Fiat 500e 2017 User manual

OWNER’S MANUAL
2017
2017 FIAT®500e
FIAT®500e
Fourth Edition
Printed in U.S.A.
©2016 FCA US LLC. All Rights Reserved.
FIAT is a registered trademark of FCA Group
Marketing S.p.A., used under license by FCA US LLC.
17BEV24-126-AD

VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name FCA
US LLC shall be deemed to be deleted and the name FCA
Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-
drinking driver, call a cab, a friend, or use public trans-
portation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve-
ments to its products without imposing any obligation
upon itself to install them on products previously manu-
factured.
Copyright © 2016 FCA US LLC

TABLE OF CONTENTS
SECTION PAGE
1INTRODUCTION ...............................................................3
2THINGS TO KNOW BEFORE STARTING YOUR VEHICLE ..................................7
3UNDERSTANDING THE FEATURES OF YOUR VEHICLE ..................................81
4UNDERSTANDING YOUR INSTRUMENT PANEL ......................................117
5STARTINGANDOPERATING ....................................................171
6WHATTODOINEMERGENCIES .................................................221
7MAINTAININGYOURVEHICLE ..................................................239
8MAINTENANCE SCHEDULES ....................................................275
9IF YOU NEED CONSUMER ASSISTANCE . . ..........................................279
10 INDEX .....................................................................285
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INTRODUCTION
CONTENTS
䡵INTRODUCTION .......................4
䡵HOW TO USE THIS MANUAL .............4
䡵WARNINGS AND CAUTIONS .............5
䡵VEHICLE IDENTIFICATION NUMBER .......6
䡵VEHICLE MODIFICATIONS/ALTERATIONS . . .6
1

INTRODUCTION
Congratulations on selecting your new FIAT 500e. Be
assured that your 500e represents an elegant marriage
of technology and Italian styling that is as good for the
environment as it is fun to drive!
This Owner’s Manual has been prepared with the
assistance of service and engineering specialists to
acquaint you with the operation, understanding and
maintenance of your 500e. It is supplemented by War-
ranty Information, and various customer-oriented
documents. Please take the time to read these publica-
tions carefully. Following the instructions and recom-
mendations in this manual will help assure safe and
enjoyable operation of your vehicle.
The enclosed Warranty Information lists the services
that FCA US LLC offers to its customers:
•The Warranty Certificate with terms and conditions
for maintaining its validity
•The range of additional services available to FCA US
LLC customers
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient refer-
encing and remain with the vehicle when sold.
When it comes to service, remember that your autho-
rized dealer knows your vehicle best, has factory-
trained technicians and genuine MOPAR® parts, and
cares about your satisfaction.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which
section contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or through-
out this Owner’s Manual:
4 INTRODUCTION

WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against
operating procedures that could result in a collision,
bodily injury and/or death. It also contains CAU-
TIONS against procedures that could result in damage
to your vehicle. If you do not read this entire Owner’s
Manual, you may miss important information. Observe
all Warnings and Cautions.
1
INTRODUCTION 5

VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found on
the left front corner of the instrument panel, visible
through the windshield. This number also appears
engraved on the right front door sill, under the sill scuff
plate, on an adhesive label applied to the right door
opening on the B-Pillar, on the vehicle registration and
title.
NOTE: It is illegal to remove or alter the VIN.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle
could seriously affect its roadworthiness and safety
and may lead to a collision resulting in serious
injury or death.
Vehicle Identification Number
Stamped VIN Location
6 INTRODUCTION

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
CONTENTS
䡵IMPORTANT VEHICLE INFORMATION .......9
▫High Voltage Battery ....................9
䡵500e ELECTRIC VEHICLE FEATURES ........11
▫Audible Pedestrian Warning System ........11
▫Single-Speed Transmission ...............11
▫Auto Park...........................11
▫E-Park .............................11
▫Climate Control (HVAC System)...........12
▫Electric Air Conditioning Compressor .......12
▫Electric Power Steering .................12
▫Smartphone Features ...................13
䡵HIGH VOLTAGE CHARGING OPERATION . . .14
▫SAE J1772 Charging Inlet ................14
▫AC Level 1 Charging (120V, 15 Amp) .......15
▫AC Level 2 Charging (240V, 30 Amp) .......26
▫Charge Times ........................27
䡵A WORD ABOUT YOUR KEYS ............28
▫Ignition Key Removal ..................28
▫Locking Doors With A Key...............30
▫Key-In-Ignition Reminder ...............30
䡵SENTRY KEY .........................30
▫Replacement Keys ....................31
▫General Information ...................31
䡵VEHICLE SECURITY ALARM .............31
▫To Arm The System....................31
▫To Disarm The System .................31
䡵REMOTE KEYLESS ENTRY ...............32
2

