Full gauge controls Sitrad inbox User manual

+55 [51] 3475-3308 I www.fullgauge.com.br

inbox

Ver.01

Supervisory HDMI

system

Serial Ethernet USB Wi-Fi Server

communication

485

SITRADINBOXV01-01T-17026

1.SUMMARY

2. DESCRIPTION......................................................................................................................................................................................................................25

1. SUMMARY.............................................................................................................................................................................................................................24

GLOSSARY

3. APPLICATIONS.....................................................................................................................................................................................................................25

4. TECHNICAL SPECIFICATIONS............................................................................................................................................................................................25

5. INDICATORS AND BUTTONS..............................................................................................................................................................................................26

6. SIGNALS...............................................................................................................................................................................................................................26

7. CONNECTING TO THE CONTROLLERS.............................................................................................................................................................................26

8. REMOTELY CONNECTING THE SITRAD PRO...................................................................................................................................................................28

9. SETTING UP THE SITRAD INBOX.......................................................................................................................................................................................31

10. INTERCONNECTING CONTROLLERS AND SITRAD INBOX...........................................................................................................................................40

11. ANNEXES - REFERENCE IMAGES....................................................................................................................................................................................42

12. INTERFACE INSTALLATION...............................................................................................................................................................................................43

13. WARRANTY.........................................................................................................................................................................................................................44

Have this manual in your hands using the FG Finder application.

HOTSPOT : The name of a particular location where a wireless network (Wi-Fi technology) is available for use.

ETHERNET : An interconnection structure for local area networks (LAN) - based on the packets shipment. It defines cabling and electrical signals for the

physical layer, in a packet format and protocols for the OSI model’s Media Access Control (MAC) sublayer.

DHCP : Enables a server to automatically distribute different IP addresses to all computers as they submit a request to connect to the network. This distribution of

the IPs is performed at a predefined interval, configured on the server. Whenever one of the machines is disconnected, the IP will be free for use in another.

HDMI : Stands for High-Definition Multimedia Interface, which is a digital audio and video conductive interface, capable of transmitting uncompressed data,

being an improved alternative to analog standards such as radio frequency, VGA, and others.

PROXY : Term used to define the intermediaries between the user and the server. For that reason, it performs the role of connecting the (local) computer to the

external network (Internet). Because local computer addresses are not valid for external access, the proxy is responsible for sending the request from the local

address to the server by, translating and forwarding it to the computer.

OHMS : The electrical resistancel, a unit of measurement recognized by the International System of Units (SI). The OHMs comprise the ratio of the voltage of a

volt to an ampere current.

BROWSER : A software program developed to allow Web browsing, capable of processing several languages, such as HTML, ASP, and PHP. Its interface varies

according to the brand, chosen by the user.

USB : Universal Serial Bus, a type of technology that allows the connection of peripherals without having to turn off the computer, as well as transmitting and

storing data.

WARNING

2. DESCRIPTION

3. APPLICATIONS

4. TECHNICAL SPECIFICATIONS

The inbox acts as a data server, providing monitoring information with the Pro program (Windows application) and Sitrad Mobile (mobile sitrad Sitrad

application). The inbox is a device capable of managing the data provided by the Full Gauge controllers installed in the communication network, sitrad

being responsible for collecting, storing, monitoring and making information available.

The inbox enables remote access to information from a variety of applications, such as temperature, humidity, pressure and voltage data, from sitrad

anywhere around the world. It is a versatile tool, which can be applied in several segments, such as supermarket chains, refrigerators, restaurants, hotels,

laboratories, among others.

The built-in memory allows users to store controller database and plot graphs. nctionality records the parameter changes made by local or The event log fu

remote computers, smartphones, tablets or directly in the controller. This is just one example - the inbox preserves the renowned operating features Sitrad

of the traditional Sitrad Service.

The device enables direct connection of up to 32 instruments using its RS-485 communication port. It is also possible to collect controller data through the Wi-Fi,

Ethernet and USB converters provided by Full Gauge Controls.

- Installations whereby the supervision of a system controlled by Full Gauge controllers is desired.

BEFORE THE INSTALLATION OF THE CONVERTER, WE RECOMMEND READING THE INSTRUCTION MANUAL IN FULL, TO

PREVENT POSSIBLE DAMAGES TO THE PRODUCT.

