Fritz!Box Fon Quick guide

2FRITZ!Box Fon
FRITZ!Box Fon
This manual and the software it describes are protected by copyright. The manual and soft-
ware as presented are the object of a license agreement and may be used only in accor-
dance with the license conditions. The licensee bears all risk in regard to hazards and im-
pairments of quality which may arise in connection with the use of this product.
This manual and the software it describes may not be transmitted, reproduced or altered in
whole or in part, in any form, by any means, nor may they be translated into any other natu-
ral or computer language. The creation of a backup copy for personal use is excepted. The
information hereby made available to the licensee may be communicated to third parties
only with the written permission of AVM.
This software and documentation have been produced with all due care and checked for
correctness in accordance with the best available technology. AVM disclaims all liability
and warranties, whether express or implied, relating to this product’s quality, performance
or suitability for any given purpose which deviates from the performance specifications con-
tained in the product description.
AVM will not be liable for damages arising directly or indirectly from the use of the manual
or related software, nor for incidental or consequential damages, except in case of intent or
gross negligence. AVM expressly disclaims all liability for loss of or damage to hardware,
software or data as a result of direct or indirect errors or destruction and for any costs, in-
cluding ISDN, GSM and DSL connection charges, related to the software and manual sup-
plied and due to incorrect installations not performed by AVM itself.
The information in this manual and the software it describes are subject to change without
notice for the purpose of technical improvement.
We offer a manufacturer’s warranty for this original product. The conditions of this warranty
are contained in the WARRANTY.PDF file in the INFO folder on the product CD included with
delivery.
© AVM GmbH 2004. All rights reserved.
Documentation release 11/2004
AVM in the Internet: www.avm.de/en
Trademarks: Unless otherwise indicated, all trademarks mentioned are legally protected
trademarks owned by AVM GmbH. This is especially true for product names and logos. Mi-
crosoft, Windows and the Windows logo are trademarks owned by Microsoft Corporation in the
USA and/or other countries. Bluetooth is a trademark of Bluetooth SIG, Inc. licensed to AVM
GmbH. All other product and company names are trademarks of their respective owners.
AVM Audiovisuelles Marketing
und Computersysteme
Alt-Moabit 95
AVM Computersysteme
Vertriebs GmbH
Alt-Moabit 95
10559 Berlin 10559 Berlin
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FRITZ!Box Fon – Contents 3
Contents
1 This Is FRITZ!Box Fon 7
1.1 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
1.2 Operation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
1.3 FRITZ!Box Fon LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
1.4 Technical Specifications of FRITZ!Box Fon. . . . . . . . . . . . . . . . . . . . . . . 11
1.5 Audible Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
2 Starting FRITZ!Box Fon Operation 13
2.1 Mounting FRITZ!Box Fon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.2 Connecting FRITZ!Box Fon to the Mains Power Supply . . . . . . . . . . . .14
2.3 Connecting FRITZ!Box Fon to DSL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.4 Connecting FRITZ!Box Fon to ISDN or the Analog Telephone Line . . .16
2.5 Connecting Analog Terminal Devices to FRITZ!Box Fon . . . . . . . . . . . . 17
2.6 Connecting FRITZ!Box Fon to the Computer . . . . . . . . . . . . . . . . . . . . .18
2.7 Connecting FRITZ!Box Fon to the LAN Port . . . . . . . . . . . . . . . . . . . . . .19
2.8 Connecting FRITZ!Box Fon to the USB Port of a Computer. . . . . . . . . .22
2.9 Basic Configuration of FRITZ!Box Fon . . . . . . . . . . . . . . . . . . . . . . . . . .28
3 Configuring FRITZ!Box Fon 31
3.1 Going Online with FRITZ!Box Fon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
3.2 Making Phone Calls with FRITZ!Box Fon . . . . . . . . . . . . . . . . . . . . . . . .32
3.3 Useful Tips for Internet Telephony with FRITZ!Box Fon. . . . . . . . . . . . .35
4 The FRITZ!Box Window 37
4.1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
4.2 Initial Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
4.3 Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
4.4 Telephony. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
4.5 Journal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
4.6 System Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
4.7 Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
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4FRITZ!Box Fon – Contents
5 Removing FRITZ!Box Fon 45
5.1 Uninstallation in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
5.2 Uninstallation in Windows Me and 98 . . . . . . . . . . . . . . . . . . . . . . . . .46
5.3 Uninstallation in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
6 Guidebook 48
6.1 Linking Up the Cable Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
6.2 Errors Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
6.3 IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
6.4 DHCP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
7 Information, Updates and Support 55
7.1 Sources of Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
7.2 Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
7.3 Assistance from AVM Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Index 59
Declaration of CE Conformity 61
Drilling Template 62
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FRITZ!Box Fon – Symbols and Highlighting 5
Symbols and Highlighting
This manual uses the following symbols for warnings and
tips:
The hand indicates important instructions that must be ob-
served to avoid malfunctions.
