
Page 6
1.7 Additional Resources
The FreeNAS® User Guide has complete software conguration and usage instructions. It is available by clicking Guide in the Free-
NAS®web interface or going directly to:
https://www.ixsystems.com/documentation/freenas/
Additional guides, datasheets, and knowledge base articles are available in the iXInformation Library at:
https://www.ixsystems.com/library/
The FreeNAS® forums provide an opportunity to interact with other FreeNAS® users and to discuss their congurations. The forum
is available at:
https://forums.freenas.org/index.php
1.7.1 Contacting iXsystems
For assistance, please contact iXSupport:
Contact Method Contact Options
Web https://support.ixsystems.com
Telephone Monday-Friday, 6:00AM to 6:00PM Pacic Standard Time:
• US-only toll-free: 855-473-7449 option 2
• Local and international: 408-943-4100 option 2
Telephone Telephone After Hours (24x7 Gold Level Support only):
• US-only toll-free: 855-499-5131
• International: 408-878-3140
(International calling rates will apply)