Fitbit Zip One User manual

Product Manual

Table of Contents
What’s Included .................................................................................................. 1!
Setting up your Fitbit One ................................................................................2!
Setting up your One with a computer...........................................................................................2!
Mac and PC requirements ..............................................................................................................2!
Downloading Fitbit Connect.........................................................................................................2!
Installing Fitbit Connect and pairing your One .....................................................................2!
Syncing to a computer....................................................................................................................3!
Setting up your One with a mobile device ..................................................................................3!
Using your One....................................................................................................4!
Wearing your One................................................................................................................................ 4!
Battery life and power ........................................................................................................................ 4!
Battery life ........................................................................................................................................... 4!
Charging your One............................................................................................................................5!
Memory......................................................................................................................................................5!
What Fitbit One tracks.......................................................................................6!
Beginner mode ...................................................................................................................................... 6!
Lefty mode.............................................................................................................................................. 6!
Tracking sleep........................................................................................................................................ 6!
Activity recordings................................................................................................................................7!
Silent alarms ............................................................................................................................................7!
Setting up silent alarms from a computer................................................................................8!
Setting up silent alarms on an iOS device................................................................................8!
Setting up silent alarms on an Android device...................................................................... 9!
Dismissing silent alarms.................................................................................................................. 9!
Your Fitbit.com Dashboard ............................................................................. 10!

Browser requirements .......................................................................................................................10!
Using your dashboard........................................................................................................................10!
Managing your One from fitbit.com.............................................................................................. 11!
Updating Fitbit One.......................................................................................... 12!
Updating One on a computer......................................................................................................... 12!
Updating One on an iOS device .................................................................................................... 12!
Updating One on an Android device ........................................................................................... 12!
Help..................................................................................................................... 14!
Return Policy and Warranty ............................................................................ 15!
Regulatory and Safety Notices ....................................................................... 16!
USA: Federal Communications Commission (FCC) Statement......................................... 16!
Canada: Industry Canada (IC) Statement .................................................................................. 17!
EU (European Union) ......................................................................................................................... 17!
Other......................................................................................................................................................... 18!
Safety Statement................................................................................................................................. 18!
Important Safety Instructions......................................................................................................... 19!
Built-in Battery Precautions ............................................................................................................ 19!
Disposal and Recycling Information............................................................................................. 19!

1
What’s Included
Your Fitbit One Wireless Activity + Sleep Tracker package includes:
1. Fitbit One Wireless Activity + Sleep Tracker
2. Clip
3. Wireless sync dongle
4. Sleep wristband
5. Charging cable
1. 2. 3. 4.
5.

2
Setting up your Fitbit One
You can set up your Fitbit One using a computer or one of our mobile apps for iOS,
Android, and Windows Phone.
Setting up your One with a computer
To set up your One using your computer, you’ll first install Fitbit Connect. Fitbit
Connect is the software application that connects (“pairs”) your One to your
Fitbit.com dashboard, where you can view your data, log food, and more.
Mac and PC requirements
Software
Mac OS 10.5 and up
Internet connection
Hardware
USB port
Software
Windows XP/Vista/7/8
Internet connection
Hardware
USB port
Downloading Fitbit Connect
1. Go to http://www.fitbit.com/setup.
2. Verify that your computer type (Mac or PC) is highlighted, then click the
Download Here button.
Installing Fitbit Connect and pairing your One
1. Plug your wireless sync dongle into your computer’s USB port and have your
charged tracker nearby.
2. Go to the folder containing the file you downloaded and look for the
installation program:
-For Mac: Install Fitbit Connect.pkg
-For Windows: FitbitConnect_Win.exe
3. Double-click the file name to install Fitbit Connect.
4. Follow the brief onscreen instructions to finish setting up. You’re ready to get
moving.

3
Syncing to a computer
Now that Fitbit Connect is installed, your One will automatically and wirelessly sync
with your computer every 20 minutes or so if the following requirements are met:
•Your One is within 15-20 feet of your computer and has new data to upload
(meaning if you haven’t moved, an automatic sync won’t occur).
•Your computer is powered on, awake, and connected to the Internet.
•The wireless sync dongle is inserted into a USB port and is recognized by the
computer.
To manually synchronize your One with your dashboard, click the Fitbit Connect icon
on your computer (located near the date and time) and click Sync Now.
Setting up your One with a mobile device
You can set up and wirelessly sync your One using over 120 mobile devices that
support Bluetooth 4.0 technology. To see if your mobile device is compatible for
syncing with your One, visit www.fitbit.com/devices. If your device is listed, you can
then download our free iOS, Android, or Windows Phone app and follow the
installation process in the app.
NOTE: If your mobile device is not compatible to sync via Bluetooth 4.0, you can still
use the Fitbit app to view your data and track your progress, you’ll just need
to set up and sync using a Mac or PC.

