Franklin Water Treatment PTR1 Series Quick start guide

Franklin Water Treatment, LLC
12630 US Highway 33 N
Churubusco, IN 46723
Phone [phone] Fax [phone]
PTR1InstructionManual230508AF.docx
PTR1 Series
Tannin Reduction System
Installation Instructions and Owner’s Manual

1
Pre-installation Instructions
Page 2
General Installation Instructions
Page 3
Bypass Valve
Page 4 & 7
Detailed Installation Instructions
Page 4
Display & Button Operation, Manual Regeneration
Page 8
Control Valve Programming –Set Time-of-Day
Page 9
Control Valve Programming –Installer Settings
Page 9 - 11
Specifications
Page 12
Component Parts Breakdown
Page 13
Component Parts List
Page 13
Control Valve Breakdown
Page 14
Control Valve Parts List
Page 15
Installation Fitting Assemblies
Page 16 - 18
Troubleshooting Guide
Page 19 - 21
Ten Year Limited Warranty
Page 22
Table of Contents

2
Description of the system
The PTR1 system includes a mineral tank (with gravel, distributor and tannin selective anion resin), brine tank
(with salt shelf, brine well, brine tank lid and safety brine valve), a mineral tank with digital backwashing control
valve with bypass valve, plumbing adapters, drain line and brine line.
Successful Application
The PTR1 system is designed to reduce tannin levels in potable water through anion exchange. Water softener
salt is required to regenerate the anion resin, but the PTR1 is NOT A WATER SOFTENER. It exchanges
chloride (taken from the brine used for regeneration) for tannin and other anions. The water being supplied to
the PTR1 system must be; soft, iron free, manganese free, have less than 0.5 ppm chlorine and be filtered to 5
microns. Pre-treatment equipment is always required and post-treatment with reverse osmosis may be required
if TDS level exceeds 500 ppm after treatment or if a salty taste occurs when used in combination with a softener
due to the addition of sodium and chloride to the drinking water. Tannin selective anion resin will lower pH in the
treated water.
Time of Regeneration
Periodically the control valve will go through regeneration. Regeneration is factory preset to 3:30 A.M. The time
of regeneration may be changed if needed (see programming procedures on pages 9 - 11).
Location Considerations
The proper location to install the system will ensure optimum performance and satisfactory water quality. The
following factors should be considered in selecting the location of this system.
1. The system must be installed after the pressure tank (private well system only).
2. The system should be installed after any other water treatment equipment except reverse osmosis.
3. If chlorine is present in the supply water a whole house carbon filter should be installed before the
system.
4. The system must not be subject to freezing temperatures
5. Ensurethatanyin-linefilterinstalledpriortothesystemdoesnotrestrictthefloworpressurerequired
to backwash the system.
6. The system should be installed as close as possible (preferably within 15’) to an adequate floor or
laundry drain capable of handling the backwash cycle volume and flow rate (refer to unit
specificationsonpage12).Anairgap shouldbeprovidedbetweenthedrainlineandplumbingdrain.
7. All water conditioning equipment should be installed at least 10’ prior to the water heater. Water
temperaturesexceeding100°Fcandamagetheinternalcomponentsofthecontrolvalveandmineral
tank. An expansion tank may need to be installed in the line to the water heater in order to allow for
thermal expansion and comply with localplumbing codes.
8. Appliances requiring extended periods of continuous or high flow water use (i.e. geothermal heat
pumps,swimmingpools,lawnirrigation,outsidehosebibs,etc.)shouldbypassallwaterconditioning
equipment unless the equipment has been specifically designed for that purpose.
Pre-installation Instructions