FRITZ! marks useful hints to assist you in working with the
product.
The table below explains the highlighting used in this manual.
Highlighting function Example
Quotation marks Keys, buttons, icons,
tabs, menus, commands
“Start / Programs” or
“Enter”
Capital letters Path and file names in
running text
SOFTWARE\INFO.PDF
or README.DOC
Pointed brackets Variables <CD-ROM drive>
Typewriter font Information to be typed
in using the keyboard
a:\setup
Gray italics Tips, instructions and
warnings ...for more infor-
mation, see...
FRITZ!Box_Fon-e.book Seite 5 Donnerstag, 4. November 2004 2:08 14

6FRITZ!Box Fon – Safety Instructions
Safety Instructions
Follow the following instructions in order to protect yourself
from injury.
zDo not install FRITZ!Box Fon during an electrical storm.
Disconnect FRITZ!Box Fon from the power supply during
electrical storms.
zNever let liquids get inside the FRITZ!Box Fon. Other-
wise, electric shocks or short circuits may result.
zFRITZ!Box Fon is intended for indoor use only.
zDo not open the FRITZ!Box Fon housing. The device con-
tains hazardous components and should only be
opened by authorized repair technicians.
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This Is FRITZ!Box Fon
FRITZ!Box Fon – 1 This Is FRITZ!Box Fon 7
1 This Is FRITZ!Box Fon
FRITZ!Box Fon is a PBX that makes possible both conventional
telephone calls over fixed lines and Internet telephony with
DSL. It combines in one device a two-port PBX for connecting
analog devices, a DSL modem for direct connection to the DSL
splitter and an ISDN/analog connection to the fixed-line net-
work.
The PBX can be used as a DSL router connected by means of
a LAN port and a USB port, thus providing a firewall-protect-
ed Internet connection for two computers at the same time.
FRITZ!Box Fon can be connected by means of a network cable
or USB cable to computers with Windows operating systems,
the Linux operating system or Apple computers with the op-
erating system Mac OS X. Any number of network devices
can be connected to the FRITZ!Box Fon LAN port. These might
include game consoles or a network hub, for instance.
Possibilities for connecting FRITZ!Box Fon
With FRITZ!Box Fon all connected computers can share one
Internet access. All connected computers are networked to-
gether and can access shared resources on each other’s
drives.
Windows, Linux or
Apple computer
Computer
Expandable: Connect more
computers or a LAN
through a switch or hub
Switch/Hub
DSL
ISDN or analog
LAN USB
FRITZ!Box Fon
Telephone
line
access
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Package Contents
8FRITZ!Box Fon – 1 This Is FRITZ!Box Fon
FRITZ!Box Fon provides fixed-line and Internet telephony for
two analog terminal devices. For Internet telephony over
DSL, FRITZ!Box Fon uses the Session Initiation Protocol (SIP).
This manual contains information about installing, configur-
ing and operating FRITZ!Box Fon.
