Gaggia PLATINUM SWING UP User manual

Operation and maintenance manual
Before using the machine, please read the attached operating instructions.
Carefully read the safety rules
Mode d'emploi
Veuillez lire attentivement le mode d'emploi
(notamment les consignes de sécurité) avant d'utiliser l'appareil.
FOR HOUSEHOLD USE ONLY
USAGE DOMESTIQUE SEULEMENT

IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always
be followed, including the following:
1. Read all instructions.
2. Do not touch hot surfaces. Use handles or knobs.
3. To protect against fire, electric shock and injury to persons do not
immerse cord, plugs, or appliance in water or other liquid.
4. Close supervision is necessary when the appliance is used by or near
children.
5. Unplug from outlet when not in use and before cleaning. Allow to
cool before putting on or taking off parts, and before cleaning the
appliance.
6. Do not operate any appliance with a damaged cord or plug or after the
appliance malfunctions, or has been damaged in any manner. Return
appliance to the nearest authorized service facility for examination,
repair or adjustment.
7. The use of accessory attachments not recommended by the appliance
manufacturer may result in fire, electric shock or injury to persons.
8. Do not use outdoors.
9. Do not let cord hang over edge of table or counter, or touch hot
surfaces.
10.Do not place on or near a hot gas or electric burner, or in a heated
oven.
11.Always attach plug to appliance first, then plug cord into wall outlet.
To disconnect, turn any control to “off”, then remove plug from wall
outlet.
12.Do not use appliance for other than intended use.
13.Save these instructions.
SAVE THESE INSTRUCTIONS

CAUTION
This appliance is for household use only. Any servicing, other than cleaning
and user maintenance, should be performed by an authorized service centre.
Do not immerse machine in water. To reduce the risk of fire or electric
shock, do not disassemble the machine. There are no user serviceable
parts inside the machine serviceable by the user. Repair should be done by
authorized service personnel only.
1Check voltage to be sure that the voltage indicated on the nameplate
corresponds with your voltage.
2Never use warm or hot water to fill the water tank. Use cold water only.
3Keep your hands and the cord away from hot parts of the appliance
during operation.
4Never clean with scrubbing powders or harsh cleaners. Simply use a soft
cloth dampened with water.
5For optimal taste of your coffee, use purified or bottled water. Periodic
descaling is still recommended every 2-3 months.
6Do not use flavored or caramelized coffee.
INSTRUCTIONS FOR THE POWER
SUPPLY CORD
AA short power-supply cord is provided to reduce risks of tangling or
tripping over a longer cord.
BLonger extension cords are available and may be used if care is exercised in
their use.
CIf a long extension cord is used:
1 the marked electrical rating of the extension cord should be at least as
great as the electrical rating of the appliance.
2 if the appliance is of the grounded type, the extension cord should be
a grounding type
3 the cord should not hang from the table to avoid the risk of tangling
or tripping.

