Frankford Umbrellas Nova User manual

EXCLUSIVE U.S. DISTRIBUTOR

OWNERS MANUAL

Congratulations on purchasing your NOVA Giant Center Post Umbrella. The NOVA is
manufactured using the highest standard materials and fabrics on the market, and is
perfectly designed to give you many years of enjoyment. The following information is to
inform you how to operate your NOVA Cantilever Umbrella to ensure trouble free use and
ease of operation. Please follow these instructions as they are designed to assist operation
and prolong the life of your umbrella.
Your NOVA Umbrella is principally intended for use in low to moderate wind conditions
and will provide you with many hours of protection from sun and light rain. You will get
maximum benefit from your umbrella when you use it in accordance with our instructions
and in the weather condition for which it was designed.
GENERAL INFORMATION
• Do not leave umbrella open when unattended, particularly in windy conditions.
• Your NOVA Umbrella should be closed and securely strapped in strong winds and
adverse weather conditions.
• Always secure your umbrella to an appropriate base.
• Please avoid any modifications to your umbrella, except those made by an
authorized Frankford Umbrellas customer service agent. Unauthorized modifications
may void the warranty.
• Make sure your NOVA is dry and clean prior to storing away for extended periods of
time to prevent mold from developing.
• Be careful when closing to ensure the canopy does not get caught or “pinched” by
the umbrella arms. This is particularly important before storing the umbrella away
for extended periods of time or if the umbrella is to be laid horizontally for storage.
Damage to the fabric caused by “pinching” is not covered by the warranty.
• Inspect the installation fitting/base on a regular basis and tighten as necessary.

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SIMPLE MAINTENANCE PROCEDURES
• In coastal or metropolitan environments, frequent washing of the complete unit is
very benefi cial.
• Fold acrylic canvas as mentioned in “Closing The NOVA” (Page 6). This will prolong
the new look of the canvas and prevent marking caused by “pinching” in the alloy
frame.
• All parts are virtually maintenance free (e.g. aluminum, stainless steel, etc.), however,
it is recommended that if the umbrella is not to be used for an extended period of
time (winter months), to place the umbrella in storage. You may even remove the
spigot when the umbrella is not in use, as it can be a tripping hazard.
• DO NOT USE BLEACH BASED DETERGENTS TO CLEAN THE UMBRELLA CANOPY.
• The optional protective cover should be used when the umbrella will not be
operated for an extended period of time.
• The acrylic canvas may be cleaned or mold removed by using a mild mixture of an
approved mold remover and warm soapy water with a soft bristle brush. Test fi rst
on the securing strap to ensure no damage will be caused to the umbrella canopy
fabric.

RECacril Marine Grade Acrylic Fabric Infi nity Process is a highly technological fi nish,
providing RECacril with long lasting protection against mold and mildew, excellent
water and oil repellency and protection from both sun and water. However, the
accumulation of dust, pollution particles, foreign organic materials and general dirt
can damage this protection, shortening the life of the RECacril, so they should be
removed. The most effective method for maintaining RECacril is to clean the canvas
once a month with water using a low pressure hose. It is very important that after
cleaning with water, the canvas be allowed to completely dry before rolling or storing
your umbrella. If for any reason you have to roll and/or store a wet umbrella, it must be
unrolled and opened as soon as possible to let it dry. In times of continuous rain, it is
advisable to keep the umbrella rolled and stored.
If periodic washing with water is done, in most environments, you should only need
to do a thorough cleaning every 2-3 years.
FABRIC CARE

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04
RECacril® is highly resistant to the growth of fungus, mold, and mildew, however
these can grow on embedded dirt. To clean these stains, follow these more intensive
cleaning procedures.
• Brush off dust and dirt with a soft brush. NEVER brush with stiff brushes as this
can damage the fabric fi nish.
• Prepare a solution with 10% household bleach, 20% solvent-free neutral detergent
(Free & Clear detergents) and 70% water.
• Apply the solution to the fabric, allowing to remain between 15 and 20 minutes
maximum.
• Rinse with clean water several times. Any singular bleach residues remaining on
the canvas, combined with the sun, could damage the fabric and stitching.
• Let air dry and do not close the umbrella until the canvas is completely dry.
• Repeat the process if necessary.
• Brush off dust and dirt with a soft brush. NEVER brush with stiff brushes since this
can damage the fabric fi nish.
• Spray the umbrella with clean water. If a hose is used, avoid high pressure.
• Prepare a solution of solvent-free soap in warm water (no more than 100°F) and
apply it to the fabric and stitching.
• Scrub with a soft brush, allowing the solution to penetrate the fabric.
• Rinse with water to remove all traces of soap.
• Let air dry and do not close the umbrella until the canvas is completely dry.
CASUAL CARE & CLEANING
INTENSIVE CARE & CLEANING

