Fitbit Zip ace 2 User manual

User Manual
Version 1.3

Get started
Build healthy habits as a family with Ace 2, the activity tracker designed for kids
ages 6+.
Take a moment to review our complete safety information at fitbit.com/safety. Ace
2 is not intended to provide medical or scientific data.
What's in the box
Your Ace 2 box includes:
Tracker Charging cable
The detachable band on Ace 2 comes in a variety of colors, sold separately.
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Set up Ace 2
Install the Fitbit app on the primary phone or tablet your child will use with Ace 2.
Open the Fitbit app, and follow the instructions in the related help article to set up
your device.
To set up an account, you’re prompted to enter information such as your child’s
height and age to help calculate their activity.
Charge your tracker
A fully-charged Ace 2 has a battery life of up to 5 days. Battery life varies with use
and other factors; animated clock faces require more frequent charging.
To charge Ace 2:
1. Plug the charging cable into the USB port on your computer, a UL-certified
USB wall charger, or another low-energy charging device.
2. Hold the other end of the charging cable near the port on the back of the
tracker until it attaches magnetically. Make sure the pins on the charging cable
align with the port on the back of your tracker.
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Charging fully takes about 1-2 hours. While the tracker charges, you can press the
buttons to check the battery level. A fully-charged tracker shows a solid battery
icon with a smile.
See your data in the Fitbit app
Open the Fitbit app on your phone to see your activity and sleep data, and more.
Each time you open the Fitbit app, Ace 2 syncs automatically when it's nearby. You
can also use the Sync Now option in the app.
For more information, see the related help article.
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Wear Ace 2
Place Ace 2 around your wrist. If you purchased an accessory band, see the
instructions in "Change the band" on page10.
Placement
Wear Ace 2 a finger's width above your wrist bone.
Handedness
For greater accuracy, you must specify whether you wear Ace 2 on your dominant
or non-dominant hand. Your dominant hand is the one you use for writing and
eating. To start, the Wrist setting is set to non-dominant. If you wear Ace 2 on your
dominant hand, change the Wrist setting in the Fitbit app:
From the Today tab in the Fitbit app, tap the icon in the top left Ace 2 tile
Wrist Dominant.
Wear and care tips
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lClean your band and wrist regularly with a soap-free cleanser.
lIf your tracker gets wet, remove and dry it completely after your activity.
lTake your tracker off from time to time.
For more information, visit the Fitbit Wear & Care page.
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Change the band
Ace 2 comes with a kid's band attached. The band can be swapped with accessory
bands, sold separately on fitbit.com. For band measurements, see "Band size" on
page27. Note that for larger sizes or different styles, Ace 2 is compatible with
Inspire and Inspire HR classic accessory bands.
Remove a band
1. Hold the tracker with the screen facing you and the button on the left.
2. Gently push the top of the tracker through the back opening in the band.
Attach a new band
1. Hold the tracker with the back facing you and the button on the right.
2. Hold the band with the back opening facing you and the button insert on the
right.
3. Place the top of the tracker into the flexible band opening and gently push the
bottom of the tracker into place. Ace 2 is secure when all edges of the band lie
flat against the tracker.
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Basics
Learn how to navigate, check the battery level, and care for your tracker.
Navigate Ace 2
Ace 2 has an OLED touchscreen display and 1 button.
Navigate Ace 2 by tapping the screen, swiping up and down, or pressing the
buttons. To preserve battery, the tracker’s screen turns off when not in use.
Basic navigation
The home screen is the clock.
lSwipe down to scroll through the apps on Ace 2. Tap an app to open it.
lSwipe up to see your daily stats.
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Quick settings
Press and hold the buttons on Ace 2 for a faster way to access certain settings. Tap
a setting to turn it on or off. When you turn off the setting, the icon appears dim
with a line through it.
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On the quick settings screen:
Battery Check the battery level.
Screen Wake When the screen wake setting is on, turn your wrist
toward you to turn on the screen.
Notifications When the notifications setting is on, Ace 2 displays
notifications from your phone when your phone is
nearby. For more information, see "Notifications from
your phone" on page16.
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Change the clock face
The Fitbit Gallery offers a variety of clock faces to personalize your tracker.
Choose from several kid-friendly clock faces. Note that animated clock faces
require more frequent charging.
1. From the Today tab in the Fitbit app, tap the icon in the top left Ace 2
tile.
2. Tap Gallery Clocks tab.
3. Browse the available clock faces. Tap a clock face to see a detailed view.
4. Tap Install to add the clock face to Ace 2.
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Notifications from your phone
Ace 2 can show call notifications from your phone to keep you informed. Keep your
tracker within 30 feet of your phone to receive notifications.
