Follett 7100 User manual

Getting started with the
Follett 7100
Overview
The Follett 7100™ is a hand-held wireless device. It has a self-contained application, Follett Remote
that allows you to collect barcode scans offline for many circulation, inventory, and collection and
patron maintenance tasks.
If you have Destiny and a wireless network, the 7100's customized browser communicates directly
with Destiny, allowing you to perform real-time transactions. When you are out of range of your
wireless network or when your Destiny server is not available, you can use Follett Remote.
This document guides you through charging and setting up your 7100, and communicating with your
workstation or wireless network. It includes the following sections:
Resources to help you (p. 1)
Getting started (p. 1)
Managing the batteries (p. 2)
Features of the 7100 (p. 4)
Communicating with the 7100 (p. 16)
Resources to help you
Destiny Customers
“Quick Help for Wireless Destiny — Library”, “Quick Help for Wireless Destiny — Textbook”,
and “Quick Help for Wireless Destiny — Media” guide you through performing check-ins and
checkouts, taking inventory, and uploading barcode files from Follett Remote.
“Quick Help for Wireless Destiny — Transferring Textbooks” and “Quick Help for Wireless
Destiny — Transferring Assets” guides you through the process of transferring ownership of
textbooks and assets to other sites in the district.
All Customers
“Quick Help for Wireless Follett Remote” and “Quick Help for Follett Remote” guide you through
collecting copy and patron barcodes outside of your circulation system. Follett Remote records the
information in data files that you later upload to your circulation system.
Getting Started
If you have just received your Follett 7100, make certain your package Verify that your carton
contains the following items:
• 7100 mobile computer (the terminal)
• Main battery pack (3.7v, Li-ion)
• AC power supply
• Localized plug adapters
Note Be sure to keep the original packaging in case you need to return the 7100 terminal for service.

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Managing the batteries
Once you have verified that you have everything you need, you will first need to charge the batteries.
The 7100 has two types of battery power: The main battery pack on the back panel, and the backup
battery located inside the 7100.
Both batteries work together to prevent data loss when you use the 7100 over long periods.
Important You must charge both batteries to full capacity before using the 7100 for the first time.
Inserting and removing themain battery pack
Step 1: Install the Main Battery
The 7100 is shipped with the battery packaged separate from the unit.
1. To install the battery, release the hand strap, remove the battery door by turning the pins
upward, insert the battery with the labels facing upward, and replace the battery door.
2. Release the strap making it convenient to reach the cover.
3. Remove the battery compartment cover by turning the cover’s pins upward and lifting the
cover up.
4. Insert the battery into the battery well with the labels facing upward and the contacts facing
downward.
5. Replace the cover with a hinging motion and turn the pins downwards.
Note The battery door must be installed prior to booting the unit.
6. Replace the hand strap.
To remove a battery pack, pull the cover pins outward and pull the battery away from the charging
slot with a hinging motion.

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Charging the main battery pack
7100 terminals ship with both the main battery pack and internal backup battery significantly
discharged of power. Charge the main battery pack with the 7100 charging cable for a minimum of 4
or 6 hours depending on your battery before initial use.
Important Use only the peripherals, power cables, and power adapters from the manufacturer. Use
of peripherals, cables, or power adapters from other manufacturers will void the warranty and may
damage the 7100.
Charging the 7100
The unit will ship with both the main battery pack and internal backup battery significantly discharged
of power. Charge the main battery pack with the 7100 charging cable for a minimum of 4 or 6 hours
depending on your battery before initial use.
1. Attach the appropriate plug adapter to the plug of the power cable.
2. Insert the plug into the appropriate power source.
3. Plug the 7100 power cable into the DC Power Jack on the bottom end of the unit.
Note If you remove the battery pack or it completely discharges, there is a 30-minute window in which
to insert a charged battery pack before the backup battery completely discharges. If your backup
battery completely discharges, the contents of the RAM memory will be lost. If your backup battery is
less than fully charged, there is a proportionally smaller window of time available.

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Features of the 7100
Take a moment to become familiar with the layout of the keypad and the functions of the various
keys.

