Game ready 550550 User manual

CONTROL UNIT
User’s Manual
MODEL 550550

1
The Game Ready Difference _________________________________ 3
Indications for Use __________________________________________ 5
Contraindications ___________________________________________ 5
General Warnings and Precautions ____________________________ 5
UL Classication ____________________________________________ 7
Description of Device ________________________________________ 8
Using Your Game Ready System ______________________________ 11
Cleaning ___________________________________________________ 16
Maintenance _______________________________________________ 17
Storage ____________________________________________________ 17
Specications ______________________________________________ 17
Accessories ________________________________________________ 17
Troubleshooting ____________________________________________ 18
Warranty __________________________________________________ 20
TABLE OF CONTENTS

3
THE GAME READY DIFFERENCE
THE GAME READY DIFFERENCE
Game Ready™ was built upon the concept that the principles behind spacesuit
technology could be used to develop an injury treatment system. As a designer for
NASA and an inductee into the U.S. Space Foundation’s Hall of Fame, our founder
helped pioneer the technology involved in controlling pressure and temperature within
a flexible garment. In 1998, we began working with athletes, athletic trainers, doctors, and
engineers to expand breakthrough discoveries into the realm of sports medicine.
REGISTER YOUR PRODUCT
Please complete and return the Warranty Registration cards for both the Game Ready
Control Unit and the Wraps. The Control Unit registration card is located in the
Welcome Packet that contains this manual, and the Wrap registration card is packaged
with the Heat Exchanger of each Wrap. You may also go to www.gameready.com
to register your product. You must register within 30 days from the date of purchase
in order to receive warranty service.
Let us know what you think of our products. We’d love to hear from you.
Game Ready
CoolSystems Inc.
2201 Dwight Way
Berkeley, CA 94704
Toll-free phone number:
1.888.GameReady
1.888.426.3732
www.gameready.com

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Compression Therapy (vasopneumatic compression) using Game Ready or any
compression therapy device should not be used in patients:
• Who are in the acute stages of inammatory phlebitis in the affected region
• Who have any history or risk factors for deep vein thrombosis or pulmonary embolus
(including prolonged bed rest) in the affected region (to be treated with this therapy)
• Who have signicant arteriosclerosis or other vascular ischemic disease in the
affected region
• Who have a condition in which increased venous or lymphatic return is not desired in
the affected extremity (eg, carcinoma)
• Who have decompensated hypertonia in the affected region
Cryotherapy using Game Ready or any cryotherapy device should not be used in patients:
• Who have signicant vascular impairment in the affected region (eg, from prior
frostbite, diabetes, arteriosclerosis or ischemia)
• Who have acute paroxysmal cold hemoglobinuria or cryoglobulinemia
CONTRAINDICATIONS
INDICATIONS FOR USE
The Game Ready System combines cold and compression therapies. It is intended to
treat post-surgical and acute injuries to reduce edema, swelling, and pain where cold
and compression are indicated. It is intended to be used by or on the order of healthcare
professionals in hospitals, outpatient clinics, athletic training settings, or home settings.
GENERAL WARNINGS AND PRECAUTIONS
Thank you for choosing the Game Ready System. To assure you have the best experience
possible, please be sure to read the entire User’s Manual prior to use of the product.
Caution: Federal Law restricts this device to sale by or on the order of a licensed
health care practitioner.
WARNINGS
• Follow the recommendations of your health care practitioner.
• Improper placement or prolonged use of Game Ready could result in tissue
damage such as frostbite.
• During the course of Game Ready therapy, patients should monitor the skin surrounding
the treated region or the digits of the extremities of the treated limb for any burning,
itching, increased swelling, or pain. If any of these signs present, or any changes in skin
appearance occur (such as blisters, increased redness, discoloration, or other noticeable
skin changes), patients are advised to discontinue use and consult a physician.
• The Game Ready Wrap is not sterile; do not place directly against open wounds, sores,
rashes, infections, or stitches. May be applied over clothing or dressing.
• Compression Therapy (vasopneumatic compression) with the Game Ready System should
be used only under the supervision of a licensed healthcare practitioner in patients:
- Who have a wound in the affected region (the wound must be dressed prior to use of
Game Ready)
- Who have an acute, unstable (untreated) fracture in the affected region
- Who are children or patients who have cognitive disabilities or communication barriers,
whether temporary due to medication or permanent
- Who have a cardiac insufciency or congestive heart failure (with associated edema
in the extremities or lungs)
- Who have a localized skin condition (eg, dermatitis, vein ligation, gangrene, skin graft)
in the affected region
- Who have erysipelas or other active infection in the affected region

