Gaggia SUP 049EU User manual

All parts of this document are the property of Philips.
All rights reserved. is document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or
collected, except where express authorisation has been provided in writing or through a contractual agreement.
Published by Philips Subject to modication EN 4219 400 00051
Service
Coee Machine
Gaggia Cadorna
2019-May-06
ServiceManual
Rev. 00 JULY 2019
TYPE SUP 12NC DESCRIPTION
RI9600/01 SUP049 886960001010 GAG.CADORNA STY CMF BK 230V WE
RI9601/01 SUP049E 886960101010 GAG CADORNA PLUS CMF BK 230V
RI9603/01 SUP049EP 886960301010 GAG CADORNA MILK BK 230V
RI9604/01 SUP049EU 886960401010 GAG.CADORNA PRES OTC AN 230 WE
SUP 049EU SUP 049EP SUP 049E SUP 049

GAGGIA CADORNA
Technical specication
Power supply and output: 230V ~ 50Hz 1900W
Power consumption: During heating phase- approx. 5.6 A
Boiler: Stainless steel 230V ~ 1900W for coee, hot water and steam dispensing
Safety system: 2 thermostats at 190°C one shot
Temperature monitoring: (NTC) variable resistor sensor - transmits the value to the electronic card
Automatic dosage: Dose adjustment controlled by the electronic system
Gear motor: 2 rotation directions; power supply 24VC
Coee grinder Direct current motor with at ceramic grinder blades
Pump: Ulka Type EP5/FMGW 230V, 50 Hz
approx. 13-15 bar with reciprocating piston and thermal switch 100°C 48 W.
Overpressure valve: Opening at approx. 16-18 bar
Water circuit lling time: Approx. 15 sec Max. on rst lling cycle
Heating time: Approx. 45 sec.
Grinding time: Approx. 8-10 sec.
Auto shut o time: Can be set by the consumer
Adjustable spout height: 115-160 mm (SUP049E-SUP049EP-SUP049EU) 75-120 mm (SUP049)
Housing material ermoplastic material
Size (w x h x d) 260 x 385 x 400 mm (SUP049E-SUP049EP-SUP049EU) 260 x 345 x 400 (SUP049)
Weight 11,5 kg (SUP049E-SUP049EP) 12,0 Kg (SUP049EU) 10,5 Kg (SUP049)
Power Cord length 1200 mm
Cup size Up to 160 mm (SUP049E-SUP049EP-SUP049EU) up to 120 mm (SUP049)
Water tank 1,5 litres - Removable type
Water leter Brita Filter 12NC-996530010484(RI9113/60 for EUR-ASIA) / 12NC-996530010528(RI9113/67 for US-CAN)
Coee bean hopper capacity 300 g
Coee grounds drawer capacity 10 pucks
Milk carafe capacity 0,6 l (SUP049EU) 0,5 l (SUP049EP)
Energy saving mode consumption < 1 Wh
Pump pressure 15 bar
Boiler Stainless steel type
Safety devices ermal fuse
Nominal voltage - Power rating –
Power supply Data stored on the below label placed inside the service door
Serial Number TU901721042631 TU90= product + production location - 1721 = year & Production week - 042631 = unique following
number

GAGGIA CADORNA
6. Machine Repair Flow
6.1. Repair Flow 1
7. Disassembly
7.1. Outer Shell 1
7.2. Dispay 2
7.3. Coee dispenser 3
7.4. Steam tube (SUP049 - SUP049E - SUP049EP) 3
7.5. Carafe connection (SUP049EU) 3
7.6. Boiler 4
7.7. Coee grinder 4
7.8. Coee grinder support plate 4
7.9. Pump 4
7.10. Flowmeter 5
7.11. Casing bottom insert 5
7.12. Valve and ow selector faucet 5
7.13. Gear motor 6
7.14 Grinder blades 7
7.15. CPU board 8
7.16. Programming access 8
7.17. Fitting and removing Oetiker clamps 8
7.18. Casing bottom 9
7.19. Tightening torques 9
Table of contents Page
1. Introduction
1.1. Specic tools and equipment 1
1.2. Maintenance Products 1
1.3. Safety warnings 1
1.4. Water circuit diagram 2
1.5 Electrical diagram 3
1.6. Service POLICY grid as used for coee machine 4
1.7. External machine parts 4
1.8. Error codes 5
1.9. Brew Unit mainteinance: Where to grease. 5
1.10. Position of the Brew Unit 6
1.11. Internal machine parts 6
2. Technical specications
2.1. Specication for the measurement of the coee products
temperature.
1
2.2 Specication for the measurement of the Milk products
temperature.
2
2.3. Machine parameters and performance 4
3. Operating logic
3.1. Single microswitch gear motor 1
3.2. Temperature sensor (adjustment) 1
3.3. Coee grinder 2
3.4. Detection of coee bean absence, dose adjustment,
blocked coee grinder
2
3.5. Coee lack detection and coee grinder blocked 3
3.6. Coee cycle 4
3.7. Milk Carafe 5
3.8. Water level detection (water tank) 5
3.9. Descaling request 6
3.10. Water lter 6
3.11. Descaling cycle frequency 6
4. Test mode and steam
out
4.1. Test Mode and Steam Out 1
Table of contents Page
5. Espresso Philips Service Center
5.1. Espresso Philips Service Center 1

