Extron electronics DMS 1600 User manual

User Guide
DMS 1600, DMS 2000,
DMS 3200, and DMS 3600
Matrix Switchers
Configurable Digital Video Matrix Switchers
68-1829-01 Rev. E
05 19

Safety Instructions
Safety Instructions • English
WARNING:This symbol, , when used on the product, is intended to
alert the user of the presence of uninsulated dangerous voltage within the
product’s enclosure that may present a risk of electric shock.
ATTENTION: This symbol, , when used on the product, is intended
to alert the user of important operating and maintenance (servicing)
instructions in the literature provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron
website, www.extron.com.
Sicherheitsanweisungen • Deutsch
WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer darauf
aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes
gefährliche Spannungen herrschen, die nicht isoliert sind und die einen
elektrischen Schlag verursachen können.
VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in
der im Lieferumfang enthaltenen Dokumentation besonders wichtige
Hinweise zur Bedienung und Wartung (Instandhaltung) geben.
Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in
den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.
Instrucciones de seguridad • Español
ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,
avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.
ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa
al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.
Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad
de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.
Instructions de sécurité • Français
AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le
produit, signale à l’utilisateur la présence à l’intérieur du boîtier du
produit d’une tension électrique dangereuse susceptible de provoquer
un choc électrique.
ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,
signale à l’utilisateur des instructions d’utilisation ou de maintenance
importantes qui se trouvent dans la documentation fournie avec le
matériel.
Pour en savoir plus sur les règles de sécurité, la conformité à la
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets
connexes, lisez les informations de sécurité et de conformité Extron, réf.
68-290-01, sur le site Extron, www.extron.com.
Istruzioni di sicurezza • Italiano
AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad
avvertire l’utente della presenza di tensione non isolata pericolosa
all’interno del contenitore del prodotto che può costituire un rischio di
scosse elettriche.
ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad avvertire
l’utente della presenza di importanti istruzioni di funzionamento e
manutenzione nella documentazione fornita con l’apparecchio.
Per informazioni su parametri di sicurezza, conformità alle normative,
compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento
alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo
68-290-01, sul sito web di Extron, www.extron.com.
Instrukcje bezpieczeństwa • Polska
OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu
poinformować użytkownika o obecności izolowanego i niebezpiecznego
napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie
porażenia prądem elektrycznym.
UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do
ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji
(obsługi) w literaturze, wyposażone w sprzęt.
Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji
wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne,
zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część
numer 68-290-01, na stronie internetowej Extron, www.extron.com.
I

Copyright
© 2013-2019 Extron Electronics. All rights reserved. www.extron.com
Trademarks
All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks (®), registered service marks (SM), and trademarks (TM) are the property of RGBSystems, Inc. or
ExtronElectronics (see the current list of trademarks on the Terms of Use page at www.extron.com):
Registered Trademarks (®)
Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Glitch Free. Global
Configurator, GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink,
MediaPort, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, Show Me, SoundField, SpeedMount, SpeedSwitch,
StudioStation, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP,
XTPSystems, and ZipClip
Registered Service Mark(SM) : S3 Service Support Solutions
Trademarks (™)
AAP, AFL (Accu-RateFrameLock), ADSP(Advanced Digital Sync Processing), Auto-Image, AVEdge, CableCover, CDRS(ClassD
Ripple Suppression), Codec Connect, DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator,
DSPConfigurator, DSVP(Digital Sync Validation Processing), eLink, EQIP, Everlast, FastBite, FOX, FOXBOX, IP Intercom HelpDesk,
MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC(QuickSwitch Front Panel Controller), RoomAgent, Scope-Trigger,
ShareLink, SIS, SimpleInstructionSet, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector™ 4K , WebShare, XTRA, and
ZipCaddy


FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause interference. This interference must be corrected at the expense of the user.
NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and Regulatory
Compliance Guide on the Extron website.
Battery Notice
This product contains a battery. Do not open the unit to replace the battery. If the
battery needs replacing, return the entire unit to Extron (for the correct address, see the
Extron Warranty section on the last page of this guide).
CAUTION: Risk of explosion. Do not replace the battery with an incorrect type. Dispose
of used batteries according to the instructions.
ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile.
Débarrassez-vous des piles usagées selon le mode d’emploi.
Class 1 Laser Product
Any service to this product must be carried out by Extron Electronics and its qualified
service personnel.
CAUTION: Using controls, making adjustments, or performing procedures in a manner
other than what is specified herein may result in hazardous radiation exposure.
NOTE: For more information on safety guidelines, regulatory compliances,
EMI/EMF compatibility, accessibility, and related topics, see the “Extron Safety and
Regulatory Compliance Guide” on the Extron website.
Produit laser de classe1
Si ce produit a besoin d’un quelconque entretient, celui-ci doit être fait par
ExtronElectronics et son personnel qualifié.
ATTENTION : L’utilisation de commandes, la réalisation de réglages, ou l’exécution de
procédures de manière contraire aux dispositions établies dans le présent document,
présente un risque d’exposition dangereuse aux radiations.
Remarque :Pour plus d'informations sur les directives de sécurité, les conformités de
régulation, la compatibilité EMI/EMF, l'accessibilité, et les sujets en lien, consultez le
«Informations de sécurité et de conformité Extron» sur le site internet d'Extron.