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Features of the 7100 (continued)
Touch screen display
The display is a LCD (Liquid Crystal Display) with a 4-wire analog resistive touch screen. The 2.8”
(1/4) VGA (Video Graphic Array) is transmissive active matrix color, backlit, and the resolution is 240
x 320

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Care and cleaning of the 7100
When needed, clean the scanning lens and the LCD display with a clean, non-abrasive, lint-free cloth.
You can clean the 7100 case with a damp cloth.
7100s ship with a screen protector already installed over the touch screen lens to help prevent
damage to the touch screen. Do NOT remove this screen protector before initial use. Follett
recommends using screen protectors, especially for situations that require high volume interfacing
with the touch screen.
Using the Follett 7100 Stylus
The 7100 comes with a stylus, located in the cloth stylus slot on the back of the hand strap. Use this
stylus (or your finger) to select or enter information on the touch screen display. The stylus functions
like a mouse; generally, a tap is the same as a click.
Tap Tap the touch screen once to open menu items
and select options.
Drag Hold the stylus on the screen and drag across
the screen to select text and images.
Tap & hold Tap and hold the stylus on an item and a pop-
up menu appears.
On the pop-up menu, tap the action of the task
you want to perform.
CAUTION Use of objects, such as paper clips, pencils, or ink pens on the touch screen can
damage the input panel and may cause damage not covered by the warranty.

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Alpha/Numeric Modes
The keyboard defaults to numeric mode. Use the ALPHA key to toggle between numeric and alpha
modes. Pressing the ALPHA key once locks the keyboard in numeric mode, alpha mode (lowercase),
or alpha mode (uppercase). The command bar on the screen displays an icon that indicates the
alpha/numeric status of the keyboard.

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Function keys
Function keys perform specific functions and usually display the name of the function they perform.
The Function key (FUNC) modifies the next key pressed to perform specific functions.
The keyboard is color-coded in blue to indicate these key combinations.
Note The color-coded indicators are located below each key.
CTRL Key Combinations
The Control key (CTRL) modifies the next key pressed to type specific characters.
The keyboard is color-coded in yellow to indicate these key combinations.
Note The color-coded indicators are located below each key.

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Program Buttons
Buttons can be programmed to execute different functions using the Program Button program in the
Control Panel. The following buttons on the 7100 are programmed for the listed function.
Press and hold the Function (FUNC) key and press the appropriate function key to execute the
indicated function.
Wireless radios(wireless communication)
Follett 7100s have a 2.4 GHz 802.11b/g WLAN (Wireless Local Area Network) radio that uses Direct
Sequence Spread Spectrum (DSSS) technology. The radio is interoperable with other 802.11b/g, Wi-
Fi compliant products including access points (APs), workstations via PC card adapters, and other
wireless portable devices.
By default, the 802.11b/g radio is enabled after each hard reset, which means that the radio begins
transmitting a signal as soon as the terminal finishes booting up. The next step is to configure the
connection parameters of the radio to connect to a wireless network.
Once you configure the 7100 for your network, you can communicate wirelessly:
If you are a Destiny customer, you can communicate directly with Destiny.
If you are a Circulation Plus/Catalog Plus or InfoCentre customer, you can connect to the
Internet.
Establishing the 7100 on a wireless network depends heavily on your network infrastructure.
Successful connection depends on your network infrastructure. You will need specific information
from your network administrator.

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Connecting to a Wireless 802.11 b/g Wireless Network
The 7100 contains an integral Network manager for the on-board 802.11b/g radio.
The Wireless Radio supports the following protocols:
WEP, 802.1x, LEAP, TKIP, MD5, EAP-TLS, EAP-TTLS, WPA-PSK, WPA v2.0, PEAP
For the above protocols that support EAP authentication, the 7100 supports the following methods:
LEAP FAST-GTC
PEAPv0-MSCHAPV2 FAST-TLS
PEAPv1-MSCHAPV2 TLS
PEAPv1-GTC TTLS-MD5
PEAPv1-TLS TTLS-MSCHAPV2
FAST-MSCHAPV2 TTLS-GTC
To communicate with your wireless network, you will need to turn the power on to the radio and
configure your WLAN settings on the 7100
You will need to obtain the information from your network administrator.
Enabling the WLAN Radio Driver
The radio driver must be enabled for the radio to transmit a signal at all. You cannot connect to a
network unless the radio is enabled.
To do this:
Tap the UP arrow in the lower, right corner of the screen.
Configuring a wireless connection
Important Any cold boot of the 7100 deletes the WLAN settings. You may want to store this
information in a secure place.
To open the network manager, tap in the taskbar.
To enable the radio, tap the up arrow and turn wireless LAN on.
Open the Config tab and click New.
(If you would rather scan for existing wireless network devices, tap Scan.)
On the Network dialog, type in your SSID (network name).
Select the Association Mode of your network configuration from the list.
Select To connect with
None No authentication or encryption.
WEP WEP encryption
IEEE 802.1X (WEP) WEP encryption and EAP authentication.
WPA-Personal (PSK)
WPA2-Personal (PSK) WPA encryption and PSK authentication.
WPA-Enterprise (EAP)
WPA2-Enterprise (EAP) WPA encryption and EAP authentication.
The fields and options required by the association mode, encryption, and EAP methods appear in
the Network Window after each is selected.
If required by the association mode, select the Encryption method.