Set up notifications
Check that Bluetooth on your phone is on and that your phone can receive
notifications (often under Settings Notifications). Then set up notifications:
1. From the Today tab in the Fitbit app, tap the icon in the top left Ace 2
tile.
2. Tap Notifications.
3. Follow the on-screen instructions to pair your tracker if you haven't already.
Call notifications are turned on automatically.
For more information, see the related help article.
See incoming notifications
When your phone and Ace 2 are within range, a call causes the tracker to vibrate.
The name or number of the caller scrolls once. Press the buttons to dismiss the
notification.
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Turn off notifications
Turn off notifications in quick settings on Ace 2:
1. Press and hold the button on your tracker to reach the quick settings screen.
2. Tap Notifications to turn them off.
Note that if you use the do not disturb setting on your phone, you don't receive
notifications on your tracker until you turn off this setting.
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Timekeeping
Alarms vibrate to wake or alert you at a time you set. Set up to 8 alarms to occur
once or on multiple days of the week. You can also time events with the stopwatch
or set a countdown timer.
Set an alarm
Set and delete alarms in the Fitbit app. Turn alarms on or off directly on Ace 2 in the
Alarms app .
For more information, see the related help article.
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Dismiss or snooze an alarm
When an alarm goes off, the tracker vibrates. To dismiss the alarm, press the
buttons. To snooze the alarm for 9 minutes, swipe down.
Snooze the alarm as many times as you want. Ace 2 automatically goes into snooze
mode if you ignore the alarm for more than 1 minute.
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Use the timer or stopwatch
Time events with the stopwatch or set a countdown timer with the Timers app
on your tracker. You can run the stopwatch and countdown timer at the same time.
For more information, see the related help article.
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Activity and Wellness
Ace 2 continuously tracks a variety of stats whenever you wear it. Data
automatically syncs with the Fitbit app throughout the day.
See your stats
From the clock face, swipe up to see your daily stats, including:
lSteps taken
lActive minutes
lSteps taken this hour and the number of hours you met your hourly activity
goal
lSleep duration
Find your complete history and other information detected by your tracker in the
Fitbit app.
Track a daily activity goal
Ace 2 tracks your progress toward a daily activity goal of your choice. When you
reach your goal, your tracker vibrates and shows a celebration.
Choose a goal
To begin, your goal is to take 10,000 steps per day. Choose to change the number
of steps, or pick a different activity goal.
For more information, see the related help article.
Track progress toward your goal on Ace 2. For more information, see "See your
stats" above.
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Track your hourly activity
Ace 2 helps you stay active throughout the day by keeping track of when you're
stationary and reminding you to move.
Reminders nudge you to walk at least 250 steps each hour. You feel a vibration and
see a reminder on your screen at 10 minutes before the hour if you haven't walked
250 steps. When you meet the 250-step goal after receiving the reminder, you feel
a second vibration and see a congratulatory message.
Turn on reminders to move in the Fitbit app.
For more information, see the related help article.
Track your sleep
Wear Ace 2 to bed to automatically track your time asleep and movement during
the night to help you understand your sleep patterns. Sync your tracker when you
wake up and check the Fitbit app to see your sleep stats, including when you go to
bed, how long you're asleep, and how long you spend awake or restless.
For more information, see the related help article.
Set a sleep goal
To start, you have a sleep goal of 9 hours of sleep per night. Customize this goal to
meet your needs.
For more information, see the related help article.
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Update, Restart, and Erase
Learn how to update, restart, and erase Ace 2.
Update Ace 2
Update your tracker to get the latest feature enhancements and product updates.
When an update is available, a notification appears in the Fitbit app. After you start
the update, follow the progress bars on Ace 2 and in the Fitbit app until the update
is complete. Keep your tracker and phone close to each other during the update.
Updating Ace 2 takes several minutes and may be demanding on the battery. We
recommend plugging your tracker into the charger before starting the update.
For more information, see the related help article.
Restart Ace 2
If you can't sync Ace 2, don’t see your stats, or your tracker is unresponsive, restart
your device:
1. Connect Ace 2 to the charging cable. For instructions, see "Charge your
tracker " on page6.
2. Press and hold the buttons on your tracker for 5 seconds. Release the buttons.
When you see a smiley face and Ace 2 vibrates, the tracker restarted.
Restarting your tracker doesn't delete any data.
Erase Ace 2
If you want to give Ace 2 to another person or wish to return it, first clear your
personal data:
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