Gaggia PLATINUM VOGUE Operating manual

Emissione Luglio 2007 REV.00
TECHNICAL SERVICE
MANUAL

Ideas with Passion
PLATINUM TECHNICAL SERVICE MANUAL (Rev 00 Aug.06): CONTENTS
1. Introduction (rev.00)
1.1 Documentation required
1.2 Tools and equipment required
1.3 Safety warnings
1.4 Platinum range
2. Technical data (rev.00)
2.1 Product technical data
2.2 Internal / external machine components
3. Summarised instructions (rev.00)
3.1 Client and programming menu (rev.00)
3.2 Maintenance and cleaning (rev.00)
4. Diagrams (rev.00)
4.1 Wiring diagram (rev.00)
4.2 Water circuit diagram (rev.00)
5. Troubleshooting (rev.00)
5.1 Test functions (rev.00)
5.2 Diagnostics function (rev.00)
5.3 Error messages for Service personnel (rev.00)
5.4 Problems, Causes, Remedies (rev.00)
6. Operating logic (rev.00)
6.1 Resetting coffee grounds drawer (rev.00)
6.2 Water reserve (rev.00)
6.3 Motorized tank (rev.00)
6.4 Prima water (rev.00)
6.5 SBS valve (rev.00)
6.6 Solenoid pilot (rev.00)
7. Component assembly / disassembly (rev.00)
7.1 Top cover (rev.00)
7.2 Right and left-side cover (rev.00)
7.3 Electronics (rev.00)
7.4 Gearmotor (rev.00)
7.5 Pump (rev.00)
7.6 Heater and solenoid pilot unit (rev.00)
7.7 Oetiker clamp assembly and disassembly (rev.00)
7.8 Coffee grinder (rev.00)
7.9 Grinder adjustment/assembly and disassembly (rev.00)
7.10 Grinder adjustment during servicing (rev.00)
7.11 Motorized drip tray (rev.00)
8. Service schedule (rev.00)
8.1 Routine maintenance Check list (rev.00)
9. Exploded drawing (rev.00)
TALEA Contents
REV00 - August 06 1/1

SECTION 1
INTRODUCTION
REV.00
TALEA Section 01
REV00 - August 06

1.1 Documentation required
The following technical documentation is required for repairs:
Instruction booklet for specific model.
Technical documentation for specific model (diagrams, exploded drawings).
1.2 Tools and equipment required
As well as the standard equipment, the tools listed below are required.
1 special screwdriver with Torx T10 tip.
1 digital thermometer with full 200°C scale.
This must be suitable for measuring in liquids and on surfaces.
1 set of pliers for Oetiker clamps.
1 pincer.
1 CC -A - Vdc tester.
1.3 Safety warnings
Before starting operations on the machine, consult the relative instruction booklet.
Observe all current standards related to the repair of domestic appliances.
Always disconnect the power plug from the mains before carrying out repairs. Simply turning
off the main switch is not sufficient to prevent electrical discharge.
This domestic appliance is rated with insulation class I.
On completion of repairs, the insulation and dielectric rigidity tests must be performed.
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TALEA Section 01
REV00 - August 06

Ideas with Passion
1.4 Platinum range
- Touch Screen
- S B S
- Cup warmer
- Motorized tank
- Milk adapter
- Rapid Steam
- Pre-ground option
- 24x2 display
- Ring selector
- S B S
- Cup warmer
- Motorized tank
- Milk adapter
- Rapid Steam
- Pre-ground option
- 10x2 display
- Ring selector
- S B S
- Milk adapter
- Rapid Steam
- Pre-ground option
- Height adjustment ringnut
- S B S
- Milk adapter
- Rapid Steam
VISION
SWING UP
SWING
VOGUE
TALEA Section 01
REV00 - August 06
2/2