GAGGIA CADORNA
CHAPTER 1
INTRODUCTION

GAGGIA CADORNA 01 INTRODUCTION
1/6
1.1. Specic tools and equipment
As well as the standard equipment, the following is required:
12NC Description Notes
-Flathead screwdriver # 0, # 2
-Torx screwdriver (T10,T20)
-Cutter
-Cable tie tightening tool
-Pliers for Oetiker clamps
- Digital ermometer Type K (accuracy for temperature of 0,05 % or ± 0,3°C)
- Temperature probe 80PK-22 (80AK-A ermocouple adapter required)
- Scale KERN EMB 500-1 or comparable device with a base
accuracy of 0,05 % or ± 0,5 g
- Power meter Voltcra EnergyCheck 3000 or comparable device with
a base accuracy of 1 % or ± 5W
-Stopwatch Basic model
996530009845 Serkit Tool needed for programming with our service tool
1.2. Maintenance Products
12NC Code Material Description
-ermal paste Heat resistance > 200°C
996530067222 Descaler “ACC SAE DECALCIFIER 5 L 1 UNIT”
132253695601 Jar of Grease “PARALIQ GB 363”
996530045784 Silicone grease “ACC TUBE FIN FOOD GREASE 2 400 ML”
1.3. Safety warnings
Please, read the Service manual of the machine before starting any maintenance.
Operation, maintenance and/or repair of this device has to be carried out only by qualied persons, trained
for work at or with electric devices.
During the machine disassembly the operator has to pay attention to hot and under pressure parts.
All parts involved can be nd in the hydraulic circuit below schema.
e machine hydraulic circuit can reach maximum pressure of 16/18 bar.
When the machine arrives at the Service Center in descaling mode interrupted, or making Descaling , take
EXTREME CARE to avoid any unintentional contacts with the descaler.
Aer the product has been repaired, it should function properly and has to meet the safety requirements and
legal regulations as ocially laid down at this moment.
e technicians to operate under safety conditions, needs to:
1. Use personal safety devices;
2. Disconnect the appliance from the power mains before repairing;
3. Before and aer repair, it is recommended to perform dielectric strength tests (is domestic
appliance is rated as insulation class 1).

GAGGIA CADORNA 01 INTRODUCTION
2/6
Flowmeter
Silicon tube 5x10 L=130mm
Silicon tube 5x10 L=130mm
Silicon tube 5x10 L=290mm
Silicon tube 5x8,9 L=190mm
Silicon tube 5x8,9 L=290mm
Silicon tube 5x8,9 L=120mm
Silicon tube 5x8,9 L=200mm
Teon tube assy
Water tank
Pump
Boiler
Flow selector faucet
Solenoid valve
Steam tube SUP049 SUP049E SUP049EP
SUP049EU Carafe
Pin for ow selector faucet Brew unit
Safety valve Water discharge
From this point circuit
High temperaure
From this point circuit
in pressure
1.4. Water circuit diagram
Water
Hot water /steam

GAGGIA CADORNA 01 INTRODUCTION
3/6
1.5. Electrical diagram

GAGGIA CADORNA 01 INTRODUCTION
4/6
1.6. Service POLICY grid as used for coee machine
During the repair is always recommended to use, if possible, single parts rather than the correspondent
assembly.
1.7. External machine parts
1 Bean coee container lid
2 Bean coee containe
3 Cup socket
4 Removable water tank
5Ground coee hopper lid
6 Bean coee grinder insert
7Display
8Coee spout
9 Dump box
10 Drip tray
11 Grate for drip tray
12 Float for drip tray
13 Rest cups (SUP049E-SUP049EP-SUP049EU)
14 Steam tube (SUP049-SUP049E-SUP049EP)
15 Rubber (SUP049-SUP049E-SUP049EP)
16 Power cable
17 Grease
18 Coee measure smart
19 Sticker for water hardness
1/2 Multifunction buttons
3 On/o button
4 My favourites button
5Home button
6 Clean/setting button
7 Start/stop button
20 Service door
21 Brew unit drawer coee
22 Brew unit
23 Pannarello (SUP049-SUP049E)
24 Steam tube insert (SUP049EP)
25 Cappuccinatore (SUP049EP)
26 Capincup (SUP049EP)
27 Carafe (SUP049EP)
28 Water spout (SUP049EU)
29 Carafe (SUP049EU)
Display
4
1
16
23
17 1918
3
9
10
11
5
8
7
13
2
6
22 2021
12
14
15
START/STOP
ON/OFF
my favourites
HOME
clean/setting
3 4 5 6 7
21
ESPRESSO
CAPPUCCINO LATTE MACCHIATO
COFFEE
4
1
16
23
17 1918
3
9
10
11
5
8
7
13
2
6
22 2021
12
14
15
28
24
25
26
27
29
4
1
16
23
17 1918
3
9
10
11
5
8
7
13
2
6
22 2021
12
14
15

GAGGIA CADORNA 01 INTRODUCTION
5/6
1.8. Error codes
ERROR
CODES DESCRIPTION
01 The coffee grinder is blocked
02 The grinder is disconnected (Only coffee grinder without electronic sensor)
03 The brewing unit is blocked in work position
04 The brewing unit is blocked in home position
05 The hydraulic circuit is clogged
10 The temperature sensor is in short circuit
11 The temperature sensor is opened
14 The temperature was up to 170°
19 The net is not stable
20 Boiler coffee overheating
Piston slide guides
Piston
Piston spring
Piston bush
Connecting rod
Coee container
1.9. Brew Unit mainteinance: Where to grease.

GAGGIA CADORNA 01 INTRODUCTION
6/6
1.11. Internal machine parts
Boiler pin
Flowmeter
Flow selector
faucet
Pump
PW/CPU P.C.B.
Solenoid valve
Valve
Coee grinder motor
Boiler
Coee grinderCoee grinder insert
Home Position Work Position
1.10. Position of the Brew Unit
Brew Unit