FIGURE A
• Remove the strap from the canopy.
(Figure A)
• Before cranking your umbrella open, gently
spread the canopy arms open with your
hand. (Figure A)
• Insert the winder handle into the winder
hole on the mast and rotate in a clockwise
direction.
• The Winder Handle may be removed if
desired as a safety and security feature.
• Continue winding until the canopy is fully
open. Do not over wind.
NOTE: The Winder Handle will become a
little harder to wind as the umbrellas nears
fully open. This is normal particularly when
the acrylic fabric is new.
Ensure all packaging and wrapping material has been removed. There may be some wrapping
material on the canopy arms underneath the fabric canopy. Partially open the umbrella and
get in underneath the fabric canopy to remove all of this wrapping before fully opening the
umbrella. The umbrella arms are fitted with PLASTIC SPACERS. The spacers help to keep the
arms spread apart when the umbrella is closed, making it easier to open next time it is used.
When the umbrella is packaged for shipping the spacers are not engaged. Before using the
umbrella for the first time, you must engage the spacers by sliding them into position up the
umbrella arms. Slide the spacers up using a long rod, broomstick handle or similar. Click/push
them into position once they have reached the hole location on the arm.
FIRST TIME OPENING
OPENING THE NOVA

• Insert the winder handle and rotate in a
counter-clockwise direction.
• Before the ribs fully close against the mast,
pull the canopy out from within the arms
to safeguard any “pinching” of the fabric
within the umbrella frame. This is easily
done by pulling the fabric to the outside
of the frame using your hand to pull the
excess in each of the 8 sections of frame.
Then fold it left over right, and so forth.
• Put the canopy strap securely around both
the mast and canopy frame.
• If you have purchased the protective cover,
hold the opening of the bag away from you
and walk towards the umbrella. Let it “fall”
slowly over the top hub and zipper the
cover. (Figure A).
NOTE: Please be careful and make sure
that the canopy fabric is not pinched by
the zipper of the cover bar. (Figure B).
TIP: This is an additional precaution if you
have purchased the protective cover.
FIGURE A
FIGURE B
CLOSING THE NOVA
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06

INSTALLATION PROCEDURE

Your NOVA Giant Center Post Umbrella is delivered fully assembled. There are three
different ways to install your NOVA Giant Center Post Umbrella:
Prior to installing your installation mounts please read the important information below.
Make sure you have suffi cient space when installing your NOVA Giant Center Post
Umbrella. 18’ of space is needed to slide the NOVA onto the hinged spigot. After you slide
your NOVA onto the spigot, it is advised two or more persons tilt the NOVA to its upright
position.
There is a locking pin hole at the base of the mast that runs through the spigot. This is to
ensure the NOVA mast does not lift off the spigot. There are 16 x threaded holes in the
center area of the 16” diameter base plate and on the top of the in-ground fi tting sleeve
plate and these are called the threaded spigot holes. The umbrella spigot will be attached
to the base fi tting using the supplied stainless steel spigot bolts. Before installing your
base plate or in-ground fi tting sleeve, draw an imaginary straight line through two sets of
threaded spigot holes. This will be the direction of one of the fl at sides of your umbrella.
Use these imaginary lines to square off your base fi tting installation. This is of particular
relevance when installing square shape umbrellas and not so important with an octagonal
umbrella. Once you have erected the umbrella if you fi nd it is still not completely squared
off to your area, you can always turn the umbrella 90-degrees on the spigot and re-drill a
new spigot hole through the steel spigot inside the umbrella (a good quality drill bit and
high-powered drill will be required).
There are three different ways to install your NOVA umbrella. Select the installation
method from the following pages for the relevant instructions.
PREFERRED STARTING
MOUNTING POSITION
DECK PLATE
IN-GROUND MOUNT
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The In-Ground Mount is a galvanized steel fitting that must be concreted into position.
Because terrain differs from thick dirt to fine soil, a different sized hole must be prepared and
a different volume of concrete is used. As a guide, a 19” x 19“ x 27” deep hole is a minimum
requirement for heavy dirt terrain. A post hole borer can be used to deepen the center of the
footing. When pouring the concrete, it is advisable to drop a few lengths of reinforcing steel
bar into the hole to prevent the concrete from cracking. Remember that the depth of the hole
is more important than the width and it is much easier to make the hole oversized than to try
to re-stabilize the In-Ground fitting should it shift over time. If applicable, patio tiles or pavers
have to be removed to facilitate this In-Ground mount and then cut to suit when replaced. If
installing through a thin layer of concrete or asphalt, a core drill should be used to drill a 6”
diameter hole in the concrete/asphalt. The remainder of the hole below can then be dug out
by hand or post hole digger.
Your umbrella comes with a hinged spigot. Once you have installed the spigot
according to the instructions below, slide the umbrella on to the top of the
spigot and raise the umbrella. This is recommended as a 2-3 person operation.
NOTE: When ready to install the NOVA on to the spigot, be sure to remember this is a 2-3
person operation. After the umbrella is on the spigot and upright, do not forget to install the
closing screw on the spigot. This will keep the umbrella upright.
IMPORTANT: Place the retaining bolt through the mast of the NOVA and through the spigot.
This is the final step in assuring your umbrella is in place.
TIP: Be sure to place the crank handle in a safe place for future use.
TIP: The In-Ground Mount comes with four “grub-screws” pre-installed in the threaded
holes. This is to prevent concrete slurry working its way up into the threaded holes. As an
added precaution it is a good idea to place tape on the underside of the holes. Once the
In-Ground Mount has been installed, remove the grub-screws with an Allen key.
IN-GROUND MOUNT INSTALLATION OPTIONS