▫To Unlock The Doors, Liftgate, And Charge Port
Door ..............................32
▫Remote Key Unlock, Driver Door/All Doors 1st
Press..............................33
▫To Lock The Doors, Liftgate, And Charge Port
Door ..............................33
▫Key Fob Battery Replacement ............33
▫General Information ...................34
䡵DOOR LOCKS ........................35
▫Power Door Locks — If Equipped .........36
▫Auto Door Locks .....................37
䡵POWER WINDOWS ....................37
▫Power Window Switches ................37
▫Auto-Down .........................38
▫Wind Buffeting ......................38
䡵LIFTGATE ...........................38
䡵OCCUPANT RESTRAINT SYSTEMS .........38
▫Occupant Restraint Systems Features .......38
▫Important Safety Precautions .............39
▫Seat Belt Systems .....................40
▫Supplemental Restraint Systems (SRS).......49
▫Child Restraints ......................61
▫Transporting Pets .....................76
䡵SAFETY TIPS .........................77
▫Transporting Passengers.................77
▫Safety Checks You Should Make Inside The
Vehicle ............................77
▫Periodic Safety Checks You Should Make
Outside The Vehicle ...................79
8 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

IMPORTANT VEHICLE INFORMATION
Your 500e operates entirely on electricity stored in the
high voltage battery. Unlike a conventional vehicle or
Hybrid there is no internal combustion engine. Battery
Electric Vehicles have unique operating characteristics
that you should become familiar with to ensure you are
getting the optimal performance from your vehicle.
High Voltage Battery
Your vehicle is equipped with a Lithium-ion high
voltage battery that is used to power the electric pow-
ertrain systems and the 12 volt vehicle electrical system.
The high voltage battery is located under the vehicle.
The high voltage battery is maintenance free and de-
signed to last for the life of the vehicle. Lithium-ion batteries provide the following benefits:
•Lithium-ion batteries are much lighter than other
types of rechargeable batteries of the same size.
•Lithium-ion batteries hold their charge; they only
lose approximately 3 percent of their charge per
month.
•Lithium-ion batteries have no memory, which means
that you do not have to completely discharge them
before recharging, as with some other batteries.
1 — High Voltage Cables
2 — High Voltage Battery
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 9

•Lithium-ion batteries can be recharged and dis-
charged thousands of times.
High Voltage Battery Service Disconnect
The high voltage battery service disconnect is located
under the rear passenger seat lower cushion. If your
vehicle requires service, see your authorized dealer.
WARNING!
Never try to remove the high voltage service dis-
connect. The high voltage service disconnect is used
when your vehicle requires service by a trained
technician at an authorized dealer. Failure to follow
this warning can cause severe burns or electrical
shock that may result in serious injury or death.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is designed to last
the life of your vehicle. See your authorized dealer for
information on the disposal of the battery if it should
require replacement.
General Information
The vehicle is also equipped with a Battery Manage-
ment System that is designed to:
•Ensure safe operation
•Maximize driving range
•Maximize the life expectancy of the high voltage
battery
NOTE:
•During vehicle start up and shut down, a clicking
noise may be heard from within the vehicle. When
the ignition key is turned to the on position, the high
voltage battery contactors inside the battery are
closed to make the stored electricity inside available
for vehicle use. The clicking noise observed is the
sound of these contactors as they open and close and
is normal operation for your 500e.
•The operating temperature range of the high voltage
battery is -22 °F to 122 °F (-30 °C to 50 °C). If it is
attempted to operate the vehicle with the battery
outside of these temperature extremes it will not
function.
10 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

