Game ready Equine 550250 User manual

EQUINE CONTROL UNIT
User’s Manual
MODEL 550250

1
Welcome. You‘ve joined a team of elite athletes, trainers, riders and vets who rely on the
Game Ready Equine System every day to prevent and treat injuries. Your Game Ready Equine System
is based on NASA technology and is the only product on the market that provides active compression
and cold therapy in one portable system. Our state-of-the-art system is designed to treat almost any
type of injury better and faster. Our combined treatment helps your horse stay healthy and heal faster
so they can train hard and compete at their best. Game Ready Equine was developed with feedback
and design input from leading vets, trainers, riders and the
U.S. Equestrian Federation.
Please complete and return the Warranty Registration card for the Game Ready Control Unit
located inside the front cover. The Warranty Registration card for the Heat Exchanger is packaged
with each individual Wrap. Return the registration cards within 30 days from the date of purchase
in order to receive warranty service.
WHO WE ARE
CoolSystems was founded by a pioneer in NASA spacesuit technology, who began working
with athletes, athletic trainers and doctors to expand the technology of temperature and
pressure control into the realm of sports medicine.
A year later, a group of doctors and professional sports teams began testing the first Game Ready
prototypes. The feedback was overwhelming. Athletic sprains, strains, and bruises healed faster.
The system successfully treated post-operative patients, getting them back into the game more
quickly. In addition, the system helped reduce the symptoms of multiple sclerosis, allowing many
patients with heat sensitivity increased mobility and activity.
Many top athletes liked the system so much that they became part owners in our company.
Among them are Steve Young, Jerry Rice, Troy Aikman, Bruce Smith, and Warren Moon.
Let us know what you think of our products. We’d love to hear from you.
Game Ready Equine Toll-free phone number:
CoolSystems, Inc. (888) GAMEREADY
1201 Marina Village Pkwy [phone]
Suite 200 www.gamereadyequine.com
Alameda, CA 94501
THE GAME READY DIFFERENCE

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Safety Precautions _________________________________________ 4
The Game Ready Equine System
Control Panel/ Basic Controls ___________________________________ 7
Priming A New Wrap _________________________________________ 7
Control Unit Setup ___________________________________________ 8
Applying The Wraps __________________________________________ 9
Important User Guidelines ____________________________________ 10
Getting Started ____________________________________________ 11
Recommended Settings________________________________________ 12
Operating The System In The Bag _____________________________ 14
The AC Adapter
How To Use The AC Adapter ____________________________________ 14
Care And Storage __________________________________________ 15
Replacing The Filter __________________________________________ 15
Wrap Care And Storage________________________________________ 16
Product Specifications ______________________________________ 17
Troubleshooting ___________________________________________ 18
Warranty Information: Control Unit _______________________________ 21
How To Contact Us ___________________________________ Back Cover
Warranty Registration Card_______________________ Inside User’s Manual
TABLE OF CONTENTS

