Fujitsu IP-HE950 Installation manual

IP-HE950
HARDWARE USER'S GUIDE

IP-HE950 Hardware User's Guide
Copyright 2017 FUJITSU LIMITED
i
USING IP-HE950 SAFELY
Handling of This Document
This document contains important information regarding the safe use of the IP-HE950. Read it
thoroughly before operating this unit. Make sure that users of this equipment read and
understand thoroughly all safety precautions contained in the document. Keep the document in
a safe and convenient location for quick reference.
Fujitsu makes every effort to prevent users and bystanders from being injured and to prevent
property damage. Be sure to use this unit in accordance with instructions in the document.
Warning on Electromagnetic Interference
The following notice is for USA users only.
The IP-HE950 has been tested and found to comply with the limits for a Class A digital unit,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction document, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference
at one's own expense.
The following notice is for Canada users only.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
The following notice is for EU (European Union) users only.
This is a Class A product of Electromagnetic Interference (EMI) standard. In a domestic
environment this product may cause radio interference in which case the user may be required
to make adequate measures.
This document includes technology controlled under the Foreign Exchange and Foreign Trade
Control Law. The document or a portion thereof must not be exported (or re-exported) without
authorization from the appropriate governmental authorities in accordance with the above law.
The IP-HE950 is designed and manufactured for use in standard applications such as office
work, personal units, and household appliances. The product is not intended for special uses
(such as nuclear-reactor control in atomic energy facilities, aeronautics and space systems, air
traffic control, operation control in mass transit systems, medical units for life support, and
missile firing controls in weapons facilities) where particularly high reliability requirements exist,
where the pertinent levels of safety are not guaranteed, or where a failure or operational error
could threaten a life or cause physical injury (hereafter referred to as "mission-critical" use).
Customers considering use of this product for mission-critical applications must have
safety-assurance measures in place beforehand. Moreover, they are requested to consult our
sales representative before embarking on such specialized use.
Copying of and disassembly, decompilation, and other forms of reverse-engineering of any
programs included with this unit are prohibited.
Microsoft, Windows, and Internet Explorer are trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.

IP-HE950 Hardware User's Guide
Copyright 2017 FUJITSU LIMITED
ii
Macintosh, Mac OS, and Safari are trademarks or registered trademarks of Apple Inc. in the
United States.
Google Chrome and Android are registered trademarks of Google Inc.
No part of this document shall be reproduced in any way or form without the permission of
Fujitsu Limited.

IP-HE950 Hardware User's Guide
Copyright 2017 FUJITSU LIMITED
iii
PREFACE
Thank you for purchasing the IP-HE950 (H265/HEVC CODEC).
The IP-HE950 is a video transmission unit with H.265/HEVC encoding technology, which performs at
a high compression rate.
This document explains how to use the hardware of the IP-HE950.
This document is intended for system designers and administrators who use the IP-HE950. Readers
are assumed to have a basic understanding of networks and video distribution.
Edition 2
July 2017
Product operating environment
The IP-HE950 is intended for use with indoor systems.
Note
The contents of this document are subject to change without notice.

IP-HE950 Hardware User's Guide
Copyright 2017 FUJITSU LIMITED
iv
ORGANIZATION AND CONTENTS OF
THIS DOCUMENT
This document consists of five chapters, an appendix, and a glossary.
Read Chapters 1 and 2 first for information on installing and connecting the IP-HE950. Then, read
Chapter 3 for operating instructions. Chapter 4 and subsequent chapters can be read as required.
Chapter 1 Preparations
This chapter describes the checks that are required before the start of IP-HE950 operation.
Chapter 2 Installation and Connection
This chapter describes IP-HE950 installation conditions and how to connect it to its peripherals.
Chapter 3 Operating Instructions
This chapter describes how to turn on/off, set up, and operate this unit.
Chapter 4 Connection Cable Specifications
This chapter describes the scope of IP-HE950 installation work and contains cable connection
system diagrams and cable and connector details.
Chapter 5 Troubleshooting
This chapter describes the actions to take if, for example, this unit does not operate normally or if an
alarm LED goes on.
Appendix
The appendix contains views of this unit and lists its main specifications. Precautions and other such
notes on installation work and on-site tune-up are also covered in this section.
Glossary
The glossary describes the technical terms that readers of this document need to know.

IP-HE950 Hardware User's Guide
Copyright 2017 FUJITSU LIMITED
v
WARNING INDICATIONS
This document uses warning indications to warn of conditions in order to prevent serious
injury and property damage. Warning indications consist of warning markings of specific
levels and warning messages. The warning markings are shown below along with their
definitions.
WARNING
WARNING indicates a situation that could lead to serious injury
or loss of life if procedures are not followed correctly.
CAUTION
CAUTION indicates a situation that could lead to minor or
moderate injury and/or damage to the IP-HE950 itself or other
property if procedures are not followed correctly.
In addition, the following symbols are used together with the above-shown indicators to
indicate details of the pertinent risk and/or damage.
is the symbol shown to tell the reader about an act that must not
be done (prohibited act). Specific warning details ("Prohibited" on
the left here) are shown centered under and to the side of the
symbol.
is the symbol shown to tell the reader to be sure to follow
instructions. Specific warning details ("Instruction" on the left here)
are shown centered under and to the side of the symbol.
Instruction
Prohibited

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vi
Warning indications within text
Warning markings are followed by warning messages. Every warning marking is centered on
a line. Left and right indents are set for warning messages to differentiate them from ordinary
text. Furthermore, the lines immediately before and after warning indications are left blank.
(Example)
WARNING
Possibility of electric shock, fire, and damage to this unit
Always observe the precautions given below.
There may be a hazardous situation that could lead to electric shock, fire,
and damage to this unit.
- Always connect the power cord to a power receptacle for a standard
two-prong plug with ground.
- Connect this unit to a power receptacle with a capacity of 1 A or more.
When using a power extension cable, be sure that the total power
consumption of all equipment connected to the cable does not exceed
the rated capacity of the cable. If a power receptacle with a low
capacity or capacity below the rated value is used, the power
receptacle, extension cable, or power distribution wiring may overheat
and start a fire.
Important warning indications are summarized below in "Safety Precautions."

IP-HE950 Hardware User's Guide
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vii
SAFETY PRECAUTIONS
List of important warnings
The following table shows a list of important warnings.
Work time
Warning
Normal use
Possibility of electric shock and fire
Ensure that drink containers and metal objects are not placed on or near this
unit.
The presence of foreign matter such as water inside this unit creates a
hazardous situation that could lead to electric shock and fire.
Possibility of electric shock and fire
Ensure that no liquid is splashed on this unit, making it wet.
The presence of foreign matter such as water inside this unit creates a
hazardous situation that could lead to electric shock and fire.
Possibility of electric shock and fire
Ensure that the power cord does not become damaged, and avoid tampering
with it.
If the power cord has a heavy object placed on it, is pulled or bent, or beco
mes
entangled, it could be damaged as a result. The power cord could also be
damaged if subjected to heat. Damage to the power cord creates a
hazardous
situation that could lead to electric shock and fire.
Possibility of electric shock and fire
If excessive heat, smoke, an abnormal odor, or an unusual noise is coming
from this unit, immediately set the power switch to the OFF position and
remove the power cord plug from the power receptacle. Then, contact a
Fujitsu Service Center.
There may be a hazardous situation that could lead to electric shock and fire.
Possibility of electric shock and fire
If foreign matter (e.g., water, bits of metal, fluid) gets inside this unit,
immediately set the power switch to the OFF position and remove the power
cord plug from the power receptacle. Then, contact a Fujitsu Service Center.
There may be a hazardous situation that could lead to electric shock and fire.
Possibility of electric shock and fire
If this unit has been dropped or otherwise damaged, immediately set the
power switch to the OFF position and remove the power cord plug from the
power receptacle. Then, contact a Fujitsu Service Center.
There may be a hazardous situation that could lead to electric shock and fire.
This indicates a situation that could lead to serious injury or loss of life
if procedures are not followed correctly.
WARNING
Prohibited
Prohibited
Prohibited
Instruction
Instruction
Instruction

IP-HE950 Hardware User's Guide
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viii
Work time
Warning
Installation Possibility of electric shock and fire
Do not install this unit in the following places because electric shock and fire
may result from operation there:
- Extremely dusty or dirty location
- Wet and humid location
- Hot location, such as a place where this unit is exposed to direct
sunlight or is near heating equipment
- Near products (e.g., speakers) that generate a strong magnetic field
- Location where the temperature is too hot or cold
- In an environment with sharp temperature fluctuations
- Area with poor ventilation
- Near a fire
Possibility of electric shock, fire, and damage to this unit
Always observe the precautions given below.
There may be a hazardous situation that could lead to electric shock, fire, and
damage to this unit.
- Always connect the power cord plug to a power receptacle for a standard
two-prong plug with ground.
- The AC power cord supplied with the unit supports voltages up to the rated
voltage of 125 V. To use the IP-HE950 above the rated voltage of 125 V,
refer to "4.2 Cable and Connector Details," and select another power cord.
- Connect the IP-HE950 to a power receptacle with a capacity of 1 A or more.
When using a power extension cable, be sure that the total current
consumption of all equipment connected to the cable does not exceed the
rated capacity of the cable. If a power receptacle with a low capacity or
capacity below the rated value is used, the power receptacle, extension
cable, or power wiring may overheat and start a fire.
- This unit is shut off by pulling out the power cord from the unit’s power inlet
connector. Please install this unit where you can easily access the power
inlet connector.
Instruction
Prohibited

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ix
Work time
Precaution
Installation and
relocation
Possibility of serious injury and damage to this unit
Do not install this unit in a place where it is exposed to shock and strong
vibrations, on an incline, or at an unstable location. Otherwise, there may be
a hazardous situation that could lead to serious injury and damage to this
unit.
Possibility of serious injury and damage to this unit
When relocating this unit, observe the precautions given below to protect
against injury and damage to the unit.
- Set the power switch to the OFF position, and disconnect all connected
cables. Take care to avoid getting your feet entangled in the cables.
- To prevent serious personal injury when moving the unit, pay special care
and attention to your surroundings.
Cleaning Possibility of fire, serious injury, and damage to this unit
When cleaning this unit, observe the precautions given below to protect
against fire, serious injury, and damage to the unit.
- When cleaning the unit, do not use cleaning spray that contains
combustible material. Furthermore, do not use such spray around the unit.
- When cleaning the unit, wipe it with a cloth with the water (or neutral
detergent diluted in water) squeezed out.
- When wiping, be careful to prevent water from entering the IP-HE950
from
a button/switch or opening.
Maintenance
Possibility of serious injury and damage to this unit
When performing maintenance on this unit, observe the precautions given
below to protect against serious injury and damage to the unit.
- Be sure to turn off the power and then unplug the power cord from the
power receptacle before installing or removing an SFP module, which is
a
hardware option. Furthermore, when connecting this unit with a
conversion cable, pay special care and attention to not damage the
conversion cable.
- The SFP module has a lock mechanism. Firmly insert the module until it
locks. When removing the module, hold down the unlock mechanism.
Never forcibly remove the module because that may cause damage.
This indicates a situation that could lead to minor or moderate injury
and/or damage to this unit itself or other property if procedures are not
followed correctly.
CAUTION
Instruction
Prohibited
Instruction
Prohibited
Instruction
Prohibited

