FRANKLINWH aGate X-01-AU User manual

Franklin Home Power Installation Guide
Version 1.2.01
Issued on: May 26, 2023

Franklin Home Power Installation Guide
© 2023 FranklinWH Australia Pty Ltd. All rights reserved.
All information in this Manual is subject to the copyright and other intellectual property rights of
FranklinWH Australia Pty Ltd. This manual may not be modified, copied or reproduced, in whole or
in part, without the prior written permission of FranklinWH Australia Pty Ltd.
Please visit FranklinWH Support for the latest Franklin Home Power documents.
All brands and trademarks mentioned in this document are the property of their respective owners,
and their use in this document does not imply the sponsorship or recognition of their products or
services.
Please read this document carefully to ensure the best reliability of the product and your warranty
eligibility. For further information about warranty, please refer to the Franklin Home Power Limited
Warranty.
This document is intended for use by professional installation and maintenance service providers
only and no statements, information or recommendations in this document constitute any express
or implied warranty.
Only for connecting AC coupled PV inverter systems and if installed without any other energy
sources, then this is outside the scope of the manufacturer warranty.
Please read this document carefully before installing or using the Franklin Home Power
equipment. Failure to follow any instructions or warnings in this document may result in
damage to the equipment, personal electric shock, severe injury, or even death.
Product Information
Franklin Home Power (FHP) is composed of aGate X-01-AU (aGate) and aPower X-01-AU (aPower)
and other electrical components, and this document applies only to the following products: aPower
and aGate.
FranklinWH Australia Pty Ltd. (“FranklinWH”) reserves the right to make any improvements to the
product, and the contents in this document shall be subject to updates without further notification.
All images and pictures provided in this Manual are only for demonstration purposes and may differ
in detail from the product, based on the product version.
Feedback
If you have any questions or comments, please send us an email at: [e-mail]
Disposal of Scrapped Products
Scrapped products (including their internal chemicals and electrical materials) should not be
disposed of with household wastes. Please refer to your local laws and regulations regarding
disposal. These certification labels are for information only. The final label shall be subject to the
product certification label.

Franklin Home Power Installation Guide
CONTENT
Safety Statements....................................................................................................................................... 1
Safety Symbols..............................................................................................................................................................1
Safety Instructions for Operation .............................................................................................................................2
Safety Instructions for Installation Site....................................................................................................................6
Fire and Other Emergency Situations ......................................................................................................................8
Franklin Home Power System Overview .................................................................................................. 9
Whole-Home Backup System................................................................................................................................. 10
Installation Preparations ..........................................................................................................................10
Site Planning............................................................................................................................................................... 10
Tools............................................................................................................................................................................. 16
Materials...................................................................................................................................................................... 18
Installation .................................................................................................................................................20
Moving......................................................................................................................................................................... 20
Install the aPower...................................................................................................................................................... 21
Install the aGate......................................................................................................................................................... 36
Electrical Conduits..................................................................................................................................................... 55
Communications Wiring........................................................................................................................................... 58
Electrical Wiring......................................................................................................................................................... 65
Re-Install the aPower Cover and Install Grilles................................................................................................... 78
aGate Panel Re-Installation ..................................................................................................................................... 79
Startup and Shutdown Steps ...................................................................................................................81
Commissioning ..........................................................................................................................................83
View the Software version info ...............................................................................................................91
View or set by user ...................................................................................................................................92
Maintenance..............................................................................................................................................93

Franklin Home Power Installation Guide
Appendix 1: Electrical parameters...........................................................................................................94
Appendix 2: Feeding power limit function .............................................................................................97

Franklin Home Power Installation Guide
1
Safety Statements
WARNING：This Guide includes important information about the Franklin Home Power (FHP) system.
Please read this Guide carefully before installation, maintenance or use. Failure to follow any instruction
in this Guide may lead to risks of equipment damage, electric shock, severe personal injury and even
death. Using FHP improperly may also void your warranty (FranklinWH Support).
The DANGER, WARNING, and NOTE alerts are supplemental to the safety instructions and are not
exhaustive.
Safety Symbols
DANGER: This indicates a hazardous situation, which if not avoided, could result in
serious injury or death.
DANGER: There are fire risks in the battery packs.
WARNING: This indicates a situation where failure to follow instructions may be a
safety hazard or cause equipment malfunction. Use extreme caution and follow
instructions carefully.
NOTE: This indicates information important for optimal system operation. Follow
instructions carefully.
PROTECTIVE GROUNDING TERMINAL: This indicates the position of grounding
connection on the equipment.
WAIT TIME: It means there are electric shock risks inside the equipment, please wait
5 minutes before proceeding.
ELECTRONIC DEVICE: DO NOT THROW AWAY. Scrapped electronic products and
batteries cannot be disposed of together with household wastes. Please consult your
local laws and regulations for further information.