4
Using your One
Wearing your One
The Fitbit One is most accurate when worn on or very close to your torso. A clip
designed to keep the tracker secured to your clothing is included in your package.
A sleep wristband for your Fitbit One is also included in your package. The wristband
should be worn while you sleep. It should not be worn for tracking during the day.
To prevent losing your tracker, wear it:
1. In your pocket.
2. Clipped on your pocket.
3. Clipped on your bra.
The One is not designed to be worn in direct contact with the skin. Always use the
silicone holder when clipping it to a bra or waistband, with the display facing
outward. Do not wear the One inside your bra.
Some users may experience skin irritation even when wearing the One as instructed
on the bra or waistband. If this occurs we recommend clipping it on your pocket,
belt, or other external piece of clothing.
The Fitbit One is sweat-proof and rainproof. It is not waterproof and should not be
taken swimming.
Battery life and power
Battery life
Your One contains a rechargeable Lithium-ion polymer battery.
With normal use, your One’s battery should last approximately two weeks before
requiring a charge.
You can check your tracker’s battery level by logging into your dashboard and
clicking on the gear icon in the upper right corner of the screen. The battery level at
the time of its most recent sync will be listed to the right of the picture of your One.

5
Charging your One
Charge your One tracker by plugging your charging cable into a USB port and then
inserting the tracker into the charger, making sure the gold contacts on your tracker
align with the gold dots in the charging cable.
A battery indicator will appear when your tracker is first plugged into the charging
cable. Press your tracker’s button while it’s charging to view its current battery level.
A drained tracker should be charged for 1-2 hours for maximum performance and
battery life.
Memory
The One tracker stores minute-by-minute data for one week. After 7 days, that data
is converted to a daily total, which is stored for an additional 23 days for a total of 30
days.
When you sync your tracker, its data is uploaded to your Fitbit.com dashboard, and
securely stored on Fitbit’s servers. As long as you sync your tracker within thirty days
of activity, you’ll be able to transmit that data to your Fitbit.com dashboard.
Note: Every night at midnight, your tracker will reset itself. This means your goal
progress and daily data will begin at zero again. This does not delete the data
stored on your tracker. That data will be uploaded to your dashboard the next
time you sync your tracker. The time this reset occurs is based on the time
zone set on your Fitbit.com profile.

6
What Fitbit One tracks
Your One tracks the following:
•Floors climbed
•Steps taken
•Recent activity levels (represented by
a flower that grows and shrinks)
•Distance traveled
•Time (clock and stopwatch)
•Calories burned
•Hours slept
•Quality of sleep
Beginner mode
When you first set up your Fitbit tracker, it will be in beginner mode. While in
beginner mode, the name corresponding to the current display will appear. For
example, “STEPS” will be displayed before “7482” and the steps icon.
After the display has cycled through each screen 5 times, beginner mode will end,
and you will be in normal mode. In normal mode, the value and icon appear
immediately after you press your tracker’s button for faster viewing.
Any time your tracker is reset, it will enter beginner mode. This will happen if you
shut down and then restart your tracker, upgrade your device, or when your tracker’s
battery drains completely.
Lefty mode
Your tracker can be displayed in Lefty mode,which orients the display to make it
easier for left-handed individuals to read their trackers when holding them with their
dominant hand. The One comes oriented for right-handed users by default. To
change your tracker to lefty mode, go to your Device Settings and select the
Left-handed button.
Tracking sleep
You can use your One to track how long and how soundly you sleep. The One will
track your movement throughout the night to provide you with information about
the quality of your sleep.
To track your sleep with your One tracker, do the following:
1. Place your tracker into the slot in your wristband and wrap it around your
non-dominant wrist.

7
2. Once you are in bed and ready to fall asleep, press and hold the tracker’s
button for 2+ seconds. You will see a blinking stopwatch and clock. The other
icons will also blink, indicating that your tracker is in sleep mode.
3. When you wake up, press and hold the button for 2+ seconds to stop the
sleep recording. The icons will stop blinking to indicate you’ve exited sleep
mode. Once you exit sleep mode, your tracker will resume, displaying your
daily totals.
4. Once the data syncs, graphs on your Dashboard will reveal how long you slept
and the number of times you woke up. Last night’s sleep will appear on
today’s page.
Note: If you forgot to press the button on your tracker, but were wearing it while you
slept, you can enter the times manually in your online sleep log and your data
will still appear once you sync your tracker.
Activity recordings
An activity recording is similar to the trip mode on the odometer in a car.
You can use activity recording to track things like a tennis game or an exercise class
so that you may later examine data from the time you were performing that exercise
more closely. Recordings do not affect how your data is tracked or analyzed; they
instead serve to bring greater visibility to a specified time frame.
To start a recording, hold your tracker’s button down for 2-3 seconds until a flashing
stopwatch and running numbers appear as they do in sleep mode.
While in recording mode, the display icons will blink. When you press the tracker’s
button to cycle between screens, the stats displayed will represent the activity that
has occurred since the recording started.
To exit recording mode, hold your tracker’s button down for 2-3 seconds until the
icons and numbers on its display stop flashing.
The next time you sync your tracker, the information from your recording will be
displayed on your activities page, along with additional stats such as pace, duration
of the recording, a graph of your speed, and more.
Silent alarms
You can make your tracker to gently vibrate to wake or alert you using the silent
alarm feature. You can set these alarms on your computer or compatible mobile
device.
Silent alarms can be configured to repeat on multiple days of the week. For example,
you could arrange to be awoken at 7:00 AM every weekday.
You can set up to eight alarms for your tracker at once.