Notifications
The following notifications are used in this guide:
WARNING: Potential risk of severe injury or death.
AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.
ATTENTION:
• Risk of property damage.
• Risque de dommages matériels.
NOTE: A note draws attention to important information.
Software Commands
Commands are written in the fonts shown here:
^AR Merge Scene,,0p1 scene 1,1 ^B 51 ^W^C.0
[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]
E X! *X1&*X2)*X2#*X2! CE}
NOTE: For commands and examples of computer or device responses used in this
guide, the character “0” is the number zero and “O” is the capital letter “o.”
Computer responses and directory paths that do not have variables are written in the font
shown here:
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron
Variables are written in slanted form as shown here:
ping xxx.xxx.xxx.xxx —t
SOH R Data STX Command ETB ETX
Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:
From the File menu, select New.
Click the OK button.
Specifications Availability
Product specifications are available on the Extron website, www.extron.com.
Extron Glossary of Terms
A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

viDMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Table of Contents
Contents
Introduction ................................................1
About this Guide.................................................. 1
About the DMS Matrix Switchers......................... 1
Features .............................................................. 3
Installation..................................................6
Setup and Installation Checklist ........................... 6
Rear Panel Cabling and Features......................... 7
I/O Boards....................................................... 9
Remote Port.................................................. 11
Ethernet Port ................................................. 11
Reset Button and LED................................... 12
Power............................................................ 13
Cooling fans (DMS 1600 and
DMS 3600 only)............................................ 13
Front Panel Configuration Port........................... 13
Operation..................................................14
Front Panel Controls and Indicators................... 14
Input and Output Buttons .............................. 16
Control Buttons ............................................. 18
Power Indicators............................................ 19
Button Labels ................................................ 20
Rear Panel Power Indicators (DMS 1600
and DMS 3600) ................................................ 20
Front Panel Operations...................................... 21
Definitions...................................................... 21
Power............................................................ 22
Creating a Configuration ................................ 22
Viewing a Configuration ................................. 26
I/O Grouping.................................................. 27
Using Presets ................................................ 30
Muting and Unmuting Outputs....................... 33
Locking the Front Panel (Executive Mode)...... 34
Performing a System Reset from
the Front Panel ............................................. 35
Background Illumination................................. 35
Selecting the Rear Panel Remote Port
Protocol and Baud Rate ............................... 36
Rear Panel Operations....................................... 36
Performing Soft System Resets
(Modes 3, 4, and 5) ...................................... 38
Performing a Hard Reset (Mode 1)................. 39
Troubleshooting................................................. 39
General Checks............................................. 39
Digital Signal Guidelines................................. 40
Configuration Worksheets.................................. 41
Worksheet Example 1: System Equipment .... 41
Worksheet Example 2: Daily Configuration..... 42
Worksheet Example 3: Test Configuration...... 43
Programming Guide ..................................46
Local Host-Control Ports ................................... 46
Ethernet (LAN) Port............................................ 47
Default IP addresses...................................... 47
Establishing a Connection.............................. 47
Connection Timeouts .................................... 47
Number of Connections................................. 48
Using Verbose Mode ..................................... 48
Host-to-Switcher Instructions ............................ 48
Switcher-Initiated Messages .............................. 48
Switcher Error Responses ................................. 49
Using the Command and Response Tables ....... 49
Command and Response Table for
SIS Commands ............................................ 50
Matrix Software.........................................61
Matrix Switchers Control Program ..................... 61
Installing the Software.................................... 61
Software Operation via Ethernet .................... 64
Using the Matrix Switcher Control Software ... 64
Starting the program...................................... 65
Using the program......................................... 66
IP Settings/Options Window .......................... 68
Updating Firmware ........................................ 73
Uploading HTML Files.................................... 77
Windows Buttons, Drop Boxes, and
Trash Can..................................................... 78

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Introduction vii
Windows Menus............................................ 78
Using Emulation Mode................................... 82
Using the Help System .................................. 83
Button Label Generator Program....................... 83
Installing the Button Label Generator
Software....................................................... 83
Using the Button Label Generator
Software....................................................... 84
HTML Operation........................................85
Opening the Embedded Web Pages.................. 85
Status Tab ......................................................... 87
System Status Page ...................................... 87
DSVP and Physical Configuration Page ......... 88
Configuration Tab .............................................. 89
System Settings Page ................................... 89
Passwords Page............................................ 92
Email Settings Page....................................... 93
Firmware Upgrade Page................................ 94
File Management Tab ........................................ 96
File Management Page .................................. 96
Control Tab........................................................ 97
Set and View Ties Page................................. 97
EDID and Mute Settings Page ....................... 98
Special Characters ............................................ 99
Maintenance and Modifications ...............100
Mounting the Switcher..................................... 100
UL Guidelines .............................................. 100
Mounting Instructions .................................. 100
Removing and Installing the I/O Board or
Blank Panel .................................................... 101
Removing the I/O Board or Blank Panel....... 102
Installing the I/O Board or Blank Panel......... 103
Removing and Installing the Power Supply
Module (DMS 1600 and DMS 3600)............... 103
Removing the Power Supply Module ........... 104
Installing the Power Supply Module ............. 104
Removing and Installing a Fan Module
(DMS 1600 and DMS 3600) ........................... 105
Removing a Fan Module.............................. 105
Installing a Fan Module ................................ 105
Removing and Installing Button Labels ............ 106
Installing Labels in the Buttons of the
Matrix Switcher........................................... 106
Ethernet Connection ............................... 108
Ethernet Link ................................................... 108
Ethernet Connection.................................... 108
Default IP Address....................................... 108
Pinging to Determine the
Extron IP Address....................................... 109
Pinging to Determine the
Web IP Address.......................................... 109
Configuring the DMS Matrix Switcher for
Network use via the ARP Command........... 109
Connecting as a Telnet Client....................... 111
Telnet Tips ................................................... 111
Subnetting — A Primer.................................... 113
Gateways .................................................... 113
Local and Remote Devices .......................... 113
IP Addresses and Octets............................. 113
Subnet Masks and Octets ........................... 113
Determining Whether Devices are
on the Same Subnet................................... 114