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If required by the association mode, select the EAP Method.
If required or desired, enter keys or passwords.
(Hide the Input Panel, if open) Tap OK at the bottom. Back on the Config tab, your SSID now
appears in the list.
All server-assigned IP addresses use Dynamic Host Configuration Protocol (DHCP).
Activating a wireless connection
On the Config tab, select the network in the list and tap Activate. The 7100 attempts to connect to
the network according to the parameters you entered above.
Please note that the 7100 will not attempt to connect until you tap Activate. The Config tab stores all
the configurations you have created in the list but activates only one configuration at a time.
[x] appears next to the activated configuration.
To switch connections, simply select it on the Config tab and tap Activate.
The Status tab appears displaying the connection status.
The radio status icon in the taskbar changes to indicate the status:
Color Meaning Status tab status
Gray The radio is disabled, idle, not connecting NO RADIO
RADIO OFF
DISCONNECTED
INACTIVE
Yellow The connection is
• Associating (icon stops spinning)
• Authenticating (icon stops spinning)
• Negotiating DHCP address (icon spins clockwise)
• Out-of-Range
ASSOCIATING
AUTHENTICATING
Red Authentication failed and the connection failed as a result. ASSOCIATED
but not authenticated
Green The connection is authenticated with a valid DHCP address. COMPLETE
To configure the IP address
1. Open Internet Explorer and select View > Internet Options from the menu.
2. Set your Start Page to the IP address of your Destiny application.

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Connecting to a workstation through a cable
To allow your workstation and the 7100 to communicate through a cable, you will need the correct
cable and Microsoft ActiveSync® software.
You'll need the following hardware
7100 communication cable or a HomeBase
The USB cable allows the Follett 7100 to communicate with a workstation—or to a network
through a USB hub. The 7100 supports full-speed USB communication (USB 1.1). Maximum
data transfer rate is 12 Mbps.
As shipped, the 7100 defaults to USB communication.
7100 power cable from the manufacturer.
A workstation running one of the following operating systems: Windows® XP; Windows 2000;
Windows Me; Windows NT® (4.0 SP6 or higher); or Windows 98 Second Edition.
You'll need the following software
Windows Mobile Device Center 6.1 (or higher) installed and configured on the workstation for
Windows Vista or Windows 7.
If ActiveSync/Mobile Device Center is not installed on your host workstation, you can
download and install the most current version from www.microsoft.com.
ActiveSync 4.1 (or higher) installed on the Windows XP workstation and configured on the
7100.
(We ship Follett 7100s with ActiveSync already installed.)
Mobile Device Center 6.1 (or higher) installed on Windows Vista or Windows 7 and
ActiveSync configured on the 7100.
You must set up ActiveSync on your workstation before you connect your 7100 for the first time.

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Setting up the workstation
(Windows XP)
Once you have installed ActiveSync on the workstation, you will need to configure it:
1. Double-click the ActiveSync icon in the system tray.
2. In the Microsoft ActiveSync application, select File > Connection Settings.
3. Select the Allow USB connections check box:
4. Click OK to close Connections settings, and then select File > Close to close the
ActiveSync application.
(Windows Vista or Windows 7)
Once you have installed Mobile Device Center on Windows Vista or Windows 7, you will
need to configure it:
5. Double-click the ActiveSync icon in the system tray.
6. In the Microsoft Mobile Device Center application, select “Set up your device”
7. In the Set Up Windows Mobile Partnership window select the second option “No, I want a
synchronize with two computers” and press next
8. Leave everything unchecked on the “What kinds of items do you want to sync?” screen
and press next
9. Leave everything unchecked on the “What kinds of items do you want to sync?” screen
and press next

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10. Name your device and leave the first option checked (Merge the existing items on the
device with the items on the desktop) and select Set Up
11. Setup will finish and the partnership will be established
Setting up the 7100
As shipped, the 7100 defaults to USB communication with your workstation.
To verify or change the default setting
1. Tap (Start) > Settings > Control Panel > PC Connection.
2. Tap Change Connection to change the current settings.