8
Note: Setting multiple alarms may drain the battery life of your One. If you find that
you must charge your battery more often, you may want to reduce the
number of Silent Alarms configured on your One.
Setting up silent alarms from a computer
You can set silent alarms from your computer by using the Fitbit.com dashboard.
Your wireless sync dongle must be plugged into your computer to sync the alarm to
your tracker.
1. Log in to your Fitbit.com Dashboard.
2. Click the gear icon, found in the upper right corner of your screen.
3. Click Settings.
4. Click Silent Alarms.
5. Click the Add Alarm button.
6. Enter the Time you want the alarm to alert you.
7. Choose how often you want the alarm to occur:
8. Once – Your alarm will alert you at the specified time, and not repeat.
9. Repeats – You can choose which days you want this alarm to repeat (for
example, at 7:00 AM every weekday).
10. Click Save.
Your new alarm will be sent to your tracker the next time it syncs.
Note: If you want to sync the alarm immediately, open Fitbit Connect and select
Sync Now.
Setting up silent alarms on an iOS device
You can set silent alarms for your tracker using the Fitbit app for iOS.
Your mobile device must also support wireless sync to set silent alarms.
To see if your mobile device is supported, go to http://www.fitbit.com/devices.
1. Open the Fitbit app.
2. Tap Account.
3. Tap Silent Alarms.
4. If this is the first time you’re setting an alarm, tap Set a New Alarm at the
introduction screen.
5. Set the time by adjusting the click-wheel.
6. If applicable, tap the days of the week you want this alarm to repeat.
(for example, at 7:00 AM, every weekday)
7. Tap Save.
8. Sync you tracker to ensure that the alarm information is sent to it.
Your iOS device will now sync the alarm to your tracker.
Note: If your One is out of range of a dongle, you can send the alarm to your tracker
by tapping Account, choosing One,and then tapping the Sync Now icon.

9
Setting up silent alarms on an Android device
You can set silent alarms on your tracker using the Fitbit app for Android. Bluetooth
must be enabled in your Android’s device settings as well as in the Fitbit app Devices
screen.
Your mobile device must support wireless sync to set silent alarms.
To see if your device is supported, go to http://www.fitbit.com/devices.
1. Open the Fitbit app.
2. Tap the menu button.
3. Tap Devices.
4. Choose your tracker.
5. Tap Silent Alarm
6. Tap Add a new alarm, or the bell icon in the top right corner.
7. Set the the time you’d like your alarm to go off at, then tap Done.
8. If you’d like, you can tap the Repeats checkbox and choose the days of the
week on which you want this alarm to repeat.
9. Tap Done.
10. Tap the Sync alarms with your tracker button.
Your Android device will now sync the alarm to your One.
Note: Force Sync the alarm to your tracker by tapping the menu button, then
Devices, choosing One and tapping the Force Sync icon.
Dismissing silent alarms
Your One will vibrate when your silent alarm goes off. This notification will repeat
several times or until dismissed. You can dismiss the alarm by pressing its button.
If you miss your alarm, your One will alert you again after a few minutes.

10
Your Fitbit.com Dashboard
Browser requirements
Browser
Mac Version
Windows
Version
Apple Safari
5.0.5 and higher
Not Supported
Google Chrome
12 and higher
12 and higher
Microsoft Internet Explorer
Not Supported
8 and higher
Mozilla Firefox
3.6.18 and higher
3.6.18 and higher
Using your dashboard
Fitbit provides you with a free online tool — the Fitbit.com dashboard — to help
track, manage, and evaluate your fitness progress. Use the dashboard to see your
progress towards goals, view graphs with historical data, and log food.
Information on the dashboard appears in tiles with each tile providing information
about a different stat. Add or remove tiles to customize the dashboard. If you
remove a tile, you can add it back at any time.
To add a tile:
1. Click the grid icon on the upper left side of the dashboard.
2. Check the tile(s) you want to add, then click Done.
To delete a tile:
1. Hover over a tile until you see the gear icon at the lower left.
2. Click the gear icon, then click Remove Tile.
3. When prompted, confirm that you want to remove the tile.

