
8
Error No. Description Solution Error No. Description Solution
&& Electrical problem Disconnect power for
TFDPOETBOESFDPOOFDU && Motor failure Reset the system
E02 Screw rod error Reset the system & Desk run in wrong direction 3FQMBDFUIFNPUPSDPSE.
E04 Digital controller connection error Check the connection
then reconnect the power && Weight overload Remove the items on the desktop
& Collision avoidance system Release the button E21 No connection $IFDLUIFDPOOFDUJPO.
& Electrical problem Replace the control box & Motor wire broken $IFDLUIFOSFQMBDFUIFNPUPSDPSE.
& Desktop inclines Reset the system E24 Hall wire broken $IFDLUIFOSFQMBDFUIFNPUPSDPSE.
E11 No connection $IFDLUIFDPOOFDUJPO. & Short circuit 3FQMBDFUIFNPUPS.
&& Abnormal current Replace the control box & Desk run in wrong direction 3FQMBDFUIFNPUPSDPSE.
& Motor wire broken Check then replace the motor cord
. E42 Memory function failure Replace the control box
E14 Hall wire broken Check then replace the motor cord
. & Sensor Failure of Collision
Avoidance System Replace the control box
& Short circuit 3FQMBDFUIFNPUPS.
6. RESET THE CONTROL UNIT
8IJMFUIFVOJUJTQPXFSFEPOQSFTTUIF“and “ CVUUPOTTJNVMUBOFPVTMZVOUJMUIFCV[[FSCFFQT5IFEFTLXJMMNPWFEPXOUPUIFMPXFTUQPTJUJPOUIFOSBJTFBMJUUMF%P
not release the buttons until the process is complete.
7. TROUBLESHOOTING
Note:
4FMGQSPUFDUJPOGVODUJPOUIFVOJUXJMMFOUFSQSPUFDUJWFNPEFJGUIFTZTUFNPQFSBUFTJOFYDFTTPGUXPNJOVUFTXJUIi)05POUIFDPOUSPMEJTQMBZ5IFTZTUFNXJMM
reset and return to normal operation after approximately 20 minutes.
0WFSMPBEQSPUFDUJPONPEFXIJMFPQFSBUJOHJGUIFMPBEPOUIFEFTLJTPWFSXFJHIUDBQBDJUZUIFTZTUFNXJMMFOUFSJOUPBOPWFSMPBEQSPUFDUJPONPEF5IJTXJMM
QSPUFDUUIFTZTUFNGSPNEBNBHFTDBVTFECZFYDFFEJOHXFJHIU8IFOUIJTIBQQFOTUIFEFTLXJMMNPWFEPXOXBSEBQQSPYJNBUFMZNNBOEDPNFUPBTUPQXJUI
the current height displayed.
"UUFOUJPO/&7&3SFNPWFPSUVSOPGGUIFQPXFSJOPSEFSUPSFTFUUIFVOJUXIFOJUJTJOBQSPUFDUJWFNPEFPSi)05TUBUF
CUSTOM SETTINGS
For all of the below Custom Settings:
t 1SFTT and TJNVMUBOFPVTMZGPSTFDPOETVOUJMUIFCV[[FSCFFQTPODFBOE4JTEJTQMBZFE
t *GOPPUIFSBDUJPOJTUBLFOXJUIJOTFDPOETUIFQSPDFTTXJMMCFBVUPNBUJDBMMZDBODFMFE
t 5IFQSPDFTTDBOCFDBODFMFENBOVBMMZCZQSFTTJOH at any time.
Custom Setting 1: Minimum & Maximum Height Settings
t .JOJNVN)FJHIU-JNJU8IJMF4JTEJTQMBZFEQSFTT once and then press or to set desired minimum height. Press UPTBWF-44VDDFTTGVM
-'5SZ"HBJO
t .BYJNVN)FJHIU-JNJU8IJMF4JTEJTQMBZFEQSFTT UP41SFTT once and then press or to set desired maximum height. Press to save:
)44VDDFTTGVM)'5SZ"HBJO
Note: Default minimum height is 62cm (24.4") and the adjustable range is 62-118cm (24.4"-46.4"). Default maximum height is 128cm (50.4") and the
adjustable range is 72-128cm (28.3"-50.4").