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Protection against electric shock (5.1):
The Game Ready System is considered to be Class I (protective earth) when connected to
the Ault Model MW 128 power supply, and Class II (double insulated) when connected to
the GlobTek Model GTM-21097-5012 power supply.
Protection against harmful ingress of water (5.3):
This product provides ordinary protection against ingress of water.
Degree of safety in the presence of ammable anesthetics or oxygen (5.5):
Not suitable for use in an oxygen enriched environment or in the presence of ammable
anesthetics.
Electromagnetic interference:
This equipment has been tested and found to comply with the limits for medical devices
in IEC 60601-1-2:2001. These limits are designed to provide reasonable protection against
harmful interference in a typical medical installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to other devices in the vicinity. However,
there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to other devices, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving device.
• Increase the separation between the equipment.
• Connect the equipment into an outlet on a circuit different
from that to which the other device(s) are connected.
• Consult the manufacturer or eld service technician for help.
UL CLASSIFICATION
Medical Equipment
With respect to electrical shock, fire, and mechanical hazards only
in accordance with UL 60601-1, CAN/CSA C22.2 No. 601.1 <61ZJ>
Powered by Direct Current
Type BF Applied Parts
Attention: Consult accompanying documents before use.
Manufacturer
WARNINGS CONT.
• Cryotherapy with the Game Ready System should be used only under the supervision
of a licensed healthcare practitioner in patients:
- Who have Raynaud’s disease or cold hypersensitivity (cold uticaria)
- Who have hypertension or extreme low blood pressure
- Who have diabetes
- Who have compromised local circulation or neurologic impairment (including paralysis
or localized compromise due to multiple surgical procedures) in the affected region
- Who have rheumatoid arthritis in the affected region
- Who have known and uncontrolled peptic ulcer (if the affected region is the abdominal
region) since cold therapy applied to the abdomen can cause increased gastrointestinal
motility and gastric acid secretion
• To avoid the risk of electrical shock, do not remove any panels from the Control Unit.
Refer all servicing and repair to Game Ready Customer Service at 1.888.426.3732.
Opening the case will void the Game Ready warranty.
• To avoid the risk of electrical shock, always turn off the System and disconnect the
power line cord from its electrical outlet when not in use or before adding or emptying
ice and water.
• Do not use any adapter other than that provided by Game Ready. Use of other adapters
may result in electrical shock and will void the Game Ready warranty.
• Be careful not to trip over the System’s power cords and Connector Hose.
PRECAUTIONS
• Do not operate the System without any water in the ice box.
• Never operate the System with damaged power line cords or Connector Hoses, or other
mechanical damage, or if the unit is otherwise not fully operational.
• Do not pour hot water into the ice box. The System was not designed to operate, and
has not been tested, with hot water.
• Do not pick up the Control Unit by the lid. Carry using the handle only.
• Do not use other manufacturers’ wraps with the Game Ready System.
• Do not operate the Control Unit without a Connector Hose attached.
• The Game Ready Control Unit is a technical medical device. Handle it with the same
care as you would a laptop computer. Do not drop it, kick it or otherwise abuse it
unnecessarily. Such abuse will void all Game Ready warranties. Do not place the AC
Adapter or battery pack inside the ice box for storage or transport.
In addition to the precautions listed above, additional warnings and safety precautions
are posted throughout this manual. Read and carefully follow these instructions prior to
operating the System.