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Safety Instructions for Operation
DANGER: The installation, wiring, maintenance, transportation, and handling of each
aGate and aPower should follow local laws, regulations and standards, and the Safety
Instructions in this Guide serve as supplementation to the laws, regulations and
standards.
DANGER: Both aPower and aGate are electrical equipment, and improper operation
may lead to electric shock, energy hazards, or chemical hazards. Please do NOT open
the cabinet or disassemble without express direction from the FranklinWH service
team.
DANGER: Only FranklinWH certified and qualified technicians should install,
maintain or replace aGate and aPower equipment or wiring. They must wear personal
protective equipment (PPE) during operation.
DANGER: It is strictly forbidden to work on or operate the FHP alone. For safety,
make sure that there is someone around you who can help.
DANGER: It is strictly forbidden to install, maintain, or handle FHP equipment
outdoors during bad weather conditions, such as lightning, thunder, rain, snow, or
strong winds.
DANGER: In case of a battery fire, please take actions as instructed in the Safety
Data Sheet.
DANGER: The aPower must be carefully handled and installed using lifting
equipment to avoid injury to installers or the aPower.
DANGER: During the transport and handling of aGate and aPower units, extreme
care is required to avoid dropping, bumping, stomping, or inverting the equipment.
To prevent potential damage, please keep all aPower units in their packaging until
ready to install.
DANGER: During use, storage, and transport, ensure that the ambient temperature
of an aPower does not exceed 50°C, that it is not near flammables, and that the

Franklin Home Power Installation Guide
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cooling system and vents are not blocked.
DANGER: Do NOT let aPower operate outside of the specified temperature range.
DANGER: If any equipment failure occurs, please contact your installer or after-sales
service provider for support. Do not attempt to take apart, repair and/or modify an
aGate or aPower without the authorization of FranklinWH. And it is prohibited to
open the battery pack chamber in any situation. Otherwise, it may lead to safety
hazards and void your warranty.
DANGER: To prevent misoperation, ensure that the upstream and downstream
switches are disconnected and padlocked during installation or maintenance.
DANGER: If an aPower or aGate is found damaged (except for minor defects in
exterior painting) after it is unboxed or malfunctioning on installation, please do NOT
operate it and contact your after-sales service provider for support.
DANGER: Before any installation and commissioning of an aPower, please keep the
round switch button on the right part of aPower off (extended, flush with the case)
and prevent the ON/OFF switch from being operated by mistake.
DANGER: If the aPower battery is leaking electrolyte, smoking, or catching fire, if it
is safe to do so, please disconnect the AC power from the Franklin Home Power
system, and turn off the switch mounted on the side of the aPower unit to stop
charging and discharging the aPower.
DANGER: Measures should be taken to prevent foreign objects from entering any
aPower or aGate.
DANGER: The installation of Franklin Home Power must comply with all applicable
requirements of AS/NZS4777.1 and AS/NZS5139.
DANGER: Both electric connection and electric isolation need to comply with the
local standards and AS/NZS 3000, AS/NZS 4777.1.
DANGER: aPower have not been tested to AS/NZS 4777.2:2020 for multiple
inverter combinations.