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10

Your umbrella comes with a hinged spigot. Once you have installed the spigot
according to the instructions below, slide the umbrella on to the top of the
spigot and raise the umbrella. This is recommended as a 2-3 person operation.
DECK/CONCRETE INSTALLATION OPTIONS
INSTALLING ON A WOOD DECK: Your deck plate must be bolted to the frame of the deck
and not only to the deck planking. You need to fasten one or two braces between the deck
joists or bearers that form the structural frame of the deck. It is suggested that two pieces of
wood of 8”W x 2”-4” thick be secured under the deck planking and between the deck bearers
and fasten these braces to the joists/bearers with suitable fastenings. These may be large
galvanized nails, brackets or similar. The Deck Plate should now be set in the required position
and bolted through the deck planking and the fixed braces by using 1/2”x6” stainless steel
bolts and nuts with a large washer on the underside.
IMPORTANT: Align one of the countersunk holes in the Deck Plate with your desired 12 o’clock
position on the umbrella.
TIP: The Deck Plate comes with four “grub-screws” pre-installed in the threaded holes. Remove
the grub-screws with an Allen key.
INSTALLING ON A CONCRETE SLAB: When installing your umbrella on a concrete surface, fix
the Deck Plate to the concrete using four concrete screws, “Dyna-Bolts” or similar fastenings.
The diameter of the countersunk holes in the Spigot is .5”, use M10 bolts included with your
umbrella. The length of the fastenings will depend on the depth of the concrete and whether
there are any tiles or pavers above the concrete. As a minimum, 3” of fastening in concrete is
required.
DECK PLATE INSTALLATION ALTERNATIVES

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WOOD DECK
CONCRETE SLAB/SURFACE
IMPORTANT: CONCRETE SLAB SHOULD HAVE A MINIMUM DEPTH OF 6”.
NO SCREW OR FIXING TO BE WITHIN 6-8” OF CLOSEST EDGE OF CONCRETE SLAB.

NOTE: When ready to install the NOVA on to the spigot, be sure to remember this is a 2-3
person operation. After the umbrella is on the spigot and upright, do not forget to install the
closing screw on the spigot. This will keep the umbrella locked in an upright position.
TIP: Be sure to place the crank handle in a safe place for future use.
Your umbrella comes with a spigot. Once you have assembled the base according to
the instructions below, attach the spigot to the base using the supplied Allen key and
bolts. Once the base is fully secured, lift the umbrella on to the top of the spigot. This is
recommended as a 2-3 person operation.
WEIGHTED BASE INSTALLATION
INSTALLING TO 550NGU: Galvanized Steel Base ships ready to use. The Spigot must be
bolted to the universal deck plate already installed on the aluminum lid with the hardware
supplied. Match threaded holes on the Spigot with the corresponding holes on the universal
deck plate.
UMBRELLA BASE INSTALLATION
NOTE: Before securing the spigot to the base, please be aware of how the NOVA will be
positioned. This is crucial in the placement of your NOVA umbrella.
(If you have multiple square NOVA, be aware to match the straight angles up to
neighboring umbrella for optimal spacing).
TIP: The 550NGU comes with four “grub-screws” pre-installed in the threaded holes of the
universal mounting plate. This is to protect the threads from damage during transportation.
Remove the grub-screws with the supplied Allen key.
IMPORTANT: Place the retaining bolt through the mast of the NOVA and through the spigot.
This is the final step in assuring your umbrella is in place.