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DESCRIPTION OF DEVICE
Control Unit
AC Adapter
Power Cord
Connector
Hose
Welcome
Packet
Sleeve
Heat Exchanger
Sleep
Time Time
Run IceBath
Temp.
Pressure
Off Low Med High
Avg.Wrap
Temp.
55/13
50/10
45/7
40/5
ºF/ºC
Wrap
Add
Time
(Manual Mode)
Subtract
Time
C/F(Celsius/Fahrenheit)
Power
Program
Play/
Pause
Pressure Backlight
Volume
Temperature
Knob
Sleep
Time Time
Run Coldest
Wrap Temp.
Pressure Off Low Med High Average
Wrap Temp.
55/13
50/10
45/7
40/5
ºF/ºC
Pressure
Indicator
Coldest Wrap
Temperature
Average Wrap
Temperature
BUTTONS
Power: Use this button to turn the Control Unit on and off.
Program: Use this button to select one of the available Programs or to return
to Manual Mode. See page 15 in this manual for more information on Programs.
Play/Pause: Use this button to start or pause a treatment or to stop.
Add Time: Use this button to add time in Manual Mode (does not work in
Program Mode). You can add up to 90 minutes. Treatment must be paused
in order to add or subtract time.
Subtract Time: Use this button to reduce time in Manual Mode (does not work in
Program Mode). You can subtract up to 90 minutes. Treatment must be paused in
order to add or subtract time.
Pressure Selection: Use this button to select one of four pressure settings:
No Pressure, Low Pressure (5-15 mmHg), Medium Pressure (5-50 mmHg), and
High Pressure (5-75 mmHg). Pressure selection is not available in Program Mode.
Treatment must be paused to change pressure settings.
Volume: Use this button to select the option of sound or no sound. Alarms will still
sound.
C/F Button: Use this button to select either Celsius or Fahrenheit on
the temperature display.
Backlight: Use this button to turn the backlight on or off.
Adjusting Temperature: The Control Unit cools the Wrap by pumping water from the
ice box into the Wrap; therefore, the temperature of the Wrap will never be colder than
the water in the ice box. If the knob is turned to three (3) snowakes, the Control Unit
will provide the coldest possible therapy based on the temperature of the water in the ice
box. Turning the knob towards one (1) snowake will provide less cold therapy. At one (1)
snowake, the Control Unit is no longer providing cold therapy. At this temperature setting
the uid pump will stop and the temperature will not be displayed.
Note: The unit should always be started on full cold (3 snowakes). The user can then
adjust temperature as desired.
Adjusting
Temperature:
Temperature Knob
Full Cold
Less Cold More Cold
Turn knob counter-clockwise
for less cold therapy
Turn knob clockwise
for more cold therapy
MODES OF OPERATION
Manual Mode: The System defaults to this mode, and allows the user to adjust time and
pressure settings.
Program Mode: This mode allows the user to choose one of six programs that provide
treatment for a set time then sleep (no treatment) for a set time, continuously, at a specic
pressure setting.
Drain Mode: This mode allows a user to connect a Hose with a special Hose Adapter
to the unit, enter Drain Mode and have the unit empty the water out of the ice box through
the Hose. Drain Mode can be accessed by pressing the program key and toggling through
all six programs. To empty water in the System while in Drain Mode, press the program
key until you reach Drain Mode, attach the Hose Adapter to the Connector Hose, place the
Hose Adapter over a sink, and press the play button. Drain Mode will run the Control Unit’s
uid pump for up to six minutes (long enough to fully empty the ice box). Drain Mode is
indicated by the following icons:
Game Ready System:The following items are included in your Game Ready System: a
Control Unit, an AC Adapter, a Power Cord, a Connector Hose, and a Welcome Packet,
containing the User’s Manual and other information about the System. Each Wrap (comprised
of an inner Heat Exchanger and an outer Sleeve) is sold separately and is not included in the
System, however a Wrap must be attached to the System to begin treatment.