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Connection Options Select an option to …
115200@Desktop Establish an RS-232 connection.
Infrared Port Establish an ActiveSync connection via the IrDA Port.
USB Establish a USB connection
3. Double-tap OK to close PC Connection, and tap OK again to close PC Connection Properties.
Connecting the USB cable
Connect the USB cable to the I/O connector on the 7100 and to a USB port on the workstation.
This is a communication-only cable unless you plug the power cable into the power port.
Connecting the power cable
The Power Port on the back end of the USB connector fits the power cable that comes with each
Follett 7100. To charge the device while communicating, connect the power cable to the Power Port.

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Communicating with the 7100
After setting up both the workstation and the 7100, an ActiveSync connection should be automatic.
When you connect the 7100 to a communication peripheral, such as the communication cable, the
7100 automatically opens ActiveSync to establish a connection.
Uploading Follett Remote files from the 7100 to your workstation
(ActiveSync on Windows XP)
When you have connected the 7100 to the workstation, ActiveSync should open automatically. If not,
open ActiveSync on the workstation by double-clicking the ActiveSync icon in the system tray.
1. Click Explore on its toolbar. The Mobile Device folder opens in Windows Explorer.
2. Locate and transfer your Follett Remote files by dragging and dropping—or copying and
pasting—them to a location on your workstation, just as you would when moving any files
between folders.
You will find your Follett Remote files in \IPSM\Follett Remote.
Uploading the files from the workstation to your application
Once you have moved your Follett Remote files to your workstation, you can upload them to your
application. In Destiny, once you regain your wireless connection, you can upload the files through
the browser.

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Circulation Plus/Catalog Plus v6.4
You can upload Follett Remote data files anywhere that accepts files from a PHD:
Cataloging
Edit | Update Copies via PHD
Edit | Remove Categories via PHD
Edit | Delete Copies via PHD
Circulation Desk
Circulation | Remote Circulation
Inventory
Inventory | Remote Inventory
Patron Maintenance
Edit | Update Patrons via PHD
Edit | Delete Patrons via PHD
Reports
Bibliography Report | Select by: Titles via PHD
Title List | Select by: Titles via PHD
Patron Barcode List | Select by: Patrons via PHD
Patron Cards | Select by: Patrons via PHD
Patron Name List | Select by: Patrons via PHD
To upload a file
Select "Data File" from the Select the PHD model list.
Click Browse to locate and select your Follett Remote file.
To use a transaction date other that the one shown, enter the desired Date.
To begin uploading the file, click Proceed.
InfoCentre v3.0
To process Follett Remote circulation transactions
On the Admin tab, click Circulation.
Click Follett Remote.
On the Follett Remote window that appears, click Load File.
Browse to and select your Follett Remote file.
To use a transaction date other than the one shown, click Transaction Date and select one.
To use a due date other than the one shown, click Due Date and select one.
To begin uploading the file, click Process.
(Mobile Device Center on Windows Vista or Windows 7)
When you have connected the 7100 to the workstation, Mobile Device Center should open
automatically. If not, open ActiveSync on the workstation by double-clicking the ActiveSync icon
in the system tray.

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1. Under the Management select Browse the contents of your device
2. An Windows explorer will pop up with the Contents of the device showing
3. Navigate to \IPSM\Follett Remote\ and all your Follett remote files will be located here.
Destiny
You can upload Follett Remote data files from several pages in Destiny.
If you have transferred the Follett Remote files to your workstation:
1. Open the appropriate page and select your options on that page.
2. To locate and select your barcode file, click Browse.
3. To start the processing, click the button at the bottom of the page.
Depending on the page, it could be, for example, Upload, Update, or Run Report.
4. Check the job summary in Job Manager in the Back Office to review any exceptions.
If you are uploading them wirelessly:
1. After logging in, tap Upload File.
2. On the Upload File page, select the type of file you are uploading.
3. For offline circulation, verify or change the Transaction Date.
For inventory, select the one you are working on.
In Textbook Manager, select your Location.
For textbook or asset transfers, select the destination site.
4. Tap Browse to locate and select your Follett Remote file in the \IPSM\Follett Remote folder.
5. Tap Upload.
Once you see the message, "Your uploaded file has been sent to the Job Manager", you can
continue with other tasks.
Finishing up
6. Once you have uploaded your files to your application and no longer need them, make sure to
delete them from both your workstation and your 7100.
7. When your application has finished processing the file, make sure to review the exception report
or job summary.

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