1.1 Package Contents
The box contains:
zFRITZ!Box Fon
zone AC power adapter with cable for connection to the
mains power supply
zone 4-meter DSL cable (black or grey) for connecting
FRITZ!Box Fon to the DSL splitter
zone 4-meter ISDN/analog cable (black) for connecting
FRITZ!Box Fon to the ISDN Network Terminator (NT) or
the analog telephone line
zone USB cable (white) for connecting FRITZ!Box Fon to a
computer with a USB interface
zone network cable (red) for connecting FRITZ!Box Fon to
a computer or network hub
zone RJ45-RJ11 adapter (gray) for the DSL line (needed in
some countries)
zone RJ45-RJ11 adapter (black) for analog telephone lines
zone FRITZ!Box Fon CD with
–Installation Help
–driver software for FRITZ!Box Fon
–the FRITZ!DSL DSL software
–documentation for all enclosed AVM components
zone FRITZ!Box Fon installation manual
zone drilling template on page 62 of this manual
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Operation Requirements
FRITZ!Box Fon – 1 This Is FRITZ!Box Fon 9
1.2 Operation Requirements
In order to operate FRITZ!Box Fon, you must have the following:
zan ISDN point-to-multipoint line in accordance with the
Euro ISDN protocol DSS1, or an analog telephone line
zone DSL Line: Standard ITU G.992.1 Annex A or Annex B
(depending on hardware model)
z If you want to connect FRITZ!Box Fon over the computer’s
LAN interface, a computer with the following specifica-
tions is required:
–LAN port (standard network adapter Ethernet 10/100
Base-T), game console or other devices that support
a network
–To connect additional computers or a network, you
also need an Ethernet hub or switch.
z If you want to connect FRITZ!Box Fon over the computer’s
USB port, a computer with the following specifications is
required:
–USB port (USB version 1.1 or 2.0), hard drive and CD
drive
–Operating system: Microsoft Windows XP,
Windows Me, Windows 2000, Windows 98, Linux
(from SUSE 9.0 upwards) or Mac OS X (from version
10.3.3 upwards)
zTo install the DSL software FRITZ!DSL, the minimum
computer requirements are:
–300 MHz Pentium II processor with Windows XP,
2000, Me or 98 and CD drive
–32 MB RAM
–20 MB free memory on the hard drive
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FRITZ!Box Fon LEDs
10 FRITZ!Box Fon – 1 This Is FRITZ!Box Fon
1.3 FRITZ!Box Fon LEDs
The LEDs on your FRITZ!Box Fon indicate the following condi-
tions:
LED Event Type
Power shows the operation status of FRITZ!Box Fon
remains lit when the device has electrical power and
the DSL line is ready for operation
flashes if the device is connected to the mains power
supply, but the connection to DSL has been lost
Internet remains lit when a telephone connection to the Inter-
net is active
Fixed Line remains lit when a telephone connection to the
fixed-line network is active
DSL displays existing Internet connections
Info flashes when the system software is being updated
remains lit when phone calls are conducted com-
pletely over the Internet (this feature must be sup-
ported by the Internet telephony provider)
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Technical Specifications of FRITZ!Box Fon
FRITZ!Box Fon – 1 This Is FRITZ!Box Fon 11
1.4 Technical Specifications of
FRITZ!Box Fon
zApproximate dimensions: 160 x 122 x 31 mm
zDSL modem in accordance with the ITU standard
G.992.1 AnnexA or AnnexB (depending on hardware
model)
zOne USB port (USB version 1.1)
zOne LAN port via RJ45 socket
(standard Ethernet, 10/100 base-T)
zTwo extensions over RJ12 sockets
zFive LEDs indicate the condition of the device
zSupply voltage: 230 V / 50 Hz
zMaximum power consumption: 9 W
zAverage power consumption: 6 W
zData transmission rate: max. 8 Mbit/s (downstream),
1 Mbit/s (upstream)
zUpdatable firmware
zDHCP Server
zDSL router
zFirewall and packet filter
zIP Masquerading/NAT
zConform to CE standard
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Audible Signals
12 FRITZ!Box Fon – 1 This Is FRITZ!Box Fon
1.5 Audible Signals
The following diagram illustrates the duration and intervals
of the various handset and ring signals.
