Frankford Umbrellas Nova User manual

OWNERS MANUAL

EXCLUSIVE U.S. DISTRIBUTOR

Congratulations on purchasing your NOVA Giant Center Post Umbrella.
The NOVA Giant Center Post Umbrella is manufactured using the best materials
and fabrics and is designed to give you many years of enjoyment. The following
information is to inform you of how to operate your NOVA umbrella to ensure
trouble free use and ease of operation. Please follow these instructions as they
are designed to assist operation and prolong the life of the various parts.
You will get maximum benefit from your NOVA Giant Center Post Umbrella
when you use it in accordance with our instructions and in the weather
conditions for which it was designed.
General Information
• Do not leave umbrella open when unattended, particularly in windy conditions.
• Umbrella should be closed and securely strapped in strong winds and adverse
weather conditions.
• Always secure your umbrella to an appropriate base.
• Any modifications to your umbrella, except those made by an authorized
Frankford Umbrellas agent, may invalidate the warranty.
• Make sure umbrella is dry and clean prior to storing away for extended periods
of time to prevent mold from developing.
• Be careful when closing the umbrella to ensure that the canopy does not get
caught or “pinched” by the umbrella arms. This is particularly important before
storing the umbrella away for extended periods of time or if the umbrella is to
be laid horizontally for storage. Damage to the fabric caused by “pinching” is
not covered by warranty.
• Inspect the installation Mount / base on a regular basis and tighten as
necessary.
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• In coastal or metropolitan environments frequent washing (with a hose)
of the complete unit is very beneficial.
• Periodic spraying of silicon spray in the winder hole will assist operation
and prolong the life of the winder.
• Fold acrylic canvas as mentioned in “CLOSING THE NOVA” (PAGE 6).
This will prolong the new look of the canvas and prevent marking caused
by “pinching” in the alloy frame.
• If you have a cover bag it is advisable to use whenever the umbrella is not
to be used for an extended period of time.
• All parts are virtually maintenance free e.g. aluminum, stainless steel
etc. However, it is recommended that if the umbrella is not to be used
for a period of time (winter months) then it is a good idea to place the
umbrella in storage. You may even remove the spigot when the umbrella
is not in use, as it can be a tripping hazard.
• The acrylic canvas may be cleaned or mold removed by using a mild
mixture of an approved mold remover and warm soapy water using a soft
bristle brush. Test first on the securing strap to ensure no damage will be
caused to the umbrella canopy fabric.
• Do not use bleach based detergents to clean the umbrella canopy.
Simple Maintenance Procedures

RECacril Marine Grade Acrylic Fabric Infinity Process is a highly
technological finish, providing RECacril with a long lasting protection
against mold and mildew, excellent water and oil repellency and protection
from both sun and water. However, the accumulation of dust, pollution
particles, foreign organic materials and general dirt can damage this
protection, shortening the life of the RECacril, so they should be removed.
The most effective method for maintaining RECacril is to clean the canvas
once a month with water using a low pressure hose. It is very important that
after cleaning with water, the canvas be allowed to completely dry before
rolling or storing your umbrella. If for any reason you have to roll and/or
store a wet umbrella, it must be unrolled and opened as soon as possible
to let it dry. In times of continuous rain it is advisable to keep the umbrella
rolled and stored.
If periodic washing with water is done, in most environments, you should
only need to do a more thorough cleaning every 2-3 years.
FABRIC CARE
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RECacril® is highly resistant to the growth of fungus, mold, and mildew,
however these can grow on embedded dirt. To clean these stains, follow
these more intensive cleaning procedures.
• Brush off dust and dirt with a soft brush. NEVER brush with stiff
brushes as this can damage the fabric finish.
• Prepare a solution with 10% household bleach, 20% solvent-free neutral
detergent (Free & Clear detergents) and 70% water.
• Apply the solution to the fabric, allowing to remain between 15 and 20
minutes maximum.
• Rinse with clean water several times. Any singular bleach residues
remaining on the canvas, combined with the sun, could damage the
fabric and stitching.
• Let air dry and do not close the umbrella until the canvas is completely
dry.
• Repeat the process if necessary.
• Brush off dust and dirt with a soft brush. NEVER brush with stiff
brushes since this can damage the fabric finish.
