Foxtel nbn User manual

Quick Install Guide
Fixed Wireless
Before you start, make sure your
nbn™equipment has been installed.

2 3
Get ready for great
entertainment
Exciting times. You’re minutes away from a world
of unparalleled entertainment. This guide will take
you through the steps to get your WiFi Modem
up and running in no time.
Contents
What’s in the box? 3
Connection overview 4
How to connect 6
What do the lights mean? 10
Stay connected with Foxtel Home Phone 11
Troubleshooting 12
Need assistance? 14
Top tip
Before you start, make sure nbn™
has installed your equipment.
What’s in the box?
3
What’s in the box?
Check your nbn™ equipment
Before you continue please ensure your
nbn™ equipment has been installed.
nbn™ Connection Box
Yellow Tipped
Ethernet Cable
WiFi Keep Me Card
Power Pack Cable
Top tip
Before you continue, please ensure that your nbn™
equipment has been installed. If you are installing your
own nbn™ equipment then make sure you’ve completed
the steps outlined in the nbn™ setup that came with your
nbn™ Connection Box.
3
4
6
10
11
12
14
WiFi Modem
Ethernet Cable
13/06/2017 10:20 AM
Grey Telephone
Handset Cable
(if home phone is included
in your bundle)
nbn™Connection Box
3
What’s in the box?
Check your nbn™ equipment
Before you continue please ensure your
nbn™ equipment has been installed.
nbn™ Connection Box
Yellow Tipped
Ethernet Cable
WiFi Keep Me Card
Power Pack Cable
Top tip
Before you continue, please ensure that your nbn™
equipment has been installed. If you are installing your
own nbn™ equipment then make sure you’ve completed
the steps outlined in the nbn™ setup that came with your
nbn™ Connection Box.
3
4
6
10
11
12
14
WiFi Modem
Ethernet Cable
13/06/2017 10:20 AM
Check your nbn™ equipment
Before you continue please ensure your
nbn™ equipment has been installed.
Use this info to connect your WiFi.
Keep it secret. Keep it safe.
2.4GHz WiFi Name (SSID) best for range
5.0GHz WiFi Name (SSID) best for streaming
WiFi password
Ethernet Cable Power Pack Cable
WiFi Keep Me Card

4 5
Gigabit
WAN
Power
DC
10/100
USB
DSL
Phone 1
Phone 2
Cable Input
Digital Audio Out
Optical HDMI Ethernet
12V DC
5A max
USB
5V DC 500mA
Coaxial
Use this info to connect your WiFi.
Keep it secret. Keep it safe.
2.4GHz WiFi Name (SSID) best for range
5.0GHz WiFi Name (SSID) best for streaming
WiFi password
5
13/06/2017 10:20 AM
Input 1 Input 2
Digita l Audio Out
Optical H DMI
12V DC
5A max
USB
5V DC 500mA
13V/18VDC
350A max
Combined
TV aeri al
Gigabit
WAN
Power
DC
10/100
USB
DSL
Phone 1
Phone 2
Cable Input
Digital Audio Out
Optical HDMI Ethernet
12V DC
5A max
USB
5V DC 500mA
Coaxial
Use this info to connect your WiFi.
Keep it secret. Keep it safe.
2.4GHz WiFi Name (SSID) best for range
5.0GHz WiFi Name (SSID) best for streaming
WiFi password
5
13/06/2017 10:20 AM
Input 1 Input 2
Digita l Audio Out
Optical H DMI
12V DC
5A max
USB
5V DC 500mA
13V/18VDC
350A max
Combined
TV aeri al
1 2 3 4
Gigabit
WAN
Power
DC
10/100
USB
DSL
Phone 1
Phone 2
5.0GHz WiFi Network Name
2.4GHz WiFi Network Name
WiFi Password
Gigabit
WAN
Power
DC
10/100
USB
DSL
Phone1
Phone2
4
Howeverything plugs together
1Connectyour WiFi Modemto the
nbn™Connection Box A
2Plug in thePowerPackCable
and pressthepowerbutton B
3ConnectviaEthernetor WiFi C
4ConnecttoWiFi D
5Connectyourhomephone E
Connectionoverview
FOX0959_HFC_Guide_Brand_Update_AW3a.indd 4-5
Connection overview
How everything plugs together
1
Connect your WiFi Modem
to the nbn™Connection Box A
2
Plug in the Power Pack Cable
and press the power button B
3Connect to WiFi C
4Connect your home phone D
2
3
B
D
C
Telephone
Handset
WiFi connection
nbn™Connection Box
Gigabit
WAN
Power
DC
10/100
USB
DSL
Phone1
Phone2
6
1Connectyour WiFi Modem
to the nbn™ Connection Box
Connectthe Red TippedEthernet Cable from
the UNI-D1 port onthe nbn™ ConnectionBox
tothe WAN port onthemodem.
2Connectthe power
Connectoneendofthe PowerPack Cable to
anearbypowerpointandtheotherendto the
DCport located onthebackofthe modem.
Switchthepowerpointonandthenpress the
PowerButton onthe modem.
3Connectvia Ethernet
The modemhasfourEthernetports to connect
toyourfavouritedevices,like your set-top box,
laptoporgame console.Justconnect the
YellowTippedEthernetCable from an
Ethernet Port onthemodem tothe Ethernet
Port on your device.Usethe GigabitPort for
optimum streaming.
Howtoconnect
FOX0959_HFC_Guide_Brand_Update_AW3a.indd 6-7
1
A
Use this info to connect your WiFi.
Keep it secret. Keep it safe.
2.4GHz WiFi Name (SSID) best for range
5.0GHz WiFi Name (SSID) best for streaming
WiFi password
Gigabit
WAN
Power
DC
10/100
USB
DSL
Phone 1
Phone 2
Cable Input
Digital Audio Out
Optical HDMI Ethernet
12V DC
5A max
USB
5V DC 500mA
Coaxial
Use this info to connect your WiFi.
Keep it secret. Keep it safe.
2.4GHz WiFi Name (SSID) best for range
5.0GHz WiFi Name (SSID) best for streaming
WiFi password
5
13/06/2017 10:20 AM
Input 1 Input 2
Digita l Audio Out
Optical H DMI
12V DC
5A max
USB
5V DC 500mA
13V/18VDC
350A max
Combined
TV aeri al
Ethernet Cable
Power Pack Cable
Power Point WiFi Modem
Grey Telephone
Handset Cable
4
WiFi Keep Me Card