3
GENERAL INSTALLATION & SERVICE WARNINGS
The systemis not designed to support the weight of plumbing.
Do not use Vaseline, oils, other hydrocarbon lubricants or spray silicone anywhere. A silicone lubricant may be
usedon black "O" Rings, but is not necessary. Avoid any type of lubricants, including silicone, on red or clear lip
seals.
Do not use pipe dope or other sealants on threads. Teflon® tape must be used on the threads of the 1" NPT
inlet and outlet and on the threads for the drain line connection. Teflon® tape is not used on the nut connections
or caps because "O" Ring seals are used.
The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic Service
Wrench, (CV3193, not included). If necessary, pliers can be used to unscrew the nut or cap. Do not use a pipe
wrench to tighten nuts or caps. Do not place screwdriver in slots on caps and/or tap with a hammer.
NOTE: If the plumbing system is used as the ground leg of the electric supply, continuity should be maintained
by installing ground straps around any non-conductive plastic piping or bypass used in the installation.
Makesurethesystemisnotinstalled backwards. Thesystem willnot functionproperly if installed backwards and
anion resin may be forced into the water lines. Arrows molded into the valve body indicate the direction of flow.
Site Requirements
● water pressure -- 25-100 psi (1.7 –6.9 bar)
● water temperature -- 33-100°F (0.5-37.7°C)
● electrical -- 115/120 V, 60 Hz uninterrupted outlet dry locations only
● the tank should be on a firm level surface
Typical Installation
Water Heater
Untreated Water
Untreated Water for
geothermal heat pumps,
swimmingpools, lawn
irrigation, hose bibs etc.
FIGURE 1: Typical Installation
General Installation Instructions
FilteredHard Water
Iron Filter with
Check Valve or
Backwash Filter
(if needed)
Water
Softener
Brine
Tank
Pressure Tank
(well system only)
Tank
Treated Water
GroundingStrap
Expansion
Tank
Brine
Tank
PTR1

4
STEP 1: Carefully remove all components from packaging. DO NOT DISCARD PACKAGING until all
system components and fittings have been located.
STEP 2: Usingtheintegrated coupling nuts, attachthe bypass valve to the inlet/outlet of the control valve
and put handles in the bypass position (Figure 2).
STEP 3: Place unit at desired installation position.
STEP 4: Shut off water at main supply. Relieve pressure by opening nearest faucet. On private well
systems, turn off power to pump and drain pressure tank. SHUT OFF POWER OR FUEL
SUPPLY TO WATER HEATER.
STEP 5: Cut main supply line as required to fit plumbing to inlet and outlet of bypass valve. DO NOT
PLUMB INLET AND OUTLET BACKWARDS. Piping should be supported. Do not apply heat
to any fitting attached to the bypass or controlvalve.
STEP 6: Use the provided polyethylene tubing (NO VINYL TUBING) to run drain line from control valve
drain fitting (Figure 2) to floor drain or sump pit capable of handling the backwash rate of the
system (refer to specifications on Page 12). THE DISCHARGE END OF THE DRAIN LINE
MUST BE FIRMLY SECURED! There mustbe an air gap at the end of the drain line to prevent
siphoning of wastewater and meet plumbing code. Total length of drain line should be 15’ or
less. AVOID OVERHEAD DRAINS.
Detailed Installation Instructions
FIGURE 2: Top View of Control Valve
Meter
Union
Nut
Brine Refill Elbow
Injector
Housing
Control
Valve
Cover
Drain Elbow 3/4” MNPT
with Compression Nut
3/4” FNPT & Tube Insert
for 5/8” OD Drain Tube
(Retainer Clip not shown)
Brine Refill Elbow
Retainer Clip

5
STEP 7: Connect one end of the 3/8” brine line to the control valve quickconnectbrinerefillelbow (Figure
2, Page 4). Insert the other end of the brine line through the hole in the brine tank and into the
quick connect fitting on the top of the safety brine valve (Figure 3). Remove the quick connect
collet retainer clip (if included) before inserting the brine line into each fitting, press the tube in
veryfirmlyandreplacetheretainerclipbehindthecollet.NOTE:THEBRINETUBINGSHOULD
BE INSERTED 5/8” INTO THE FITTING. DO NOT PUT SALT INTO THE BRINE TANK AT
THIS TIME.
STEP 8: If desired, install overflow tubing (not provided) from overflow elbow on brine tank (Figure 3) to
floor drain. Tubing must be lower than the overflow elbow at all times. DO NOT CONNECT
DRAIN LINE FROM SYSTEM CONTROL VALVE TO BRINE TANK OVERFLOW. DO NOT
CONNECT BRINE TANK DRAIN LINE TO THE SYSTEM DRAIN LINE.
STEP 9: Plugthe transformerintoanun-switched electrical outlet. Ensure the control valve is in “Service”
mode (display will alternate between time, gallons remaining, days remaining and flow rate).
STEP 10: Place the bypass valve in the “Service” position (refer to Figure 4a, Page 7) and open main
supply valve or turn on power to pump on private well systems. Allow the unit to fill with water
and pressurize, then place the bypass valve in the “Bypass” position.
STEP 11: Add water in the brine tank to slightly above the top level of the salt grid (approx. 5 - 6 gallons
for units without a salt grid). DO NOT ADD SALT TO THE BRINE TANK AT THIS TIME.
FIGURE 3: Brine Tank Components
Detailed Installation Instructions (continued)
Insert brine tube into quick
connect fitting
Remove brine tube
from quick connect
fitting
Insert brine
tubing here
through
hole in brine
tank shell
Safety
Brine Valve
Assembly
Brine
Tank Lid
Brine Well
Lid
Brine Well
Salt Grid
Overflow
Elbow
Brine Tank
Shell