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550NGU BASE

7 YEAR WARRANTY
Frankford Umbrellas offers MARINE GRADE 9 OZ. SOLUTION
DYED ACRYLIC FABRIC from several mills, including Sunbrella,
Outdura, and Recasens. All marine grade acrylic fabrics we use
carry a warranty of seven (7) years from the original date of
purchase. All furniture grade fabrics we use carry a warranty of
five (5) years from the original date of purchase.
The warranty protects against the loss of characteristics, rot,
mildew, and color fastness typical in normal atmospheric
conditions. The product must be properly installed and
maintained, and under normal use and environment. This
warranty does not cover damage caused by: abuse, negligence,
vandalism, burns or fire of any kind, improper cleaning
techniques, normal wear, perforations; weather soiling;
environmental pollution stains; natural disasters; or acts of
nature. Damage caused by the storage method or location used
by clients is also not covered.
Replacement fabric canopy is covered for the time remaining
in the original warranty and does not activate a new 7 or 5 year
warranty.
COMMERCIAL WARRANTIES
Frankford Umbrellas warrants the FRAME STRUCTURE OF THE
NOVA SERIES for a period of three (3) years from the original
date of purchase. This warranty includes manufacturer defects
to the notch, runner, center pole and skeleton structure. The
warranty, if applicable, does not cover labor, frames, systems and
installation supplied by the dealer or reseller.
Frankford Umbrellas warrants all FINISHES ON NOVA SERIES
for a period of three (3) years from the original date of purchase.
This warranty includes chipping, peeling, flaking, bubbling, and
fading of the finish on the aluminum center poles only.
Rust is a natural part of the aging process of all steel or iron
based materials and is therefore not considered a defect and
is not covered under any Frankford Umbrellas’ warranties.
Steel bases and mounts are designed to require minimum
maintenance, and should be kept clean and well maintained.
Frankford’s umbrellas are all thoroughly tested and built to
ensure durability and longevity, however we do not recommend
the use of any non-permanent umbrella structure in winds
that exceed 25 MPH. Umbrellas should ALWAYS be closed and
secured when not in use, and taken down when winds reach
unsafe conditions.
The NOVA SERIES PREMIUM CANTILEVER UMBRELLA is
engineered to withstand 50 MPH sustained winds, and has been
tested at 50 MPH sustained winds.
IMPORTANT: Wind ratings do NOT form part of, nor fall under,
any Frankford Umbrellas’ warranties. Wind ratings are intended
as guide to the relative strength of the umbrellas only. Wind can
be extremely variable, depending on surroundings, elevation,
angle of gusts, etc., and in any high wind ALL umbrellas should
be closed and secured immediately.
DISCLAIMER: Frankford Umbrellas’ warranties DO NOT COVER
damage to any umbrellas or umbrella bases related to extreme
weather, abuse, or misuse; or any damage which occurs as a
result of contact with the ground or any other foreign object
due to sudden and severe weather events or other extreme acts
of nature.
Frankford Umbrellas’ warranties are only applicable to products
that are properly secured to a weighted adequate base or
anchoring system equal to or greater than recommended by
Frankford Umbrellas. Failure to properly secure umbrellas equal
to or greater than recommended will VOID all warranties.
If warrantable damage occurs, Frankford will refinish, replace or
repair any item in this category at its own discretion.
WIND DISCLAIMER
3 YEAR WARRANTY
3 YEAR WARRANTY
RUST DISCLAIMER