2CONTENTS
GENERAL INFORMATION................................................................................................................... 3
APPLIANCE......................................................................................................................................... 4
ACCESSORIES ......................................................................................................................................................4
INSTALLATION .................................................................................................................................... 5
STARTING THE MACHINE .........................................................................................................................................5
SETTING THE LANGUAGE.........................................................................................................................................6
“AQUA PRIMA”WATER FILTER...................................................................................................................................7
DISPLAY .............................................................................................................................................. 8
(OPTI-DOSE)INDICATES THE COFFEE DOSE PER CUP ....................................................................................................8
ADJUSTMENTS................................................................................................................................... 9
COFFEE INTENSITY................................................................................................................................................9
ADJUSTING THE HEIGHT OF THE DRIP TRAY .................................................................................................................9
COFFEE GRINDER ADJUSTMENT ................................................................................................................................9
BEVERAGE DISPENSING................................................................................................................. 10
ESPRESSO / COFFEE / LONG COFFEE ......................................................................................................................10
DISPENSING BEVERAGES WITH GROUND COFFEE ........................................................................................................ 11
HOT WATER DISPENSING.......................................................................................................................................12
DISPENSING STEAM .............................................................................................................................................13
MAKING CAPPUCCINO...........................................................................................................................................14
MILK ISLAND (OPTIONAL) ......................................................................................................................................15
BEVERAGE PROGRAMMING............................................................................................................ 16
1. PROGRAMMING FOR SELF-LEARNING....................................................................................................................16
2. PROGRAMMING FROM THE “BEVERAGE SETTINGS”MENU ..........................................................................................16
PROGRAMMING THE MACHINE....................................................................................................... 18
MACHINE SETTINGS .............................................................................................................................................19
“LANGUAGE”MENU..............................................................................................................................................19
“WATER HARDNESS”MENU .................................................................................................................................... 20
“ACOUSTIC ALARM”MENU .....................................................................................................................................20
“FILTER ALARM”MENU .........................................................................................................................................21
“RINSE”MENU....................................................................................................................................................21
“CUP WARMING SURFACE”MENU ............................................................................................................................ 21
“CLOCK SETTING”MENU .......................................................................................................................................22
MAINTENANCE ................................................................................................................................. 25
“WATER FILTER”MENU ......................................................................................................................................... 25
“DESCALING”MENU .............................................................................................................................................27
BREW GROUP WASHING........................................................................................................................................30
PROGRAMMING THE MACHINE....................................................................................................... 31
ENERGY SAVING ................................................................................................................................................. 31
TURN OFF DELAY ................................................................................................................................................31
TIMER SETTING ..................................................................................................................................................31
“MONDAY”TIMER SETTING .................................................................................................................................... 32
SPECIAL FUNCTIONS....................................................................................................................... 33
RESTORE SETTINGS.............................................................................................................................................33
CLEANING AND MAINTENANCE ...................................................................................................... 34
MAINTENANCE DURING OPERATION.......................................................................................................................... 34
GENERAL MACHINE CLEANING ................................................................................................................................ 34
CLEANING THE BREW GROUP.................................................................................................................................35
ERROR CODES................................................................................................................................. 36
TROUBLESHOOTING........................................................................................................................ 37
SAFETY RULES................................................................................................................................. 38
TECHNICAL DATA ............................................................................................................................. 40

3
The coffee machine is suitable for preparing espresso coffee using coffee beans, and it is equipped with a
device to dispense steam and hot water.
The machine is designed for domestic use only, and is not suitable for heavy or professional use.
Warning: no liability is assumed for any damage caused by:
• incorrect use not in accordance with the intended uses;
• repairs not carried out by authorized customer service centres;
• tampering with the power cable;
• tampering with any part of the machine;
• the use of non-original spare parts and accessories;
• failure to descale the machine or use at temperatures below 0°C (32°F)
IN THESE CASES, THE WARRANTY IS NOT VALID.
Keep these operating instructions in a safe place and make them available to anyone else who may use the coffee
machine. For further information or in case of problems, please refer to any authorized service centre.
THE WARNING TRIANGLE INDICATES ALL IMPORTANT INSTRUCTIONS
FOR THE USER’S SAFETY. PLEASE FOLLOW THESE INSTRUCTIONS
CAREFULLY TO PREVENT SERIOUS INJURIES!
HOW TO USE THESE OPERATING INSTRUCTIONS.
GENERAL INFORMATION

4
Compartment for pre-
ground coffee
ACCESSORIES
“Aqua Prima” water filter Ground coffee measuring scoop Water hardness tester
APPLIANCE
Grinder adjustment key Power cable
Brew Group
Coffee grounds drawer
Socket for power cable
Coffee bean hopper
Power button
Service door
Coffee bean hopper cover
Drip tray
Control panel
Dispensing head
Drip tray + grill
Hot water / steam spout
Water tank
Hot water / steam knob
“Milk Island” connection
Cup warming surface
Button for raising/lowering
the drip tray
Lubricant for the
Brew Group
E-Plus System

