LIMITED WARRANTY & LIMITATION OF LIABILITY
Each Fluke Networks product is warranted to be free from defects in material and workmanship under normal use
and service. The warranty period is one year and begins on the date of purchase. Parts, accessories, product
repairs and services are warranted for 90 days. This warranty extends only to the original buyer or end-user
customer of a Fluke Networks authorized reseller, and does not apply to disposable batteries, cable connector
tabs, cable insulation-displacement connectors, or to any product which, in Fluke Networks' opinion, has been
misused, altered, neglected, contaminated, or damaged by accident or abnormal conditions of operation or
handling. Fluke Networks warrants that software will operate substantially in accordance with its functional
specifications for 90 days and that it has been properly recorded on non-defective media. Fluke Networks does
not warrant that software will be error free or operate without interruption.
Fluke Networks authorized resellers shall extend this warranty on new and unused products to end-user
customers only but have no authority to extend a greater or different warranty on behalf of Fluke Networks.
Warranty support is available only if product is purchased through a Fluke Networks authorized sales outlet or
Buyer has paid the applicable international price. Fluke Networks reserves the right to invoice Buyer for
importation costs of repair/replacement parts when product purchased in one country is submitted for repair in
another country.
Fluke Networks' warranty obligation is limited, at Fluke Networks' option, to refund of the purchase price, free of
charge repair, or replacement of a defective product which is returned to a Fluke Networks authorized service
center within the warranty period.
To obtain warranty service, contact your nearest Fluke Networks authorized service center to obtain return
authorization information, then send the product to that service center, with a description of the difficulty, postage
and insurance prepaid (FOB Destination). Fluke Networks assumes no risk for damage in transit. Following
warranty repair, the product will be returned to Buyer, transportation prepaid (FOB Destination). If Fluke
Networks determines that failure was caused by neglect, misuse, contamination, alteration, accident or abnormal
condition of operation or handling, or normal wear and tear of mechanical components, Fluke Networks will
provide an estimate of repair costs and obtain authorization before commencing the work. Following repair, the
product will be returned to the Buyer transportation prepaid and the Buyer will be billed for the repair and return
transportation charges (FOB Shipping Point).
THIS WARRANTY IS BUYER'S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FLUKE NETWORKS SHALL NOT BE
LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES,
INCLUDING LOSS OF DATA, ARISING FROM ANY CAUSE OR THEORY.
Since some countries or states do not allow limitation of the term of an implied warranty, or exclusion or limitation
of incidental or consequential damages, the limitations and exclusions of this warranty may not apply to every
buyer. If any provision of this Warranty is held invalid or unenforceable by a court or other decision-maker of
competent jurisdiction, such holding will not affect the validity or enforceability of any other provision.
Fluke Networks, Inc.
P.O. Box 9090
Everett, WA 98206-9090
U.S.A.
6-01
Fluke Europe B.V.
P.O. Box 1186
5602 BD
Eindhoven
The Netherlands