500e ELECTRIC VEHICLE FEATURES
Understanding the unique characteristics of your 500e
will help ensure maximum performance and the best
driving range from your vehicle.
Your 500e is equipped with two electrical systems; a 12
Volt system that is used to power the conventional
electrical system and a high voltage system, which is
used to drive the wheels through a single-speed trans-
mission as well as other high voltage system compo-
nents.
Your 500e operates differently then a traditional vehicle
or Hybrid vehicle. Here are some of the main differ-
ences:
Audible Pedestrian Warning System
Your vehicle is equipped with an Audible Pedestrian
Warning System. The Audible Pedestrian Warning Sys-
tem uses distinct sounds to alert pedestrians that your
vehicle is approaching.
The audible warning system uses an in-car sound
synthesizer with a speaker located in the underhood
compartment. The warning system is automatically
activated when selecting DRIVE or REVERSE.
In DRIVE range, the system will remain active until the
vehicle reaches a speed of approximately 22 mph
(35.5 km/h). At approximately 22 mph (35.5 km/h), the
warning system is deactivated and will automatically
be active when the vehicle returns to approximately
20 mph (32 km/h).
Single-Speed Transmission
Instead of a traditional transmission, your vehicle is
equipped with a single-speed transmission to transfer
the torque from the E-Drive motor to the drive wheels.
This transmission requires no maintenance and is de-
signed to operate for the life of the vehicle.
Auto Park
Auto Park will automatically place the transmission
into PARK if there is an indication that the driver may
leave the vehicle while still in the DRIVE, NEUTRAL or
REVERSE gear. Refer to “Single-Speed Transmission” in
“Starting And Operating” for further information.
E-Park
The parking pawl is traditionally located inside an
automatic transmission and activated when the vehicle
is placed in the PARK position.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11

E-Park is activated when the driver pushes the PARK
button. An electric motor activates the parking pawl
and locks the single-speed transmission when the ve-
hicle is placed into PARK. This will prevent any un-
wanted movement of the vehicle.
NOTE: The engagement of the E-Park can be heard
when there is no noise in the interior of the vehicle, this
is a normal condition.
Climate Control (HVAC System)
Your 500e is equipped with an Automatic Temperature
Control (ATC) HVAC system. This HVAC system uti-
lizes a humidity sensor, cabin sensor, and ambient
temperature sensor to choose operation mode and
control cabin comfort. These components allow the
controller to operate the HVAC system in a very effi-
cient manner to maximize driving range.
Your 500e also uses an electric air heater to provide heat
to the cabin.
Electric Air Conditioning Compressor
Your 500e uses an electric air conditioning compressor.
The air conditioning compressor is powered by the high
voltage battery system and is used to cool the vehicle
occupants and the high voltage battery while the ve-
hicle is being driven or when it is being charged.
The high voltage battery may require cooling to keep
the vehicle running. The air conditioning compressor
will activate without any input from the occupant.
NOTE: The AC system helps cool the high voltage
battery. If the air conditioning system should require
service, see your Authorized Dealer as soon as possible.
Electric Power Steering
Your vehicle is equipped with an Electric Power Steer-
ing (EPS) system. The power steering system requires
no maintenance and operates without the use of power
steering fluid.
12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Smartphone Features
With the “Uconnect Access” app, you can monitor the
state of charge of the high voltage battery or initiate
charging from your phone. You can also turn on your
vehicle’s climate control system remotely. The app
provides the following features:
•Monitor battery charge level
•Display available driving distance
•Check charging status
•Remotely activate vehicle climate control system
•Unlock and lock doors
•Assist with locating your vehicle
•Locate charging stations
•Send a point-of-interest to your vehicle’s navigation
system
•Schedule a charge
•View energy consumed
•Notifications for charging and preconditioning
events
How do I get the “Uconnect Access” smartphone App?
Visit the 500e registration website:
www.fiatusa.com/500eRegistration
Once in the registration website, you will need to enter
your vehicle’s VIN and Connectivity ID. The connectiv-
ity ID is found in the vehicle’s instrument cluster. To
locate the connectivity ID follow the steps below:
1. Push the menu button on the instrument cluster.
2. Choose “Settings” and scroll down to the “Connec-
tivity ID.”
3. Select “Connectivity ID.”
Registration Website
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 13

