Fiat 500 Abarth Instruction Manual

Chrysler Group LLC
WARRANTY INFORMATION
2013
13GENFF-026-AA First Edition Printed in U.S.A.
FIAT 500

IMPORTANT
This booklet contains Chrysler Group LLC limited warranties. It
should be kept in your vehicle and presented to your Dealer if
any warranty service is needed.
The warranty text begins on page 4 of this booklet.
Original Owner’s Name
Street Address
City and State
Vehicle Identification Number
Warranty Start Date (In-Service Date)
Selling Dealer
City
Warranty coverage applies to all vehicle owners. To protect you in the event of a recall or any questions concerning your warranty, please tell your dealer about any ownership or
address change, and write the details here.
Zip Code
Mileage at Delivery
Code
State
Second Owner’s Name
Street Address
City and State Zip Code
Date of Second Purchase Mileage at Purchase
Third Owner’s Name
Street Address
City and State Zip Code
Date of Third Purchase Mileage at Purchase

DESCRIPTION 1 Yr/
12, 000
2Yr/
24,000
3Yr/
36,000
3Yr/
50,000
3 Yr/
Unlmt
4 Yr/
50,000
5 Yr/
100,000
7Yr/
70,000
8Yr/
80,000
Basic Limited Warranty Coverage
Special Extended Warranty Coverage
Anti-Corrosion Perforation Limited Warranty:
All Panels
Outer Panels
Federal Emission Warranty
Federal Emission Warranty - Specified Comp.
© 2012 Chrysler Group LLC
WARRANTY COVERAGE AT A GLANCE
1

1. Your Legal Rights Under These Limited
Warranties ..............................4
2. What’s Covered Under Chrysler Group LLC’s
Warranties ..............................5
2.1 Basic Limited Warranty ..................5
2.2 Corrosion Warranty .....................8
2.3 Restraint System Limited Warranty
(FIAT 500 sold and registered in the State of
Kansas only) .........................9
3. What’s Not Covered ......................10
3.1 Modifications Not Covered ...............10
3.2 Environmental Factors Not Covered .........11
3.3 Maintenance Costs Not Covered ...........12
3.4 Racing Not Covered ...................12
3.5 Certain Kinds of Corrosion Not Covered .....12
3.6 Other Exclusions ......................13
3.7 Total Loss, Salvage, Junk, or Scrap Vehicles
Not Covered ........................14
3.8 Restricted Warranty ....................14
4. Other Terms of Your Warranties ..............15
4.1 Exchanged Parts May Be Used in Warranty
Repairs ............................15
4.2 Pre-Delivery Service ...................16
4.3 Production Changes ....................16
5. Emission Warranties Required By Law .........17
5.1 Federal Emission Warranty ...............17
5.2 Emission Performance Warranty ...........18
6. How to Get Warranty Service ................20
6.1 Where to Take Your FIAT 500 ............20
6.2 How To Get Roadside Assistance Service
- U.S. or Canada Only .................22
6.3 Emergency Warranty Repairs .............24
TABLE OF CONTENTS
2

6.4 Getting Service Under the Federal Emission
Performance Warranties .................24
7. How to Deal with Warranty Problems ..........26
7.1 Steps to Take ........................26
7.2 Helpful Addresses and Telephone Numbers ....30
8. Optional Service Contract ..................32
9. Maintenance ...........................33
9.1 General Information ...................33
9.2 Where To Go For Maintenance Program
Service ............................34
TABLE OF CONTENTS
3