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When selecting
a program:
Sleep
Time Time
Run Coldest Wrap
Temp.
Pressure Off Low Med High Average Wrap
Temp.
55/13
50/10
45/7
40/5
ºF/ºC
Pressure:
Off Low Med High
Off Low Med High
Off Low Med High
Off Low Med High
Status bar: Off (Mute)
On
Indicates selected mode
Indicates unit is paused
Indicates unit is playing
Other Icons: Indicates an error. See troubleshooting
pages 18-19 for error codes
Indicates sleep mode time
Indicates remaining battery capacity
Temperature:
Average Wrap Temperature:
Indicates an estimate of the average
temperature of the Wrap (averages
the temperature of the water going
into and out of the Wrap)
Coldest Wrap Temperature:
Indicates an estimate of the
temperature of the water going
into the Wrap from the ice box
When the System
is running in
Program Mode:
Displays the amount of
run time remaining
Run time count-down bars
Displays the amount
of sleep time remaining
When the System
is running in
Manual Mode:
Displays the amount
of run time remaining
To operate your Game Ready System, you need:
• A Control Unit lled with ice and water
• A Game Ready supplied power supply
• A Connector Hose
• A Wrap (a Heat Exchanger and Sleeve)
Notes:
• The Wrap is comprised of an inner Heat Exchanger and an outer Sleeve. The combination
of Sleeve and Heat Exchanger is referred to throughout this manual as a “Wrap.”
• The Game Ready Control Unit should be placed on a stable surface (such as the oor or a
table) during use.
• Please note that using the System in an environment with a high ambient temperature
may affect its ability to provide adequate cooling, or may limit the ice life.
• If you will be using the System with a Game Ready supplied battery pack please consult
the instructions for use that accompanied that battery pack for usage details.
Warning:
Position the Control Unit to minimize the risk of tripping over the Control Unit, Connector
Hose or power cord.
USING YOUR GAME READY SYSTEM
DISPLAY
Displays pressure
Displays amount of
time unit will run
Displays amount of
time unit will sleep
Error
Battery
Sleep time
count-down bars

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STEP 4: Place the Control Unit in the location where you plan to use it.
The Control Unit should only be used in the upright orientation as shown.
The Control Unit will leak if placed on its side.
STEP 5: Connect the AC Adapter to the Control Unit and the grounded electrical outlet.
The power indicator light (orange color) on the Control Unit should illuminate.
If it does not illuminate, check to make sure that the AC Adapter is rmly
connected in all locations and that the outlet is receiving power. If necessary,
try an alternate outlet or power supply. If the light is still not illuminated and
the Control Unit will not turn on, please contact Game Ready Customer
Service at 1.888.426.3732.
Note: The Control Unit should be powered up prior to attaching a Wrap.
STEP 6: Connect the larger end of the Connector Hose to the Control Unit. Make sure
you hear it click. To disconnect, simply press the button and remove the
connector from its port.
USING YOUR GAME READY SYSTEM
Click
to electrical outlet
AC Adapter
Warning:
Your Game Ready Control Unit should be plugged into a grounded electrical outlet prior to
operation.
Precautions:
• Failure to properly follow the set-up instructions may result in inadequate therapy.
• Unplug the Control Unit from the electrical outlet prior to lling the Control Unit with ice
and water.
STEP 1: Push the door release button to open the ice box door.
STEP 2: Fill the ice box completely with ice, and at least ½ full with clean water.
STEP 3: Close the ice box door. Make sure you hear it click.
USING YOUR GAME READY SYSTEM
1
2
to Wrap
Connector Hose
Click
Disconnect
Button