4
WARNINGS
Warning: Be sure to read the entire User’s Manual before operating the Game Ready Equine System.
Operation or maintenance procedures other than those described here may result in a hazardous situation
and may void all Game Ready warranties. If you have questions concerning your Game Ready system, call our
customer service department toll-free at (888) GAMEREADY (426-3732).
Warning: You should consult with your veterinarian before beginning any new treatment on your horse.
Warning: If use of the Game Ready Equine System causes increased pain, swelling, discoloration or loss of
sensation, discontinue use and consult with your veterinarian.
PRECAUTIONS
Caution: Always attend the horse while the Game Ready Equine System is being used, in the case that the
horse needs to be quickly disconnected from the Control Unit.
Caution: Be careful to remove any dirt that enters the connectors. Failure to do so could result in dirt entering
the fluid or air circuit and harming the Control Unit or Wrap.
Caution: Do not store the Control Unit or Wraps in temperatures above 120º F or below 33º F.
Caution: Do not operate the system without any water in the ice box. Control Unit should be at least 1/3-full
of water. See page 11 for Quick Set-Up instructions for Control Unit.
Caution: Always turn off the System and disconnect the power line cord from its electrical outlet before
performing any maintenance procedures.
Caution: To avoid the risk of electrical shock, do not remove any panels from the Control Unit. Refer all
servicing and repair to a qualified technician. Opening the case will void the Game Ready warranty.
Caution: Do not pour hot water into the ice box.
Caution: Never operate the System with damaged power line cords or Connector Hoses.
Caution: Do not pick up the Control Unit by the lid. Carry using the handle only.
Caution: This product is for veterinary use only and is not indicated for human use.
Caution: Do not use any AC adapter other than that provided by Game Ready Equine. Use of other AC adapters
may result in electrical shock and will void Game Ready Equine warranty.
Caution: Do not use any Wraps designed by other manufacturers with the Game Ready Equine System.
Caution: Be careful not to trip over the system’s power cords and Connector Hose.
Caution: Be mindful of the power cords and Connector Hoses to avoid any risk of strangulation.
In addition to the precautions listed above, additional warnings and safety precautions are posted throughout
this manual. Read and carefully follow these instructions prior to operating the system.
CAUTION: Handle the Control Unit with the same care as you would a laptop computer. Do not drop it,
kick it or otherwise abuse it unnecessarily. Such abuse will void all Game Ready Equine Warranties.
SAFETY PRECAUTIONS

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Protection against electric shock (5.1):
The Game Ready power supply (Ault Model MW128) is considered to be Class I (grounded) equipment.
The Game Ready power supply (GlobTek Model GTM21097-5012) is considered to be Class II
(ungrounded) equipment.
The Game Ready unit is considered to be Class II (ungrounded) equipment.
Protection against harmful ingress of water (5.3):
This product provides ordinary protection against ingress of water. The Game Ready system is
considered to be Class I (ungrounded) when connected to the Ault Model MW128 power supply,
and Class II (ungrounded) when connected to the GlobTek Model GTM21097-5012 power supply.
Degree of safety in the presence of flammable anesthetics or oxygen (5.5):
Not suitable for use in an oxygen enriched environment or in the presence of flammable anesthetics.
Mode of operation (5.6):
The equipment operates under continuous operation and continuous operation with intermittent loading
if operating the system continuously without a full load of ice. Users should allow the system to rest for
at least 15 minutes between each 90-minute treatment.
Powered by Direct Current
Attention: Consult accompanying documents before use.
UL CLASSIFICATION
!
12V/ 1.2A

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YOUR GAME READY EQUINE SYSTEM
Control Unit
Sleeve
AC Adapter User's Manual
Carry Bag
(optional)
Connector
Hose
Heat Exchanger
CONTROL UNIT ORIENTATIONS
Figure A: Upright
Figure B: Side
The Control Unit can sit upright (Fig. A) or on one side (Fig. B) to fit on a shelf.
Caution: Do not put the unit on the side where the control panel is upside down.
This will cause the unit to leak water.

7
Priming A New Heat Exchanger
A brand new Heat Exchanger should first be filled with water (“primed”) before it is used. To prime a new Heat
Exchanger read through the Control Unit Set up on page 8 and Getting Started on page 11 and then follow the
steps below:
1. Open Heat Exchanger, lay flat on the ground and connect the Heat Exchanger to Control Unit.
2. Press the pressure button on the control panel to set the pressure on “no pressure”.
3. Press the start button.
4. Run for a minimum of two minutes.
Note: Often when priming the Full Leg Heat Exchanger, the Control Unit alarm will sound after 45 seconds, the
low flow icon will flash and the Control Unit will stop. This is because there isn’t enough water returning to the
Control Unit, due to the new Heat Exchanger being filled. To continue, simply restart the priming process
following the steps above. After 2 minutes the Heat Exchanger is fully primed and ready to be used. Repeat the
steps above for each additional new Heat Exchanger.
Power (on/off)
Second tick marks
Green indicates unit has power
Pressure display
Start/pause
Timer setting
Timer on
Decrease time
Increase time
Pressure setting
Alarm silencer
Celsius/Fahrenheit
CONTROL PANEL/BASIC CONTROLS