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Introduction 1
Introduction
WARNING: Potential risk of severe injury or death.
AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.
• The DMS outputs continuous invisible light (Class 1 rated), which may be harmful to
the eyes; use with caution.
• Le DMS émet une lumière invisible en continu (conforme à la classe 1) qui peut être
dangereux pour les yeux, à utiliser avec précaution.
• Do not look into the rear panel fiber optic cable connectors or into the fiber optic
cables themselves.
• Ne regardez pas dans les connecteurs de câble fibre optique sur le panneau arrière
ou dans les câbles fibre optique eux-mêmes.
• Plug the attached dust caps into the optical transceivers when the fiber cable is
unplugged.
• Branchez les protections contre la poussière dans l’ensemble émetteur/récepteur
lorsque le câble fibre optique est débranché.
• About this Guide
• About the DMS Matrix Switchers
• Features
About this Guide
This guide contains installation, configuration, and operating information for the Extron
DMS 1600, DMS 2000, DMS 3200, and DMS 3600 Matrix Switchers (see figure 1 on the
next page). These customizable matrix switchers support DVI inputs and outputs and the
fiber optic outputs and inputs of Extron DFX transmitters and receivers. The switchers can
support multiple inputs and outputs, depending on the model:
• DMS 1600 — up to 16 inputs and outputs
• DMS 2000 — up to 20 inputs and outputs
• DMS 3200 — up to 32 inputs and outputs
• DMS 3600 — up to 36 inputs and outputs
NOTE: In this guide, “DMS matrix switcher” refers to any switcher model.
About the DMS Matrix Switchers
The DMS matrix switchers are configurable, modular matrix switchers that distribute a single
link of DVI (or HDMI with suitable adapters) digital video and DFX transmitter and receiver
outputs and inputs. The switchers are assembled from user-installed input and output (I/O)
boards. There are six I/O boards available:
• 4-input x 4-output DVI board • 4-input x 4-output mutimode fiber optic board
• 4-input DVI board •4-input multimode fiber optic board
• 4-output DVI board •4-output multimode fiber optic board

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Introduction 2
AUDIO
DVI-D INPUT
FOXBOX 4GTx DVI
RS-232
OVER FIBER
ALARM
Tx Rx 1 2
12V
1.0A MAX
POWER
AUDIO
DVI-D OUTPUT
FOXBOX 4G Rx DVI
RS-232
OVER FIBER
ALARM
Tx Rx 1 2
12V
1.0A MAX
POWER
MODE
AUDIO
DVI-D OUTPUT
FOXBOX 4G Rx DVI
RS-232
OVER FIBER
ALARM
Tx Rx 1 2
12V
1.0A MAX
POWER
MODE
1
ON
2
AUDIO
DVI-D INPUT
FOXBOX 4G Tx DVI
RS-232
OVER FIBER
ALARM
Tx Rx 1 2
12V
1.0A MAX
POWER
MODE
1
ON
2
ANAHEIM, CA
RESET
RS232/RS422
REMOTE
LAN
ACT LINK
100-240V
50/60Hz
1.2A MAX.
100-240V
50/60Hz
1.2A MAX.
REDUNDANT
PRIMARY
DISCONNECT BOTH POWER
CORDS BEFORE SERVICING
1 - 4
5 - 8
9 - 12
13- 16
17 - 20
21 - 24
25 - 28
29- 32
33 - 36
FAN ASSEMBLY
FAN ASSEMBLY
PRIMARY POWER SUPPLY REDUNDANT POWER SUPPLY
DVI-D OUTPUTS
ABCD
DVI-D OUTPUTS
ABCD
DVI-D OUTPUTS
ABCD
DVI-D OUTPUTS
ABCD
DVI-D OUTPUTS
ABCD
AB
DVI-D INPUTS DVI-D OUTPUTS
CD ABCD
AB
DVI-D INPUTS DVI-D OUTPUTS
CD ABCD
AB
DVI-D INPUTS DVI-D OUTPUTS
CD ABCD
AB
DVI-D INPUTS DVI-D OUTPUTS
CD ABCD
DVS 605
DIGITAL VIDEO SCALER
CONFIG
1 2 3
4 5 PIP
AUTO
SWAP
MENU
NEXT
ADJUST
HD Camera
FOXBOX Tx DVI Plus
FOXBOX Rx DVI Plus
DVS 605
PC
Extron
DMS 3600
Modular DVI Matrix Switcher
Digital Monitors
DVI Projectors
HDTV Monitors
Analog Monitor
DVI Equipped
PCs
Compact HDTV
Camera Systems
Figure 1. Typical DMS 3600 Application
Each switcher model supports a different number of I/O boards of any of the above type.
With only one input and output board, each is configured as a 4-input by 4-output matrix.
By adding or removing I/O boards within certain rules that are detailed in I/O Boards, on
page 9, you can expand and contract the DMS matrix as follows:
DMS 1600 — Supports up to four I/O boards, up to a 16-input by 16-output matrix.
DMS 2000 — Supports up to five I/O boards, up to a 20-input by 20-output matrix.
DMS 3200 — Supports up to eight I/O boards, up to a 32-input by 32-output matrix.
DMS 3600 — Supports up to nine I/O boards, up to a 36-input by 36-output matrix.
The matrix switcher routes any input signal to any combination of outputs. The matrix
switcher can route multiple input/output configurations simultaneously.
One or two internal, 100 VAC to 240 VAC, 50-60 Hz, 175-watt power supplies provide
worldwide power compatibility and reliability in the following configurations:
• DMS 3600 — Two replaceable, hot-swappable power supplies
• DMS 1600 — One replaceable, hot-swappable power supply with a second
replaceable supply as an option
• DMS 2000 — One built-in power supply
• DMS 3200 — One built-in power supply
1