1. Your Legal Rights Under
These Limited Warranties
The warranties contained in this booklet are the only
express warranties that Chrysler Group LLC (⬙Chrysler⬙)
makes for your FIAT 500. These warranties give you
specific legal rights. You may also have other rights that
vary from state to state.
For example, you may have
some implied warranties, depending on the state where
your FIAT 500 was sold or is registered.
These implied warranties are limited, to the extent
allowed by law, to the time periods covered by the express
written warranties contained in this booklet.
If you use your FIAT 500 primarily for business or
commercial purposes, then these implied warranties do not
apply and Chrysler completely disclaims them to the extent
allowed by law. And the implied warranty of fitness for a
particular purpose does not apply if your FIAT 500 is used
for racing, even if the vehicles is equipped for racing.
Some states do not allow limitations on how long an
implied warranty lasts, so the above limitations may not
apply to you.
1.1 Incidental and Consequential
Damages Not Covered
Your warranties don’t cover any incidental or conse-
quential damages connected with your FIAT 500’s fail-
ure, either while under warranty or afterward.
Examples of such damages include:
• lost time;
• inconvenience;
• the loss of the use of your FIAT 500;
• the cost of rental vehicles, gasoline, telephone, travel,
or lodging;
• the loss of personal or commercial property; and
• the loss of revenue.
Some states don’t allow incidental or consequential
damages to be excluded or limited, so this exclusion may
not apply to you.
YOUR LEGAL RIGHTS UNDER THESE LIMITED WARRANTIES
4

2. What’s Covered Under
Chrysler Group LLC’s
Warranties
2.1 Basic Limited Warranty
A. Who Is Covered?
You are covered by the Basic Limited Warranty if you
are a purchaser for use of the FIAT 500.
B. What’s Covered
The Basic Limited Warranty covers the cost of all parts
and labor needed to repair any item on your FIAT 500
when it left the manufacturing plant that is defective in
material, workmanship or factory preparation. There is
no list of covered parts since the only exception is tires.
You pay nothing for these repairs covered by the Basic
Limited Warranty. These warranty repairs or adjustments
— including all parts and labor connected with them —
will be made by your authorized FIAT repair facility at
no charge, using new or remanufactured parts.
C. Items Covered by Other Warranties
The following are covered by separate warranties offered
by their makers. They are not covered by the Basic
Limited Warranty:
•tires; or
•
items added or changed after your FIAT 500 left the
manufacturing plant, such as accessories or protection
products, or items changed because of customization.
Be sure you get a copy of any warranty that applies to
these items from your dealer, or from the maker of the
product. You can find the tire warranty statements in
your Owner’s Literature Package.
WHAT’S COVERED UNDER CHRYSLER GROUP LLC’S WARRANTIES
5

D. Towing Costs Are Covered Under Certain
Circumstances
Roadside Assistance covers the cost of towing your FIAT
500 to the nearest authorized FIAT repair facility if your
vehicle can’t be driven because a covered part has failed.
Roadside Assistance lasts for up to 4 years, with no
mileage limit, calculated from the warranty start date.
See Section 6.2 for information on how to get Roadside
Assistance service in the United States and Canada.
E. When It Begins
The Basic Limited Warranty begins on either of the
following dates, whichever is earlier:
•the date you take delivery of the FIAT 500; or
•the date when the FIAT 500 was first put into service
— for example, as a dealer “demo” or as a Chrysler
company vehicle.
F. When It Ends
The Basic Limited Warranty lasts for 4 years from the
date it begins or for 50,000 miles on the odometer,
whichever occurs first. But the following items are
covered only for 12 months or for 12,000 miles on the
odometer, whichever occurs first:
•brakes (rotors, pads, linings, and drums);
•wiper blades;
•clutch discs or modular clutch assembly (as
equipped);
•windshield and rear window; and
•wheel alignment and wheel balancing.
WHAT’S COVERED UNDER CHRYSLER GROUP LLC’S WARRANTIES
6

