F-SECURE MOBILE ANTI-VIRUS FOR SMARTPHONE User manual

F-Secure Mobile
Anti-Virus
for Smartphone
User’s Guide

"F-Secure" and the triangle symbol are registered trademarks of F-Secure Corporation and F-Secure
product names and symbols/logos are either trademarks or registered trademarks of F-Secure
Corporation. All product names referenced herein are trademarks or registered trademarks of their
respective companies. F-Secure Corporation disclaims proprietary interest in the marks and names of
others. Although F-Secure Corporation makes every effort to ensure that this information is accurate,
F-Secure Corporation will not be liable for any errors or omission of facts contained herein. F-Secure
Corporation reserves the right to modify specifications cited in this document without prior notice.
Companies, names and data used in examples herein are fictitious unless otherwise noted. No part of
this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of F-Secure Corporation.
This product may be covered by one or more F-Secure patents, including the following:
Copyright © 2005 F-Secure Corporation. All rights reserved. 12000075-5J10_RTM
GB2353372 GB2366691 GB2366692 GB2366693 GB2367933 GB2368233
GB2374260

iii
Contents
About This Guide 9
How This Guide Is Organized ............................................................................................ 10
Conventions Used in F-Secure Guides.............................................................................. 11
Chapter 1 Introduction 13
1.1 F-Secure Mobile Anti-Virus ........................................................................................14
1.2 Key Features..............................................................................................................14
Chapter 2 Installation 15
2.1 System Requirements................................................................................................16
2.2 Installing F-Secure Mobile Anti-Virus.........................................................................16
2.2.1 Direct Installation............................................................................................16
2.2.2 Installation Using Your Computer...................................................................17
2.3 Uninstalling F-Secure Mobile Anti-Virus.....................................................................17
Chapter 3 User Interface 19
3.1 Main View...................................................................................................................20
3.1.1 Main View Buttons..........................................................................................20
3.1.2 Main Menu......................................................................................................21
Chapter 4 Startup and Shutdown 23
4.1 Starting F-Secure Mobile Anti-Virus...........................................................................24
4.1.1 First-Time Start-Up (Activation)......................................................................24
4.1.2 Normal Start-Up..............................................................................................28

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4.2 Shutting Down F-Secure Mobile Anti-Virus................................................................28
4.3 Hiding the User Interface ...........................................................................................29
Chapter 5 Configuration 31
5.1 Overview ....................................................................................................................32
5.2 Setting Configuration Options....................................................................................32
Chapter 6 Virus Scan 33
6.1 Overview ....................................................................................................................34
6.2 Scanning Options.......................................................................................................34
6.3 Running a Manual Scan.............................................................................................35
6.4 Viewing Scan Results ................................................................................................36
6.4.1 Viewing List of Not Scanned Files..................................................................37
6.4.2 Viewing Details of Not Scanned Files.............................................................38
Chapter 7 What to Do If a Virus Is Found 41
7.1 Overview ....................................................................................................................42
7.2 Viewing Details of Infected Files................................................................................42
7.3 What to Do If a Virus Is Found...................................................................................44
Chapter 8 Updating 45
8.1 Overview ....................................................................................................................46
8.2 Viewing Update Information.......................................................................................46
8.3 Updating F-Secure Mobile Anti-Virus.........................................................................47
8.3.1 Automatic Updates.........................................................................................47
8.3.2 Manual Updates .............................................................................................48
Chapter 9 Troubleshooting 49
9.1 Questions and Answers .............................................................................................50
9.2 Unable to Connect to Update Server/Update Failure.................................................50
9.3 Update Service Could Not Authenticate Your Smartphone .......................................51
9.4 Service Has Expired or About to Expire.....................................................................52
9.5 Virus Definition Database Corrupted or Missing and Virus Protection Not Updated..53

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Technical Support 65
Overview ............................................................................................................................ 66
Web-Based Support ...........................................................................................................66
Electronic Mail Support ......................................................................................................66
About F-Secure Corporation

vi
List of Figures
Figure 3-1 Main view ...............................................................................................20
Figure 4-1 Product Activation Wizard - Checking for Updates ................................25
Figure 4-2 Product Activation Wizard - Activation completed .................................27
Figure 6-1 Scanning for Viruses ..............................................................................35
Figure 6-2 Scanning Results ...................................................................................36
Figure 6-3 Not Scanned Files .................................................................................38
Figure 6-4 File Details .............................................................................................38
Figure 7-1 Infected Files .........................................................................................43
Figure 7-2 Infected File Details ...............................................................................43
Figure 8-1 Main view ...............................................................................................46
Figure 8-2 Update Wizard - Confirm Update ...........................................................48
Figure 9-1 Service Expired or About to Expire ........................................................52
Figure 9-2 Virus Definition Database Corrupted or Missing ....................................53