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INSTALLATION
Attach the female end of the power
cord to the machine. Insert the
male end into the power outlet
(see data tag).
Place a container beneath the hot
water spout.
Remove the coffee bean hopper
cover.
Fill the hopper with coffee beans.
Close the cover pushing it down
completely. Remove the water tank. We recommend installing the “Aqua
Prima” water filter (see page 7).
Press the main power button to the
“ON” position.
Make sure that the main power button is not pressed in the “ON” position.
Fill the tank with fresh drinking
water. Do not exceed the “max”
level indicated on the water tank.
Once filled place the tank back into
the machine.
STARTING THE MACHINE
TO ASSESS WATER HARDNESS, SEE “WATER
HARDNESS MENU” ON PAGE 20.
The machine automatically
primes the water circuit.
The machine is now ready for
use.
Water may not be dispensed
into the container.
This should not be considered a
malfunction.

6
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2.1 language
English
6
87
INSTALLATION
SETTING THE LANGUAGE
When the machine is switched-on for the first time, it requires the selection of the desired language.
This allows you to adjust the parameters of the beverages to the typical parameters of the country
where the machine is used. This is why some languages are differentiated also by country.
Select the desired language by
navigating the click wheel with
your finger.
When the desired language is
displayed, press .
The machine starts and displays
all the messages in the selected
language.
2.1 language
English
2.1 language
English
Wait until the machine completes
the heating stage. When the right temperature is reached, the machine performs a
rinse cycle of the internal circuits.
The screen for product
dispensing appears on the
display.
A small quantity of water is
dispensed. Wait for this cycle to
be completed automatically. See
page 21 to enable/disable the
function.
warming up
- +
rinse cycle
please wait
medium aroma
espresso coffee 08:33
rinse cycle
please wait
self-diagnosis

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Remove the “Aqua Prima”
water filter from its packaging.
Enter the date of the current
month.
“AQUA PRIMA” WATER FILTER
To improve the quality of the water you use, and guarantee longer machine life at the same time, it is
recommended that you install the “Aqua Prima” water filter. After installation, go to the filter initialization
program (see programming). In this way, the machine advises the user when the filter must be replaced.
Insert the filter in its place within
the empty tank (see figure);
Press down until it clicks into
place.
Press again.
When the machine has finished, turn the knob until it is in the rest position ( ). Press a few times until the
“exit” message is displayed. Then press . The machine is now ready for use.
Fill the tank with fresh drinking
water. Let the filter soak in the full
tank for 30 minutes for correct
initialization.
Place a container beneath the
steam/hot water spout. Press .Select “maintenance” and press the
button.
Select “activate filter” and press the
button. Turn the knob to the position.
Water dispensing begins.
1 beverage settings 3 maintenance
3.1 water filter 3.1.3 activate filter
execute now
1.
2.
1.
2.

8
• Press the button twice to make 2 cups.
This operation can be performed up until the grinding of the first cup is complete.
Press twice
It is possible to choose three options (strong,
medium and mild) by pressing the button.
These indicate the quantity of coffee the machine
grinds for each beverage. This button is also used
to select the pre-ground coffee function.
DISPLAY
Accessing the
programming menu
(OPTI-DOSE) INDICATES THE GROUND COFFEE QUANTITY
Click wheel
Select the coffee bean
dose or the quantity of
pre-ground coffee
Steam button
Confirmation button
Hot water button
• To brew 2 cups, the machine dispenses half of the entered quantity and briefly interrupts dispensing in
order to grind the second serving of coffee.
Coffee dispensing is then restarted and completed.
SELECT THE AMOUNT OF COFFEE TO
BE GROUND BEFORE DISPENSING
THE BEVERAGE.
strong aroma
espresso coffee 08:33
strong aroma
espresso coffee 08:33
selected
espresso coffee
selected
double espresso
medium aroma
espresso coffee 08:33
mild aroma
espresso coffee 08:33
pre-ground
espresso coffee 08:33
The Gaggia coffee machine allows using all types of coffee beans available on the market (except
caramelized ones).
However, coffee is a natural product and its features may change according to its origin and blend.
With some coffee blends it could happen that, after choosing the coffee, it is not brewed and the machine
returns to the initial status.
In such cases, reduce the quantity of coffee to be ground (e.g.: from “strong” to “medium”), using this
function.