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LABEL
The labels shown below are affixed to this unit.
Never remove the labels. If one becomes dirty and the message becomes difficult to read,
contact a Fujitsu Service Center.
The following labels are intended for users of this unit.
- Example of labels shown on the IP-HE950E
Figure A Labels shown
LISTED
R
CUS
1K91
I T E
E136004
Manufacture Fuj itsu Limited Address: 1-1, Kamikodanaka 4-Chome, Nakahara-Ku, Kawasaki 211-8588, Japan
Authorised representati ve Fuj itsu Services Limited Address: 22 Baker Street, London, W1U 3BW, United Kingdom
CAN ICES-3 (A) / NMB-3 (A)
MODEL PART NO.
IP-HE950E TA24372-B10X
This device complies with Part 15 of the FCC Rules. operation is subject to the following two conditions: (1) This device may not cause harmful interference. and (2) this device must accept any interference received, including interference that may cause undesired operation.
MADE IN JAPAN
0.93A-0.53A
1φ
100V-240V～
50/60Hz
2.5kg
0.093kVA-0.126kVA
T
認証番号
D17-0005001
FUJITSU LIMITED
01A
17-03 00001
IP-HE950E
TA24372-B10X
00001
01A17-03
F
LISTED
R
CUS
1K91
I T E
E136004
Manufacture
Fujitsu Limited
Address: 1-1, Kamikodanaka 4-Chome, Nakahara-Ku, Kawasaki 211-8588, Japan
Authorised representative
Fujitsu Services Limited
Address: 22 Baker Street, London, W1U 3BW, United Kingdom
CAN ICES-3 (A) / NMB-3 (A)
MODEL
PART NO.
IP-HE950E
TA24372-B10X
This device complies with Part 15 of the FCC Rules.
operation is subject to the following two conditions:
(1) This device may not cause harmful interference. and
(2) this device must accept any interference received,
including interference that may cause undesired operation.
MADE IN JAPAN
0.93A-0.53A
1φ
100V-240V～
50/60Hz
2.5kg
0.093kVA-0.126kVA
T
認証番号
D17-0005001
FUJITSU LIMITED
01A
17-03
00001

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xi
PRODUCT HANDLING PRECAUTIONS
Maintenance
WARNING
Do not try to repair this equipment yourself. Contact a Fujitsu Service
Center.
CAUTION
Read this document thoroughly before attempting to operate this equipment.
If you have any questions, contact a Fujitsu Service Center.
If a problem occurs, contact a Fujitsu Service Center.
The Fujitsu Service Center will ask you to describe the problem, the lamp display status of
alarm LEDs, and other details. Check the system for this information.
Connectable equipment
Only equipment that conforms to the interface specifications of this unit (refer to "A.2.3
Interface specifications") can be connected. If incompatible equipment is connected, the result
may be unexpected personal injury and property damage.
Disposal
To dispose of this unit, contact a Fujitsu Service Center, or request a specialist to take care of
its disposal.
Modification and rebuild
Do not use this unit if it has been modified or rebuilt, such as by an overhaul with
refurbished/used parts. Otherwise, the result may be unexpected personal injury and property
damage.