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Filling the Ice Box
Stand unit upright. Then unplug the unit from the electrical outlet. To open the ice box lid, pull up on the latch
on the end panel of the Control Unit. Fill ice box with ice to the rim of reservoir. For maximum cooling duration,
use cubed ice. Pour cold water over ice until the reservoir is about one third full. Dry off the rubber gasket to
ensure a good seal. Close lid securely and lock into place by pulling down on the latch.
Note: The system provides cooling to the Wrap on less ice but we recommend you fill the ice box completely.
Caution: Do not pour hot water into the ice box.
Refilling the ice box
The ice will melt during treatment. Check the ice box frequently. If little or no ice remains, then refill the ice box
to assure maximum cooling. If the unit is turned on its side, place it back in its upright position before opening
the ice box lid by pulling up on the latch. Press the power button to turn off the unit. Unplug unit from the AC
adapter and empty excess water from ice box. Fill the reservoir to the rim with ice. Pour cold water over ice
until reservoir is about one third full. Close the lid securely and resume therapy.
Note: Ice can be added to the Control Unit while it is running (as long as it is standing upright).
Connecting the Hose to the Control Unit
The hose connector snaps easily into place on the end panel of the Control Unit. When inserted correctly, the
disconnect button will be on top. To disconnect, simply press the button and remove the connector from its
port. When disconnecting the hose from the Control Unit, it is normal for a few drops of water to drip from
the connector hose nozzle. Be sure NOT to hold the button down while connecting the hose to the
Control Unit.
CONTROL UNIT SETUP
Ice Box
Lid Supports
Latch

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For more information on a specific wrap, see the Use Guide that accompanies your
Game Ready Equine Wrap.
After securing the Wrap to the horse, connect the hose to the wrap and then connect
the hose to the Control Unit. Press the power button. Adjust the timer and pressure settings.
For maximum cooling, place Wrap directly against the horse.
Caution:
Do not place directly against open wounds, sores, rashes, infections, or stitches. If skin has been
breached, first apply a sterile dressing over the wound, then apply the Game Ready Equine Wrap.
After treatment, remove the Wrap from the horse and disconnect from the Control Unit.
Caution:
If applying the same Wrap to another part of the horse, make sure the Wrap is deflated before
the next application.
Connecting The Hose To The Wrap
Note: To ensure the connector seals properly make sure that both the and connector halves
are lined up straight when they are pushed together.
APPLYING THE WRAPS

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IMPORTANT USER GUIDELINES
The Game Ready Equine System provides intermittent compression and cold therapy. The Control Unit
software is designed to protect both the user and the Control Unit from harm by shutting off the system
and sounding an alarm if there is insufficient fluid flow or an over-pressure or under-pressure situation.
To help prevent fluid flow or air pressure issues with the Control Unit please follow these guidelines:
Fluid Flow:
Like any other fluid system, a reduction in fluid flow can happen because of a blockage somewhere
in the fluid path (like kinking your garden hose). There are four ways to manage the fluid flow to
prevent a blockage in the fluid path:
1. Wrap Application:
When applying the Wraps, avoid major folds or creases in the Wrap. The Wraps are designed to ergonomically
bend around the horse, but if a Wrap has a big crease or fold, then the fluid flow can be
sufficiently reduced to cause a system shutdown.
2. Switching a Wrap:
If you take a Wrap off one part of the horse and immediately apply it to another part of the horse, be sure that
the air bladder of the Wrap is completely deflated before starting another treatment on a new area of the horse.
To deflate the Wrap, simply unplug the Wrap from the Control Unit and squeeze the excess air out.
3. Connector Hose:
Be sure to plug the hose straight into the wrap to assure the connector seals properly.
Do not let the connector hose fold over where it attaches to the Wrap. Avoid kinking the
hose at any point along its length. Do not let the horse stand on the hose.
4. Ice Box:
If you’re using shaved or finely crushed ice, avoid packing it too tightly, as it can partially
clog the filter and reduce fluid flow enough to cause a system shutdown.
Air Pressure:
When operating on low, medium or high pressure, the Game Ready Control Unit is designed to
alert the user if it does not achieve its minimum or maximum pressure requirements. It’s possible
for the horse to make the Control Unit “think” it’s over-pressuring or under-pressuring by moving
around a lot while the system is running. This will cause the Unit to shut down, sound the alarm
and display a PH, OP, UP error on the display (See page 18 for details. To help prevent this from
happening, tie the horse and discourage it from moving around extensively)
.