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10 YEAR WARRANTY
Frankford Umbrellas offers MARINE GRADE 9 OZ. SOLUTION
DYED ACRYLIC FABRIC from several mills, including Sunbrella,
Outdura, and Recasens. All marine grade acrylic fabrics we
use carry a warranty of ten (10) years from the original date of
purchase. All furniture grade fabrics we use carry a warranty of
fi ve (5) years from the original date of purchase.
The warranty protects against the loss of characteristics, rot,
mildew, and color fastness typical in normal atmospheric
conditions. The product must be properly installed and
maintained, and under normal use and environment. This
warranty does not cover damage caused by: abuse, negligence,
vandalism, burns or fi re of any kind, improper cleaning
techniques, normal wear, perforations; weather soiling;
environmental pollution stains; natural disasters; or acts of
nature. Damage caused by the storage method or location used
by clients is also not covered.
Replacement fabric canopy is covered for the time remaining in
the original warranty and does not activate a new 10 or 5 year
warranty.
RESIDENTIAL WARRANTIES
Rust is a natural part of the aging process of all steel or iron
based materials and is therefore not considered a defect and
is not covered under any Frankford Umbrellas’ warranties.
Steel bases and mounts are designed to require minimum
maintenance, and should be kept clean and well maintained.
Frankford’s umbrellas are all thoroughly tested and built to
ensure durability and longevity, however we do not recommend
the use of any non-permanent umbrella structure in winds
that exceed 25 MPH. Umbrellas should ALWAYS be closed and
secured when not in use, and taken down when winds reach
unsafe conditions.
The NOVA SERIES PREMIUM CANTILEVER UMBRELLA is
engineered to withstand 50 MPH sustained winds, and has been
tested at 50 MPH sustained winds.
IMPORTANT: Wind ratings do NOT form part of, nor fall under,
any Frankford Umbrellas’ warranties. Wind ratings are intended
as guide to the relative strength of the umbrellas only. Wind can
be extremely variable, depending on surroundings, elevation,
angle of gusts, etc., and in any high wind ALL umbrellas should
be closed and secured immediately.
DISCLAIMER: Frankford Umbrellas’ warranties DO NOT COVER
damage to any umbrellas or umbrella bases related to extreme
weather, abuse, or misuse; or any damage which occurs as a
result of contact with the ground or any other foreign object
due to sudden and severe weather events or other extreme acts
of nature.
Frankford Umbrellas’ warranties are only applicable to products
that are properly secured to a weighted adequate base or
anchoring system equal to or greater than recommended by
Frankford Umbrellas. Failure to properly secure umbrellas equal
to or greater than recommended will VOID all warranties.
If warrantable damage occurs, Frankford will refi nish, replace or
repair any item in this category at its own discretion.
WIND DISCLAIMER
RUST DISCLAIMER
Frankford Umbrellas warrants all FINISHES ON NOVA SERIES
for a period of three (3) years from the original date of purchase.
This warranty includes chipping, peeling, fl aking, bubbling, and
fading of the fi nish on the aluminum center poles only.
3 YEAR WARRANTY
Frankford Umbrellas warrants the FRAME STRUCTURE OF THE
NOVA SERIES for a period of fi ve (5) years from the original date
of purchase. This warranty includes manufacturer defects to the
notch, runner, center pole and skeleton structure. The warranty, if
applicable, does not cover labor, frames, systems and installation
supplied by the dealer or reseller.
5 YEAR WARRANTY

PURCHASE/INSTALLATION WARRANTY
This warranty applies to the original purchaser only. In the case of installations, the
owner is to ascertain the position of all underground pipes, electrical wires and gas
lines, and notify the installer of any obstacles. Although all care will be taken, no
responsibility can be accepted for any damage during installation.
All warranties are only valid if the umbrella is opened and closed as per the instructions
in this manual. It is highly recommended to close and tie the umbrella when strong
winds are expected. If strong winds are expected for a long period of time, it is
recommended that the umbrella be removed from its base and stored. When closing
the umbrella for extended periods of time, the canopy must be folded in such a way as
to avoid “pinching” of the fabric in the umbrella ribs/arms (refer to page 2 & 6). Wear
and tear caused by “pinching” of the fabric by the umbrella framework is not covered
under any warranty.
If the umbrella is to be transported without the original packaging, then the canopy
should be removed from the frame to avoid damage during transit.
Frankford Umbrellas reserves the right to determine whether or not fault is caused by
faulty workmanship, material or a defective part. Where fault is determined, we reserve
the right to repair parts or replace products at our own discretion.

NORTH AMERICAN HEADQUARTERS
FRANKFORD UMBRELLAS
110 GAITHER DR. MOUNT LAUREL NEW JERSEY, 08054 [phone]
www.frankfordumbrellas.com
Exclusive U.S. Distributor