After obtaining the connectivity ID and VIN number
return to the vehicle registration website and perform
the following:
1. After entering the VIN (Vehicle Identification Num-
ber), Connectivity ID and your email address, click
“submit.”
2. You will now be asked to fill in your contact infor-
mation and a user name and password.
3. Once finished with registration you will be directed
to your 500e owner’s site.
4. From the 500e owner’s site you will be able to
download the 500e Uconnect Access mobile applica-
tion and learn how to use your connected features.
5. Use your owner’s site username and password for
logging into the 500e Uconnect Access mobile appli-
cation.
NOTE: Your smartphone must have a valid data con-
nection to use the 500e Uconnect Access mobile appli-
cation.
Need help with registration?
Please call the Uconnect Call Center Toll Free number
below:
[phone]
HIGH VOLTAGE CHARGING OPERATION
SAE J1772 Charging Inlet
Your vehicle uses an industry standard SAE J1772
charge inlet (vehicle charge inlet) for both AC Level 1
(120V) and AC Level 2 (240V) charging.
NOTE: The charge inlet door locks and unlocks with
the vehicle doors.
SAE J1772 Charge Receptacle
14 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

AC Level 1 Charging (120V, 15 Amp)
Your vehicle is equipped with a 120 Volt AC, SAE J1772
Level 1 Electric Vehicle Supply Equipment (EVSE), also
referred to as a charging cordset. AC Level 1 charging
requires a conventional NEMA 5-15 120 Volt AC
grounded wall receptacle along with the charging cord-
set provided with the vehicle.
WARNING!
Shock, fire, property damage, or personal injury
may occur if the Portable EVSE Cordset is not used
properly. There are no serviceable parts contained
in the Portable EVSE Cordset. Any attempt to
service it may result in shock, fire, property dam-
age, or personal injury.
To access the charging cordset, remove the Level 1 EVSE
from its storage bin by lifting the rear cargo cover.
NOTE: The charging cordset is used for AC Level 1
charging only.
Charging Cord Set
EVSE Rear Cargo Location
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15

WARNING!
•Read all the instructions before using this prod-
uct.
•Unattended children must not have access to the
working Portable EVSE Cordset.
•Do not put fingers or objects into the Charge
Connector.
•Do not use this product if the flexible power cord
or Electric Vehicle (EV) Cable is frayed, broken,
has cracked insulation or any other signs of
damage.
•Do not use this product if the enclosure or the
Charge Connector is broken, cracked, open, or
shows any other indication of damage.
•Do not use Portable EVSE Cordset with an exten-
sion cord. Use of an extension cord may cause
burns, fire, or other damage or injury.
•This device may attempt to reset and run after an
interruption
EVSE Charging Cordset
The EVSE charging cordset is compliant with SAE
J1772, and applicable for use with vehicles fitted with
the standard SAE J1772 charge inlets. The EVSE in-
cludes:
•An AC Power Cord with NEMA 5–15p, Right Angle
plug
•An indoor/outdoor charge cable, EV- rated
•A Charge Connector
•A NEMA 6 rated enclosure with a charge current
interrupt device (CCID) with status indicator display
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Charging Cordset Operation
1. Plug the AC plug of the charging cordset into a 15A,
or 20A, 120VAC, 60Hz, grounded wall receptacle. Do
not use an extension cord, outlet/plug adapter, or a
worn outlet. The charging cordset will not operate
safely unless it is plugged directly into the wall
receptacle.
WARNING!
Improper connection of the equipment-grounding
conductor could result in a risk of electric shock.
Check with a qualified electrician or serviceman if
you are in doubt as to whether the wall receptacle is
properly grounded. Do not modify the plug pro-
vided with the product – if it does not fit the outlet,
you must have a proper outlet installed by a quali-
fied electrician.
Charging Cord Set
1 — Charge Connector
2 — Charging Cordset Enclo-
sure
3—ChargeCable
4 — AC Plug
AC Plug And Wall Receptacle
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17

2. Check to see if the charging cordset is ready to
charge by reviewing the indicator lights. After a brief
self-check, where the indicator light will flash, a
green AC indicator light and two green charge rate
indicator lights indicate that the cordset is ready for
use.
3. If the charging cordset is ready to charge, ensure the
vehicle is in PARK, and then connect the charge
connector to the vehicle’s charge inlet. You will hear
a “click” when the charge connector is inserted
correctly and coupled with the vehicle’s charge inlet.
4. When the vehicle commences charging, the Charge
Rate Indicator Lights will cycle from left to right, and
then both turn off. This pattern will repeat while the
vehicle is charging. The lights are illuminated at the
rate of approximately one cycle per second.
Cordset Indicator Lights
1 — AC Power Indicator
Light
2 — Fault Indicator Light
3 — Charge Rate Indicator
Lights
Inserting The Charge Connector Into The Vehicle
Charge Inlet
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE