FS FC270S User manual

FC270S WEBCAM USER MANUAL
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Model: FC270S
FC270S Webcam User Manual
FC270S Webcam
User Manual

FC270S WEBCAM USER MANUAL
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Contents
1 Webcam Overview.......................................................................................................................................................... 1
1.1 Hardware Overview......................................................................................................................................................................................1
1.2 Minimum System Requirements............................................................................................................................................................... 1
2 Setting Up Your Webcam.............................................................................................................................................2
2.1 For Mac OS X Users.....................................................................................................................................................................................2
2.1.1 Photo Booth.............................................................................................................................................................................................. 2
2.1.2 Face Time................................................................................................................................................................................................... 3
2.1.3 Skype.......................................................................................................................................................................................................... 3
2.1.4 Setting up audio....................................................................................................................................................................................... 4
2.2 For Window Users...................................................................................................................................................................................... 4
2.2.1 Setting up the microphone (Win 7 / 8 / 8.1 / 10 &Vista).....................................................................................................................4
2.2.2 Speaker Setup of FC270S.........................................................................................................................................................................4
3 FAQs- Frequently Asked Questions
.................................................................................................................................5
3.1 Troubleshooting for Mac OS X Users...................................................................................................................................................... 5
3.1.1 The webcam is not recognized when I connect it to my Mac. I am using OS X 10.4.2 or earlier................................................... 5
3.1.2 The webcam is not recognized on Mac, I am using latest OS X......................................................................................................... 5
3.2 Troubleshooting for Windows Users.......................................................................................................................................................5
3.2.1 Webcam Not Recognized by the System.............................................................................................................................................. 5
3.2.2 Video Device Not Recognized” Error by Windows............................................................................................................................... 5
3.3 Others........................................................................................................................................................................................................... 5
3.3.1 Blurry Pictures/Videos:............................................................................................................................................................................. 5
3.3.2 Nothing happens when I plug the webcam into the USB port:.......................................................................................................... 5
3.3.3 Choppy Videos and Worse than Expected Frame Rate:.......................................................................................................................5
3.3.4 No Sound from FC270S:...........................................................................................................................................................................5

FC270S WEBCAM USER MANUAL
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1Webcam Overview
1.1 Hardware Overview
Model
Description
Sensor
1920×1080P CMOS
Lens
4 layers
Video resolution/ frame rate
1920×1080, 30 FPS
Focusing range
5 cm to 5 m
Audio
2 omnidirectional microphone ;
4 omnidirectional
microphone arrays;
automatic noise
suppression, automatic
echo cancellation;
2 loudspeakers, 1 W x 2
Power supply
USB power supply
Note:
Do not use a USB HUB for power supply to prevent failure in using the Webcam.
1.2 Minimum System Requirements
Please be sure that you meet all of the system requirements below to avoid diculties during installation.
CPU
Memory
Operation System :
1.5GHz Processor or above
512MB RAM or above
Windows XP, Vista and 7/8/8.1/10 ; Requires
Mac 10.4 or later
Connection
Resolution
Video/Sound Card
USB 1.1 Port or above
640×480 or higher recommended
16 bit or higher

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2Setting Up Your Webcam
2.1 For Mac OS X Users
The HD Webcam FC270S will be automatically installed when you connect it to a Mac; no additional software is required. You will
need to open camera software such as Quick Time, Photo Booth, Skype or Face Time to start streaming the video. Quick Time and
Photo Booth are preinstalled on all Macs as standard.
To check if the webcam is detected or not, you may click the Apple Menu (in the top left corner of your screen) and then click
About this Mac. Click on System Report from the pop-up window that appears. The System Information window for your Mac will
appear. Navigate to the USB Section and check to see if the webcam is listed as a connected device (Show as “FC270S”like the
photo below).
2.1.1 Photo Booth
Your system should automatically detect the Webcam in the Photo Booth if it has no internal camera of its own. In rare cases
where it does not, please try disconnecting the camera and reconnecting it once Photo Booth is already running, or you may try
to restart your Mac.
If your Mac has a built-in camera already , you may open Photo Booth, chick the Camera on the top left of your screen , and
choose the “FC270S” to use this webcam. (like the photo below ).

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2.1.2 Face Time
So long as the Mac being used meets Apple’s guidelines for running Face Time (having either OS X v10.5 installed or, on a small
number of models, a built-in ISight camera on OS X v10.4), simply follow the installation instructions for Macs. Your system
should automatically detect the Webcam in the Face Time.
If your Mac has a built-in camera already, you may open Face Time, chick Video on the top left of your screen, and choose the
“FC270S” to use this webcam(like the photo below ).
2.1.3 Skype
Before running the Skype, make sure that any other applications that are using the webcam are fully closed. Failure to do so will
mean that Skype may not recognize the webcam. It is highly recommended to update your Skype to latest version.
Once you have installed Skype and started it up, select Preferences... from the Skype menu in the top left corner of your screen.