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DANGER: The installer needs to provide suitable conduits and cables, and complete
the installation process in accordance with the local regulations.
DANGER: aPower units may be installed on the floor or on walls. Mounting brackets
will be needed. Since the aPower is very heavy, installation is very difficult and the
requirements on walls are rather demanding, a floor installation is recommended.
DANGER: Before the installation of Franklin Home Power starts, engineers should
check and locate the embedded electric wires and water pipes to avoid potential
property damage and personal injury during the installation process.
WARNING: For maintenance purposes, do NOT use any parts or fittings that are not
listed in this Guide or that are purchased from any source other than FranklinWH or
its recognized dealers.
WARNING: Do NOT use paint on any part of an aPower or aGate, whether internal
or external, especially on the protective cover except for exterior paint that has been
worn out or damaged in the transportation, installation, or maintenance process. The
damaged part can be repaired with paint or topcoat of the same color.
WARNING: Do NOT connect an aPower directly to the inverter of a solar generator.
WARNING: Before installation, do not place an aPower on site for more than one
month. After installation, do not turn on the aPower before connecting the PV and
grid, otherwise the battery will be depleted due to a long period of time without
charging.
WARNING: FHP is composed of an aGate, and one or more aPower units, and other
electrical components which can not be used separately.
WARNING: An aPower may only be connected to the aPower breaker on the aGate.
WARNING: The inputs from grid and generators may only be connected to the
respective reserved terminals on the aGate.

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WARNING: The aGate must be connected to both the inputs and output, and the wiring
should comply with local regulations.
WARNING: The operation of the Franklin Home Power system requires an Internet
connection. Extended offline operation may result in a voided warranty. Please refer to
FranklinWH Support for information.

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6
Safety Instructions for Installation Site
DANGER: The installation site of aPower and aGate units should be protected from
access by children, or additional protective measures should be taken to protect the
FHP from misoperation and contact by children.
DANGER: The installation site of aPower and aGate units should be kept away from
heating devices, or any source of heat and/or fire.
DANGER: The ambient temperature at the installation area of aPower and aGate units
should be -20°C–50°C with the relative humidity between 5% and 95% and altitude
lower than 4,000m.
DANGER: The aPower and aGate installation area of should be kept dry, cool and well-
ventilated to ensure satisfactory performance. If an aPower or an aGate is to be installed
in a confined area, forced ventilation must be in place.
DANGER: The aPower and aGate installation area should be protected from flooding
and standing water.
DANGER: The aPower and aGate installation area should be away from flammable and
explosive materials.
DANGER: The aPower and aGate installation area should be protected from dust and
smoke.
DANGER: The installation site should be properly leveled and hardened if the aPower
is floor mounted. If there is grass nearby, a layer of cement or slab stone must be placed
on the projection area of the equipment to block grass growth and prevent the
equipment from collapsing.

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DANGER: If wall-mounted, the wall should be able to provide sufficient bearing
capacity.
DANGER: The installation site for aPower should have a fire detection and protection
systems that meets the local building and fire codes. Temperature detectors and fire
detectors must be used in the vicinity of the installation zone and must be connected
to the family fire control system.
WARNING: The aPower and aGate installation site should be protected from direct
exposure to sunshine, rain, and snow.
WARNING: The aPower and aGate installation site should have no water source above
it or in the vicinity, including water pipes, shower, faucet, and containers of liquids.
WARNING: Do NOT clean aPower and aGate units with cleaning agents or expose them
to flammable or irritant chemicals or their vapors.
WARNING: The noise factor (< 45dB) must be taken into account when selecting the
installation site for each aPower. Selection of the site must involve consent of local
residents.
WARNING: It is required that internet connectivity is provided at the aGate installation
site. A hardwired connection is more reliable but Wifi and 4G connections are possible.

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Fire and Other Emergency Situations
Fire:
⚫Shut off the aPower breaker on the aGate, if it is safe to do so.
⚫Evacuate to a safe area.
⚫Contact 000 as soon as it is safe to do so.
⚫Use approved fire extinguishing devices, if it is safe to do so.
Flood:
⚫Shut off the aPower breaker on the aGate, if it is safe to do so.
⚫If the wiring sections of aPower or aGate are submerged, please stay away from the
water. Electric leakage may result in electric shock.
⚫Drain the water to protect the system, if it is safe and possible.
⚫If water rises to the battery level, please call your installers for inspection. If water
level is below the battery chamber, please allow the site to completely dry.
Abnormal noise, odor or smoke:
⚫Shut off the aPower breaker on the aGate, if it is safe to do so.
⚫Check and ensure your aPower is well ventilated and not blocked.
⚫Keep the installation site well ventilated.
⚫Call your after-sales service for support.