PRODUCT INSTALLATION PRECAUTIONS:

- Before performing any procedure on this instrument, unplug it from the power grid;

- Ensure that the instrument has adequate ventilation, avoiding installation on panels containing devices that could cause it to operate outside

of its specified temperature range;

- Install the product away from sources that may generate eletromagnetic disturbances, such as: motors, contactors, relays, electrovalves, etc.;

AUTHORIZED SERVICES:

- The product’s installation or maintenance must only be performed by qualified personnel;

ACCESSORIES:

- Only use Full Gauge Control’s original accessories;

- If you have any questions, please contact our technical support.

DUE TO ITS CONTINUOUS DEVELOPMENT, FULL GAUGE CONTROLS RESERVES THE RIGHT TO CHANGE INFORMATION

CONTAINED IN THIS MANUAL AT ANY TIME, WITHOUT PRIOR NOTICE.

Operating temperature 0 to 40ºC / 32 to 104ºF

Operating humidity 0 to 90% UR (without condensation)

Converter power

Power supply provided with the converter

External power supply 5,1 Vdc / 2A

Ethernet

Wi-Fi

USB

HDMI

Internal memory

10 / 100 LAN PORT

802.11 b/g/n

4 ports

Full Size HDMI*

16GB**

Product dimensions 91,0 x 91,1 x 37,1 mm (WxHxD)

RS-485 Connection

Input - 100-240 Vac (50/60Hz) - Output: 5,1Vdc / 2A

- One isolated RS-485 port for connection of up to 32 instruments.

IMPORTANT:

For a correct and robust installation of the RS-485 network, see item 10- Interconnecting the controllers and inbox.

* - Connection to a HDMI monitor. Used as one of the setting up methods of inbox.

** - Shared memory. The default setting takes up 4-6 GB of available space (counting the operating system and application)

ANATEL

‘’This equipment is not entitled to the protection from harmful interference and way not cause interference with duly authorized systems.’’

‘’For more information, consult the ANATEL website: www.anatel.gov.br''

5. INDICATORS AND BUTTONS

6. SIGNALS

7. CONNECTING TO THE CONTROLLERS

The inbox has three connection methods with Full Gauge converters (USB, Ethernet and Wi-Fi) and one method for direct connection to Full Gauge sitard

controllers that have serial communication (RS-485).

1 - If the inbox is connected to a network with Internet available, the clock will be adjusted automatically according to the time zone specified in the Sitrad

product’s settings. Otherwise, please follow the steps described in items 9 and 9.3;

2 - Check the temperature of the environment where the inbox is installed. Remove any sources of heat near the equipment.

RS-485

Ethernet

USB

Wi-Fi

Power LED

Power Button

RS-485 network transmission indication LED

RS-485 network reception indication LED

Status LED

USB

Ethernet

Communication network with RS-485 instruments

Power supply

Reset Button

Audio output (Not available)

HDMI Output

Occurrence

POWER LED / State STATUS LED / State

TX / RX

Flashing

Green / Flashing

Yellow / Flashing

Blue / Flashing

Red / Flashing

Green / On

inbox off

and controllers

Communication between inbox

Red / On

Green / On

inbox booting

inbox with clock error (1)

inbox running normally

inbox overheating (2)

7.1 - Wi-Fi : Wi-Fi converters (TCP-485 Wi-Fi and TCP-485 Wi-Fi Log) can be accessed through the inbox in two ways:

- Hotspot on : Converters can be configured to connect to the Wi-Fi network provided by the inbox (without a Wi-Fi router).Sitrad

- Hotspot off : Converters are configured to connect to an existing Wi-Fi network (with a Wi--Fi router), and the inbox accesses these Sit

converters through the same Wi-Fi network

7.2 - USB : Connect the USB cable to the inbox appropriate input. The other end of the cable should be connected to the CONV32. It can be sitrad

directly connected to up to four USB converters in the inbox , using the CONV32 version 03 or higher. If version 01 or 02of CONV32 is

used only one USB can be connected.

7.3 - Ethernet : Connect the inbox to the router using an Ethernet cable (RJ-45). With another cable (RJ-45), connect the TCP-485 Sitrad

(Ethernet converter) to the same router.

7.4 - RS-485 : Directly connect the first terminal block to inputs A and B of inbox, maintaining the ‘’A-A, B-B’’ connection pattern. One Sitrad

terminal block must be used for each connected controller.

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super

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super

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B B

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B B

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B B

Hotspot on (without a Wi-Fi router) Hotspot off (with a Wi-Fi router)

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B B

IMPORTANT: Hotspot is the operation mode in which inbox provides other devices with a Wi-Fi network infrastructure to connect to.Sitrad

8. REMOTELY CONNECTING THE SITRAD PRO

8.2 - Registering the server

The inbox acts as data server, in which the data collected from the controllers is stored in its internal memory. To view and monitor this data, connect Sitrad

Sitrad Sitrad Sitrad Sitrad Pro to inbox. Firstly, from a computer, install the Pro software, available at www.sitrad.com/sitrad-pro. To connect the inbox

and register the server, proceed as follows:

8.1.2 - Ethernet Mode :

- Connect the inbox to a wired Ethernet network that has a computer with the Pro software installed. If the network being used is in DHCP sitradf sitrafd

mode, please follow steps 8.8 and 8.9 of the section ‘’Registering the Sitrad inbox server’’.

- When the network used is not in DHCP mode, please contact your network administrator and configure the inbox network parameters according to

item 9.4 (Ethernet).

8.2.1 - For the three connection modes (HOTSPOT, WI-FI and ETHERNET), the registration of inbox as server is as follow:Sitrad

8.2.2 - After connecting to the inbox network, open Pro and select the option ‘’ Register new server ’’;

IMPORTANT:

- The Ethernet Mode is independent of the others, and can be used in conjunction with Hotspot Mode or Wi-Fi Mode, but never with both

simultaneously.

- For remote connections, please contact your network administrator for network and external access settings.

8.1.3 - Wi-Fi Mode :

- On the inbox configuration screen, connect to an existing Wi-Fi network. Please check if this network has a computer with the Pro software

installed.

SitradInboxNet

fullgauge.com.br

Connected

Safe

SitradInbox001

SitradInbox

Wi-Fi Airplane Mode

3/8 - HOST439

6022

SitradInboxNet

gauge.com.br

Connected

Safe

SitradInbox001

adInbox

Merely illustrative images

8.1 - Connecting the inboxSitrad

8.1.1 - Hotspot Mode

- From a computer with the Pro installed, and with access to the Wi-Fi network, locate the inbox wireless network and connect to the network

named SitradInboxNet using the password sitrad001.

- Note : The network name and password can be modified according to item 9.5 (Wi-Fi).

8.3 - Click ‘’Server registration’’ to display the two server registration options. It is advisable that you use the ‘’Search automatically’’ option, as the IP settings

will be filled in automatically if the inbox and Pro are using the same network. For more advanced settings, use the ‘’Register new server’’ Sitrad Sitrad

option. In this case, you need to contact your network administrator to configure the IP settings.

8.4 - After the automatic search the available servers on the network will be displayed. Double click to choose the inbox server, as shown below. Sitrad

Merely illustrative images

8.5 - A window to register the chosen server will appear. In the ‘’Name’’ field, enter the chosen identification for your product. The ‘’IP Address’’ will be filled in

automatically (when it is an automatic search). Otherwise, the user should fill in this field with the IP address of the server he/she wants to be connected to. Fill in

the ‘’City’’ and ‘’State’’ fields and use admin for the ‘’User’’ and ‘’Password’’ fields.

8.6 - After entering the data on ‘’Server registration’’, click ‘’Save’’.

From this step on, the inbox server is already available in the Pro software for connection, converter registration, and instrument Sitrad Sitrad

registration.

Merely illustrative images

9. SETTING UP THE SITRAD INBOX

9.1 - The inbox settings page can be accessed directly or remotely. It consists of an application for adjusting the system’s general operating sitrad

parameters. It allows users to change date and time, network parameters, data backup and system upgrades, among other features.

It can be accessed in three different ways:

1° - Directly : Using a monitor connected to the HDMI output;

2° - Wi-Fi Connection : Using a computer, tablet or smartphone with a browser (CHROME, MOZILLA FIREFOX, SAFARI, EDGE, etc.);

3° - Ethernet Connection : Using a computer with a browser (CHROME, MOZILLA FIREFOX, SAFARI, EDGE, etc.).

The inbox has the Hotspot mode enabled by default. This mode is Sitrad

required for the first setup.

From a mobile device, access the network settings and connect to

SitradinboxNet using the sitrad001 password (the network name and

password settings can be modified later according to item 9.10).

Open a browser (CHROME, MOZILLA FIREFOX, SAFARI, EDGE, etc.) and

enter 192.168.1.1 in the address bar.

2° Wi-Fi Connection

Connect the inbox to a router using an RJ-45 cable. Using a Sitrad

computer connected to the same network, open a browser (CHROME,

MOZILLA FIREFOX, SAFARI, EDGE, etc.). Enter the IP assigned to the

software in the address bar. To know the IP number, please contact your

network administrator.

