Fuze Polycom VVX 300 Series User manual

Polycom VVX 300 Series Quick Reference Guide
Copyright*Fuze,*2018*
Placing a Call
Answering a Call
Rejecting an Incoming Call
1. Pick up handset
2. Or press speaker button
3. Or press headset button
4. Or press new call soft key
5. Enter the number
6. Wait 3 seconds or click send soft key
1. Pick up handset
2. Or press speaker button
3. Or press headset button
4. Complete call
5. Hang up headset
6. Or press speaker button
7. Or press headset button
1. Press reject soft key while phone is ringing
2. Call sent to voicemail immediately
Ignoring an Incoming Call
Warm Transferring a Call
Blind Transferring a Call
1. Press more soft key while phone is ringing
2. Press ignore soft key
3. Audible ringing ceases
4. Answer phone call prior to call being sent to
voicemail
1. Answer phone call
2. Notify caller of transfer
3. Press transfer soft key
4. Or Press transfer button
5. Enter number or extension to transfer call
6. Press send soft key or wait 3 seconds
7. Wait for answer
8. Announce caller
9. Press transfer soft key
10. Or Press transfer button
1. Answer phone call
2. Notify caller of transfer
3. Press transfer soft key
4. Or Press transfer button
5. Press blind soft key
6. Enter number or extension to transfer call
Forwarding an Incoming Call
Forwarding an Extension
Searching the Directory
1. Press forward soft key while phone is ringing
2. Enter phone number or extension to forward
incoming call to
3. Press forward soft key
1. Press forward soft key from lines view
2. Arrow down or up to select appropriate
forwarding option
a. Always
b. No Answer
c. Busy
3. Enter number
4. Press enable soft key
1. Press home button on phone
2. Arrow to directories icon
3. Press select button
4. Arrow and select contact directory from
menu
5. Enter search criteria
6. Press search soft key
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Polycom VVX 300 Series Quick Reference Guide
Copyright*Fuze,*2018*
Create a Conference Call
Conference Call Actions
Add a Contact
1. Call first participant
2. Press more soft key
3. Press confrnc soft key
4. Dial number of second participant
5. Press confrnc soft key
1. Press hold soft key to place all participants
on hold
2. Press split soft key to move participants into
separate calls
3. Press end call soft key to hang up just your
line, leaving other participants connected
1. Press home button on phone
2. Arrow to directories icon
3. Press select button
4. Arrow and select contact directory from
menu
5. Press add soft key
6. Enter contact information
7. Press save soft key
Add a Speed Dial
Access Voicemail
Setup
Internal Contact
1. Search for an internal contact
2. Press info soft key
3. Press more soft key
4. Press add soft key
5. Press yes soft key
External Contact
1. Add a Contact
2. Arrow down on contact record to Favorite
Index field
3. Enter an used speed dial number
4. Press save soft key
1. Press voicemail button
2. Or Dial *123
3. Or Press home button on phone
4. Arrow and select messages icon
5. Or Dial number from outside phone
6. Press * key on phone when you message
begins
1. Access voicemail
2. Enter default pin (4-digit extension)
3. Record name
4. Record busy message
5. Record unavailable message
6. Reset pin
a. 4 digits
b. Non sequential
c. Different digits
d. Not 4 digit extension
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