automatically from the DHCP server.
2. The red or blue LED on the EVSE should light up for the first 2 seconds to indicate initialization.
3. Each charging port has its own LED indication with information on the charging status. Red indicates
that the TN-S network is selected. Blue indicates that the IT network is selected.
4. If the LED does not change after two seconds, there is a problem with the network (probably the PE wire
was not detected correctly) - check the correct connection of the socket or house wiring.
5. If you need to change the selected network, press the button for 5 seconds during the initialization
phase, thereby selecting the second network. The user is solely responsible for the correct choice of
network.
6. If the PE wire is detected correctly and the initialization is successful, the station switches to operating
mode. The Web Server is used to manage the charging station.
7. Then, if everything is OK, the LED is blue (authorization via web interface, RFID or remote management
system) or green (no authorization is needed for charging).
8. If the supply is protected by less than 32A circuit breaker or there is a risk of concurrence with other
appliances, set the appropriate maximum charging current at the charging station. It is important to set
the correct charging speed before connecting the connector to the vehicle. Otherwise, the circuit
breaker may trip.
CONNECTION
1. Inspect the charging station for any external damage. Do not use the charging station if it is damaged.
2. Connect the vehicle by inserting the connector into the vehicle, if the charging cable is integrated.
3. In the case of a charging station with a socket, connect the charging cable first to the charging station
and then to the electric car.
4. If everything is OK, the LED is blue. Charging can be authorized via the EVE CHARGE payment gateway,
or your superior OCPP system for managing charging stations, or via RFID tags, which can be set via the
Web Server.
5. If the need for authorization is switched o, and if everything is OK, the LED lights up green, and anyone
connected to the charging station can charge.
6. Charging starts automatically.
DISCONNECTION
NEVER disconnect the charging station while charging.
1. Stop charging in the vehicle first.
2. If necessary, release the latch on the vehicle's charging port.
3. Disconnect the charging cable from the vehicle and then from the charging station.
4. Close the charging port cover.
If the power supply is interrupted, the station automatically unlocks the charging cable lock from its own
backup source as soon as a power failure is detected.
STATUS SIGNALING
The charging station can signal several states before, during or after charging.
Green LED means ready to charge. An orange LED means that charging is in progress. And the flashing of the LED
means a problem. The types and severities of the various flickers are described below:
ERROR MESSAGES
Flashing green / orange LED - may aect charging speed:
1x
Problem with the main switching elements
in the charging station (fast flashing)
Turn the main switch o and on
2x
Undervoltage or missing phase
Check that each phase is connected correctly and
has the correct voltage (this operation may only be
performed by a qualified person)
3x
Network connection problem
Check that the network is set up correctly or that
each phase is connected correctly (this operation
may only be carried out by a qualified person)
4x
High temperature
Wait for the device to cool to operating temperature
Flashing red LED - charging will be stopped:
1x
problem with the main switching
elements in the charging station (fast
flashing)
Contact your dealer or manufacturer.
2x
problem with the circuit breaker
Turn the main switch o and on.
3x
zero wire problem
Check that the neutral wire is connected correctly
(this operation may only be performed by a qualified
person).
4x
overvoltage
Check that the voltage is correct at each stage (this
operation may only be performed by a qualified
person).
5x
very high temperature
Wait for the device to cool to operating temperature
6x
unsupported charging mode
Change the charging mode
PROBLEM SOLVING
➢If charging slows down or stops abruptly, check the vehicle's on-board system for an error condition.
➢Check the signal LED on the charging station.
➢If a high temperature is the cause of the problem, stopping charging until the charging station cools
down or cooling it down directly can help. If this happens regularly, without external influences (direct
sunlight, high ambient temperature), contact EV Expert s.r.o. or your dealer.
➢In some cases - if charging has stopped - it may help to disconnect the charging station from the car
and reconnect it.
➢In case of persistent problems, contact EV Expert s.r.o. at: [email protected]
MAINTENANCE
The EVECUBE charging station is made of high-quality, anti-corrosion stainless steel and is almost
maintenance-free. At regular intervals, the socket for connecting the charging cable or the charging cable (for
the version with integrated cable) must be checked for damage to the plastic parts, foreign bodies or dirt in the
contacts, or for insulation in the case of the charging cable (visual inspection). If it is necessary to clean dirt
from the contact area of the socket or connector, the station must be switched o by a circuit breaker.