• Spray the umbrella with clean water. If a hose is used, avoid high
pressure.
• Prepare a solution of solvent-free soap in warm water (no more than
100°F) and apply it to the fabric and stitching.
• Scrub with a soft brush, allowing the solution to penetrate the fabric.
• Rinse with water to remove all traces of soap.
• Let air dry and do not close the umbrella until the canvas is completely
dry.
Casual Care & Cleaning
Intensive Care & Cleaning
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FIGURE A
OPENING THE NOVA
• Remove the strap from the canopy.
(Figure A)
• Before cranking your umbrella open,
gently spread the canopy arms open with
your hand. (Figure A)
• Insert the winder handle into the winder
hole on the mast and rotate in a clockwise
direction.
• The Winder Handle may be removed if
desired as a safety and security feature.
• Continue winding until the canopy is fully
open. Do not over wind.
NOTE: The Winder Handle will become a
little harder to wind as the umbrellas nears
fully open. This is normal particularly when
the acrylic fabric is new.
Ensure all packaging and wrapping material has been removed. There may be
some wrapping material on the canopy arms underneath the fabric canopy
partially open the umbrella and get in underneath the fabric canopy to remove
all of this wrapping before fully opening the umbrella. The umbrella arms are
fitted with PLASTIC SPACERS. The spacers help to keep the arms spread apart
when the umbrella is closed, making it easier to open next time it is used. When
the umbrella is packaged for shipping the spacers are not engaged. Before using
the umbrella for the first time you must engage the spacers by sliding them into
position up the umbrella arms. Slide the spacers up using a long rod, broomstick
handle or similar. Click/push them into position once they have reached the hole
location on the arm.
First Time Opening
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CLOSING THE NOVA
• Insert the winder handle and rotate in a
counter-clockwise direction.
• Before the ribs fully close against the
mast, pull the canopy out from within
the arms to safeguard any “pinching” of
the fabric within the umbrella frame. This
is easily done by pulling the fabric to the
outside of the frame using your hand to
pull the excess in each of the 8 sections
of frame. Then fold it left over right etc.
• Put the canopy strap securely around both
the mast and canopy frame.
• If you have purchased the cover bag, hold
the opening of the bag away from you
and walk towards the umbrella. Let it “fall”
slowly over the top hub and zipper the
cover. (Figure A)
NOTE: Please be careful and make sure
that the canopy fabric is not pinched by
the zipper of the cover bar.
(Figure B)
This is an additional precaution if you
have purchased the cover bag.
FIGURE A
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FIGURE B

Your NOVA Giant Center Post Umbrella is delivered fully assembled. There are
three different ways to install your NOVA Giant Center Post Umbrella:
1. Installing on a wooden deck using a Deck Plate.
2. Installing on an existing concrete slab or pavers using a Deck Plate.
3. Installing into the ground (i.e. into a lawn, garden or paved patio) using the
In-Ground Mount.
Prior to installing your installation mounts please read the important
information below.
Make sure you have sufficient space when installing your NOVA Giant Center
Post Umbrella. 18’ of space is needed to slide the NOVA onto the hinged
spigot. After you slide your NOVA onto the spigot, it is advised 2 or more
persons tilt the NOVA to its upright position.
There is a locking pin hole at the base of the mast that runs through the spigot.
This is to ensure the NOVA mast does not lift off the spigot.
To point your umbrella in the perfect direction or to have a symmetrical
installation (especially when installing square umbrellas) it is very important to
make sure you install the Base Plate or In-Ground Mount square to the
direction that you predominantly want the umbrella to point.
installation procedure
There are three different ways to install your NOVA Giant Center Post
Umbrella. Select the installation method from the following pages for the
relevant instructions.
PREFERRED STARTING POSITIONS
NOVA TO POINT
DECK PLATE IN-GROUND MOUNT
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The In-Ground Mount is a galvanized steel Mount that must be concreted into
position. Because terrain differs from thick dirt to fine soil, a different sized hole
must be prepared and a different volume of concrete is used. As a guide, a
19” x 19“ x 27” deep is a minimum requirement for heavy dirt terrain. A post hole
borer can be used to deepen the center of the footing. When pouring the concrete
it is advisable to drop a few lengths of reinforcing steel bar into the hole to prevent
the concrete from cracking. Remember that the depth of the hole is better than
the width and it is much easier to make the hole oversized than to try to
restabilize the In-Ground Mount should it shift over time. If applicable, patio tiles
or pavers have to be removed to facilitate this In-Ground Mount and then cut to
suit when replaced. If installing through a thin layer of concrete or asphalt a core
drill should be used to drill a 6” diameter hole in the concrete/asphalt. The
remainder of the hole below can then be dug out by hand or post hole digger.