G. Registration and Operation Requirements
The Basic Limited Warranty covers your FIAT 500 only
if:
•it was built for sale in the U.S.;
•it’s registered in the U.S.;
•it’s driven mainly in the U.S. or Canada; and
•it’s operated and maintained in the manner described
in your Owner’s Manual.
H. If Your FIAT 500 Leaves the United States
(We Include U.S. Possessions and Territories
as Part of the United States for Warranty
Purposes):
EXCEPT WHERE SPECIFICALLY REQUIRED
BY LAW, THERE IS NO WARRANTY
COVERAGE ON THIS FIAT 500 IF IT IS SOLD
IN OR REGISTERED IN COUNTRIES OTHER
THAN THE UNITED STATES.
This policy does not apply to a FIAT 500 that has
received authorization for export from Chrysler. Dealers
may not give authorization for export. You should con-
sult an authorized dealer to determine FIAT 500’s war-
ranty coverage if you have any questions.
This policy does not apply to a FIAT 500 registered
to U.S. government officials or military personnel on
assignment outside of the United States.
WHAT’S COVERED UNDER CHRYSLER GROUP LLC’S WARRANTIES
7

2.2 Corrosion Warranty
A. Who Is Covered?
You are covered if you are a purchaser for use of the
FIAT 500.
B. What’s Covered
This warranty covers the cost of all parts and labor
needed to repair or replace any body sheet metal panels
that have been perforated by rust from the inside out. If
a hole occurs because of something other than corrosion,
this warranty does not apply. Cosmetic or surface corro-
sion — resulting, for example, from stone chips or
scratches in the paint — is not covered. For more details
on what isn’t covered by this warranty, see 3.5.
C. How Long It Lasts
The Corrosion Warranty starts when your Basic Limited
Warranty begins under 2.1(E).
This warranty has two time-and-mileage limits:
•For sheet metal panels, the limit is 36 months, with no
mileage limit.
•For an outer-body sheet metal panel — one that is
finish-painted and that someone can see when walk-
ing around the vehicle — the limits are 5 years or
100,000 miles on the odometer, whichever occurs
first.
WHAT’S COVERED UNDER CHRYSLER GROUP LLC’S WARRANTIES
8

2.3 Restraint System Limited Warranty
(FIAT 500 sold and registered in the
State of Kansas only)
For a FIAT 500 sold and registered in the State of
Kansas, seatbelts and related seatbelt components are
warranted against defects in workmanship and materials
for 10 years, regardless of mileage. This warranty does
not cover replacement of seatbelts and related compo-
nents required as the result of collision.
WHAT’S COVERED UNDER CHRYSLER GROUP LLC’S WARRANTIES
9

3. What’s Not Covered
3.1 Modifications Not Covered
A. Some Modifications Don’t Void the
Warranties But Aren’t Covered
Certain changes that you might make to your FIAT 500
do not, by themselves, void the warranties described in
this booklet. Examples of some of these changes are:
•installing non-Chrysler Group LLC (⬙Chrysler⬙) parts,
components, or equipment (such as a non-Chrysler
radio or speed control); and
•using special non-Chrysler materials or additives.
But your warranties don’t cover any part that was not
on your FIAT 500 when it left the manufacturing plant or
is not certified for use on your vehicle. Nor do they cover
the costs of any repairs or adjustments that might be
caused or needed because of the installation or use of
non-Chrysler parts, components, equipment, materials,
or additives.
Performance or racing parts are considered to be
non-Chrysler parts. Repairs or adjustments caused by
their use are not covered under your warranties.
Examples of the types of alterations not covered are:
•installing accessories — except for genuine Chrysler /
MOPAR accessories installed by an authorized FIAT
repair facility;
•applying rustproofing or other protection products;
•changing the FIAT 500 configuration or dimensions,
such as converting the vehicle into a limousine; or
•using any refrigerant that Chrysler has not approved.
WHAT’S NOT COVERED
10