In case of contamination, use a microfiber cloth that has a non-abrasive structure and water, or clean the
surface of the charging station with a non-abrasive solvent-free cleaner. To maintain the gloss and protect the
brushed stainless steel surface, agents designed for stainless steel surfaces are recommended.
EU DECLARATION OF CONFORMITY
WE
EV Expert s.r.o.
Polská 181 / 70
779 00, Olomouc
IČ: 056 99 711
as manufacturer, declare under our sole responsibility that the following referenced vehicle charging
products:
Charging station EVECUBE 2C
(serial number printed on the body of each charger)
is in conformity with the applicable requirements of the following directives:
2014/35/EU Low Voltage Directive
2014/30/EU EMC Directive
2011/65/EU Restriction of the use of certain hazardous substances in electrical and electronic
equipment
Conformity with these directives has been assessed for this product by demonstrating compliance
to the following harmonized standards and/or regulations:
●EN 61851-1:2010
●EN 62196-2
●EN 61000-6-3 ed.2:2007 + A1:2011
●EN 61000-6-1 ed.2:2007
●EN 61000-3-2
●EN 61000-3-3
The product is safe under normal and intended use conditions. We have taken all measures available to ensure the
conformity of products placed on the market with the essential requirements of European Union legislation.
In Olomouc, 5.1.2020
WARRANTY CONDITIONS
1. The company EV Expert, LLC (hereinafter "EV Expert") has developed a highly reliable device for charging electric vehicles,
referred to as EVECUBE. It is designed to withstand normal operating conditions when installed and used in accordance
with the EVECUBE Operation and Installation Manual (hereinafter “the Manual”) provided by EV Expert together with the
product. The minimum operational life of the chargepoint EVECUBE is three years from the date of installation if installed
and used in accordance with the Manual and the EV Expert warranty covers defects in EVECUBE manufacturing and
material for a period of two (2) years from the date of installation.
2. The warranty does not apply to and EV Expert accepts no liability for any defect or damage to any EVECUBE which has
been:
(1) Neglected or amended, or
(2) Improperly installed, operated, handled, used in conditions for which the product was not designed or used in
an unsuitable environment or used in a manner that is not consistent with EV Expert's Manual or applicable laws and
regulations, or
(3) Exposed to fire, water, corrosion, biological attack or input voltage that created operating conditions above
the maximum or below the minimum limits specified in the EV Expert specifications and the Manual, including high input
voltage from any kind of source or lightning strikes, or
(4) Subjected to accidental or consequential damage caused by defects in other components of the electrical
system, or
(5) If the original identification mark (including trademark and/or serial number) of the EVECUBE has been
contaminated, altered or removed.
3. EV Expert will use new and / or repaired parts at its discretion during repair or replacement. EV Expert reserves the right
to use parts or products of the original or improved design when repairing or replacing the defective product. After repair
or replacement, the warranty will continue on the repaired or replacement product for the remainder of the original
warranty period or, if the warranty period expires, ninety (90) days from the date of return of the repaired or replacement
product by EV Expert.
The warranty does not cover the costs associated with the reinstallation of the repaired or replacement product if the
original contract stated that the customer will procure the installation himself.
4. The warranty covers replacement parts, labour and the cost of transporting the defective and the repaired or replacement
product to and from EV Expert via a carrier selected by EV Expert to locations within the European Union and the United
Kingdom, but not outside the European Union. Any on-site assistance, repairs and replacements that are provided under
the warranty are for free.
5. The warranty does not cover damage that occurred during the transport or damage caused by improper handling by the
carrier. The carrier is responsible for such damage.
6. Updates to the system software and firmware of the charger components aimed at improving or correcting the safety and
functions of the charger EVECUBE cannot be considered warranty actions.
Procedure for exercising warranty rights
To obtain repair or replacement under the limited warranty, the customer must follow the following policies and
procedures:
1. All defective products must be returned with an RMA (Return Merchandise Authorization Number), which the customer
must request from EV Expert. This request must include the following information:
- the proof of purchase of the defective product,
- the model number of the defective product,
- the serial number of the defective product,
- a detailed description of the defect,
- shipping address where the repaired or replacement product should be returned.
2. Any defective product approved for return must be returned in the original shipping container or other packaging that
adequately protects the product from damage during the shipment.
3. The returned defective product must not be disassembled or modified without the prior written consent of EV Expert.
Email contact address is [email protected]
Contact phone is +420 722 689 252
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