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GETTING STARTED
1. Pull up latch to release and open ice box lid.
2. Fill reservoir to the rim with ice.
3. Pour cold water over ice until the reservoir is about one third full.
4. Close lid securely.
Caution:
If you pack the Control Unit with ice, be careful not to slam the lid shut because you
might break the supports that hold open the ice box lid.
5. Place the Control Unit either:
A) in its upright position or
B) on its side with control panel right side up. (See page 6)
6. Connect AC adapter to Control Unit DC Jack; plug into electrical outlet.
7. Secure the Wrap to the horse as instructed in the Wrap use guide that accompanies the Wrap.
8. Connect the hose to Control Unit and the Wrap.
9. Press power button.
10. The system will default to low pressure. Press the pressure button on the control panel to
adjust the level of compression. A corresponding icon will appear on the display panel as
shown on page 7.
Note:
The pressure level cannot be adjusted while the system is in use. To adjust the pressure, press the
pause button, change the pressure to the desired mode, and then press the start button to resume therapy.
11. The system defaults to a 15-minute treatment time. Press the plus or minus keys to adjust the timer
in 5-minute increments. If you would rather not use the timer, just press the timer button once and
the display will change to zero and begin counting elapsed time after you press start.
12. Press the °C/°F button to choose your desired temperature display mode.
13. Press start button.
14. If you set the timer, the alarm will sound when time is up and the Control Unit will stop and stay
in pause mode.
15. Remove Wrap by disconnecting the hose from the Wrap then remove from the horse’s leg.
Caution:
Do not disconnect the hose from the Wrap while the Control Unit is still running.

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Recommended Settings
Remember to always consult with your veterinarian before undergoing any type of cooling and
compression therapy for an injury or preventive maintenance.
To begin your therapy, we recommend that you set the timer for 30 minutes, however,
horses vary in their treatment requirements so always consult with your veterinarian first.
Start with no or low pressure. To adjust the pressure setting during a treatment
you must first press the pause button (see page 13 for details).
General Pressure Guidelines:
Acute Trauma = No Pressure
Bowed Tendons = Low Pressure
Suspensory Desmitis = Medium Pressure
Cellulitis = High Pressure
CONTROL PANEL
Power (on/off)
Second tick marks
Green indicates unit has power
Pressure display
Start/pause
Timer setting
Timer on
Decrease time
Increase time
Pressure setting
Alarm silencer
Celsius/Fahrenheit
Pressure Settings
High
5-75 mmHg
Medium
5-50 mmHg
Low
5-15 mmHg
No pressure
PRESSURE SETTINGS