9
MEDIUM
COFFEE
STRONG
COFFEE
MILD
COFFEE
COFFEE INTENSITY
ADJUSTING THE HEIGHT OF THE DRIP TRAY
ADJUSTMENTS
Adjust the drip tray before dispensing any products so as to use any kind of cup.
The machine enables a slight adjustment of the coffee grinder. Coffee may be ground according to your
own tastes.
The adjustment must be performed by means of the pin located
inside the coffee bean hopper. This must be pressed and
turned using the supplied key only.
Press and turn the pin one notch at a time.
You must brew 2-3 coffees before you will taste a change.
The references located inside the container indicate the grind
setting.
COFFEE GRINDER ADJUSTMENT
FINE GRINDMEDIUM GRINDCOARSE GRIND
To raise the drip tray, slightly press on the upper key. To
lower the drip tray, slightly press on the lower key.
When the desired height is reached, release the key.
Note: empty and clean the drip tray daily.
To adjust the intensity of the brewed coffee.
The coffee may even be adjusted while
brewing. This adjustment has an immediate
effect on the selected type of brewing.
E-PLUS SYSTEM - ESPRESSO PLUS SYSTEM
The E-Plus System has been carefully designed to give your coffee the intense taste you desire. Simply
turn the knob and you will notice that the coffee goes from mild intensity to strong intensity.

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1 2
COFFEE BREWING CAN BE STOPPED AT ANY TIME BY PRESSING THE
BUTTON AGAIN.
THE STEAM SPOUT MAY REACH HIGH TEMPERATURES: DANGER OF
SCALDING. DO NOT TOUCH IT WITH BARE HANDS.
Check that all the containers are clean. To carry out this operation, follow the instructions in the “Cleaning
and Maintenance” section (see page 34).
To brew 2 cups, the machine dispenses the first coffee and briefly stops dispensing in order to grind the
second serving of coffee. Coffee dispensing is then restarted and completed.
ESPRESSO / COFFEE / LONG COFFEE
If desired, select the quantity of
coffee to be ground by pressing
the button one or more times.
Press the button: once for 1
cup and twice for 2 cups. The
machine begins dispensing the
selected beverage.
BEVERAGE DISPENSING
This procedure shows how to dispense an espresso. To dispense another type of coffee, select it by navigating
the click wheel with your finger. Use appropriate espresso or coffee cups so that the coffee will not overflow.
The machine ends dispensing automatically on the basis of the quantity determined by the manufacturer. It is
possible to customize this quantity (see page 16).
Select the desired beverages by
navigating the click wheel with
your finger.
Position 1 - 2 cup(s) to dispense
an espresso Position 1 - 2 cup(s) to dispense a regular coffee or a long coffee
strong aroma
espresso coffee 08:33
strong aroma
espresso coffee 08:33
strong aroma
espresso coffee 08:33