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Introduction 3
The matrix switchers are single box solutions to complex digital video signal routing
applications. Each input and output is individually isolated and buffered, and any input can be
switched to any one or all outputs with virtually no crosstalk or signal noise between channels.
The matrix switchers can be remotely controlled via their rear panel Remote RS-232/RS-422
ports, their rear panel LAN port, and their front panel Configuration (USB) port using either
the Extron Matrix Switchers Control Program or the Simple Instruction Set (SIS). The icon-
driven Extron software uses a graphical, drag-and-drop interface to make I/O configuration
and other customization functions simple and convenient. The SIS is a set of basic ASCII
code commands that provide simple control through a control system or PC.
The switcher can be operated remotely by any of the following when connected to either a
serial port or the LAN port:
• Control system
• PC
• Extron MKP 2000 or MKP 3000 remote control panel
• (RS-232/RS-422 only) Extron MCP 1000 remote control panel
• (RS-232/RS-422 only) Extron MKP 1000 remote keypad
The matrix switchers are housed in rack-mountable, metal enclosures, of the following sizes,
with mounting flanges for standard 19-inch racks:
• DMS 1600 — 4U high
• DMS 2000 — 3U high
• DMS 3200 — 5U high
• DMS 3600 — 8U high
Features
DVI video inputs and outputs — With DVI I/O boards, the switchers input and output
DVI-D digital video signals on DVI-I connectors.
Fiber optic inputs and outputs — With fiber optic I/O boards, the switchers input and
output fiber optic signals generated and decoded by Extron DFX transmitters and receivers
on LC connnectors.
Automatic input board cable equalization — Typically equalizes greater than 100 feet
(30 m) at 1.65 Gb/s of Extron DVID SL or equivalent high quality cable.
Automatic output board re-clocking — Restores the signal timing and shape allowing for
increased transmission distances.
EDID Minder — Lets you direct the monitor reference of the computer video source and
what resolution to output.
Switching flexibility — The switcher provides individually buffered, independent matrix
switched outputs.
• Tie any input to any or all outputs.
• Quick multiple tie — Multiple inputs can be switched to multiple outputs
simultaneously. This allows all displays (outputs) to change from source to source at the
same time.
Digital Sync Validation Processing (DSVP) — In critical environments or unmanned,
remote locations, it may be vital to know that sources are active and switching. The Extron
DSVP feature confirms that input sources are active by scanning all sync inputs for active
signals. DSVP provides instantaneous feedback via any of the remote control ports on the
switcher.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Introduction 4
E-mail notification — The DMS matrix switchers have a built-in SMTP client feature
that send out e-mail notifications through an SMTP server. The e-mail notification function
monitors a selected input. If the input loses or regains the sync signal, the switcher sends
out an e-mail regarding the loss or restoration of the input signal to the e-mail recipients. The
matrix switcher can send e-mails to up to 8 e-mail recipients.
Rooming — The switcher can be programmed to group multiple outputs to specific
“rooms” (user-designated groups), allowing them to have their own presets.
Field upgradable, hot-swappable modular design — The architecture of the DMS
matrix switcher allows you to repair, upgrade, reconfigure, or expand the matrix by simply
installing a new I/O board or replacing a board of one type with one of another.
Hot-swappable components let you replace any I/O board at any time without powering
down the switcher.
DMS 1600 and DMS 3600 power redundancy — The DMS 1600 and DMS 3600
have standard and optional power redundancy features. This redundancy, standard for
the DMS 3600 and optional for the DMS 1600, ensures zero downtime and no loss of
functionality through all but catastrophic power failure to support round-the-clock operation
in mission-critical applications.
• Two AC power inputs — Two inputs ensure the switcher operates through any power
interruption short of a simultaneous loss of power from both power sources.
• Two power input circuits — The two complete power circuits, from the plug, through
the power supply, to the power insertion onto the power distribution plane, are separate
and independent from each other (see figure 2).
AC
Po
wer
Primary
Power
Supply
Redundant
Power
Supply
AC
Powe
r
Figure 2. Redundant Power Supply Backs Up Primary Power Supply
• Two hot-swappable power supplies (standard for the DMS 3600 and optional
for the DMS 1600) — The 100 VAC to 240 VAC, 50-60 Hz power supplies of the
matrix switchers provide worldwide power compatibility.
• Primary and redundant circuits — The power supply circuitry is configured to
automatically switch over. Should the primary power supply fail, the hot redundant
power supply immediately assumes the load of the failed primary supply, meaning zero
downtime and no loss of functionality.
• Ease of maintenance — A failed power supply can be easily replaced from the rear at
any time without powering down the matrix, and with no tools required.
• Power supply status LEDs — Front panel and rear panel LEDs indicate the status of
the primary and redundant power supplies.
2

