Fisher & Paykel customcare FabricSmart User manual

Service Diagnostics
FabricSmart Washing Machine
479616
Fisher & Paykel Appliances © 2011 Printed June. 2011

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CONTENTS
SPECIFICATIONS ........................................................................................3
Electric Supply..............................................................................................................3
Wash Motor..................................................................................................................3
Pump Motor 230V AC 50Hz.........................................................................................3
Water Valves ................................................................................................................3
Thermistor ....................................................................................................................4
Diverter Valve...............................................................................................................4
Lid Lock ........................................................................................................................4
Inner Bowl Weight ........................................................................................................4
FabricSmart (IW MODEL) phase 9..............................................................5
Size setting...................................................................................................................5
Diagnostic Mode...........................................................................................................5
Service Screen............................................................................................................. 5
Warning Status / Fault Status Screen ..........................................................................6
Machine Status.............................................................................................................6
Component Testing......................................................................................................7
Control Screen .............................................................................................................7
Hot Bowl flag ................................................................................................................7
Restart Feature ............................................................................................................8
Recycle Feature ...........................................................................................................8
Restart / Recycle Table................................................................................................9
Restart / Recycle Features Permanently Programed...................................................9
Data Download...........................................................................................................10
Wiring Diagram...........................................................................................................11

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SPECIFICATIONS
Electric Supply
Operating Voltage 220/240V AC 50Hz
Maximum Current 2.8 amps
Wash Motor
Electronically commutated direct drive 3 Phase brushless DC Motor.
Motor Resistance:
Aluminium Stators Per Winding Phase to Phase
Phase 9 19.5 ohms 10% 39 ohms 10%
Pump Motor 230V AC 50Hz
Pump motor resistance:
Selni 33 ohms @ 20°C (Thermal cut-out fitted)
Hanning 93 ohms @ 20°C (Thermal cut-out fitted)
Water Valves
Phases 5 onwards 24 volts DC Resistance 64 ohms @ 20°C
Water Supply
For best operating conditions your hot water should be approximately
65˚C. Your hot water should not exceed 75˚C or your cold water exceed
35˚C. Temperatures above these may cause the machine to fault or cause
damage to the machine.
If you have an uncontrolled water-heating source (e.g. a wet back or solar
heating) you should have a tempering device fitted. This will ensure the hot
water temperature remains within safe limits. For the most suitable type of
tempering device we recommend you contact a local plumber or plumbing
supply merchant.
Inlet Water Static Pressure 5psi (34.5kPa) to 150psi (1MPa).
Note: If using a header tank then the top of the header tank must be at
least 2 metres above the top of your clothes washer.
Minimum flow rate from the tap supplying the washer should be greater
than 6 litres/min (assumes ½ inch diameter pipes).

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Minimum height of taps to clear the top of the machine is 1150 mm.
Thermistor
NTC-type temperature sensor Resistance 10,000 ohms @ 25°C
Resistance 12,500 ohms @ 20°C
Diverter Valve
Operating Voltage 160V DC
Resistance Range between 0.7kand 2.5k, values are dependent on
ambient temperature and when it was last actuated.
Lid Lock
Resistance range 63 ohms 10% at 20°C
Normally low voltage, potentially 230V if harness is
grounded on the cabinet
Inner Bowl Weight
MEDIUM 8.27Kg – 8.47Kg
LARGE 10.20Kg – 10.75Kg

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FABRICSMART (IW MODEL) PHASE 9
Size setting
To set the size, turn the mains on at the supply point and off at the display.
Press and hold the Lifestyles/Options and the Left Arrow buttons until
the size setting screen is displayed. This will present the options of Medium or
Large in the LCD screen. Highlight the correct size using either scroll arrow
or then power off the display with the Power button, your selection is
automatically saved.
Diagnostic Mode
To enter the DIAGNOSTIC mode, ensure the mains is on at the supply point.
Press and hold the Lifestyles/Options and Select buttons. Keep the
buttons pressed for at least 3 seconds, after which time two beeps will sound
and the screen below will appear.
Service Screen
Upon entering the service screen, one of the following will appear in the LCD
display.

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Warning Status / Fault Status
Machine Status
To scroll between these use either scroll arrow or .
Warning Status / Fault Status Screen
Warning Status
This screen displays the last USER
WARNING FAULT that occurred,
cycles ago and in what part of the
cycle it occurred.
The User Warning Faults are as
follows:
1. No Taps
2. Overloaded
3. Out Of Balance
4. Over Suds or water still in the
machine during spin
5. No Hot Water
6. No Cold Water
7. Agitate Overloaded
8. Lid Lock
Fault Status
This screen displays a fault code for
the last fault that has occurred, how
many cycles ago and in what part of
the cycle it occurred.
The fault code number can now be
checked in the detailed fault codes,
to ascertain what repairs may be
necessary.
For fault code details (refer to service
manual).
Machine Status
In the top half of the screen it displays the following information.
Size is the size of machine, (650mm = Large)
HVDC is for on line testing in the factory.
WL displays the water level in mm.

