Galleon SignalClock Series User manual

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SIGNALCLOCK V2 Manual
Installation and User Guide
Firmware Version 1
21/05/2019

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SIGNALCLOCK V2 Manual
CONTENTS
Introduction ................................................................................................................................3
Key Features....................................................................................................................3
Technical Specifications ...............................................................................................................3
Pre-Installation ............................................................................................................................4
Important Information.....................................................................................................4
Requirements..................................................................................................................4
1. Power over Ethernet (PoE) .....................................................................................4
2. DHCP Server ..........................................................................................................5
Installation ..................................................................................................................................6
Mounting the 6-digit Model .............................................................................................6
Mounting the 4-digit Model .............................................................................................6
Web Configuration.......................................................................................................................7
Logging onto the Unit.......................................................................................................7
Home ..............................................................................................................................8
Network Settings .............................................................................................................9
Time Server Address ...................................................................................................... 10
Display Format............................................................................................................... 11
Time Zone Settings......................................................................................................... 12
Daylight Saving Time...................................................................................................... 13
Firmware Upgrade ......................................................................................................... 14
Change Password........................................................................................................... 15
Resetting the clock......................................................................................................... 16
Quick Setup Guide ..................................................................................................................... 17
Help .......................................................................................................................................... 18
Troubleshooting Common Problems............................................................................... 18
Support and Maintenance.......................................................................................................... 19
Support ......................................................................................................................... 19
Warranty Statement ...................................................................................................... 19

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SIGNALCLOCK V2 Manual
INTRODUCTION
The SignalClock V2 is the latest edition to the SignalClock series, featuring a new user interface for
web-based configuration, improved LED-lighting, enhanced durability and greater accuracy.
KEY FEATURES
✓Sleek web Interface for easy configuration
✓Uses Power over Ethernet (PoE) for easy installation and operation
✓Synchronises via the Network Time Protocol (NTP) for accurate time
✓Available in 4-digit and 6-digit versions
✓Displays accurate time for your time zone
TECHNICAL SPECIFICATIONS
4-Digit Model
6-Digit Model
Display Face
7 Segment Red LED
Viewing Distance
150 Feet
Standard Case
Matte Black Finish on Mild Steel
Accuracy
200ms
Power
PoE, IEEE 802.3af Compliant
Dimensions
407 x 161 x 43 mm
602 x 161 x 43 mm
Weight
1.95KG
2.90KG
Network Interface
10/100 Base-T
Warranty
1 Year, Return to Base

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SIGNALCLOCK V2 Manual
PRE-INSTALLATION
IMPORTANT INFORMATION
Please remove the plastic sheet from the front of the display before powering the clock on.
Removing this sheet after the clock has been powered up can result in damage to the hardware
due to static build-up.
It is, currently, not possible to obtain the serial number of the clock via the web interface. We,
therefore, recommend taking note of the serial number before mounting the clock to the wall. The
serial number is located on the rear of the clock and will be required by the Galleon Systems
support team for product/warranty verification, should you experience technical issues with your
product.
REQUIREMENTS
1. Power over Ethernet (PoE)
Galleon’s SignalClock requires a connection to a PoE enabled network so it can source power in
compliance with IEEE 802.3af.
PoE is commonly used to power devices such as wireless access points and IP telephones. It is
usually injected into the LAN using either PoE enabled Ethernet switches or a power injector.
Consult with your IT Administrator regarding the PoE equipment on your network.
If your network has a PoE enabled network switch, simply connect the clock to the PoE enabled
port on the switch as per the above diagram. The SignalClock will automatically request and
receive power from the switch that conforms to the IEEE 802.3af standard.
Note: If the site plan requires a significant number of clocks to be powered from a single piece of
network equipment, you should verify that that piece of equipment can deliver the necessary
power. Some PoE enabled switches cannot deliver the full IEEE 802.3af power of 550ma per port
or may require certain power options to do so.

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If your network does not have a PoE enabled network switch, you will need to use a power
injector with the clock. A power injector passes Ethernet communications through while also
injecting power in accordance with the IEEE 802.3af standard.
The above diagram shows how a power injector fits into the set up. If you have a power injector
supplied by Galleon, connect the hub/switch to the port labelled “LAN” on the power injector and
connect the clock to the port labelled “PoE” on the power injector. Plug the power supply in and
wait for the clock’s display to come on. When the unit powers up, make a note of the IP address,
as this will be needed to configure the unit via the web interface.
2. DHCP SERVER
By default, the SignalClock is set to use DHCP to obtain its IP Address. If the clock is unable to
receive network settings from the DHCP server, the clock will cycle: ‘----‘. If the clock is unable to
obtain an IP address after several attempts, it will set its IP address to 169.254.0.1. This is done so
that the unit can be configured without requiring a DHCP server.
Once the unit has obtained an IP address from a DHCP server on your network, configuration (such
as static network settings) can be applied to the clock. For help with this, please see the “Web
Configuration”section of this manual.