3° Ethernet Connection

For direct access, a monitor, mouse and keyboard are required. Connect them

following the example of the figure on the left. Turn on the inbox by Sitrad

pressing the POWER button. Wait for the program to start and the settings page

will be displayed automatically.

1° Directly

IMPORTANT: The inbox is factory set for wired network connections with dynamic routing (DHCP). To configure the connection to

Sitrad

static routing networks, please contact your network administrator.

9.2 - To configure the inbox proceed as follows:

- Use admin for the user and password. After fill up these fields, click Enter.

- To improve the user experience, the inbox should be registered. To register your inbox product, click ‘’ Register’’ as shown below:

Sitrad trad

9.2.1 - The first step of the registration is to provide a valid email address and then click ‘’Next’’. If the provided email address has already been used, the data

relating to this addresses registration will be loaded automatically.

IMPORTANT: In order to configure the inbox make sure that it is powered up and that the system is in operation by checking the Sitrad

green LED (on).

Merely illustrative images

IMPORTANT: The user must ensure that the computer that is registering the inbox is connected to the Internet.

Sitrad

Producto not registered

Welcome to the Sitrad InBox

Producto not registered

Welcome to the Sitrad InBox

9.2.2 - If the user is not yet registered, they must fill in the fields with their current information. Click ‘’Next’’.

9.2.3- At the end of the process, click ‘’Register’’. The ‘’Next’’ and ‘’Register’’ buttons are available only if the data entered is valid.

Merely illustrative images

Producto not registered

Welcome to the Sitrad InBox

Producto not registered

Welcome to the Sitrad InBox

9.2.4- At the end of the process, the ‘’registration successful’’ screen will be displayed.

NOTE: Once registered, the inbox will display the message ‘’Product registered’’. Unless the product is reset, it will not be possible to Sitrad

perform this operation again.

9.3 - On the ‘’General’’ tab, you can configure the time zone where the inbox will be installed, as well as the operating system’s keyboard and sitrad

language settings. Date and time settings are also performed on this tab. Click Save.

Merely illustrative images

Producto registered

Welcome to the Sitrad InBox

Merely illustrative images

9.4 - On the ‘’Ethernet’’ tab, you can configure the network parameters by choosing dynamic (DHCP) or static mode. In the dynamic mode, the inbox

automatically obtains the network settings if the network is configured to provide IP through the DHCP protocol. To configure the static mode, please contact your

network administrator. Click Save.

9.5 - On the ‘’Wi-Fi’’ tab, the user can define the connection’s mode of operation in the inbox. By clicking on ‘’Enable Hotspot Mode’’, the program sitrad

provides a wireless network structure for other devices to connect to it. Otherwise, the user must connect to a network of their preference, which can be selected

in the SSID field. The user can also disable the two modes of operation - Wi-Fi and Hotspot - by unchecking the ‘’Enable Network’’ item. Click Save.

IMPORTANT: For security reasons, the inbox suggests that the user to change the default password of access to the Hotspot.Sitrad

Merely illustrative images

9.6 - The ‘’Proxy’’ settings are required for networks that uses a Proxy server for Internet access, as the inbox automatically adjusts the date and Sitrad

time and searches for software updates online. These settings must be made by the user’s network administrator. Click Save.

9.7 - The ‘’Service’’ is an application responsible for storing and making available the data provided by the controllers (Full Gauge) to Pro.

In this tab, it is possible to perform the management by stopping or restarting it as necessary. The user can also view information on available software updates.

Click Save.

IMPORTANT: Information regarding the update, as well as the actual execution of the update are only possible if the inbox is

connected to the Internet. For advanced Internet access settings, such as a Proxy connection, please contact your network administrator.

Merely illustrative images

9.8- On the ‘’Backup’’ tab, users can create a backup copy of the service database by clicking Create Backup. Preferentially, the backup created should be

stored on removable memory devices (USB flash drive, external HDD, etc.). If there is more than one device connected, the program will switch to the one with

the most available memory;

- If there is no device connected, the inbox will store the copy in its internal memory. For security reasons, please download this file by clicking on the

download icon. The file will be automatically transferred from the inbox to the computer that is performing the remote access. When access is made Sitrad

directly to the inbox using the monitor, the download and upload actions will not be available.Sitrad

- Subsequently, backup files downloaded to other computers can be reloaded and re-stored in the inbox following the same storage preference Sitrad

criterion as for backup creation. To do this, click ‘’Load Backup’’ and specify the file that is to be uploaded;

- Data recovery is carried out by inbox from the backup files listed on the screen below. Each file can be restored by clicking on its corresponding Sitrad

action icon ;

- Backup files can be discarded by clicking the corresponding action icon . Click Save.