B. Modifications That WILL Void Your
Warranties
These actions will void your warranties:
•disconnecting, tampering with, or altering the odom-
eter will void your warranties, unless your repairing
technician follows the legal requirements for repairing
or replacing odometers; or
•attaching any device that disconnects the odometer
will also void your warranties.
3.2 Environmental Factors Not Covered
Your warranties don’t cover damage caused by environ-
mental factors such as airborne fallout, bird droppings,
insect damage, chemicals, tree sap, salt, ocean spray,
acid rain, and road hazards. Nor do your warranties
cover damage caused by hailstorms, windstorms, torna-
does, sandstorms, lightning, floods, and earthquakes.
Your warranties do not cover conditions resulting
from anything impacting the FIAT 500. This includes
cracks and chips in glass, scratches and chips in painted
surfaces, or damage from collision.
WHAT’S NOT COVERED
11

3.3 Maintenance Costs Not Covered
Your warranties don’t cover the costs of repairing
damage caused by poor or improper maintenance. Nor
do they cover damage caused by the use of contaminated
fuels, or by the use of fuels, oils, lubricants, cleaners or
fluids other than those recommended in your Owner’s
Manual.
The warranties don’t cover the costs of your vehicle’s
normal or scheduled maintenance — the parts and
services that all vehicles routinely need. Some of these
parts and services, which your warranties don’t cover,
include:
•lubrication;
•engine tune-ups;
•replacing filters, coolant, spark plugs, bulbs, or fuses
(unless those costs result from a covered repair);
•cleaning and polishing; and
•replacing worn wiper blades, worn brake pads and
linings, or clutch linings.
3.4 Racing Not Covered
Your warranties don’t cover the costs of repairing
damage or conditions caused by racing, nor do they
cover the repair of any defects that are found as the result
of participating in a racing event.
3.5 Certain Kinds of Corrosion Not
Covered
Your warranties don’t cover the following:
•corrosion caused by accident, damage, abuse, or FIAT
500 alteration;
•surface corrosion caused by such things as industrial
fallout, sand, salt, hail, ocean spray, and stones;
WHAT’S NOT COVERED
12

•corrosion caused by the extensive or abnormal trans-
port of caustic materials like chemicals, acids, and
fertilizers; and
•corrosion of special bodies, body conversions, or
equipment that was not on your FIAT 500 when it left
the manufacturing plant or was not supplied by
Chrysler.
3.6 Other Exclusions
Your warranties don’t cover the costs of repairing
damage or conditions caused by any of the following:
•fire or accident;
•abuse or negligence;
•misuse — for example, driving over curbs or over-
loading;
•tampering with the emission systems, or with a part
that could affect the emission systems;
•use of used parts, even if they were originally sup-
plied by Chrysler (however, authorized Chrysler /
MOPAR remanufactured parts are covered);
•windshield or rear window damage from external
objects;
•any changes made to your vehicle that don’t comply
with Chrysler; or
•using any fluid that doesn’t meet the minimum
recommendations in your Owner’s Manual.
WHAT’S NOT COVERED
13

3.7 Total Loss, Salvage, Junk, or Scrap
Vehicles Not Covered
A FIAT 500 has no warranty coverage of any kind if:
•the FIAT 500 is declared to be a total loss by an
insurance company;
•the FIAT 500 is rebuilt after being declared to be a
total loss by an insurance company; or
•the FIAT 500 is issued a certificate of title indicating
that it is designated as “salvage,” “junk,” “rebuilt,”
“scrap,” or some similar word.
Chrysler will deny warranty coverage without notice
if it learns that a FIAT 500 is ineligible for coverage for
any of these reasons.
3.8 Restricted Warranty
Your warranties can also be restricted by Chrysler.
Chrysler may restrict the warranty on your FIAT 500 if
the vehicle is not properly maintained, or if the vehicle is
abused or neglected, and the abuse or neglect interferes
with the proper functioning of the vehicle. If the war-
ranty is restricted, coverage may be denied or subject to
approval by Chrysler before covered repairs are
performed.
WHAT’S NOT COVERED
14