EVENT
- S B S
- Rapid Steam
TALEA - ODEA Cap. 01
REV00 - Luglio 07 3/3

SECTION 2
TECHNICAL DATA
REV.00
TALEA Section 02
REV00 - August 06

2.1 Product technical data
Power supply and output: 230 V~, 50/60 Hz, 1300 W.
Temperature control: 1 (NTC) variable resistor sensor – transmits the value
to the electronic board.
Safety system: 2 x 175°C manual reset thermostats.
Coffee heat exchanger output:
Stainless steel
1300 W – to dispense coffee, hot water and steam.
Motorized tank only on
Platinum Vision e Swing Up 24V stepper motor.
Water level and drip
tray sensor:
Capacitive sensor
Gearmotor: 33VC with 2 directions of rotation.
Cup warmer plate:
Solo Platinum Vision e Swing Up Activated via MENU display. PTC Type.
Pump: Ulka reciprocating piston type with thermal cutout at
100°C,
48 W, 230V, 50 Hz, Type EX5 approx. 13-15 bars.
Pressure relief valve: Opening at approx. 18-20 bars.
Water filter: In tank.
Coffee grinder: DC motor with ceramic plate
grinders.
Solenoid pilot: 15 VA.
Coffee dose control: Hall sensor – Pulse control. Dose adjustment can
be set from approx. 7 to 10.5 g.
Amps: During heating phase- approx. 5.6 A.
Dimensions: l x h x d in mm: 310/390/440
Weight: 10 kg (average).
Water tank capacity: 1.7 l.
Coffee container capacity: 250g coffee granules.
Coffee grounds drawer capacity: 14
Heatex changer capacity: Approx. 10 cc.
Water circuit filling time: Approx. 15 sec on first filling cycle.
Heating time: Approx. 45 sec.
Dispensed drink temperature: Approx. 73°C - 83°C
Grinding time: Approx. 8-10 sec.
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Internal components
Pump
Static
eliminator
Turbine
Heater
Coffee grinder
Power
board
CPU
Card
Motorized tank
stepper motor
Solenoid pilot

Ideas with Passion
SECTION 3
BRIEF
INSTRUCTIONS
REV.00
TALEA Section 03
REV00 - August 06

Ideas with Passion
3.1 Client and programming menu
Platinum Vision
Press “go to menu”
Show text 8:30 a Go to
diagnostics
Main menu
Beverage
settings
Maintenance
settings
Machine
settings
Clock
Next Go
back
The programming menu will open.
Detailed
beverage programming
Machine function
programming
Exit
Next
page
After setting each of the following menus, press:
- “Go back” to be returned to the previous screen and save any new
settings.
- “Previous settings” to reset previous values.
- “Go back to menu” to be returned to the main menu and save new
settings.
Machine settings
Language &
display
Cup warmer
Water
settings
Go
back
Go back to
menu
Machine settings menu.
- Language & display = to set menu language and display contrast.
- Water settings = to set some water functions.
- Cup warmer = to set cut warmer functions.
To set current
time
Beverage settings
Espresso Coffee
Long coffee
Go
back
Go back
to menu
Beverage settings menu
To set general parameters for the dispense of beverages containing cof-
fee, press the “beverage settings” key in the main menu.
Coffee settings
Pre-brewing
normal
Go
back
Go back to
menu
Temperature
medium
Aroma
normal
Water quantity
240 / 500
The following can be set for each beverage selected:
Pre-brewing
of coffee
The temperature of the
dispensed coffee.
The amount of coffee to be
ground and use of
pre-ground coffee.
The amount of water to be
used in dispensed coffee.
Clock settings
Time Stand-by
Go
back
Go back to
menu
Clock menu
To set the current time and timer (for
standby), press the “clock settings”
key on the main menu.
To set current
time.
To set stand-by param-
eters after coffee is
dispensed.
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REV00 - August 06

Ideas with Passion
2/3
TALEA Section 03
REV00 - August 06
Platinum Swing Up
MENU
Strong aroma
Espresso coffee 08:33
To open program-
ming menu.
To select milk-based
beverage.
Confirm key.
Hot water key.
Use the touch-ring to select the
type of beverage you want.
To select coffee
aroma.
Beverage settings
To set beverage preparation parameters: press the MENU key and use the touch-ring to select “beverage settings”.
MENU
1 Beverage settings
Exit the
programming page.
Reset default (factory) set-
tings.
Function depends on the cur-
rent programming level.
To save new settings.
Rotate the touch-ring to vary the
following settings:
- The amount of coffee dispensed
(1 square = approx. 15 ml).
- The amount of water added
(1 square = approx. 15 ml).
- Coffee temperature.
- Pre-brewing of coffee.
To select coffee
aroma.
At this point, you can:
Machine settings
To set general machine settings, press the MENU key, select “machine settings” then use the touch-ring to select:
2.1 Language
Italian
2.2 Cup warmer
Disabled
2.3 Beeps
Enabled
2.4 Filter alarm.
Enabled
2.5 Rinse
Enabled
2.6 Water hardness
1
2.7 Clock
To set menu language. To set cup warmer function. To enable beep warnings.
To set machine function with
“Aqua Prima” filter. To set water
hardness.
To set internal clock.
MENU
2 Machine settings
To exit at any time from
“Machine settings”
without saving any changes made,
press the MENU key.
To set circuit rinsing.