11
Managing your One from fitbit.com
You can also manage your One from fitbit.com. Click the gear icon in the top right
corner and click Settings.
The Personal Settings screen allows you to change your time zone. This will impact
when your tracker data resets, because your tracker will reset at midnight based on
the time zone your tracker is set to.
The Devicesarea allows you to monitor:
•The date and time of your last sync.
•Battery level of your device at the time of its last sync.
•The firmware version running on your device.
•Your time zone.
•Sleep tracking sensitivity.
•Whether you want your tracker to display in left-handed or right-handed
mode.
•Greeting: You can choose how you would like your tracker to greet you from
this space.
You can also manage your Silent Alarms from the left sidebar of the Account
Settings area.

12
Updating Fitbit One
Free feature enhancements and product improvements are occasionally made
available with firmware updates provided through Fitbit Connect or the Fitbit app.
We recommend keeping your One up to date.
Updating your One is demanding on its battery. We recommend that you charge
your One before, during, or after an update.
Updating One on a computer
You can update your One using a Mac or PC using Fitbit Connect.
To update using this method:
1. Make sure your Wireless sync dongle is plugged into your computer.
2. Click the Fitbit Connect icon near the time on your computer.
3. Select Open Main Menu, and then select Check for device update.
4. Log in to your account using your Fitbit.com credentials.
5. Press the button on your One to wake it up. Fitbit Connect will now look for
your tracker.
6. If an update has been found for your One, Fitbit Connect will display a
progress bar indicating that the update is in progress. Keep your tracker close
to your computer while it updates.
7. When Fitbit Connect shows you a confirmation screen that says, “Update
complete”, your One will have the newest updates and you can proceed as
usual.
Updating One on an iOS device
Updating your tracker will fix bugs and add new features that have been added to
the Fitbit One.
1. Open the Fitbit app.
2. Tap your tracker name at the top of the app dashboard. You'll be taken to
your tracker's device settings page.
3. Tap Sync Now.
4. If a device update is available, you will see the option to update. If your tracker
is already up to date, “Update Available” will not be an option on your mobile
device.
5. Make sure your tracker remains near your iOS device while it updates. You can
make your tracker easier to find by pressing its button to wake it up. When the
update completes, the Fitbit app will say, "You're all set!"
Updating One on an Android device
Updating your tracker will fix bugs and add new features that have been added to
the Fitbit One.

13
1. From the Fitbit app, go to Menu button > Device Settings > One. If a device
update is available, you will see the option to update. If your tracker is already
up to date, “Update Fitbit One” will not be an option on your mobile device.
2. If Update Fitbit One is an option, bring your tracker near your mobile device
and tap “Update Fitbit One”, then “Next”.
3. Once your tracker has been located, your update will continue.
NOTE: You may need to wake up your One with a few presses of the button to make
it easier to locate.
4. When your Fitbit One is up to date, a “You’re all set!” screen will appear on
your mobile device and your tracker will restart.

14
Help
Troubleshooting and assistance for your Fitbit One tracker can be found at
http://help.fitbit.com.

15
Return Policy and Warranty
Warranty information and the Fitbit.com Store Return Policy can be found online at
http://www.fitbit.com/returns.

16
Regulatory and Safety Notices
Model Name: FB103
USA: Federal Communications Commission (FCC)
Statement
This device complies with FCC part 15 FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference and
2. This device must accept any interference, including interference that may
cause undesired operation of the device.
FCC Warning
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
This device meets the FCC and IC requirements for RF exposure in public or
uncontrolled environments.

17
Canada: Industry Canada (IC) Statement
IC Notice to Users English/French in accordance with RSS GEN Issue 3:
This device complies with Industry Canada license exempt RSS standard(s).
Operation is subject to the following two conditions:
1. this device may not cause interference, and
2. this device must accept any interference, including interference that may
cause undesired operation of the device.
Cet appareil est conforme avec Industrie Canada RSS standard exempts de licence
(s). Son utilisation est soumise à Les deux conditions suivantes:
1. cet appareil ne peut pas provoquer d’interférences et
2. cet appareil doit accepter Toute interférence, y compris les interférences qui
peuvent causer un mauvais fonctionnement du dispositive
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
FCC ID XRAFB103
IC ID 8542A-FB103
EU (European Union)
Declaration of Conformity with Regard to the EU Directive 1999/5/EC
Fitbit Inc. is authorized to apply the CE Mark on One, Model FB103, thereby declaring
conformity to the essential requirements and other relevant provisions of Directive
1999/5/EC.
Compliant with the standard R&TTE 99/CE/05
Conforme à la norme R&TTE 99/CE/05