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Adjusting Pressure
Press the pressure button on the control panel to adjust the level of compression.
The system has four pressure options:
1. No pressure: circulates the ice water only
2. Low pressure: inflates and deflates the Wrap from 5-15 mm Hg over approximately 5 minute cycle.
3. Medium pressure: inflates and deflates the Wrap from 5-50 mm Hg over approximately 3 minute cycle.
4. High pressure: inflates and deflates the Wrap from 5-75 mm Hg over approximately 3 minute cycle.
The appropriate pressure icon will flash as the unit cycles pressure. The left-hand side of the icon will
appear and flash as the pressure cycles up, and then the right-hand side will appear and flash as the
pressure cycles down. Large Wraps, such as the Full Leg Wrap, will have longer pressure cycles than
smaller Wraps, such as the Utility Wrap.
Adjusting Pressure – Wraps
The system will default to the low pressure mode for all Wraps. To adjust the pressure, press
once for medium pressure, twice for high pressure and three times for no pressure.
Changing Pressure During Treatment
The pressure cannot be adjusted while the system is in use. To adjust the pressure, press the pause
button, change the pressure to the desired mode, and then press the start button to resume therapy.
Temperature
Press the °C/°F button to choose your desired mode. With a full ice box, typically the Control Unit
will provide cold therapy between 35 °F and 50 °F.
Setting Treatment Time
Each time the power button is used to turn the system on, the hourglass icon will appear and the timer
will automatically set for 15 minutes. If you press start, the system will run for 15 minutes, then stop.
Adjust the length of a timed session by pressing the plus or minus keys to your desired time, from 0-95
minutes, in 5 minute increments. Once you‘ve set the desired treatment time, press the start button.
An hourglass icon will appear on the control panel to indicate the timer is running. When the time is
up, the alarm will beep and the system will stop.
Changing Timer During Treatment
To add or subtract minutes while the timer is running, you must first press pause, then press the plus or
minus buttons. (If you press the timer setting button or the plus or minus buttons while the system is in
use, the system will not respond.) Press the Start / Pause button to resume treatment.
Running The System Continuously
If you’d rather run the system continuously, just press the timer button once, the display will change to zero,
and the hourglass icon will disappear. Press start and the system will run and begin counting elapsed time.
The system will run for a maximum of 190 minutes, by counting up to 95 minutes and then back down to zero.
After 190 minutes, the system will stop and remain in pause mode.

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To operate the Game Ready Equine System, you don’t need to remove it from the bag. Simply unzip the
bag’s main compartment and end panel. To fill with ice and water, open the ice box lid. Connect the Wrap
hose and the AC adapter to the end panel of the Control Unit. Plug the AC adapter into an electrical outlet.
When finished with the therapy session, unplug the AC adapter from the electrical outlet. Disconnect the
Wrap, hose and the AC adapter from the end panel of the Control Unit. Remove the Control Unit from the
bag to empty the ice box.
OPERATING THE SYSTEM IN THE BAG
How to Use the AC Adapter
The Game Ready Equine System operates using external power through the AC adapter. Connect the AC
adapter to the Control Unit and plug the other end into an electrical outlet. The system operates on AC
line input 100 - 240 VAC or 50/60 Hz. Use caution when handling your AC adapter. Do not put in water.
Warning: Do not use any adapter other than that provided by Game Ready Equine (Ault Model MW128
or GlobTek Model GTM21097-5012). Use of other adapters may result in electrical shock and/or damage
to the Control Unit and void your warranty.
THE AC ADAPTER