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9
Franklin Home Power System Overview
Franklin Home Power (FHP) is a whole-home energy solution for homes. Its two primary components
are the aGate, an intelligent power management panel, and the aPower, a battery storage unit with
built in battery management system and inverter. With AC coupling and energy management
technologies, the FHP system provides a reliable household backup and load control solution for
homes. It provides connections for on-site solar power and generators.
The aPower stores energy from the grid, solar systems and generators, and can power the home during
grid outages, during peak rate periods, or at night (for solar self-generation).
Non–Backup load terminals
Backup load terminals
Ground bar
N (Smart circuits)
Grid wiring location
Generator wiring location
Solar wiring location
aPower wiring
location
Smart Circuit (L)
Vcc+GND
CAN In
CAN Out
Matching
Terminal

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Whole-Home Backup System
In the whole-home backup system, all household loads, except for Smart Circuit loads, are connected
via the Main Panel to the backup port of the aGate. If the grid fails, the FHP power can support all
household energy loads.
Installation Preparations
Site Planning
1) Plan installation position
The selection of installation location must account for the layout of water and electric
routes. Avoid water and power conduits as damage by drilling may lead to property loss
and/or personal injury.
⚫The details below are general guidelines for installing space and are not guaranteed to
be applicable. Please consult your local AHJ before use.
➢aGate:
The recommended distance between the bottom of aGate and the ground is 1.22m and
should not exceed 1.6m. The maximum distance between the power switch button on aGate
and the ground shall not exceed 2.2m. Please finalize the installation height in accordance
with the specific site conditions.

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➢aPower:
There should be a minimum clearance of 0.9m from the top of the aPower to the ceiling.
When an aPower is mounted on the wall, the recommended distance between the bottom
of the aPower and the ground is 0.45m but should not exceed 1.25m. The maximum
distance between the aPower switch button and the ground should not exceed 2.2m.
➢The recommended space distance in front of the wall in the installation area is 1.3m.
NOTE:
Notify the customer to clear the installation site and its access roads, to ensure that the
equipment can be quickly delivered to the installation site and that the installation
process can proceed effectively.
⚫The FHP system requires an internet connection. All signal transfers between aPower and
aGate units, the generator, and the router are realized by a CAN bus, network cables or
other signal transmission cables. Long distances will likely adversely affect the quality and
speed of communications, negatively impacting equipment operations. The installer or
system designer will need to factor in the recommended maximum cable lengths, listed
below, when laying out the FWH installation.
Data interchange equipment
Maximum cable length
aPower and aGate
30m
Recommended
1.3m
aGate
aPower
Recommended
0.6m
At least
0.6m
Recommended
1.22m
When the aPower is wall mounted, the recommended
distance between the bottom of aPower and the ground is
0.45m to 1.25m.
≥ 0.9m

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aGate to Generator
30m
aGate to Router
100m
PV CT
3m

Franklin Home Power Installation Guide
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2) Plan the positions of equipment inputs and outputs
⚫aPower
The positions of inputs and outputs on an aPower are as shown below. The following scenarios offer
variations on the cable inlets and outlets of an aPower to accommodate variations in the existing
residential wiring layout.
Scenario 1: The cables pass through electrical conduits and enter the aPower from the same side as
the conduits.
The cable inlets on the wiring
compartment of an aPower are 35mm
and 28.5mm in diameter, and the
conduit adaptor that work with them
have thread size of 32mm and 25mm.
Scenario 2: The cables will connect to the aPower from inside the wall or though the electrical
conduits through the wall.
Sealing rings must be used. A good seal
must be guaranteed between the
electrical conduits and the wiring
compartment, which can be achieved
by using a conduit hub, sealing rings, or
caulk. The cable inlets on the wiring
compartment of aPower are 35mm and
28.5mm in diameter.
aPower and electrical
conduits share the same
side of the wall
Run cables
into the
aPower from
inside the
wall or
through the
wall
Install the aPower
on the front
exterior side of
wall

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⚫aGate
The positions of inputs and outputs on an aGate are as shown below. The following
scenarios offer variations on the cable inlets and outlets of an aGate to accommodate
variations in the existing residential wiring layout.
Scenario 1: Cables pass through the electrical conduits and enter the aGate from the same
side of the wall.
If the aGate is installed outdoors, the
electrical conduit is connected to aGate
through the cable inlet on the upper panel.
Water-proof sealant or caulk should be
used between the reducing fitting, hub,
electrical conduit, and aGate to enhance the
watertightness. In other cases, a hub is
needed to ensure the IP grade of aGate. The
electrical conduit diameter varies by the
type of conduits: the knockout holes on the
lower panel of aGate are 40mm. If the
knockout holes do not match the electrical
conduits in hub diameter, additional
reducing fittings will be needed to achieve
the required IP grade.
aGate and
electrical
conduits
share the
same side of
the wall.