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3
DISPENSING BEVERAGES WITH GROUND COFFEE
The machine allows you to use pre-ground and decaffeinated coffee.
Pre-ground coffee must be poured into the appropriate compartment positioned next to the coffee bean
hopper. Only use coffee ground for espresso machines and never coffee beans or instant coffee.
WARNING: ONLY PUT PRE-GROUND COFFEE INTO THE COMPARTMENT WHEN YOU WISH TO
DISPENSE THIS TYPE OF BEVERAGE.
ONLY INSERT ONE SCOOP OF GROUND COFFEE AT A TIME. TWO CUPS OF COFFEE CANNOT
BE DISPENSED AT THE SAME TIME.
Select the function by pressing
the button until the pre-
ground option appears. Press
the button to confirm.
Note:
• If brewing does not start within 30 seconds from the appearance of the message (3), the machine will return
to the main menu and discharge any inserted coffee into the coffee grounds drawer;
• If no pre-ground coffee is poured into the compartment, only water will be dispensed;
• If the dose is excessive or if 2 or more scoops of coffee are added, the machine will not dispense the
beverage and the coffee in the compartment will be discharged into the grounds drawer.
The preparation of an espresso using pre-ground coffee is shown in the example given below. The
customized choice of using pre-ground coffee is shown on the display.
Select the desired beverage by
navigating the click wheel with
your finger.
Press the button to start
brewing.
Pour one scoop of ground coffee into
the appropriate compartment using
the measuring scoop provided.
A message reminds the user to
pour ground coffee into the
appropriate compartment.
strong aroma
espresso coffee 08:33
pre-ground
espresso coffee 08:33
brewing in progress
please wait
insert ground coffee
and press ok
1.
2.

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HOT WATER DISPENSING
DISPENSING MAY BE PRECEDED BY SHORT SPURTS OF HOT WATER AND SCALDING IS
POSSIBLE. THE HOT WATER/STEAM SPOUT MAY REACH HIGH TEMPERATURES: DO NOT
TOUCH IT WITH BARE HANDS. USE THE APPROPRIATE HANDLE ONLY.
BEVERAGE DISPENSING
Press the button.
Place a container beneath the
steam/hot water spout. Turn the knob to the
position.
Wait until the machine has
dispensed the desired quantity of
water.
When the machine has dispensed
the desired quantity, turn the knob
until it is in the rest position ( ).
To dispense another cup
of hot water, repeat this
operation.
The display shows “brewing in
progress... hot water”
selected
hot water
brewing in progress
hot water

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DISPENSING STEAM
Press the button.
Place a container with the
beverage to be warmed up
beneath the steam spout.
Turn the knob to the
position.
Heat the beverage; move the
container while heating. When you have finished, turn the knob until it is in the rest
position ( ).
After dispensing, clean the steam spout as described on page 34.
Repeat the operation to
heat another beverage.
DISPENSING MAY BE PRECEDED BY SHORT SPURTS OF HOT WATER AND SCALDING
IS POSSIBLE. THE HOT WATER/STEAM SPOUT MAY REACH HIGH TEMPERATURES: DO
NOT TOUCH IT WITH BARE HANDS. USE THE APPROPRIATE HANDLE ONLY.
The display shows “brewing in
progress... steam”
selected
steam
brewing in progress
steam

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BEVERAGE DISPENSING
MAKING CAPPUCCINO
DISPENSING MAY BE PRECEDED BY SHORT SPURTS OF HOT WATER AND SCALDING IS
POSSIBLE. THE HOT WATER/STEAM SPOUT MAY REACH HIGH TEMPERATURES: DO NOT
TOUCH IT WITH BARE HANDS. USE THE APPROPRIATE HANDLE ONLY.
Press the button. Immerse the steam spout in the
milk.
Turn the knob to the .
position.
Froth the milk by gently swirling
the cup. When you have finished, turn the knob until it is in the rest
position ( ).
After dispensing, clean the steam spout as described on page 34.
To dispense 2 cappuccinos:
• froth two cups of milk by following step 1 to 6;
• dispense two coffees by following steps 7 and 8 (in this case, press the button twice).
Fill 1/3 of the cup with cold milk.
Press the button once: coffee
dispensing begins.
Place the cup beneath the
dispensing head.
strong aroma
espresso coffee 08:33
selected
steam