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Introduction 5
Operational flexibility — Operations such as input/output selection and setting of presets
can be performed using a variety of local and remote control mechanisms:
• Front panel controller
• Matrix Switchers Control Program
• Simple Instruction Set (SIS)
• HTML pages
• Remote control panels and keypads (see the list on page 3)
The serial ports allow remote control via a PC or a control system. The Ethernet link
allows multiple remote links with two levels of password protection.
NOTE: The DMS is shipped password-protected. The factory configured
passwords for all accounts on this device have been set to the device serial
number. In the event of a complete system reset, the passwords convert to the
default, which is no password (see Passwords Page on page92 to change
the password).
Upgradeable firmware — The firmware that controls all switcher operation can be
upgraded in the field via RS-232/RS-422 or Ethernet, without taking the switcher
out of service. Firmware upgrades are available for download on the Extron website,
www.extron.com, and can be installed using the Matrix Switchers Control Program or the
built-in HTML pages.
Labeling — The included Button Label Generator software lets you create labels to place in
the front panel I/O buttons, with names, alphanumeric characters, or color bitmaps for easy
and intuitive input and output selection. Alternatively, labels can be made with any Brother®
P-Touch®or comparable labeler.
Global memory presets — 32 global memory presets are available as a time-saving
feature that lets you set up and store input/output configurations in advance. You can then
recall those configurations, when needed, with a few simple steps. The presets are available
via front panel operation or serial port or Ethernet control.
Rack mountability — The DMS matrix switchers are housed in rack-mountable metal
enclosures with mounting flanges for standard 19-inch racks.
Front panel security lockout modes (Executive mode) — If a matrix switcher is
installed in an open area, where operation by unauthorized personnel may be a problem, a
security lockout mode can be implemented. When the front panel is locked, a special button
combination or SIS command is required to unlock the front panel controller and make the
front panel fully operational.
I/O grouping — Allows the matrix switcher to be virtually divided into smaller subswitchers,
making installation and control easier. I/O grouping limits the selection of inputs and outputs
to members of the same group. I/O grouping allows specific outputs, such as those
designated for a specific purpose, to be grouped together.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Installation 6
Installation
This section describes the installation of the DMS matrix switchers, including:
• Setup and Installation Checklist
• Rear Panel Cabling and Features
• Front Panel Configuration Port
Setup and Installation Checklist
Get ready
cFamiliarize yourself with the DMS matrix switcher.
cObtain IP setting information for the matrix switcher from the local network administrator
(see Ethernet Connection on page 108).
Configure the matrix switcher
cInstall the desired I/O boards (page 101).
Perform physical installation
Create (page 83) and replace (page 106) button labels (optional).
Install the switcher in a rack (page 100) (optional).
Cable input and output devices to the I/O boards (page 9).
Connect computers or control systems to any of the remote control ports (a serial
[RS-232/RS-422] port [page 11], a USB port [page 13], and a LAN port [page 11]) on
the switcher (optional).
Connect power (page 13).
Test the switcher by creating a tie (page 23).
Ancillary operations
Install the Matrix Switchers Control Program (page 61).

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Installation 7
Rear Panel Cabling and Features
Figure 3, below, shows a DMS 1600. Figure 4, below, shows a DMS 2000. Figure 5, on the
next page, shows a DMS 3200. Figure 6, on the next page, shows a DMS 3600. The four
models have similar features, but different-sized enclosures and a different arrangement of
the features.The DMS 2000 and DMS 3200 do not have swappable power supplies or fan
assemblies. The DMS 3600 has two fan assemblies.
ANAHEIM, CA
RESET
REMOTE
RS-232/RS-422
LAN
1 - 4
5 - 8
9 - 12
13 - 16
LINK ACT
REDUNDANT
100-240V
50-60Hz
1.2A MAX.
PRIMARY
100-240V
50-60Hz
1.2A MAX.
DISCONNECT BOTH POWER
CORDS BEFORE SERVICING
PRIMARY POWER SUPPLY REDUNDANT POWER SUPPLY
AB
TMDS
FIBER
INPUTS
CD
A B
DVI-D INPUTS DVI-D OUTPUTS
C D A B C D
DMS 44 DVI
A B
DVI-D INPUTS DVI-D OUTPUTS
C D A B C D
DMS 44 DVI
AB
TMDS
FIBER
INPUTS
CDAB
TMDS
FIBER
OUTPUTS DMS FIBER 44
CD
REDUNDANT
100-240V
50-60Hz
1.2A MAX.
PRIMARY
100-240V
50-60Hz
1.2A MAX.
DISCONNECT BOTH POWER
CORDS BEFORE SERVICING
AAABBBJJJ
GGGHHH
EEE
FFF
CCCIIIDDDIII
Figure 3. DMS 1600 Matrix Switcher Rear Panel
RESET
LAN
REMOTE
100-240V 50/60Hz
2.0A MAX
1 - 4
5 - 8
9 - 12
13- 16
17 - 20
A B
DVI-D INPUTS DVI-D OUTPUTS
C D A B C D
DMS 44 DVI
A B
DVI-D INPUTS DVI-D OUTPUTS
C D A B C D
DMS 44 DVI
A B
DVI-D INPUTS DVI-D OUTPUTS
C D A B C D
DMS 44 DVI
AB
TMDS
FIBER
INPUTS
CDAB
TMDS
FIBER
OUTPUTS DMS FIBER 44
CD
AB
TMDS
FIBER
INPUTS
CDAB
TMDS
FIBER
OUTPUTS DMS FIBER 44
CD
AAABBB
CCCDDD
EEE
FFF
GGG
HHH
Figure 4. DMS 2000 Matrix Switcher Rear Panel
ADVI input connectors (see page 10) ERemote (RS-232/RS-422) port (see page 11)
BDVI output connectors (see page 10) FLAN (Ethernet) connector (see page 11)
CFiber optic input connectors (see page 11) GReset button and LED (see page 12)
DFiber optic output connectors (see page 11) HPower connectors (see page 13)
IPower indicator LEDs (DMS 1600 and DMS 3600 only) (see page 13)
JCooling fan assemblies (DMS 1600 and DMS 3600 only) (see page 106)
3
4