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Temp is the actual temp of the water entering the bowl.
The lower half of the screen displays the status of the following components.
Hot Valve Cold Valve
Pump Diverter Valve
Component Testing
This screen enables the components that are displayed to be tested.
To test a component, firstly highlight the component by using either
scroll arrow or .
Activate and deactivate the component by toggling with the Select
button.
Note: Diverter Valve when activated will display the word heating and
when deactivated will display the word cooling then when cooled will
change to off.
Control Screen
Upon entering the control screen, the following will appear in the LCD display.
Hot Bowl flag
If the machine has been filled utilising the hot water valve (i.e. warm or hot fill)
and has not had a cold rinse, the electronics will not allow the machine to spin
up to its full speed of 1000 RPM. It will only allow the spin speed to reach 700
RPM.
To remove this flag, enter the Control Screen mode ensure the HOT BOWL
option is highlighted, then touch Lifestyles/Options button. Alternatively
Off Heating (30 Sec) ON Cooling (120 Sec)

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this flag can also be removed by putting the machine through a complete final
rinse.
Restart Feature
The FabricSmart™ IW leaves the factory with the RESTART set to ON, this is
indicated in the screen by the word RESTART highlighted. To turn the
RESTART feature OFF, touch the Left scroll arrow . This will remove the
highlight from the word RESTART.
When servicing the machine, it is more convenient to turn the RESTART
feature OFF. This will allow any fault in the system to show up immediately it
occurs.
With the RESTART feature on: (Factory Default setting)
1. If a fault occurs in the machine, the diagnostic system will detect it.
However, instead of displaying a fault code immediately, the machine
will try to recover.
2. If the fault was only of temporary nature, the machine will continue and
finish the cycle.
3. If there is a continuous fault the machine will try to RESTART a number
of times. This process could take up to 8 minutes depending on the
type of fault. After this, if the machine still cannot restart, the fault code
is displayed and the machine will beep continuously. The number of
retries will depend on the fault that it has detected, however the
maximum number or retries for any one fault is 32 times.
NOTE - This feature is designed as a service aid only and should be left
ON in the customer’s home. To return to normal operation, and to reset
the RESTART feature to the factory setting, switch the machine off at the
wall or disconnect from the mains supply.
To identify that the RESTART feature has been activated, refer to the Restart
/ Recycle table.
Recycle Feature
At the end of servicing, the machine may require an extended test where the
machine can be left to complete a number of wash cycles. By turning on the
RECYCLE feature, the machine will continuously repeat the wash cycle until
the RECYCLE feature is turned off. To toggle this feature on or off, touch the
right scroll arrow . When the recycle feature is on, the word RECYCLE will
be highlighted.

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NOTE - This feature is designed as a service aid only and should be OFF
in the customer’s home. To return to normal operation, and to return
the recycle feature to the factory setting, switch the machine off at the
wall or disconnect from the mains supply.
To identify that the RECYCLE feature has been activated, refer to the Restart
/ Recycle table.
Restart / Recycle Table
As the FabricSmart™ IW has only one LED (located above the
Lifestyles/Options button) the state of the LED will signify which feature has
been selected or not selected. The table below explains the state of the LED
when the machine is on at the wall and off at the machine.
LED: Off (Factory
Default)
Restart on
Recycle off
LED: Solid Restart off
Recycle on
LED: Slow Flashing Restart off
Recycle off
LED: Quick Flashing Restart on
Recycle on
Restart / Recycle Features Permanently Programed
It is possible for the Restart Feature to be disabled, or the Recycle Feature to
be enabled, or a combination of both to be permanently programmed into the
memory of the electronics so that in the event of a power cut the electronics
will remember the setting.
The factory settings are:
Restart is enabled
Recycle is disabled

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If a machine is encountered with the Restart/Recycle features not set to the
factory defaults, the machine must be re-programmed using following steps;
1. Enter diagnostic mode by pressing and holding the
Lifestyles/Options and Select buttons. Keep the buttons
pressed for at least 2 seconds, after which time two beeps will be heard
and a screen showing 'Service' & 'Control' will appear.
2. Using either scroll arrows or , highlight the 'Control' screen and then
touch the SELECT button.
3. To enable/disable the Restart feature permanently, press and hold the
LEFT SCROLL ARROW for three seconds until a beep is heard.
4. To enable/disable the Recycle feature permanently, press and hold the
RIGHT SCROLL ARROW ,for three seconds until a beep is heard.
Data Download
To activate the data download, enter the diagnostic mode with the power on
at the supply point press and hold the Lifestyles/Options and Select
buttons. Keep the buttons pressed for at least 2 seconds, after which time
two beeps will sound. Then press the START/PAUSE button. The LED
above the Lifestyles button will be on and flickering.
Place the download pen over this LED and follow the instructions supplied
with the data download program.
LED for data