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6 7 8
MILK ISLAND (OPTIONAL)
This device, which may be purchased separately, enables you to easily and comfortably prepare delicious
cappuccinos.
Warning: before using the Milk Island, read the manual and all precautions carefully for
correct use.
Important note: the quantity of milk in the carafe must never be below the “MIN” minimum
level nor exceed the “MAX” maximum level. Thoroughly clean all the Milk Island components
after use.
To guarantee best results when preparing cappuccino, we recommend using cold
(0-8°C / 32-45°F), partially skimmed milk.
Fill the milk carafe with the quantity
of milk desired (between the MIN
and MAX levels indicated).
Place the milk carafe onto the base
of the Milk Island. Check that the
light on the base is green.
Remove the carafe using the
handle. Gently swirl the carafe and pour the milk into the cup. Position the cup with frothed milk under the dispensing head.
Dispense coffee into the cup.
Turn the knob to the
position.
Wait for the milk to be frothed. When the desired emulsion has
been reached, turn the knob until it
is in the rest position ( ).
The machine will stop
automatically after dispensing
steam continuously for 2
minutes.
To dispense more steam turn the
knob to the ( ) position and then
back to the position.

16 BEVERAGE PROGRAMMING
The following page describes how to program coffee beverages; the settings to program each beverage may differ
depending on the type of beverage.
2. PROGRAMMING FROM THE “BEVERAGE SETTINGS” MENU
To adjust the settings for preparing beverages: press the button and select “beverage settings” by
navigating the click wheel with your finger.
In this phase you can:
exit the programming mode.
(see page 18)
by navigating the click wheel with
your finger you can change the
settings for:
- the quantity of coffee to be
brewed;
- the coffee temperature;
- prebrewing the coffee.
- select the quantity of coffee to be ground (opti-dose)
or
select the function to set:
- the coffee temperature;
- coffee prebrewing.
restore factory settings
save the new settings.
Every beverage can be programmed according to your individual tastes.
1. PROGRAMMING FOR SELF-LEARNING
You can program the quantity of coffee and/or milk you wish to be dispensed into the cups when you press the
button for any beverage.
Select the type of beverage you want to program, then press and hold the button until the display shows
(for example):
The machine dispenses coffee.
When the required amount is reached, press the button again.
The display shows:
The dispensed quantity of coffee and/or milk is memorized and replaces any previous settings.
programming
espresso coffee
saved
espresso coffee
1 beverage settings

17
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4 5
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9 10
Check that the water and coffee bean
container are full; place the cup under
the dispensing head.
Press the button.
Press the button a few times to
adjust the quantity of coffee to be
ground or select the use of pre-
ground coffee. Press the
button to save.
Select the beverage to program.
Press the button to confirm.
Select “beverage settings”. Press
the button to confirm.
Change the coffee quantity by
navigating the click wheel with your
finger; confirm with .
Press the button for more than
two seconds to access the other
settings to program.
Change the temperature setting
(high, medium, low) by navigating
the click wheel with your finger.
Press the button to save.
Press the button to select the
prebrew setting.
Change the prebrew value (normal, long,
off) by turning the click wheel with your
finger. Press the button to save.
Prebrewing: the coffee is
slightly dampened before
brewing to bring out the full
aroma of the coffee which
acquires an excellent taste.
strong aroma
espresso coffee 08:33
1 beverage settings
1.1 espresso coffee medium aroma
espresso coffee
- +
espresso coffe
temperature: medium
espresso coffee
temperature: medium
espresso coffee
prebrewing: normal
espresso coffee
prebrewing: normal
espresso coffee
When the settings are
changed, the message on the
display starts flashing.
When the changes are stored
the message stops flashing.
1.
1.
2.
1.
2.
2.
2.
2.
1.
1.

18 PROGRAMMING THE MACHINE
Some of the machine’s functions can be programmed to customize operations according to your individual
preferences.
Press the button to:
- confirm the selection;
- save the new settings.
1 Press the button.
2 Navigate the click wheel with your finger to:
- select the functions
- change the function settings.
Beverage setting
(see page 16)
Machine settings
(see page 19)
Maintenance
(see page 25)
To exit the programming mode:
Energy saving
(see page 31)
Special functions
(see page 33)
1 beverage settings
2 machine settings
3 maintenance
1 beverage settings
4 energy saving
5 special functions
exit
1.
2.