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Installation 8
RESET
1 - 4
5 - 8
9 - 12
13- 16
17 - 20
21 - 24
25 - 28
29- 32
DMS 44 DVI
LAN REMOTE
100-240V 50/60Hz
3.0A MAX
A B
DVI-D INPUTS DVI-D OUTPUTS
C D A B C D
DMS 44 DVI
A B
DVI-D INPUTS DVI-D OUTPUTS
C D A B C D
DMS 44 DVI
A B
DVI-D INPUTS DVI-D OUTPUTS
C D A B C D
DMS 44 DVI
A B
DVI-D INPUTS DVI-D OUTPUTS
C D A B C D
DMS 44 DVI
A B
DVI-D INPUTS DVI-D OUTPUTS
C D A B C D
DMS 44 DVI
A B
DVI-D INPUTS DVI-D OUTPUTS
C D A B C D
DMS 44 DVI
AB
TMDS
FIBER
OUTPUTS DMS FIBER 44
CD
AB
TMDS
FIBER
INPUTS
CDAB
TMDS
FIBER
OUTPUTS DMS FIBER 44
CD
ABCDABCD
AAABBB
CCCDDD
EEE
FFF
GGG
HHH
Figure 5. DMS 3200 Matrix Switcher Rear Panel
ANAHEIM, CA
RESET
RS232/RS422
REMOTE LAN
ACT LINK
100-240V
50/60Hz
1.2A MAX.
100-240V
50/60Hz
1.2A MAX.
REDUNDANT
PRIMARY
PRIMARY POWER SUPPLY
DISCONNECT BOTH POWER
CORDS BEFORE SERVICING REDUNDANT POWER SUPPLY
1 - 4
5 - 8
9 - 12
13- 16
17 - 20
21 - 24
25 - 28
29- 32
33 - 36
FAN ASSIMBLY
FAN ASSIMBLY
N
A B
DVI-D INPUTS DVI-D OUTPUTS
C D A B C D
DMS 44 DVI
A B
DVI-D INPUTS DVI-D OUTPUTS
C D A B C D
DMS 44 DVI
A B
DVI-D INPUTS DVI-D OUTPUTS
C D A B C D
DMS 44 DVI
A B
DVI-D INPUTS DVI-D OUTPUTS
C D A B C D
DMS 44 DVI
A B
DVI-D INPUTS DVI-D OUTPUTS
C D A B C D
DMS 44 DVI
AB
TMDS
FIBER
OUTPUTS DMS FIBER 44
CD
AB
TMDS
FIBER
OUTPUTS DMS FIBER 44
CD
AB
TMDS
FIBER
OUTPUTS DMS FIBER 44
CD
AB
TMDS
FIBER
INPUTS
CDAB
TMDS
FIBER
OUTPUTS DMS FIBER 44
CD
29- 32
33 - 36
AAABBB
CCCDDDEEEFFFGGGHHHIIIIII
JJJ
Figure 6. DMS 3600 Matrix Switcher Rear Panel
ADVI input connectors (see page 10) ERemote (RS-232/RS-422) port (see page 11)
BDVI output connectors (see page 10) FLAN (Ethernet) connector (see page 11)
CFiber optic input connectors (see page 11) GReset button and LED (see page 12)
DFiber optic output connectors (see page 11) HPower connectors (see page 13)
IPower indicator LEDs (DMS 1600 and DMS 3600 only) (see page 13)
JCooling fan assemblies (DMS 1600 and DMS 3600 only) (see page 106)
5
6

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Installation 9
ATTENTION:
• Use electrostatic discharge (ESD) precautions (be electrically grounded) when
making connections. Electrostatic discharge can damage equipment, even if you
cannot feel, see, or hear it.
• Prenez des précautions contre les décharges électrostatiques (soyez
électriquement relié à la terre) lorsque vous effectuez des connexions. Les
décharges électrostatiques (ESD) peuvent endommager l’équipement, même si
vous ne pouvez pas le sentir, le voir ou l’entendre.
• Remove system power before making all connections.
• Débranchez l’alimentation du système avant de faire n’importe quelle connexion.
I/O Boards
I/O board configuration overview
Figure 7 shows a mix of I/O boards. On the boards, the input and output DVI connectors
are identified as A through D. Each I/O board is identified by the input and output numbers
supported by the board position (1 - 4, 5 - 8, and so on).
ANAHEIM, CA
100-240V 50/60Hz 1.2A MAX. PRIMARY POWER SUPPLY REDUNDANT POWER SUPPLY
1 - 4
5 - 8
9 - 12
13 - 16
A B
DVI-D INPUTS DVI-D OUTPUTS
C D A B C D
DVI-D OUTPUTS
ABCD
AB
TMDS
FIBER
INPUTS
CDAB
TMDS
FIBER
OUTPUTS DMS FIBER 44
CD
Location A
Input
Location D
Output
Location D
Output
Location A
InputInput 1
Slot 1
(1-4) Input/Output
Board
Slot 2
(5-8) Input/Output
Board
Slot 4
No board installed
Slot 3
(9-12) Output Boa
rd
Input 2Input 3Input 4
Input 5 Input 6Input 7Input 8
Output 9
Output 10
Output 11
Output 12
Output 1Output 2Output 3Output 4
Figure 7. Arrangement of Inputs and Outputs on the I/O Boards
Slot Inputs and outputs Slot Inputs and outputs
1 1 through 4 5* 17 through 20
2 5 through 8 621 through 24
3 9 through 12 725 through 28
4 13 through 16 829 through 32
933 through 36
* DMS 2000, DMS 3200, and DMS 3600 only
DMS 3200 and DMS 3600 only
DMS 3600 only
Locations A through D correspond to the input and output numbers identified by the board
position numbers. (For example, the input and output numbers supported by the I/O board
in slot 2 [location 5 - 8] are as follows: A = 5, B = 6, C = 7, and D = 8.) Inputs and outputs
are grouped separately, with inputs A through D on the left and outputs A through D on the
right.
7