6
STEP 12: With the bypass valve in the “Bypass” position (refer to Figure 4a, Page 7), press and hold the
REGEN button until the motor starts. Then use the REGEN button to advance the control valve
to the BACKWASH cycle to release pressure and purge air from the mineral tank.
STEP 13: Refer to Figure 4, Page 7 for bypass valve operation. Rotate the INLET knob of the bypass
valve slowly to the “Service” position (Figure 4a). If any air spurts or any resin is expelled to the
drain, stop turning the knob until only water flows to the drain, then continue turning the knob
fully to the “Service” position.
STEP 14: When all air has been purged from the system and only water is running to the drain, turn the
OUTLET knob of the bypass valve to the “Service” position also. Allow the systemtobackwash
for a few minutes or until the drain water runs clear.
STEP 15: Using the REGEN button, advance the control valve to the BRINE DN (downflow brine draw)
cycle. Verify that the water level in the brine tank is slowly dropping (less than ½ gpm). Allow
water level to drop below the top of the salt grid before continuing. If the water level does not
drop, refer to page 19 for Troubleshooting. After verifying water level is dropping, use the
REGEN button to advance past the BACKWASH 2, RINSE AND 5 second FILL cycle to the
normal service display.
ADD SALT TO BRINE TANK NOW. Any type of water softener salt may be used.
STEP 16: Check for leaks and correct as needed.
STEP 17: Turn power or fuel supply back on to water heater.
STEP 18: Press and hold the NEXT and UP buttons together until the screen changes to the SET
HARDNESSscreen(leaveitsettothe default of20),then pressNEXTtosetthemaximumdays
betweenregenerationsonthe SET REGENDAY screenbasedonthe tableson page10. Then
press NEXT to verify the regeneration time is 3:30 AM. If not then set it. Then press NEXT
repeatedly until the time of day is displayed.
STEP 19: Press the SET CLOCK button to set the current time of day. (Page 9, note AM and PM).
Detailed Installation Instructions (continued)

7
The bypass valve is used to isolate the control valve from the plumbing system's water pressure in order to
perform control valve repairs or maintenance. The 1" full flow bypass valve incorporates four positions including
a diagnostic position that allows a service technician to have pressure to test a system while providing untreated
bypass water to the building. Be sure to installbypass valve onto main control valve, before beginning plumbing
or make provisions in the plumbing system for a bypass. The bypass body and rotors are glass filled Noryl®
and the nuts and caps are glass filled polypropylene. All seals are self-lubricating EPDM to help prevent valve
seizing after long periods of non-use. Internal "O" Rings can easily be replaced if service is required. The
bypass consists of two interchangeable plug valves that are operated independently by red arrow shaped
handles. The handles identify the direction of flow. The plug valves enable the bypass valve to operate in four
positions.
1. Normal Operation Position: The inlet and outlet handles point in the direction of flow
indicated by the engraved arrows on the control valve. Water flows through the control
valve for normal operation of the system. During the regeneration cycle this position provides
regeneration water to the unit, while also providing untreated water to the distribution system
(Fig. 4a).
2. Bypass Position: The inlet and outlet handles point to the center of the bypass. The
system is isolated from the water pressure in the plumbing system. Untreated water is
supplied to the building (Fig. 4b).
3. Diagnostic Position: The inlet handle points toward the control valve and the outlet
handle points to the center of bypass valve. Untreated supply water is allowed to flow to
the system and to the building, while not allowing water to exit from the system to the
building (Fig. 4c) .This allows the service technician to draw brine and perform other tests
without the test water going to the building.
NOTE: The system must be run through a rinse cycle before returning the bypass valve
to the normal position.
4. Shut Off Position: The inlet handle points to the center of the bypass valve and the outlet
handle points away from the control valve. The water is shut off to the building. The water
treatment system will depressurize upon opening a tap in the building. A negative pressure
in the building combined with the system being in regeneration could cause a siphoning
of brine into the building. If water is available on the outlet side of the system it is an
indication of water bypassing the system (Fig. 4d)
Figure 4a - Service
Figure 4b - Bypass
Figure 4c - Diagnostic
Figure 4d –Shut Off
Bypass Valve
FIGURE 4: Bypass Valve Operation