IP-HE950 Hardware User's Guide
Copyright 2017 FUJITSU LIMITED
I
CONTENTS
USING IP-HE950 SAFELY ...........................................................................................................i
PREFACE...................................................................................................................................iii
ORGANIZATION AND CONTENTS OF THIS DOCUMENT .....................................................iv
WARNING INDICATIONS...........................................................................................................v
SAFETY PRECAUTIONS..........................................................................................................vii
LABEL..........................................................................................................................................x
PRODUCT HANDLING PRECAUTIONS...................................................................................xi
Chapter 1 Preparations··················································································1
1.1 Main Features................................................................................................................. 2
1.2 Components ................................................................................................................... 4
1.3 Typical Applications ........................................................................................................ 5
1.4 Parts Names................................................................................................................... 6
Chapter 2 Installation and Connection·····························································9
2.1 Installation Conditions ...................................................................................................11
2.1.1 Environmental conditions.......................................................................................11
2.1.2 Installation environment .........................................................................................11
2.1.3 Intake and exhaust................................................................................................ 21
2.1.4 Installation space................................................................................................... 21
2.2 Power Supply Connections .......................................................................................... 22
2.2.1 Connection to ground............................................................................................ 22
2.2.2 Connection to a power source .............................................................................. 23
2.3 Connection to SDI Equipment...................................................................................... 26
2.3.1 Connection to SDI output equipment.................................................................... 26
2.3.2 Connection to SDI input equipment ...................................................................... 27
2.4 Connection to External Sync Signals (REF) ................................................................ 28
2.5 Connection to DVB-ASI Equipment ............................................................................. 29
2.5.1 Connection to DVB-ASI input equipment.............................................................. 29
2.5.2 Connection to DVB-ASI output equipment ........................................................... 30
2.6 Connection to LAN Equipment..................................................................................... 31
2.7 Connection to Quad Link 3G-SDI Equipment .............................................................. 33
Chapter 3 Operation Instructions·································································· 35
3.1 Turning On/Off the IP-HE950 ....................................................................................... 36
3.1.1 Turning on the IP-HE950....................................................................................... 36
3.1.2 Turning off the IP-HE950....................................................................................... 36
3.2 Unit Settings and Operation (WEB) ............................................................................. 37
3.3 Unit Settings and Operation (VFD) .............................................................................. 38
3.4 Special Use of the CANCEL Key ................................................................................. 39
Chapter 4 Cable Specifications····································································· 40
4.1 Installation Preparations............................................................................................... 41
4.2 Cable and Connector Details ....................................................................................... 43
Chapter 5 Troubleshooting··········································································· 47
5.1 Help Information ........................................................................................................... 48
5.2 Alarm LED Goes On..................................................................................................... 55
5.3 Maintenance ................................................................................................................. 56
5.3.1 Maintenance area.................................................................................................. 56
5.3.2 Unit (maintenance part) replacement.................................................................... 57
5.3.3 SFP module (maintenance part) replacement...................................................... 57
5.3.4 Cable and SFP module removal procedures........................................................ 57
Appendix ··································································································· 58
A.1 Appearance .................................................................................................................. 59
A.1.1 IP-HE950E ............................................................................................................ 59

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A.1.2 IP-HE950D ............................................................................................................ 60
A.2 Main Specifications....................................................................................................... 61
A.2.1 External specifications .......................................................................................... 61
A.2.2 Environmental specifications................................................................................. 61
A.2.3 Interface specifications.......................................................................................... 62
A.3 Installation Work ........................................................................................................... 69
A.3.1 Installation work scope.......................................................................................... 69
A.3.2 Unpacking and unit check ..................................................................................... 69
A.3.3 Installation conditions............................................................................................ 69
A.3.4 Connecting external cables................................................................................... 69
A.4 On-Site Tune-Up Work ................................................................................................. 70
Glossary ···································································································· 73
Glossary.................................................................................................................................... 74

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1
Chapter 1 Preparations
This chapter describes an overview of IP-HE950 operation.
1.1 Main Features ·············································································2
1.2 Components ···············································································4
1.3 Typical Applications ······································································5
1.4 Parts Names ···············································································6
Chapter 1
Preparations