Handset and ring patterns at FRITZ!Box Fon
Audible Signals
Time in seconds
Ring
Busy signal
Internal dial tone
External dial tone
Positive confirmation
Neg. acknowledgment
Call waiting
Calls
External call
Internal call
Call back
0123456
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Starting FRITZ!Box Fon Operation
FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation 13
2 Starting FRITZ!Box Fon
Operation
This chapter describes the various possibilities for connect-
ing and installing FRITZ!Box Fon. These include the following
steps:
zMounting FRITZ!Box Fon
zConnecting FRITZ!Box Fon to the mains power supply, to
DSL and to ISDN or the analog telephone line
zConnecting analog terminal devices to FRITZ!Box Fon
zConnecting FRITZ!Box Fon to the computer
All steps required for connecting and installing the system
are described here in the manual and in the Installation Help
on the FRITZ!Box Fon CD. Insert the FRITZ!Box Fon CD in your
CD-ROM drive so that you can follow the installation instruc-
tions on the screen. The Installation Help starts automatical-
ly. If the Installation Help is not displayed automatically,
open the INTRO.HTM file on the FRITZ!Box Fon CD. Follow the
instructions from the Installation Help to install FRITZ!Box
Fon.
If you would like to connect and install FRITZ!Box Fon without
this Installation Help, see the instructions in the following
sections:
2.1 Mounting FRITZ!Box Fon
Set or hang up FRITZ!Box Fon in a dry, dust-free location
shaded from any direct sunlight. If you would like to connect
the device using the USB or network cable supplied with the
package, remember to consider the length of the cable and
select a location close to your computer.
If you would like to hang FRITZ!Box Fon on the wall, use the
drilling template on the last page of the installation manual.
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Connecting FRITZ!Box Fon to the Mains Power Supply
14 FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation
2.2 Connecting FRITZ!Box Fon to the Mains
Power Supply
Perform the following steps to connect FRITZ!Box Fon to the
mains power supply:
1. Position your FRITZ!Box Fon so that the sockets on the
back panel are facing you.
2. Remove the power supply unit from the package.
3. Connect the mains adapter to the socket labeled “Pow-
er”, located at the far right of the back panel of
FRITZ!Box Fon.
4. Plug the other end into an AC power outlet.
Connecting FRITZ!Box Fon to the mains power supply
5. The green “Power” LED will begin flashing after a few
seconds.
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Connecting FRITZ!Box Fon to DSL
FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation 15
2.3 Connecting FRITZ!Box Fon to DSL
Perform the following steps to connect FRITZ!Box Fon to DSL:
1. Remove the enclosed DSL (black or grey) cable from the
package.
2. Connect one end of the cable to the socket labeled
“DSL”, located at the far left of the back panel of
FRITZ!Box Fon.
3. Then connect the other end of the cable to the socket
on the DSL splitter labeled “DSL”. If the DSL line does
not fit in the splitter, insert the cable into the gray RJ45-
RJ11 adapter enclosed in the package and then plug the
adapter into the splitter.
Connecting FRITZ!Box Fon to the DSL splitter
4. The green “Power” LED stops flashing after a short time
and remains lit to signalize that FRITZ!Box Fon is ready
for Internet connections over DSL.
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Connecting FRITZ!Box Fon to ISDN or the Analog Telephone Line
16 FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation
2.4 Connecting FRITZ!Box Fon to ISDN or
the Analog Telephone Line
FRITZ!Box Fon can be connected to an ISDN access or an ana-
log telephone line. To establish a connection, perform the
following steps:
1. Remove the enclosed ISDN/analog (black) cable from
the package.