8
1. General Operation:
When the system is operating, one of the four displays may be shown. Pressing “NEXT” will alternate between
displays. One of the displays is always the current time of day. The second display shows the current capacity
remaining. Capacity remaining is the number of gallons that will be treated before the system goes through a
regeneration cycle. The third display shows the current treated water flow rate through the system in gallons per
minute (gpm). The fourth display shows the total gallons used since the last reset. Press “DOWN” for 3 seconds to
reset to “0”.
The user can scroll between the displays as desired.
The softener has an installed water meter, the word “Softening” flashes on the display when water is being treated
(water is flowing though the system).
2. Regeneration Mode:
When the system begins to regenerate, the display will change to include
information about the step of the regeneration process and the time
remaining for that step to be completed. The system runs through the steps
automatically and will reset itself when the regeneration has been
completed.
3. Manual Regeneration:
Sometimes there is a need to regenerate before the control valve calls for it.
This may be needed if a period of heavy water use is anticipated or when the system has been operated without
salt.
•To initiate an immediate manualregeneration, press and holdthe regen button for three
seconds. The system will begin to regenerate immediately.
•Regeneration can only be cancelled by pressing and holding “NEXT” and “REGEN” to reset the
system.
4. Power Loss:
If the power goes outfor less than two hours, the system will
automatically reset itself. If an extended power outage occurs, the
time of day will flash on and off which indicatedthe time of day
should be reset. The system will remember all other settings.
Error Message: If the word “ERROR” and a number are alternately
flashing on the display, record the number and contract the dealer
for help. This indicates that the control valve was not able to
function properly.
5. Button Operation:
NEXT –Scrolls to the next display
UP or DOWN –Changes the variable currently displayed on the screen
REGEN –Press & hold (until motor starts) for immediate regeneration. Press briefly during a regeneration cycle to
advance to the next cycle. Press in programming mode to return to a previous screen.
UP & REGEN - Press & hold together (until motor starts) to switch tanks without initiating a regeneration. Capacity
remaining is retained for each tank individually.
NEXT & REGEN –Press & hold together (until screen flashes ormotor starts) to do a control reset.
DOWN, NEXT, UP,REGEN –Press each one briefly in sequence to “ ” or “ ” access to programming.
NEXT & UP - Press & hold together (until screen changes) to set adjusted hardness.
NEXT & DOWN - Press & hold together (until screen changes) to access programming mode.
Displays & Button Operation

9
A) SET THE TIME OF DAY
1. Press the “SET CLOCK” button
a. The upper left of the display will show “SET TIME”
b. The hour and AM or PM willflash
2. Press the UP or DOWN buttons (triangle pointing up or down) until the correct
combination of hour and “AM”or “PM” is reached to match the current time.
3. Press the “NEXT” button
a. The upper left of the display will show “SET TIME”
b. The minutes will flash
4. Press the UP or DOWN buttons until the minutes match the current time. If you
need to go back to the HOUR screen press the “REGEN” button.
5. Press the “NEXT” button to return to the main screen.
Power Loss - Lithium battery on circuit board provides up to 2 years of time clock
backup during power outages. If the power is out when battery is depleted, only time
of day needs to be reset, all other values are stored in non-volatile memory. When
time of day is flashing, replace lithium coin type 2032 battery. Battery back-up feature
will be activated after 24 hours of power.
B) Enter Programming: The manufacturer has preset the unit to regenerate at least every 3
days with the day override function. More frequent regenerations may be required.
1. Hardness: Press “NEXT” and UP (triangle pointing up) buttons simultaneously for
3 seconds.
a. The upper left of the display will show “SET HARDNESS”
b. A number will flash (default 20).
c. Leave it set the default value. Does not apply to PTR1 models.
2. Regeneration Days Override: Press the “NEXT” button
a. The upper left of the display will show “SET”
b. The lower left of the display will show “REGEN DAY”
c. Anumberwillflash(default3). Usethetables onpage10.Selectthetable
based on tank size or PPM-GAL capacity. Use the number of people and
the tannin level to determine the maximum number of days between
regenerations (never more than 3).
Installer Settings