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List of Tables
Table 2-1 Smartphone Requirements .........................................................................16
Table 4-1 Product Activation Screen Icons .................................................................26
Table 6-1 Scanning Results Screen Icons ..................................................................37

viii

9
ABOUT THIS GUIDE
How This Guide Is Organized.................................................... 10
Conventions Used in F-Secure Guides...................................... 11

10
How This Guide Is Organized
F-Secure Mobile Anti-Virus for Smartphone User’s Guide describes how
to install and use F-Secure Mobile Anti-Virus for Smartphone. It is divided
into the following chapters and appendices:
Chapter 1. Introduction. Provides general information about the
functionality and features of F-Secure Mobile Anti-Virus for Smartphone.
Chapter 2. Installation.Explains how to install F-Secure Mobile
Anti-Virus for Smartphone.
Chapter 3. User Interface. Describes the F-Secure Mobile Anti-Virus
user interface.
Chapter 4. Startup and Shutdown. Explains how to start and shut down
F-Secure Mobile Anti-Virus.
Chapter 5. Configuration. Gives instructions on configuring the scanning
and update settings.
Chapter 6. Virus Scan. Explains how to scan files for viruses.
Chapter 7. What to Do If a Virus Is Found. Explains how to view details
of infected files and what to do if a virus is found.
Chapter 8. Updating. Explains how to keep F-Secure Mobile Anti-Virus
up to date.
Chapter 9. Troubleshooting. Provides solutions to common problems.
Technical Support. Provides the contact information for assistance.
About F-Secure Corporation. Describes the company background and
products.

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Conventions Used in F-Secure Guides
This section describes the symbols, fonts, and terminology used in this
guide.
Symbols
⇒An arrow indicates a one-step procedure.
Fonts
Arial bold (blue) is used to refer to menu names and commands, to
buttons and other items in a dialog box.
Arial Italics (blue) is used to refer to other chapters in the manual, book
titles, and titles of other manuals.
Arial Italics (black) is used for file and folder names, for figure and table
captions, and for directory tree names.
Courier New is used for messages on your computer screen.
WARNING: The warning symbol indicates a situation with a
risk of irreversible destruction to data.
IMPORTANT: An exclamation mark provides important information
that you need to consider.
REFERENCE - A book refers you to related information on the
topic available in another document.
l
NOTE - A note provides additional information that you should
consider.
TIP - A tip provides information that can help you perform a task
more quickly or easily.

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Courier New bold is used for information that you must type.
SMALL CAPS (BLACK)is used for a key or key combination on your
keyboard.
Arial underlined (blue) is used for user interface links.
Times New Roman regular is used for window and dialog box names.
PDF Document
This manual is provided in PDF (Portable Document Format). The PDF
document can be used for online viewing and printing using Adobe®
Acrobat® Reader. When printing the manual, please print the entire
manual, including the copyright and disclaimer statements.
For More Information
Visit F-Secure at http://www.f-secure.com for documentation, training
courses, downloads, and service and support contacts.
In our constant attempts to improve our documentation, we would
welcome your feedback. If you have any questions, comments, or
suggestions about this or any other F-Secure document, please contact
us at [e-mail].

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1INTRODUCTION
F-Secure Mobile Anti-Virus......................................................... 14
Key Features.............................................................................. 14

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1.1 F-Secure Mobile Anti-Virus
In this guide, F-Secure Mobile Anti-Virus for Smartphone is referred to as
F-Secure Mobile Anti-Virus.
F-Secure Mobile Anti-Virus is an antivirus program that protects data
stored on your Smartphone against malicious code attacks. It
automatically scans all files when they are accessed. When F-Secure
Mobile Anti-Virus detects an infected file, it immediately quarantines it to
protect all other data on your Smartphone.
For the F-Secure Mobile Anti-Virus application to work effectively, you
must keep it up-to-date. You can keep the application up-to-date by
downloading the latest virus definition databases and application
upgrades automatically from your update server.
1.2 Key Features
F-Secure Mobile Anti-Virus has the following key features:
Extensive scanning The application automatically scans all files when they are accessed (if
you have selected real-time scanning). Viruses are scanned on your
Smartphone, so it is protected from malicious code even if you transfer
programs from other Smartphones or computers that do not have
antivirus software installed. You can also manually scan your Smartphone
for viruses whenever you want.
Automatic updates The application automatically downloads regular updates to keep the
virus definition database up-to-date (if you have selected automatic
updates). This enables finding and removing even the most recently
found viruses and ensures that you always have the best possible
protection. F-Secure Mobile Anti-Virus also offers the possibility to receive
updates using a wireless connection (GSM/GPRS dial-up or WLAN).