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INSTALLATION
The mounting instructions slightly differ for the 4-digit and 6-digit models due to their different
dimensions. Please follow the instructions that are relevant for your SignalClock model.
MOUNTING THE 4-DIGIT MODEL
1. Locate the two slots on the back of the clock that allow the clock to be mounted to the
wall using two screws.
2. Measure a horizontal line of exactly 300mm in the area of your choice, the end points of
which represent the drilling locations for the screws.
3. Drill the holes and insert wall plugs into the wall to prevent the screws from coming loose.
4. Fit the screws into the plugs.
5. When the clock is ready, connect the Ethernet cable to the rear of the clock and hang it on
the wall.
MOUNTING THE 6-DIGIT MODEL
1. Locate the two slots on the back of the clock that allow the clock to be mounted to the
wall using two screws.
2. Measure a horizontal line of exactly 480mm in the area of your choice, the end points of
which represent the drilling locations for the screws.
3. Drill the holes and insert wall plugs into the wall to prevent the screws from coming loose.
4. Fit the screws into the plugs.
5. When the clock is ready, connect the Ethernet cable to the rear of the clock and hang it on
the wall.

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WEB CONFIGURATION
LOGGING ONTO THE UNIT
Using a web browser (such as Chrome, Mozilla Firefox, Microsoft Edge or Internet Explorer), enter
the IP address of the clock into the browser’s address bar.
If you are unsure of the IP address, disconnect and reconnect the power to the clock and watch
the clock’s display for the IP address.
Once at the log in page of the clock, type the default password: admin and click Submit.
Upon entering the correct password, you will be redirected to the Home page.

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HOME
The Home page provides you with an overview of the following:
-The current software version and its release date.
-A date and timestamp of when the clock last received a response from an NTP server.
-The IP address of the NTP server used for the last update.
-The MAC address of the clock.
The Flash Display button can be used to identify a clock. This is useful if you have multiple clocks
and wish to identify the unit you are currently connected to. The display will flash once per second
for five flashes before returning to normal.

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NETWORK SETTINGS
IP address settings are configured on the Network Settings page. You can either:
•Enable Dynamic Host Configuration Protocol (DHCP), which will make the clock request
network settings from a DHCP server.
OR
•Choose STATIC and manually enter the network settings for the clock (ensure the IP
address is not already in use by another device).
Please note that any changes made to the Network Settings page will require a reboot for the
settings to take effect. This can be achieved using the Reboot Clock button—as indicated.

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TIME SERVER ADDRESS
The Time Server Address page allows you to point the clock to a time server for time updates.
Currently this only accepts an IP address.
You should ensure the time server you are pointing the clock to is synchronised. The clock may
reject time from an unsynchronised source.
Once you have entered a time server address, click the Apply Changes button. A restart is not
required for changes on this page to take effect.
Public Time Servers
If you are pointing the clock to a public time server, you should be aware that these servers
usually use rate limiting to prevent Denial of Service (DoS) attacks and misuse. Pointing multiple
clocks to, or having multiple NTP requests to, a public time server can often lead to a ban by the
public time server. In this case, the clock(s) will indicate they have lost connection to the time
server by flashing ‘No Sync’ every 60 seconds.
To prevent your devices from being banned by the public time server, you can download and
install our TimeSync software on a non-domain controller system. Point TimeSync to the public
time server and point your clock(s) and any other devices to TimeSync. This minimises the chance
of being banned by the public time server. You should contact Galleon Systems for more
information, and you will need to purchase licenses before using TimeSync.

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DISPLAY FORMAT
Use this page to set either 12-hour or 24-hour display modes.
12-hour mode features a dot in the top-left corner of the screen to indicate whether the current
time is AM or PM. If the dot is off, it means the current time is AM.

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TIMEZONE SETTINGS
By default, the clock will display Coordinated Universal Time (UTC). The Time Zone page allows
you to add an offset so that the clock displays the correct time for your time zone. Simply choose
whether the offset is plus or minus to UTC and specify the hours and/or the minutes of the offset.
For example, the below configuration would be correct for Montréal, Canada, which has a
UTC-05:00 offset:
Click the Apply Changes button and the change will take effect immediately. A restart is not
required.

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DAYLIGHT SAVING TIME
By default, the clock will not have daylight saving time (DST) enabled. You will need to enter the
DST settings for your time zone manually.
To enable DST, select ‘Enable DST’ and enter the settings required.
These settings determine when DST starts and ends. When DST starts, the clock will go forward
one hour and return to normal time once DST ends.
Note: The DST end time does not take daylight saving into account. For example, setting 1.00 AM
here means the time would revert at 2.00 AM with daylight saving.
Example Configuration:
In the UK, DST begins on the last Sunday in March at 2.00 AM and ends on the last Sunday of
October at 2.00 AM. Therefore, the settings would be:
Start: 3 (March), 5 (5th Sunday), 0 (Sunday), 2, 0
End: 10 (October), 5 (5th Sunday), 0 (Sunday), 1, 0

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FIRMWARE UPGRADE
Any firmware updates are applied on the Firmware Upgrade page. The latest firmware can be
downloaded from here:
https://support.galsys.co.uk/index.php?/Knowledgebase/List/Index/19/digital-clocks
To upgrade the firmware on the clock, simply click Browse and locate the firmware file. Next, click
Upload.
The clock will count to one-hundred and then count down from one-hundred. After this, the clock
will reboot and should go back to displaying the time.