Your umbrella comes with a hinged spigot. Once you have installed the spigot
according to the instructions below, slide the umbrella on to the top of the spigot
and raise the umbrella. This is recommended as a 2-3 man operation.
IN-GROUND INSTALLATION OPTIONS
Installing the In-Ground Mount in lawn, soil or patio:
NOTE: When ready to install the NOVA on to the spigot, be sure to remember this is
a 2-3 man operation. After the umbrella is on the spigot and upright, do not forget
to install the closing screw on the spigot. This will keep the umbrella upright.
IMPORTANT: There is a retaining bolt that travels through the mast of the NOVA
and through the spigot. This is the final step in assuring your umbrella is in place.
TIP: Be sure to place the crank handle in a safe place for future use.
TIP: The In-Ground Mount comes with four “grub-screws” pre-installed in the
threaded holes. This is to prevent concrete slurry working its way up into the
threaded holes. As an added precaution it is a good idea to place tape on the
underside of the holes. Once the In-Ground Mount has been installed, remove the
grub-screws with an Allen key.
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IN-GROUND MOUNT FITTING
spigot
IN-GROUND MOUNT
27.5”
25.5”
GARDEN PLOT/SOIL
IN-GROUND MOUNT FITTINGS
SPIGOT
IN-GROUND MOUNT
CONCRETE / LOOSE PAVERS
27.5”
15.7”
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Your umbrella comes with a hinged spigot. Once you have installed the spigot
according to the instructions below, slide the umbrella on to the top of the spigot
and raise the umbrella. This is recommended as a 2-3 man operation.
DECK/CONCRETE INSTALLATION OPTIONS
NOTE: When ready to install the NOVA on to the spigot, be sure to remember this is
a 2-3 man operation. After the umbrella is on the spigot and upright, do not forget
to install the closing screw on the spigot. This will keep the umbrella locked in an
upright position.
IMPORTANT: Align one of the countersunk holes in the Deck Plate with your desired
12 o’clock position on the umbrella.
TIP: The Deck Plate comes with four “grub-screws” pre-installed in the threaded
holes. Remove the grub-screws with an Allen key.
Your deck plate must be bolted to the frame of the deck and not only to the deck
planking. You need to fasten 1 or 2 braces between the deck joists or bearers
that form the structural frame of the deck. It is suggested that 2 pieces of wood
of 8”W x 2”-4” thick be secured under the deck planking and between the deck
bearers and fasten these braces to the joists/bearers with suitable fastenings.
These may be large galvanized nails, brackets or similar. The Deck Plate should
now be set in the required position and bolted through the deck planking and the
fixed braces by using 1/2”x6” stainless steel bolts and nuts with a large washer
on the underside.
(1) Installing the Deck Plate to a wooden deck:
(2) Installing the Deck Plate to a concrete slab:
When installing your umbrella on a concrete surface, fix the Deck Plate to the
concrete using 4 concrete screws, ‘Dyna-Bolts’ or similar fastenings. The
diameter of the countersunk holes in the Spigot is .5”, use M10/M12 bolts included
with your umbrella. The length of the fastenings will depend on the depth of the
concrete and whether there are any tiles or pavers above the concrete. As a
minimum, 3” of fastening in concrete is required.
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2” THICK CROSS BEAMS
DECK BEARERS
DECK PLATE
1/4” DECK PANELS
COUNTER SUNK BOLTS
M10 CONCRETE SCREW OR DYNA BOLT
MINIMUM LENGTH 3”
12.4” DIAMETER DECK PLATE
CONCRETE
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Your umbrella comes with a hinged spigot. Once you have installed the spigot
according to the instructions below, slide the umbrella on to the top of the spigot
and raise the umbrella. This is recommended as a 2-3 man operation.