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In the Audio/ Video tab , Select“FC270S” in the Microphone dropdown menu , select “FC270S” in the Camera dropdown menu .
We recommend the users uncheck the box below the Microphone dropdown menu marked Automatically adjust microphone
setting. This option, when checked, can sometimes cause sound interruptions during voice calls. Initially it is best to set the
volume slider a little less than halfway along the bar. You can adjust this later to suit your preferences.
Remember to save your changes before closing the window.
Note: Do not use a USB HUB for power supply to prevent failure in using the Webcam.
2.1.4 Setting up audio
Please make sure that the FC270S webcam is selected as the input device in the application you are using to access this feature.
You can also select it in the Mac’s System Preferences – choose the Sound pane and go to the Input tab to designate the
webcam’s microphone (“FC270S”) as your system default . You can manual adjust the Input volume of the webcam as you prefer.
2.2 For Window Users
The FC270S Webcam is compatible with most Windows operation system included: Windows vista / 2000 / XP / Vista /7
/8/8.1/10.
2.2.1 Setting up the microphone (Win 7 / 8 / 8.1 / 10 &Vista)
Open your Control Panel from the Start menu and select the Hardware and Sound panel .
In the Sound menu , click Manage Audio Devices and then the Recording tab along the top of the settings windows which
appears.
Make sure that “FC270S” is selected as the default device under Recording , and then click OK to save your changes.
If the microphone is too quiet or too loud , you can adjust it with the Properties ( Levels ) setting in the same Recording
panel.
2.2.2 Speaker Setup of FC270S
Select Start > Control Panel > Hardware and Sound.
Under the Sound tab, click Manage Audio Devices. Click the Playback tab on the top of the displayed setup window.
On the Playback tab, click HD Webcam FC270S, and then click as the Set Default button. Click OK to save your changes.
If the speaker is too quiet or too loud, you can make changes to the property (level) of the same recording panel.
You may also need to set up the default device for the individual applications you use.

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3FAQs- Frequently Asked Questions
3.1 Troubleshooting for Mac OS X Users
3.1.1 The webcam is not recognized when I connect it to my Mac. I am using OS X 10.4.2 or earlier
If you are using an earlier version of the OS X 10.4 software, please install the free Apple Software Update to 10.4.3 or later for the
automatic webcam detection to work. We recommend updating to latest version if possible for full Face Time webcam support to
be available as well.
3.1.2 The webcam is not recognized on Mac, I am using latest OS X.
Find if the “FC270S” is listed in the System Report , if not , you may try this way:
1)Quit all open apps that may try to use the camera
2)Open Terminal, found in the /Applications/Utilities directory in OS X
3)Enter the following command strings exactly, then hit return: sudo killall VDC Assistant
4)Still at the terminal , issue the following command as well: sudo killall AppleCamera Assistant
5)Enter the administrator password when requested, this is required to execute a command with superuser privileges as prefixed
by sudo
6)Relaunch the app that was attempting to use the camera
3.2 Troubleshooting for Windows Users
3.2.1 Webcam Not Recognized by the System
1)Right-click Start or the Windows icon in the lower left corner on the desktop.
2)Select Device Manager.
Locate the imaging device (displayed as audio controller, video and game on Win 7 or Vista operating system). Check whether
the “FC270S”exists. If “FC270S” exists, select Enable.
If the device can’t be located, check whether the Webcam is properly connected to the PC.
Try to insert the Webcam into another USB port. For example, insert the Webcam into a port on the rear of the PC.
3.2.2 Video Device Not Recognized” Error by Windows
Open Device Manager. Check whether “FC270S” is selected.
3.3 Others
3.3.1 Blurry Pictures/Videos:
Place the subject of the photograph within a range of 5 cm to 5 m away from the Webcam to obtain higher definition.
3.3.2 Nothing happens when I plug the webcam into the USB port:
Please try a different USB port. We recommend directly connecting webcams to a USB port on your computer, not through a USB
hub.
3.3.3 Choppy Videos and Worse than Expected Frame Rate:
Note when light is insuffcient, the captured frame rate decreases. In this case, videos are blurry. To obtain the highest frame rate
possible, use the Webcam in a place with suffcient lighting.
3.3.4 No Sound from FC270S:
See section 2.2.2 in this manual for the solution. Do not use a USB HUB for power supply.

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