IMPORTANT: A good backup execution practice is the use of a removable memory device, which eliminates the need to download and upload

files, as these can be safely removed and stored in other locations.

Merely illustrative images

9.9 - The maintenance screen indicates the total percentage of memory used by inbox and gives the user the option to restart the inbox.

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9.10 - In the ‘’Logs’’ screen the user has access to the files where all the actions within the system are registered. Divided by tabs: Configuration, Sitrad Service

and Operating System.

- Configuration: The Log files contained in this tab refer to the actions taken from the configuration page. Example: date and time changes, language setting,

etc.

- Sitrad Service: The Log files contained in this tab refer to the actions taken by the Sitras Service software. Example: user creation, register of converters and

instruments, etc.

- Operating System: The Log files contained in this tab refer to the actions taken within the operating system in general. Example: errors in internet connections,

startup and shutdown of the Sitrad Service, etc.

Note.: For all the files contained in this tab you can download or delete them.

Merely illustrative images

Sitrad Inbox

9.11.2 - Click ‘’Edit User’’. The fields shown below will be displayed. Users (Super admin) are able to change the login and password that will be used in Sitrad

inbox . Click ‘’Save’’.

9.11.1 - Click the ‘’Users’’ field to display the user list screen. This screen allows users to search, add, edit and delete users. Only users with Super admin

privileges can access the inbox settings page.Sitrad

Merely illustrative images

Sitrad Inbox

Merely illustrative images

Sitrad Inbox

9.11 - To change the user and password, open Pro and connect to the inbox server. Select the inbox in the server tree, click Sitrad sitrad Sitrad

Settings Server settings Users.

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POWER

STATUS

10. INTERCONNECTING CONTROLLERS AND SITRAD INBOX

10.1 FOR A ROBUST ELECTRICAL INSTALLATION, OBSERVE THE FOLLOWING RECOMMENDATIONS:

- Use a 2-way cable, minimum 24 AWG;

- Preferably, use cables with mesh shielding to protect the communication line from outside interference;

- Avoid splicing the cable;

- Use terminal blocks to connect controllers. Besides facilitating the connection, they have a protection feature;

- Avoid connections longer than 2 meters between the connection block and the controller;

- Use a maximum of 32 devices connected to each Interface.

32 controllers 32 controllers

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CONVERTER

RS-485

POWER

STATUS

CONVERTER

RS-485

POWER

STATUS

- Size networks with maximum length of 1000 meters between the Interface and the last controller.

Maximum cable distance = 1000 m

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CONVERTER

RS-485

POWER

STATUS

- Connect a 120 ohm terminating resistor between terminals A and B of the terminal block at the end of the line when using a cable length greater than 100

meters.

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Merely illustrative images

- Avoid creating long network branches.

10.3 TOPOLOGIES NOT RECOMMENDED

INCORRECT

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CONVERTER

RS-485

POWER

STATUS

POWER

STATUS

CORRECT

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10.2 RECOMMENDED TOPOLOGIES:

- Use one of the following arrangements to create a well-defined path

Ceiling

POWER

STATUS

Maximum 2 meters

Ceiling

CONVERTER

RS-485

POWER

STATUS

Used to interconnect more than one instrument to the interface. The wires must be connected as follows: Terminal A of the controller connects to terminal A of the

connection block, which in turn must be connected to terminal A of the interface. Repeat the procedure for terminals B an , with being the cable mesh.

The terminal of the connection block must be connected to each controller’s respective terminals .

10.4 CONNECTION BLOCK FOR SERIAL COMMUNICATION

*Sold separately

- Do not ground the controllers separately.

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INCORRECT

- Ground the cable shield at one point only, preferably near the interface.

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super super

super

CORRECT

10.5 IMPORTANT

According to chapters of NBR 5410 standard:

1. Install surge protectors on the power line.

2. Serial communication and sensor cables can be installed together, but not in the same conduit where power supply and load drive cables are installed.

Power grid

Distance >10cm

Sitrad Network

Top view

Rear view

11. ANNEXES - REFERENCE IMAGES

85,7mm

91,1mm

85,7mm

37,1mm

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