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CARE AND STORAGE
Cleaning
The Game Ready Equine System is a valuable part of your equipment. Please handle the Control Unit as
you would a laptop computer. When you are finished using the system for the day, unplug the Control Unit
from the electrical outlet. Disconnect both the Wrap and AC adapter from the Control Unit. Empty the
water and ice from the ice box. The interior of the ice box should be cleaned once every three months.
(See Page 16) To clean the exterior of the Control Unit, simply wipe with a soft cloth rinsed in warm water
and a mild disinfectant
containing any of the following agents:
A. Mild detergent
B. Rubbing alcohol
To clean the internal fluid circuit of the Control Unit fill the ice box 3-4 inches deep with hydrogen
peroxide, attach any Wrap and run the unit for 2 minutes with no pressure.
Caution: Leave lid open when using hydrogen peroxide.
Storage and Transportation Environmental Conditions:
Temperature: 1° - 50° C (33° - 122° F)
Relative Humidity: 10% - 95% non-condensing
Store the Game Ready Equine System in the carrying bag or on a shelf, preferably with the lid open
to allow the interior to dry.
Caution: Do not keep in extreme hot or cold temperatures (above 120°F or below 33°F).
Avoid leaving in the trunk of a hot or freezing car.
Cleaning and Replacing the Filter
Your Game Ready Equine Control Unit is equipped with a special filter designed to keep dirt and debris out
of the fluid system. To assure consistent flow of water through the system, the filter should be checked and
cleaned every three months of regular use. If the filter becomes clogged, the Control Unit alarm will beep,
the
”low flow“ icon will flash, and the unit will go into pause mode.
Caution: Do not run the Control Unit without the filter. Doing so may cause damage to the unit
and will void your warranty.
In addition to cleaning the filter every three months, it should be replaced after one year of regular usage.
Call us toll-free at 888-GAMEREADY for a free replacement filter.
To clean or replace the filter, follow these steps:
1. Turn off power and unplug the system from its electrical outlet.
2. With the Control Unit in the upright position, open the ice box lid.
3. Empty any water and ice in the ice box.
4. Locate the filter inside the ice box with your hand,
as shown in Fig. A.
5. Press the silver metal button on top of the filter, as shown
in Fig. B. You should hear a click as the filter is released.
6. Pull the filter straight out from its housing
(Note: The release button is part of the housing and
therefore remains attached to the inside of the unit).
7. Clean the filter by rinsing it thoroughly under
warm running water. Shake it a few times to clear
out any remaining debris.
8. Re-insert the filter in the unit by reaching in and snapping
it back into the housing. You should hear it click into place.
Figure A
Figure B

16
See Wrap Use Guide for instructions on how to clean the exterior of the Wraps.
The interior of the Wrap can be cleaned once a month by putting hydrogen peroxide into the ice box of the
Control Unit and running the system for five minutes. Fill the ice box approximately four inches deep (2-3 bottles
or 24 oz.) with hydrogen peroxide. Leave the ice box lid open. Adjust the pressure setting to the “no pressure”
mode.
Caution: Leave the ice box lid open when using hydrogen peroxide to clean the interior of the Wrap.
If the ice box is sealed shut, hydrogen peroxide can form a gas that could build excess pressure inside
the unit and potentially damage the system.
Wrap Storage
Do not store Wraps in extreme cold temperatures (below 33°F). To store, fold the Wrap neatly on its natural
folds. Handle your Wraps with care.
Caution: Do not store Wraps inside a plastic bag or other airtight container as it may promote mold growth.
Bag Care and Storage
Wipe clean with mild soap and water, air dry.
Caution: Store the Game Ready Equine System out of the reach of children and pets.
WRAP CARE
Connector Hoses
AC Adapter
User’s Manual
Control Unit
Wraps
HOW TO PACK THE GAME READY EQUINE SYSTEM

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USER REPLACEABLE ITEMS
POWER SUPPLY DISCLAIMER
The items listed below can be obtained by calling toll-free 1-888-GAMEREADY
• Filter
• Ice Box Gasket
• Ice Box Lid Support Kit
•Ice Box Lid Support-Left
•Ice Box Lid Support-Right
•2x Ice Box Lid Support Nuts
•2x screws
•2x washers
•2x lock washers
• Ice Box Latch Kit
•Ice Box Latch
•Ice Box Latch Cup
•2x screws for Latch/Latch Cup
•Ice Box Latch Cup Hook
•2x screws for Latch Cup Hook
• Rubber Foot (with adhesive)
• Handle Grip
• Screw Plug
• Logo Medallion
Mains power quality should be that of a typical commercial or hospital environment. Surge protection
is recommended to protect Control Unit. If the user of the Game Ready Equine System requires continued
operation during power mains interruptions, it is recommended that the Game Ready Equine System be
powered from an uninterruptible power supply.
PRODUCT SPECIFICATIONS
Size: 400mm width x132mm height x 210mm depth (15.75 in x 5.2 in. x 8.27 in.), not including carrying bag.
Weight: 8lbs. empty, 18lbs, full of ice & water.
Pressure level: cycles from 5mm Hg up to 75mm Hg.
AC power: 100-240 VAC 50/60 Hz
DC input: 12V/1.2 A