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CHANGE PASSWORD
It is recommended that you change the default password of your SignalClock. This can be done on
the Change Password page. The password must be at least four characters, and special characters
can be used (!ӣ$%^&*).
We also recommend noting down the web interface password and keeping it in a secure location.
If you forget the password for the clock, you will need to remove the clock from its mounting
location and press the reset button located on the rear of the clock. This will reset the clock to
factory default settings, which means you will need to re-configure the unit. More information can
be found in the “Resetting the Clock”section of this manual.

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RESETTING THE CLOCK
To reset clock, use a small pin to press and hold the reset button (located on the rear of the clock)
while the unit has power and network access. The clock will countdown from ten. Ensure you keep
the reset button pressed down for the duration of the countdown or the reset will be cancelled.
Once the reset procedure has completed, the clock will reboot with factory default settings. Some
things to note:
-The web interface password will reset to admin.
-DHCP will be enabled by default. After the clock has rebooted, watch the clock’s face for
the IP address.

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QUICK SETUP GUIDE
1. Connect the clock via Ethernet to either a PoE enabled switch or a power injector.
2. By default, the clock will have DHCP enabled. If a DHCP server is unavailable, the clock will
assign itself the IP address: 169.254.0.1. Once the clock has an IP address, it will display it
on the clock face. Take note of the IP address.
3. Using a web browser, navigate to http:// followed by the IP address of the clock.
4. At the log in screen, type the default password: admin.
5. After successfully logging in, you will be redirected to the Home page. Navigate to the
Network Settings page if you wish to configure static network settings. Select STATIC and
type in the network settings. Now, click Apply Changes.
6. Navigate to the Time Server Address page and type in the IP address of the time server.
Click Apply Changes.
7. Navigate to the Display Format page, choose the appropriate format and click Apply
Changes.
8. Navigate to the Time Zone Settings page and configure the appropriate offset to UTC. Click
Apply Changes.
9. If applicable, navigate to the Daylight Saving Time page and configure the appropriate
settings. Ensure DST is enabled and click Apply Changes.
10. Navigate to the Change Password page and change the web interface password (default
password is admin). Click Apply Changes.
11. Click Reboot Clock to apply the configured changes.

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HELP
Use this section to troubleshoot common problems.
TROUBLESHOOTING COMMON PROBLEMS
CONDITION
SOLUTION
NO ACTIVITY ON THE DISPLAY
Verify that the network port is capable of
supplying Power over Ethernet (PoE). Reboot the
clock by disconnecting the Ethernet cable,
counting to five and reconnecting the cable.
THE CLOCK SHOWS INCORRECT TIME
If the minutes past the hour are correct and the
hour is incorrect, verify the Time Zone and
Daylight Saving Time settings on these pages.
CLOCK FLASHES ‘NO SYNC’ ONCE EVERY 60
SECONDS
The time server is either improperly configured or
unreachable. If you have pointed your clock to a
public time server, see page 10 for reasons why
that time server might be unreachable.
CLOCK CYCLES: ----
There is no DHCP server on the network or the
security settings on your DHCP server are
preventing the clock from obtaining an IP
address.
DETERMINE THE IP ADDRESS OF THE CLOCK
Disconnect the network cable and count to five.
Reconnect the network cable and watch the
digital clock face for the IP address.
If you are unable to resolve your issue, please contact Galleon Support. Contact details can be
found in the “Support and Maintenance”section of this manual.

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SUPPORT AND MAINTENANCE
SUPPORT
Galleon offers free lifetime technical support on all its products.
Technical support is available Monday to Friday from 9.00 AM –5:30 PM (excluding UK bank
holidays).
•Contact technical support on: [phone] (option 3)
•Alternatively, you can contact the technical department by submitting a support ticket
here: https://support.galsys.co.uk/index.php?/Tickets/Submit
For quick solutions to common problems, please visit our website and refer to our Knowledgebase
and Troubleshooter: https://support.galsys.co.uk
WARRANTY STATEMENT
Galleon Systems warrants the product to be free from defects in material and workmanship for a
period specified in the product description on the Galleon Systems website. The warranty
commences from the date the unit is shipped from Galleon Systems. For extended warranties,
please contact our sales team.
In accordance with the terms of the warranty, Galleon Systems’ liability is limited to repairing or
replacing, at the discretion of Galleon Systems, the defective equipment and providing upgraded
version changes for firmware. In case of repair, the product must be returned to Galleon Systems.
This warranty does not apply if repairs are required due to acts of nature beyond Galleon Systems’
control, such as, but not limited to, lightning strikes, power surges, misuse, damage, neglect or if
repairs/modifications have been made or attempted by anyone other than the personnel
authorised by Galleon Systems.
In no event will Galleon Systems be liable for any indirect, special, incidental or consequential
damages from the sale or use of this product.
This disclaimer applies both during and after the term of the warranty. Galleon Systems disclaims
liability for any implied warranties, including implied warranties of merchantability and fitness for
a specific purpose.