4. Other Terms of Your
Warranties
4.1 Exchanged Parts May Be Used in
Warranty Repairs
In the interest of customer satisfaction, Chrysler Group
LLC (⬙Chrysler⬙) may offer exchange service on some
vehicle parts. This service is intended to reduce the
amount of time your FIAT 500 is not available for your
use because of repairs. Parts used in exchange service
may be new, remanufactured, reconditioned, or repaired,
depending on the part involved.
All exchange parts that might be used meet Chrysler
standards, and have the same warranties as new parts.
Examples of the kinds of parts that might be serviced
in this way are:
•engine assemblies;
•transmission assemblies;
•instrument cluster assemblies;
•radios, tape, CD and DVD players;
•speedometers; and
•powertrain control modules.
To help control suspected ozone-depleting agents, the
EPA requires the capture, purification, and reuse of
automotive air-conditioning refrigerant gases. As a re-
sult, a repair to the sealed portion of your air-
conditioning system may involve the installation of
purified reclaimed refrigerant.
OTHER TERMS OF YOUR WARRANTIES
15

4.2 Pre-Delivery Service
A defect in or damage to the mechanical, electrical,
sheet-metal, paint, trim, and other components of your
vehicle may have occurred at the factory or while it was
being shipped to the dealer.
Such a defect or damage is usually detected and
corrected at the factory. In addition, dealers must inspect
each vehicle before delivery. They repair any defects or
damage detected before the FIAT 500 is delivered to you.
4.3 Production Changes
Changes may be made in FIAT 500 vehicles sold by
Chrysler and its dealers at any time without incurring
any obligation to make the same or similar changes on
vehicles previously built or sold.
OTHER TERMS OF YOUR WARRANTIES
16

5. Emission Warranties Required
By Law
5.1 Federal Emission Warranty
A. Parts Covered for 2 Years or 24,000 Miles
Federal law requires Chrysler Group LLC (⬙Chrysler⬙)to
warrant the following emissions parts for 2 years or
24,000 miles, whichever occurs first. Chrysler covers all
of these parts under the Basic Limited Warranty for 4
years or 50,000 miles, whichever occurs first.
•Air system controls;
•distributor and its components;
•electronic fuel injection system, including injector;
•evaporative-emission canister and controls;
•exhaust manifold;
•exhaust gas recirculation valve and control system;
•exhaust pipes (between exhaust manifold and cata-
lyst);
•fuel cap and tank assembly, pump, and fuel lines;
•ignition coil and ignition module;
•intake manifold;
•on-board diagnostic-system components;
•oxygen sensors;
•positive crankcase-ventilation (PCV) valve or orifice;
•secondary ignition wires;
•spark plugs;
•throttle body;
•transmission-control module;
EMISSION WARRANTIES REQUIRED BY LAW
17

•vacuum hoses, clamps, and fittings, as well as tubing
used for these components;
•vacuum, temperature, altitude, speed, time-sensitive
valves, sensors, and switches used in these compo-
nents and systems.
B. Parts Covered for 8 years or 80,000 miles
If your FIAT 500 has one of the following parts, this
Federal Emission Warranty covers that part for a period
of 8 years or 80,000 miles, whichever occurs first,
calculated from the start of the Basic Limited Warranty
as set forth in Section 2.1(E). The covered parts are:
•catalytic converter; and
•powertrain control module.
5.2 Emission Performance Warranty
This warranty supplements the federal warranty under
5.1. It lasts for 2 years or 24,000 miles on the odometer,
whichever occurs first. If your FIAT 500 has one of the
following parts, catalytic converter and powertrain con-
trol module, this Federal Emission Warranty covers that
part for a period of 8 years or 80,000 miles, whichever
occurs first. These limits are counted from the time when
your Basic Limited Warranty begins under 2.1(E). The
Emission Performance Warranty covers the cost of
repairing or adjusting any components or parts that
might be needed for your vehicle to pass Federal
Emission Standards for a federally approved state or
local emissions test, but only if:
•your FIAT 500 has failed a federally approved state or
local emissions test;
EMISSION WARRANTIES REQUIRED BY LAW
18