WEIGHTED BASE INSTALLATION
INSTALLing your NOVA to the ngu-550
NOTE: Before securing the spigot to the base, please be aware of how the NOVA
will be positioned. This is crucial in the placement of your NOVA umbrella.
(i.e.: If you have multiple square NOVA, be aware to match the straight angles up
to neighboring umbrella for optimal spacing).
Installing the spigot to 550 Galvanized Base
Galvanized Steel Base ships ready to use. The Spigot must be bolted to the
universal deck plate already installed on the aluminum lid with the hardware
supplied. Match threaded holes on the Spigot with the corresponding holes on the
universal deck plate.
NOTE: When ready to install the NOVA on to the spigot, be sure to remember this is
a 2-3 man operation. After the umbrella is on the spigot and upright, do not forget
to install the closing screw on the spigot. This will keep the umbrella locked in an
upright position.
IMPORTANT: There is a retaining bolt that travels through the mast of the NOVA
and through the spigot. This is the final step in assuring your umbrella is in place.
TIP: Be sure to place the crank handle in a safe place for future use.
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44” 44”
550lbs. GAVANIZED BASE
Base stores (8) 50lb. pavers (400lbs.)
in galvanized box frame.
SPIGOT
Bolts through to the aluminum lid to
galvanized steel box frame
62.5”
5”
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7 YEAR WARRANTY
Frankford uses Marine Grade 9 ounce solution-dyed
acrylic fabric from several mills, including Sunbrella,
Outdura, and Recasens. All Marine Grade acrylic
fabrics we use carry a minimum warranty of 7 years
against fading. All Furniture Grade fabrics we use
carry a minimum warranty of 5 years against fading.
This warranty does not cover damage to the fabric
related to extreme weather, abuse, or misuse by our
customers. This warranty does not cover improper
cleaning techniques or chemicals used in cleaning the
umbrellas, and does not cover damage caused by the
storage method or location used by our clients.
Replacement fabric canopy is covered for the time
remaining in the original warranty and does not
activate a new 7 or 5 year warranty.
UMBRELLA FRAME AND FABRIC
3 YEAR WARRANTY
OUR 3 YEAR WARRANTY COVERS THE FRAME
STRUCTURE FOR THE FOLLOWING:
ECLIPSE SERIES, NOVA SERIES, MONACO SERIES,
GREENWICH SERIES, MONTEREY COLLECTION,
and CATALINA COLLECTION. This warranty includes
manufacturer defects to the notch, runner, center pole
and skeleton structure. It does not cover damage
to the umbrellas related to extreme weather, abuse,
or misuse by our customers. If warrantable damage
occurs, Frankford will replace or repair any item in this
category at its own discretion.
1 YEAR WARRANTY
OUR 1 YEAR WARRANTY COVERS ALL POWDER COAT
FINISHES (CHIPPING, PEELING, FLAKING, BUBBLING,
FADING) OF ALUMINUM POLES (1) YEAR FROM THE
DATE OF PURCHASE OF THE FOLLOWING:
Aurora Series, Eclipse Series, NOVA Series, Monaco
Series, Greenwich Series, Monterey Collection, and
Catalina Collection. The frame structure of the Laurel
Collection is covered by a 1 year warranty. This
warranty does not cover damage to the umbrellas
related to extreme weather (including rust), abuse,
or misuse by our customers. If warrantable damage
occurs, Frankford will send parts, replace or repair
any item in this category at its own discretion.
RUST
RUST IS A NATURAL PART OF THE AGING PROCESS
OF ALL STEEL OR IRON BASED MATERIALS AND IS
THEREFORE NOT CONSIDERED A DEFECT. STEEL
BASES AND MOUNTS ARE DESIGNED TO REQUIRE
MINIMUM MAINTENANCE. THEY SHOULD BE KEPT
CLEAN.
7YR
WARRANTY
3YR
2
MECHANICAL
YR 1
FRAME FINISH
YR
FABRIC FRAME
WARRANTY
WARRANTY WARRANTY
WARRANTY
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NORTH AMERICAN HEADQUARTERS
FRANKFORD UMBRELLAS
110 GAITHER DR. MOUNT LAUREL NEW JERSEY, 08054 [phone]
www.frankfordumbrellas.com
Exclusive U.S. Distributor