6 7
1 2 3 4 Gigabit
WAN
Power
DC
10/100
USB
DSL
Phone 1
Phone 2
5.0GHz WiFi Network Name
2.4GHz WiFi Network Name
WiFi Password
How to connect
1
Connect your WiFi Modem
to the nbn™Connection Box
Connect the Ethernet Cable from the UNI-D1
port on the nbn™Connection Box to the WAN
port on the modem.
2
Connect the power
Connect one end of the Power Pack Cable to
a nearby power point and the other end to the
DC port located on the back of the modem.
Switch the power point on and then press the
Power Button on the modem.
1
2B
Ethernet Cable
nbn™Connection Box
A
Gigabit
WAN
Power
DC
10/100
USB
DSL
Phone1
Phone2
6
1Connectyour WiFi Modem
to the nbn™ Connection Box
Connectthe Red TippedEthernet Cable from
the UNI-D1 port onthe nbn™ ConnectionBox
tothe WAN port onthemodem.
2Connectthe power
Connectoneendofthe PowerPack Cable to
anearbypowerpointandtheotherendto the
DCport located onthebackofthe modem.
Switchthepowerpointonandthenpress the
PowerButton onthe modem.
3Connectvia Ethernet
The modemhasfourEthernetports to connect
toyourfavouritedevices,like your set-top box,
laptoporgame console.Justconnect the
YellowTippedEthernetCable from an
Ethernet Port onthemodem tothe Ethernet
Port on your device.Usethe GigabitPort for
optimum streaming.
Howtoconnect
FOX0959_HFC_Guide_Brand_Update_AW3a.indd 6-7
Gigabit
WAN
Power
DC
10/100
USB
DSL
Phone1
Phone2
6
1Connectyour WiFi Modem
to the nbn™ Connection Box
Connectthe Red TippedEthernet Cable from
the UNI-D1 port onthe nbn™ ConnectionBox
tothe WAN port onthemodem.
2Connectthe power
Connectoneendofthe PowerPack Cable to
anearbypowerpointandtheotherendto the
DCport located onthebackofthe modem.
Switchthepowerpointonandthenpress the
PowerButton onthe modem.
3Connectvia Ethernet
The modemhasfourEthernetports to connect
toyourfavouritedevices,like your set-top box,
laptoporgame console.Justconnect the
YellowTippedEthernetCable from an
Ethernet Port onthemodem tothe Ethernet
Port on your device.Usethe GigabitPort for
optimum streaming.
Howtoconnect
FOX0959_HFC_Guide_Brand_Update_AW3a.indd 6-7
Power Pack Cable
Gigabit
WAN
Power
DC
10/100
USB
DSL
Phone 1
Phone 2
Cable Input
Digital Audio Out
Optical HDMI Ethernet
12V DC
5A max
USB
5V DC 500mA
Coaxial
Use this info to connect your WiFi.
Keep it secret. Keep it safe.
2.4GHz WiFi Name (SSID) best for range
5.0GHz WiFi Name (SSID) best for streaming
WiFi password
5
13/06/2017 10:20 AM
Input 1 Input 2
Digita l Audio Out
Optical H DMI
12V DC
5A max
USB
5V DC 500mA
13V/18VDC
350A max
Combined
TV aeri al
2.4GH z WiFi N ame (SSID) best for ra nge
5.0GHz WiFi Name ( SS ID) be st for s treaming
WiFi pa sswor d
Use t his info to co nnect your WiFi.
Keep it se cret. Kee p it safe.
D
Gigabit
WAN
Reset
Power
DC
10/100
USB
DSL
8
4Connectvia WiFi
Goto WiFiSettings onyourdevice and select
themodemnetwork (foundonyour WiFi Keep
MeCardDorthebackofyourmodem).
Ifyoustreama lot of videothroughthat device,
wesuggest youselecttheFoxtelHubMedia
network, ifavailable. Then enter your WiFi
password shown on your WiFi Keep Me Card .
Ifyourdevicesupports WPSconnection,
you can simplypressthe Connect(WPS)
button onyourmodemuntil itashes blue
and thenactivateWPS mode on yourchosen
device(asshown inyourdevice’smanual).
The modem and your device should
automatically discover and connect to
each other.
WiFiKeepMe Card
WiFi-enabled device WiFiModem
Top tip
WiFiProtectedSetup (WPS) allowsthe modem
andyourdevices topairtoeachotherwithout
theneedtoinput passwords.
Howtoconnect
Connect (WPS)
Internet
WiFi
iQConnected
Voice
FOX0959_HFC_Guide_Brand_Update_AW3a.indd 8-9
3
Connect via WiFi
Go to WiFi Settings on your device and select
the modem network (found on your WiFi Keep
Me Card Cor the back of your modem).
If you stream a lot of video through that device,
we suggest you select the FoxtelHubMedia
network, if available. Then enter your WiFi
password shown on your WiFi Keep Me Card.
If your device supports WPS connection,
you can simply press the Connect (WPS)
button on your modem until it flashes
blue and then activate WPS mode on
your chosen device (as shown in your
device’s manual).
The modem and your device should
automatically discover and connect
to each other.
C
WiFi-enabled device
WiFi Keep Me Card
WiFi Modem
2.4GHz WiFi Name (SSID) best for range
5.0GHz WiFi Name (SSID) best for streaming
WiFi password
Use this info to connect your WiFi.
Keep it secret. Keep it safe.
D
Gigabit
WAN
Reset
Power
DC
10/100
USB
DSL
8
4 Connect via WiFi
Go to WiFi Settings on your device and select
the modem network (found on your WiFi Keep
Me Card D or the back of your modem).
If you stream a lot of video through that device,
we suggest you select the FoxtelHubMedia
network, if available. Then enter your WiFi
password shown on your WiFi Keep Me Card.
If your device supports WPS connection,
you can simply press the Connect (WPS)
button on your modem until it flashes blue
and then activate WPS mode on your chosen
device (as shown in your device’s manual).
The modem and your device should
automatically discover and connect to
each other.
WiFi Keep Me Card
WiFi-enabled device WiFi Modem
Top tip
WiFi Protected Setup (WPS) allows the modem
and your devices to pair to each other without
the need to input passwords.
How to connect
Connect (WPS)
Internet
WiFi
iQ Connected
Voice
FOX0959_HFC_Guide_Brand_Update_AW3a.indd 8-9
Use this info to connect your WiFi.
Keep it secret. Keep it safe.
2.4GHz WiFi Name (SSID) best for range
5.0GHz WiFi Name (SSID) best for streaming
WiFi password
Top tip
WiFi Protected Setup (WPS) allows the modem
and your devices to pair to each other without
the need to input passwords.
3