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2INSTALLATION
System Requirements................................................................ 16
Installing F-Secure Mobile Anti-Virus ......................................... 16
Uninstalling F-Secure Mobile Anti-Virus..................................... 17

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2.1 System Requirements
To use F-Secure Mobile Anti-Virus, your Smartphone must meet the
following minimum requirements:
2.2 Installing F-Secure Mobile Anti-Virus
You can install the application in one of the following ways:
Directly on your Smartphone; see “Direct Installation”, 16
By connecting your Smartphone to your computer and using
Active Sync; see “Installation Using Your Computer”, 17
2.2.1 Direct Installation
For installing the application directly on your Smartphone:
1. Transfer the installation file (.cab file) to your Smartphone.
2. In File Explorer, locate the application installation package.
3. Select the .cab file and press the ACTION key to start the installation
process. The installer automatically places all the application
components into the correct folders.
4. After installing the application, you are prompted to restart your
Smartphone. Press Yes.
Table 2-1: Smartphone Requirements
Operating system: Windows Mobile 2003 Second Edition
software for Smartphone
Supported devices: QTEK 8010 (Windows Mobile
Smartphone 2003 Second Edition)
T-Mobile SDA (Smartphone 2003
Second edition)
SDA music (Smartphone 2003)

CHAPTER2 17
Installation
5. After you restart your Smartphone, the Product Activation wizard is
launched. Follow the instructions on the screen. For more information
on activating the application, see “First-Time Start-Up (Activation)”,
24.
2.2.2 Installation Using Your Computer
For installing the application on your Smartphone using a computer, you
must have the .exe file on the computer.
To install F-Secure Mobile Anti-Virus using a computer:
1. Run the installation program manually by selecting the F-Secure
Mobile Anti-Virus .exe file and pressing the Action button.
2. If your Smartphone is connected to the computer, the ActiveSync
pushes the installation files to your Smartphone and installs all
application components into the correct folders.
If your Smartphone is not connected to the computer during the
installation process, the ActiveSync installs the application
components during the next ActiveSync session.
3. After installing the application, you are prompted to restart your
Smartphone. Press Yes.
4. After you restart your Smartphone, the Product Activation wizard is
launched. Follow the instructions on the screen. For more information
on activating the application, see “First-Time Start-Up (Activation)”,
24.
2.3 Uninstalling F-Secure Mobile Anti-Virus
You can uninstall the application either from the Smartphone itself or
through your computer.
IMPORTANT: If you need to uninstall the application from your
Smartphone, make sure that you do not have any quarantined or
infected files in your Smartphone.

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To uninstall the application from your Smartphone:
1. Close the application by pressing the Menu button and selecting Exit.
2. When prompted to confirm exiting F-Secure Mobile Anti-Virus, press
Yes.
3. On the Start menu, select SettingsÆMore...ÆRemove Programs.
4. Select F-Secure Mobile Anti-Virus.
5. Press the Menu button and select Remove.
6. When prompted to confirm the removal, press Yes.
All the application components are removed.
To uninstall the application using your computer:
1. Close the application by pressing the Menu button and selecting Exit.
2. All the applications that have been installed from the Set-Up.exe file
using ActiveSync appear on the ActiveSync application list. To view
the list of installed applications, click Add/Remove Programs on the
ActiveSync Tools menu.
3. From the list of installed applications, select F-Secure Mobile
Anti-Virus, and click Remove.
All the application components are removed.

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3USER INTERFACE
Main View................................................................................... 20

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3.1 Main View
The F-Secure Mobile Anti-Virus main view displays:
Real-time scanning status
Update status
Subscription status
Infection status
Figure 3-1 Main view
3.1.1 Main View Buttons
The main view has two buttons:
Activate - activate the application (first-time start-up); available if
activation has not been completed, OR
Scan All - scan all files on your Smartphone and on the inserted
memory card for viruses; available if activation has been
completed
Menu - displays the menu commands