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Installation 10
Below are installation guidelines for the switcher configuration; if you incorrectly order the
I/O boards, the switcher will not recognize some inputs, outputs, or both.
• You must install a 4x4 DVI or fiber optic input and output board in the top slot (slot 1).
• You can install any of the six board types (a 4x4 DVI or fiber optic input and output
board, a 4 DVI or fiber optic input board, or a 4 DVI or fiber optic output board) or a
blank panel in the next slot (slot 2).
• You can install any of the board types in the slot directly underneath a 4x4 input and
output board.
• After you install a 4-input board or 4-output board, all active boards underneath it must
be the same size (4-input or 4-output).
• Within these size guidelines (4-input must follow 4-input or 4-output must follow
4-output), you can follow a DVI board with a fiber optic board or follow a fiber optic
board with a DVI board.
• If you install a blank panel, all slots under it must contain blank panels (you cannot skip
a slot).
I/O connections
WARNING: Potential risk of severe injury or death.
AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.
• The DMS outputs continuous invisible light (Class 1 rated), which may be harmful to
the eyes; use with caution. Plug the attached dust cap into the optical transceiver
when the fiber optic cable is unplugged.
• Le DMS émet une lumière invisible en continu (conforme à la classe 1) qui peut être
dangereux pour les yeux, à utiliser avec précaution. Branchez la protection contre
la poussière dans l’ensemble émetteur/récepteur lorsque le câble fibre optique est
débranché.
NOTES:
• Fiber optic boards: Ensure that you use multimode fiber cable for your I/O board.
Typically, multimode cable has an orange or aqua jacket.
• DVI boards: Although the DVI I/O boards use DVI-I connectors, the switchers
handle only DVI-D (digital) video and the boards are labeled “DVI-D.”
ADVI-D Inputs ports (see figure3 on page7 through figure6 on page8)—
Connect DVI cables between these ports and the DVI output ports of the digital video
sources (see figure 8).
BDVI-D Outputs ports — Connect DVI displays for the routed direct digital image
(see figure 8).
Pin Signal
1TMDS data 2–
TMDS data 2+
TMDS data 1–
TMDS data 1+
DDC clock +5 V power
DDC data TMDS clock+Ground (+5 V)
CEC control* TMDS clock–Hot Plug Detect
TMDS data 0–
TMDS data 0+
Spare
Spare
Spare
Spare
Spare
Spare
TMDS data 2
shield
TMDS data 1
shield
TMDS data 0
shield
TMDS clock
Shield
Pin PinSignal Signal
2
9
10
17
41220
51321
61422
71523
8
* CEC control on pin 8
is a proprietary usage,
not the industry
standard. 16 24
18
31119
1
9
8
17 24
Female Connector
Male Connector
Figure 8. DVI Connectors
8

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Installation 11
CFiber optic input ports — Connect fiber optic cables to the Input LC
connectors (see figure6 on page8 through figure6 on page8).
Connect the opposite ends of these fiber optic cables to the Output connectors on
DFX 100 Tx transmitters.
Input LEDs — Amber indicates fiber connections.
Green indicates input signal detection.
DFiber optic output ports — Connect fiber optic cables to the Input LC
connectors.
Connect the opposite ends of these fiber optic cables to the Input connectors on
DFX 100 Rx receivers.
Input LEDs — Amber indicates fiber connections.
Green indicates signal transmission.
Remote Port
ERemote RS-232/RS-422 port — Connect a host device, such as a computer, touch
panel control, or RS-232 capable PDA to the switcher via this 9-pin D connector for
serial RS-232/RS-422 control (see figure 9).
RS-232 FunctionPin Function
1
2
3
4
5
6
7
8
9
—
TX
RX
—
Gnd
—
—
—
—
Not used
Transmit data
Receive data
Not used
Signal ground
Not used
Not used
Not used
Not used
—
TX–
RX–
—
Gnd
—
RX+
TX+
—
Not used
Tr
ansmit data (–)
Receive data (–)
Not used
Signal ground
Not used
Receive data (+)
Tr
ansmit data (+)
Not used
RS-422
1
5
6
9
REMOTE
RS-232/RS-422
Figure 9. Remote RS-232/RS-422 Port
See Programming Guide starting on page46 for definitions of the SIS commands
and Matrix Software starting on page61 for details on the control software.
NOTE: The switcher can support either the RS-232 or RS-422 serial protocol, and
can operate at 9600, 19200, 38400, or 115200 baud rates.
See Selecting the Rear Panel Remote Port Protocol and Baud Rate on
page36 to configure the RS-232/RS-422 port from the front panel.
If desired, connect an MKP 2000 or MKP 3000 remote control panel to the rear panel
Remote port on the switcher. See the MKP 2000 Remote Control Panel User Guide or
the MKP 3000 User Guide for details.
Ethernet Port
FLAN port — If desired, for IP control of the system, connect the matrix
LAN
LINK AC
T
switcher to a PC or to an Ethernet LAN via this RJ-45 connector. You can use
a PC to control the networked switcher with SIS commands from anywhere in
the world. You can also control the switcher from a PC that is running the Extron Matrix
Switchers Control Program or has downloaded HTML pages from the switcher.
• Link LED indicator — Indicates that the switcher is properly connected to an
Ethernet LAN. This LED should light steadily.
• Act LED indicator — Indicates transmission of data packets on the RJ-45
connector. This LED should flicker as the switcher communicates.
9