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2
1.1 Main Features
The IP-HE950 is a video transmission unit with H.265/HEVC encoding technology, which
performs at a high compression rate.
The IP-HE950 supports H.265/HEVC 4:2:2 10-bit and 4K/2160p, and provides high-quality
video encoding. It also supports the H.264 encoding format, ensuring connectivity with existing
H.264 units.
The IP-HE950 is equipped with the SFP module interface as well as the SDI input/output
interface. Through a combination of option licenses, the unit can be scaled to diverse interface
configurations matching operation scenarios.
The encoder can store compressed video and audio in files to fetch and transmit them to
decoders at any time. In addition, the decoders that received the files can play them offline.
In addition to Fujitsu's high-quality video compression technology, the IP-HE950 inherits
powerful fault tolerance technology for IP networks from H.264 units.
The IP-HE950 provides high operability. You can operate the unit from the Web GUI, the front
panel, and S N M P.
In order for this unit to operate, you will need to purchase and install a software license. For
details, refer to the IP-HE950 Software User's Guide.
Table 1-1 Specifications
Product name
Function IP-HE950E IP-HE950D
Video and audio I/F
1 x [BNC]: 12G/3G/HD/SD-SDI
input
1 x [D-sub9 female]: AES-EBU
2 stereo input, Analog
(Balanced) 1 stereo input
2 x [SFP]: Quad 3G-SDI input
1 x [BNC]: 12G/3G/HD/SD-SDI
output
1 x [D-sub9 female]: AES-EBU 2
stereo output, Analog (Balanced) 1
stereo output
1 x [BNC]: Reference input
1 x [BNC]: Reference output
2 x [SFP]: Quad 3G-SDI output
Display part
VFD (22 characters x 4 lines)
Operation part
Operation keys (, ENTER, CANCEL)
Network
2 x [RJ45]:
10BASE-T/100BASE-TX/1000
BASE-T (control shared)
2 x [RJ45]:
10BASE-T/100BASE-TX/1000BAS
E-T (control shared)
DVB-ASI
2 x [BNC]: DVB-ASI output
1 x [BNC]: DVB-ASI input
AUX data
1 x [D-sub9 female]: RS-232C/RS-422
Installation conditions
Indoor: Desktop installation or rack mounted
External dimensions
210 (W) x 300 (D) x 43 (H) mm
Cooling method
Forced air cooling
Power
100 to 240 VAC
Weight
Max. 2.5 kg
Power consumption
126 VA or less
122 VA or less
Temperature and
humidity conditions
-10 to 55°C (except for startup under 0°C) / 20% to 90% RH (no
condensation)
1.1

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Table 1-2 Hardware options
Hardware option Description
Quad 3G-SDI input option Supports 3G-SDI x 4 inputs.
(For IP-HE950E: SFP module x 2)
Quad 3G-SDI output option Supports 3G-SDI x 4 outputs.
(For IP-HE950D: SFP module x 2)
Quad 3G-SDI conversion cable
option
Conversion cable from HD-BNC to BNC
(For Quad 3G-SDI input/output option)
Rack Mounting Kit Type A1 19" rack mounting kit (for 1 unit)
Rack Mounting Kit Type C2 19" rack mounting kit (for 2 units)
For software options, refer to the IP-HE950 Software User's Guide.

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1.2 Components
The IP-HE950 product package consists of the main unit, a safety manual, rubber feet, and a
power cord holder (AC cord clamp). In addition, you can procure each of them separately as
required.
- IP-HE950 x 1 (Cables for various connections are procured separately.)
- Safety manual x 1 - Rubber foot x 4 - Power cord holder x 1
(AC cord clamp)
Figure 1-1 Component list
1.2

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1.3 Typical Applications
This section shows IP-HE950 application examples (examples of system configurations
using the IP-HE950).
The basic configuration is for video transfer over point-to-point connections.
Here, a camera is connected to the encoder, and video is transferred to the decoder via the
Internet and output to the monitor.
Figure 1-2 Sample System configuration: Broadcast
Contents transmission and live coverage
By using the DVB-ASI interface provided as a standard function, the IP-HE950 can transmit
video via SNG (Satellite News Gathering) and FPUs (Field Pickup Units).
Figure 1-3 Sample System configuration: SNG
IP-HE950E
Live
distribution
SDI
SDI
Internet
Monitor
Camera
IP-HE950D
IP-HE950E
Live distribution
SDI
SDI
Monitor
Camera
IP-HE950D
DVB-ASI
DVB-ASI
1.3

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1.4 Parts Names
This section describes the name and function of each part of the IP-HE950.
The following figures show the layouts of parts on the outside of this unit, and the table
underneath lists the names and functions of individual parts. The numbers in the figures
correspond to the numbers in the table.
Figure 1-4 Front view (common to the IP-HE950E and IP-HE950D)
Figure 1-5 Rear view (IP-HE950E)
Figure 1-6 Rear view (IP-HE950D)
Table 1-3 Parts names
No.
Name
Function
(1) Maintenance port
Port used by a customer engineer. Normally, it is not used. The
cover is fixed in place with a screw.
(2) USB port
USB port supported in the future. This is disabled now. The
cover is fixed in place with a screw. Never remove the cover.
(3) Front panel
Used to display the unit status and make various settings. 22
characters x 4 lines
1.4