Ideas with Passion
3.2 Maintenance and cleaning
3/3
TALEA Section 03
REV00 - August
STEPS
A Empty coffee grounds drawer. As instructed.
B Empty drip tray. As necessary.
C Clean water tank. Once a week.
D Clean the coffee granule container. As necessary.
E Clean casing. As necessary
F Clean and grease the brew group. Monthly or every
500 coffees.
H Descaling. As instructed.
J Clean drip tray. Weekly.
K Clean coffee circuit. Weekly.
Descaling.
Hardness Water hardness Descaling frequency *
1 Soft water (up to 7ºdH) Approx. every 3 months/120 litres
2 Medium water (7º-14ºdH) Approx. every 2 months / 90 litres
3 Hard water (15º-21ºdH) Approx. every 6 weeks / 60 litres
4 Very hard water (over 21ºdH) Approx. every 4 weeks / 30 litres
* Without Prima water filter

Ideas with Passion
SECTION 4
DIAGRAMS
REV.00
TALEA Section 04
REV00 - August 06

Ideas with Passion
4.1 Wiring diagram
Platinum Vision
1/5
TALEA Section 04
REV00 - August 06
BLACK
BLACK BLACK BLACK
BLACK
WHITE
BLACK
BLACK
BLACK BLACK BLACK BLACK
BLACK
BLACK
BLACK BLACK
BLACK BLACK
YELLOW
RED
RED
GREEN
WHITE
WHITE
BLUE
BLACK
GREEN
RED
FLAT-CABLE
BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK
YELLOW
BLACK
RED
BLACK
GREEN
BLACK BLACK BLACK BLACK
WHITE
WHITE
BLACK
RED
GREEN
BLUE
DISPLAY
RED
RED
Y-G
Y-G
Y-G
Y-G
Y-G
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK
BLACK
BLACK
FLAT-CABLE
BLACK
YELLOW
RED WHITE BLUE RED BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
YELLOW
BLUE
BLUE
WHITE
YELLOW
BLACK
WHITE
BLUE
BLUE
BLACK
BLUE
YELLOW BLUE
BLUE BLUE BLUE
BLACK BLACK
Y-G
YELLOW-GREEN
YELLOW-GREEN

Ideas with Passion
Platinum Swing UP
2/5
TALEA Section 04
REV00 - August 06
GREEN
FLAT-CABLE
BLACK
BLACK
BLACK BLACK BLACK
YELLOW WHITE RED GREEN
BLACK
RED
GREEN
BLUE
BLACK BLACK
DISPLAY
WHITE
RED
RED
BLACK BLACK BLACK BLACK BLACK
BLACK BLACK BLACK BLACK BLACK
FLAT-CABLE
BLACK
BLACK
YELLOW RED WHITE BLUE
RED
BLACK
BLACK
BLACK BLUE
BLUE
BLACK BLUE
YELLOW-GREEN
YELLOW-GREEN
YELLOW BLUE
Y-G
BLUE BLUE BLUE
BLACK
BLACK
Y-G
Y-G
Y-G
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
YELLOW
BLUE
BLUE
WHITE
YELLOW
BLACK
WHITE
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLUE
BLACK
GREEN
RED
WHITE
RED
YELLOW
BLACK
BLACK
BLACK
BLACK
BLACK BLACK BLACK
BLACK
BLACK
BLACK BLACK
WHITE
BLACK
BLACK
BLACK
BLACK
BLACK BLACK
WHITE
RED
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK BLACK BLACK BLACK BLACK
BLACK BLACK BLACK BLACK BLACK BLACK

Ideas with Passion
Platinum Swing
3/5
TALEA Section 04
REV00 - August 06
DIPLAY
BLACK
BLACK
WHITE
BLACK
BLACK
BLACK BLACK BLACK
BLACK
BLACK
WHITE
BLACK BLACK
BLACK
GREEN
BLACK
RED
YELLOW
BLACK
BLACK
BLUE
BLACK
GREEN
RED
BLACK BLACK BLACK BLACK BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK WHITE
BLACK BLACK BLACK BLACK BLACK
YELLOW
WHITE
RED
BLACK
GREEN
BLACK
RED
GREEN
BLUE
BLACK BLACK
BLACK
BLACK
BLACK
BLACK
RED
RED
BLACK BLACK BLACK BLACK BLACK
BLACK BLACK BLACK BLACK BLACK
BLACK
BLACK
BLUE
BLUE
BLACK BLUE
YELLOW-GREEN
YELLOW-GREEN
YELLOW BLUE
Y-G
BLUE BLUE BLUE
BLACK
BLACK
BLACK
BLACK BLACK
BLACK
YELLOW
BLUE
BLUE WHITE
YELLOW
BLACK
WHITE
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK

Platinum Vogue
4/5
TALEA Section 04
REV00 - August 06
BLACK BLACK BLACK
BLACK
WHITE
BLUE
BLACK
GREEN
RED
BLACK
WHITE
GREEN
RED
BLACK
YELLOW
BLACK
BLACK BLACK
YELLOW
RED WHITE BLACK
RED
BLACK
WHITE
GREEN
BLUE
BLACK
BLACK GREEN BLACK
BLACK
BLACK
BLACK
BLUE
WHITE
YELLOW
BLACK
BLACK
BLUE
BLUE
YELLOW-GREEN
Y-G
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
RED RED
BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK
BLACK
BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK
BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK
BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLUE
YELLOW-GREEN
BLACK
BLUE BLACK
YELLOW
YELLOW
BLACK
BLACK
WHITE
BLUE
BLUE BLUE BLUE
BLACK BLACK

Ideas with Passion
4.2 Platinum water circuit
5/5
TALEA Section 04
REV00 - August 06
Turbine
Steam tube
Silicon tube
TANK
Silicon tube
Pump
Silicon tube
Reinforced silicon hose
Reinforced silicon hose
Reinforced silicon hose
Reinforced silicon hose
Reinforced silicon hose
STEAM/WATER DISPENSE
1300W heater
WATER DRAINED TO DRIP TRAY
Water drain connector
Water/steam valve Water drain connector
WATER DRAINED TO TANK
COFFEE DISPENSE
SBS valve
Connector with 3 bar relief valve
MILK ISLAND STEAM DISPENSE
Brew unit
Brew unit pin
Coffee dispense valve (3-5 bars) Drain valve Relief valve (16-19 bars)

Ideas with Passion
4
23
1
5.1 Test functions
Platinum Vision
In the first three seconds after the
appliance is switched on, you can
enter test mode by pressing the keys
in the sequence shown on the left.
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TALEA Section 05
REV00 - August 06
On entering test mode, the screen
shown in the screenshot opens.
Press the next key to move on to
subsequent levels.
t.0
Software version Next
CPU_V01.04.09
** *
t.1 - Brewing unit Next
bu_current (mA) = 3
bu_home = OFF
bu_work = ON
bu_present = ON
bu_dregdrawer = ON
bu_door = ON
bu go
home
bu go
work
bu go
stop
Level T1 – brew group
At this level, brew group gearmotor and associated microswitches function is tested.
- bu_current (mA) - indicates current absorbed by gearmotor.
- bu_home - indicates state of brew group home position microswitch.
- bu_work - indicates state of brew group work position microswitch.
- bu_present - indicates state of brew group presence microswitch.
- bu_dregdraver - indicates state of coffee grounds drawer presence microswitch.
- bu_door - indicates state of side door closed microswitch.
- By pressing “bu go home” once, the gearmotor moves the brew group to the home position.
- By pressing “bu go work” once, the gearmotor moves the brew group to the work position.
- By pressing “bu stop” once, the gearmotor stops the brew group.
t.2 - Heating unit Next
boiler_temp (C°) =79.8
Cup
heater
Boiler *
Level T2 – heating unit
At this level, you can check heater function and the associated ntc sensor.
- boiler_temp (C°) - indicates the temperature of the water heater.
- Pressing “cup heater” once will turn the cup warmer on.
- Pressing “boiler” once will turn the heater on.
Level T3 – hydraulic circuit
At this level, you can test pump, solenoid valve, drip tray/water tank level, milk island and water/steam valve status sensor
function.
t.3
Hydraulic circuit Next
flow_meter (p/s) = 0
driptray_sens = OFF
waterlevel_sens = ON
knob_milk = OFF
knob_water&steam = ON
knob_closed = OFF
milk island present = OFF
caraffe present = OFF
valve pump
water
*
- flow_meters (p/s) - indicates revolutions per second of the hall sensor in the turbine.
- driptray_sens - indicates the state of the capacitive sensor reading the water level in the
drip tray.
- waterlevel_sens - indicates the state of the capacitive sensor reading the water level in the
water tank.
- knob_milk - indicates the state of the water/steam/milk-island knob in the milk position.
- knob_water&steam - indicates the state of the water/steam/milk-island knob in the water/
steam position.
- knob_closed - indicates the state of the water/steam/milk-island knob in the closed posi-
tion.