18
ERROR WHAT DOES IT MEAN WHAT CAN I DO?
Under Pressure The Control Unit
can’t reach its target maximum
compression. This often indicates
that there is a leak in the pneumatic
compression circuit, either in the
connector hose or the Wrap itself.
This is a Soft Error. There is no
danger to the horse being treated
or the Control Unit, and therapy will
continue.
Once treatment has finished, try the same
pressure with a different Wrap, if one is
available. When you have determined if the
problem is isolated to one Wrap or not, call
Game Ready Equine customer service at
888.GAMEREADY (426-3732) You can
continue to use your system without harming
the Control Unit. You can even continue using
the affected Wrap, but this error will persist.
Low Flow Warning The Control Unit
has detected a temporary interruption
of fluid flow, but it was able to
correct the situation by reducing the
compression setting. This is a Soft
Error. There is no danger to the horse
being treated or the Control Unit, and
therapy will continue.
This error can often be corrected by
reapplying the Wrap so that it is snug against
the body part being treated with no major
folds or creases. Please consult your Wrap
use guide for more detailed instruction. If the
problem persists, call customer service
at 888.GAMEREADY (426-3732)
Over Pressure Alarm The Control
Unit has detected excessive pressure
in the air chamber. In order to prevent
any possible harm to the horse being
treated, the unit will stop therapy.
This is a Hard Error. The unit needs
to be turned off and restarted.
• Turn the Control Unit off and back on.
• Apply the same Wrap more tightly.
• Apply a different Wrap.
If the problem persists, customer service at
888.GAMEREADY (426-3732)
Pressure Too High Alarm
The Control Unit has detected that
the Wrap has not properly deflated.
In order to prevent any possible harm
to the horse being treated, the unit
will stop therapy. This is a Hard Error.
The unit needs to be turned off and
restarted.
This error often comes about when the horse
being treated moves around during treatment
and puts pressure on the air bladder. If this is
not the case try the following:
• Turn the Control Unit off and back on.
• Apply the same Wrap more tightly.
• Apply a different Wrap.
If the problem persists, call customer service
at 888.GAMEREADY (426-3732)
Low Flow Alarm The Control Unit
has detected an interruption of fluid
flow that it could not correct. In order
to prevent possible damage to the
fluid pump, the unit will stop therapy.
This is a hard Error. The unit needs
to be turned off and restarted.
• Check the hose and Wrap for kinks that
might cut off fluid flow.
• Make sure there is water in the ice box.
• Make sure that the ice box lter is clean.
• Reapply the Wrap so that it is snug against
the horse.
If the problem persists, call customer service
at 888.GAMEREADY (426-3732)
Dry Pump Alarm The Control Unit has
detected a dry pump. This error is
displayed after one attempt to correct
the problem has failed. In order to
prevent possible damage to the fluid
pump, the unit will stop therapy.
This is a Hard Error. The unit needs to
be turned off and restarted.
• Make sure there is water in the ice box.
• Verify that the ice box lter is not clogged.
• Turn the Control Unit off and on again.
• Select “No Pressure” and run the system
for 1 minute using the largest Wrap
available, lying it on the floor or table next
to the Control Unit (not on the horse).
If the problem persists, call customer service
at 888.GAMEREADY (426-3732)
TROUBLESHOOTING