8 9
WiFi Modem
This page intentionally left blank
Gigabit
WAN
Power
DC
10/100
USB
DSL
Phone 1
Phone 2
5.0GHz WiFi Network Name
2.4GHz WiFi Network Name
WiFi Password
Gigabit
WAN
Power
DC
10/100
USB
DSL
Phone 1
Phone 2
9
5Connectyour Home Phone
Usethe GreyTelephone Handset Cable to
connect yourexistingtelephonehandset to
the Phone 1port ontheFoxtel Hub.
Top tip
Your FoxtelHomePhoneserviceisdelivered
using VoIP technologyviathePhone 1 porton
yourmodem.VoIP enables you to makecalls
over yourFoxtelBroadbandservice.
13/06/2017 10:20 AM
Gigabit
WAN
Power
DC
10/100
USB
DSL
Phone 1
Phone 2
9
5Connectyour Home Phone
Usethe GreyTelephone Handset Cable to
connect yourexistingtelephonehandset to
the Phone 1port ontheFoxtel Hub.
Top tip
Your FoxtelHomePhoneserviceisdelivered
using VoIP technologyviathePhone 1 porton
yourmodem.VoIP enables you to makecalls
over yourFoxtelBroadbandservice.
13/06/2017 10:20 AM
Grey Telephone
Handset Cable
Existing
Telephone
Handset
D
Top tip
Your Foxtel Home Phone service is delivered
using VoIP technology via the Phone 1 port on
your modem. VoIP enables you to make calls
over your Foxtel Broadband service.
How to connect
4
Connect your Home Phone
If you have a home phone service with
your Foxtel Broadband bundle, use the
Grey Telephone Handset Cable to connect
your existing telephone handset to the
Phone 1 port on the Foxtel Hub.