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Scenario 2: Cables are run in electrical conduits and enter aGate from inside the wall or
through the wall.
In this case, a conduit hub will be needed
to ensure the IP grade of aGate. The
electrical conduit diameter varies by the
types of conduits: the knockout holes on
the back and lower panel of aGate are
40mm/20mm in diameter. If the knockout
holes do not match the hub diameter,
additional reducing fittings will be needed
to achieve the required IP grade.
3) Plan protection for aGate’s input connections
The aGate serves as the entrance to the FHP system. Installation of proper lightning protection
systems are required before the input end of an aGate. Over current protection measures are required
before the aGate inputs or inside the aGate. A circuit breaker of 100A may be installed at the grid
input connection and the generator input connection. Please refer to Install the aGate of this Guide
for the requirements on the circuit breaker installed in aGate..
4) Plan the types, sizes and routes of cable and electrical conduits
⚫Please refer to Communications Wiring and Electrical Conduits for recommended cable
types and wire diameters for electric connections and communication connections.
⚫As cables run through the electrical conduits, the current-carrying capacity of the cables
needs to be reduced. Please refer to the applicable information in AS/NZS 3000 or AS/NZS
3008.1.1.
⚫The relationship between wire diameters, cable numbers, and inner diameters of conduits
should be taken into consideration as cables run through the electrical conduits. Please refer
to Appendix C6 of AS/NZS 3000 for the list of maximum numbers of cables of the same size
in the electrical conduits and pipelines.
⚫Electrical conduit is recommended in combination with a medium duty electrical PVC
conduit and a corrugated conduit. This type of conduit can be used for home cable
installation and can provide effective mechanical protection and good tightness.
5) Plan the Fire Control and Extinguishing System
The selection and installation of fire control and extinguishing systems on power storage systems must
comply with the requirements of AS/NZS 5139 and local fire authorities.
Run cables
into aGate
from inside
the wall or
through the
wall
Install aGate
on the front
exterior side
of wall

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Tools
⚫Personal Protection Equipment (goggles, gloves, protective shoes, anti-dust respirator, etc.)
to protect the personal safety.
⚫Drill
➢Use 4mm Brad Point bits or 4mm Auger bits to drill pilot holes in wooden walls for mounting the
equipment.
➢Use 13mm, 20mm, 25mm, 40mm, 50mm sized wood bits to create holes in wooden walls for
running cables.
➢Use 13mm, 20mm, 25mm, 40mm, 50mm sized hole saw bits to create holes in metal walls for
running cables.
⚫Hammer drill
➢Use 13mm, 10mm Masonry bits to create pilot holes on concrete or brick walls for mounting up
the equipment.
➢Use 13mm, 20mm, 25mm, 40mm, 50mm Diamond core bits to create holes in concrete or brick
walls for running cables.
⚫Electric screwdriver and cross screw bits to tighten the fastening screws.
⚫Torque wrench and bent-handle ratchet wrench, with 8mm, 9mm, 10mm, and 11mm hex
sockets, to tighten and check the torque of outer hexagonal bolts.
➢Use 5mm and 6mm inner hexagon screwdriver bits to fasten cables at circuit breakers and
pressure connectors and to check the torque.
➢Use 5mm, 6mm straight screwdriver bits to fasten cables at circuit breakers and connectors and
to check the torque.
➢Use PH2, PH3 cross screwdriver bits to fasten cables at circuit breakers and to check the torque.
➢Use 150mm Phillips head extension.
⚫Flat head screwdriver (3x100mm, 6x100mm) to fasten signal terminals and take wooden
boxes apart.
⚫Phillips head screwdriver (#2x100mm, #3x100mm) to tighten fasteners.
⚫Claw hammer to break knockout holes and to release locks on wooden box.
⚫Utility knife to cut open cartons.
⚫Needle nose, vise grip, wire stripper, wire cutter, utility wire shear, and other cable
preparation tools.