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Installation 12
Cabling
It is vital that your Ethernet cables be the correct cable type and that they be properly
terminated with the correct pinout. Ethernet links use Category (CAT) 3, 5e, or CAT 6,
unshielded twisted pair (UTP) or shielded twisted pair (STP) cables, terminated with RJ-45
connectors. Ethernet cables are limited to a length of 328 feet (100 m).
NOTES:
• Do not use standard telephone cables. Telephone cables do not support Ethernet
or Fast Ethernet.
• Do not stretch or bend cables. Transmission errors can occur.
The cable used depends on your network speed. The switcher supports both
10 Mbps (10Base-T — Ethernet) and 100 Mbps (100Base-T — Fast Ethernet), half-duplex
and full-duplex Ethernet connections.
• 10Base-T Ethernet requires CAT 3 UTP or STP cable at minimum.
• 100Base-T Fast Ethernet requires CAT 5e UTP or STP cable at minimum.
RJ-45 connector wiring
The Ethernet cable can be terminated as a straight-through cable or a crossover cable and
must be properly terminated for your application (see figure 10).
• Crossover cable — Direct connection between the computer and the DMS matrix
switcher
• Patch (straight) cable — Connection of the DMS matrix switcher to an Ethernet LAN
A cable that is wired as T568A at one end
and T568B at the other (Tx and Rx pairs
reversed) is a "crossover" cable.
A cable that is wired the same at both ends is
called a "straight-through" cable, because
no pin/pair assignments are swapped.
12345678
RJ-45
Connector
Inser
t Twisted
Pair Wires
Pins: Crossover Cable Straight-through Cable
Pin
1
2
3
4
5
6
7
8
Wire color
White-green
Green
White-orange
Blue
White-blue
Orange
White-brown
Brown
Wire color
T568A T568B
End 1 End 2 End 1 End 2
White-orange
Orange
White-green
Blue
White-blue
Green
White-brown
Brown
Pin
1
2
3
4
5
6
7
8
Wire color
White-orange
White-green
Blue
White-blue
White-brown
Brown
Wire color
T568BT568B
White-orange
OrangeOrange
White-green
Blue
White-blue
GreenGreen
White-brown
Brown
Figure 10. RJ-45 Connector and Pinout Tables
Reset Button and LED
GReset button — The Reset button initiates four levels of reset of the matrix
RESET
switcher (see figure3 on page7 through figure6 on page8). For four
different reset levels, press and hold the button while the switcher is running or
while powering up the switcher (see Rear Panel Operations on page36 for details).
NOTE: The DMS is shipped password-protected. The factory configured
passwords for all accounts on this device have been set to the device serial
number. In the event of a complete system reset, the passwords convert to the
default, which is no password (see Passwords Page on page92 to change
the password).
10

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Installation 13
Power
HPrimary and Redundant AC power connectors — (see figure3 on page7
through figure6 on page8)
NOTES:
• Redundant power connectors are present on the DMS 1600 and DMS 3600
only.
• A redundant power supply is optional for the DMS 1600 and standard for the
DMS 3600.
• For the most reliable power with your DMS 1600 and DMS 3600, connect
a power cord between the Redundant power connector and either an
uninterruptible power source or to a power source that is completely
independent from the primary power source.
Plug standard IEC power cords into these connectors to connect the switcher to
100 VAC to 240 VAC, 50-60 Hz power sources.
IPrimary and Redundant power supply indicator LEDs (DMS 1600 and DMS 3600
only) —
Green — Indicates that the associated power supply is operating normally.
Red — Indicates that the associated power supply is operating outside the normal
tolerances or has failed (see Removing and Installing the Power Supply Module
(DMS 1600 and DMS 3600) on page103 to replace the power supply).
Cooling fans (DMS 1600 and DMS 3600 only)
NOTE: DMS 2000 and DMS 3200 cooling fans are fixed in place and not field
replaceable.
JCooling fan or fans (DMS 1600 and DMS 3600 only) — See Removing and
Installing a Fan Module (DMS 1600 and DMS 3600) on page105.
Front Panel Configuration Port
DMS 1600
TMDS DIGITAL MATRIX SWITCHER
POWER SUPPLY
PRIMARY
REDUNDANT
CONTROL
ENTER PRESET VIEW ESC
CONTROL
DMS 2000
TMDS DIGITAL MATRIX SWITCHER
CONFIG
POWER
ENTER PRESET VIEW ESC
CONFIG
AAAAAA
Figure 11. Front Panel Configuration Port
AConfig(uration) port — This mini USB B port serves a similar communications function
as the rear panel Remote port, but it is easier to access than the rear port after the
matrix switcher has been installed and cabled.
NOTE: A front panel Configuration port connection and a rear panel Remote
port connection can both be active at the same time. If commands are sent
simultaneously to both, the command that reaches the processor first is handled
first.
11