2. Connect one end of the cable to the socket on FRITZ!Box
Fon labeled “ISDN/analog”.
3. If you have an ISDN access, connect the other end of
the cable to the socket of your ISDN Network Terminator
(NT).
Connecting FRITZ!Box Fon to the ISDN NT
If you have an analog telephone line as well as a DSL
line, connect the other end of the cable to the black
adapter for your telephone jack. Then use the adapter to
connect FRITZ!Box Fon to the socket on the DSL splitter.
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Connecting Analog Terminal Devices to FRITZ!Box Fon
FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation 17
FRITZ!Box Fon connected to DSL and the analog telephone line
over the DSL splitter
2.5 Connecting Analog Terminal Devices to
FRITZ!Box Fon
FRITZ!Box Fon has been tested and CE-certified in accor-
dance with European Union directives. All analog telecom-
munication devices with CE certification can be connected to
its extensions.
To connect analog terminal devices such as telephones, fax
machines or answering machines, insert the telephone plugs
of your analog terminal devices into the “FON1” or “FON2”
socket on FRITZ!Box Fon.
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Connecting FRITZ!Box Fon to the Computer
18 FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation
Connecting an analog telephone to FRITZ!Box Fon
2.6 Connecting FRITZ!Box Fon to the
Computer
FRITZ!Box Fon can be connected to two computers directly,
via a USB port and a network (LAN) port. If you would like to
connect more than two computers to FRITZ!Box Fon at the
same time, you can connect a network hub or switch to the
LAN port of the FRITZ!Box Fon so that all of its features can be
provided for a small network.
Please note:
zIf you would like to connect FRITZ!Box Fon to your com-
puter by means of the LAN port, first make sure that
your computer is equipped with a LAN port. A LAN port
is usually designated by the icon at left or labeled
“LAN”.
For more information, see the instructions in the sec-
tion “Connecting FRITZ!Box Fon to the LAN Port” from
page 19.
zIf your computer is not equipped with a LAN port, con-
nect FRITZ!Box Fon using the USB port. If you would like
to connect FRITZ!Box Fon to your computer using a USB
cable, you must install the driver software from the
FRITZ!Box Fon CD on the computer.
Read the section that describes the installation for your
operating system in the section “Connecting FRITZ!Box
Fon to the USB Port of a Computer” from page 22.
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Connecting FRITZ!Box Fon to the LAN Port
FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation 19
2.7 Connecting FRITZ!Box Fon to the LAN
Port
Using a LAN cable, FRITZ!Box Fon can be connected to the
computer in just a few steps. If you would like to connect a
network to FRITZ!Box Fon in order to connect several comput-
ers with DSL, then connect FRITZ!Box Fon to a network hub or
switch using the LAN cable.
Connection with the LAN cable functions independent of the
operating system. All computers must be equipped with a
network adapter (Ethernet card).
For more information on this topic, see the chapter “Guide-
book” from page 48. This section also includes information
on IP settings and DHCP.
Connecting FRITZ!Box Fon to the LAN Port of a
Computer
You will need the red LAN cable for this step.
1. Connect FRITZ!Box Fon to the mains power supply and
to DSL as described on page 14.
2. Switch on your computer.
3. Insert one end of the red LAN cable to the computer’s
network adapter.
4. Connect the other end of the LAN cable to the socket on
FRITZ!Box Fon labeled “LAN”.
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Connecting FRITZ!Box Fon to the LAN Port of a Computer
20 FRITZ!Box Fon – 2 Starting FRITZ!Box Fon Operation
Connecting FRITZ!Box Fon to a computer’s network adapter
FRITZ!Box Fon is now connected and ready for operation.
No additional driver installation is necessary on the computer.
If you configure FRITZ!Box Fon for an Internet connection, all
connected computers can use FRITZ!Box Fon to establish
connections to the Internet at the same time. See the section
“Basic Configuration of FRITZ!Box Fon” from page 28 for in-
formation about how to configure an Internet connection.
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