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You can choose to operate in either Manual Mode or Program Mode.
Manual Mode allows you to adjust time and pressure settings.
Program Mode allows you to choose one of six programs that provide
treatment for a set time then sleep (no treatment) for a set time,
continuously, at a specic pressure setting. The unit will default to
Manual Mode.
STEP 12: Press play/pause button.
USING YOUR GAME READY SYSTEM
STEP 7: Apply the selected Wrap (consult the Use Guide for each Wrap for application
instructions).
Warning: Do not place directly against open wounds, sores, rashes,
infections, or stitches. May be applied over clothing or dressing.
Caution: If applying the same Wrap to another person, make sure the
Wrap is deated before the next application.
STEP 8: Connect the smaller end of the Connector Hose to the Wrap. Make sure
you hear it click. To disconnect, simply press the button and remove the
connector from its port.
If you have any problems with the set-up of your Game Ready System, please contact
Game Ready Customer Service at 1.888.426.3732.
Warnings:
• Follow the recommendations of your health care practitioner.
• Improper placement or prolonged use of Game Ready could result in tissue
damage such as frostbite.
• For additional warnings and precautions, please refer to pages 5-6 of this manual.
STEP 9: Press the power button. The screen should light up and the
Control Unit should beep once. The power indicator light
should turn from orange to green.
STEP 10: Adjust the temperature by turning the temperature knob. Turning
the knob right, toward 3 snowakes, will provide more cold therapy.
Turning the knob left, toward 1 snowake, will provide less cold
therapy.
USING YOUR GAME READY SYSTEM
Click
Disconnect Button
Click
Manual Mode:
Set the time by pushing the +/- buttons.
Set the pressure by pushing the pressure button. You can select
from 4 pressure settings: No pressure, Low Pressure (5-15 mmHg),
Medium Pressure (5-50 mmHg), High Pressure (5-75 mmHg).
Program Mode:
Push the program button to enter Program Mode. In Program
Mode, the unit will operate continuously according to the selected
program. You will need to add ice approximately every 3-4 hours.
You can select from the following programs:
Program 1: 30 minutes on, 30 minutes sleep. No pressure.
Program 2: 30 minutes on, 30 minutes sleep. Low pressure.
Program 3: 30 minutes on, 30 minutes sleep. Medium pressure.
Program 4: 30 minutes on, 60 minutes sleep. No pressure.
Program 5: 30 minutes on, 60 minutes sleep. Low pressure.
Program 6: 30 minutes on, 60 minutes sleep. Medium pressure.
Program d: Drain Mode. Please refer to page 9 in this manual
for details.
STEP 11:

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CONTROL UNIT
The exterior of the Control Unit and the visible interior surfaces of the ice box can be
cleaned with a soft cloth and one of the following cleaning agents:
• Mild detergent
• 5% Bleach solution
• 6% Hydrogen peroxide
• 70% Isopropyl alcohol
We do not recommend the use of Quaternary Ammonium (such as Virex).
DO NOT USE
• Phenolic-based disinfectants (such as Amphyl).
• Any solvent-based cleaners on the Control Unit. Doing so will damage the
plastics and will void your warranty.
• Abrasive materials to clean the Control Unit. Doing so will damage the
plastics and will void your warranty.
Caution: The Control Unit is not a waterproof device. Do not apply a direct stream of water
onto or submerge the Control Unit.
Procedure:
• Follow the manufacturer’s instructions and precautions for the cleaning agent you select.
• Apply the selected cleaner to a soft cloth and wipe down all surfaces of the Control Unit.
• Allow the Control Unit to dry thoroughly before storing it in the bag.
• The Control Unit should be cleaned as needed.
CONNECTOR HOSE
The Connector Hose can be cleaned using a soft cloth and one of the following:
• Mild detergent
• 70% Isopropyl alcohol
We do not recommend the use of Quaternary Ammonium (such as Virex).
DO NOT USE:
• Phenolic-based disinfectants (such as Amphyl).
• Any solvent based cleaners on the Connector Hose. Doing so will damage
the plastics and will void your warranty.
• Abrasive materials to clean the Connector Hose. Doing so will damage the
plastics and will void your warranty.
• Any petroleum based lubricants on the Connector Hose. Doing so will
damage the o-rings and will void your warranty. If lubrication is required, the use of
silicon spray is recommended.
CARRY BAG
The Carry Bag should be cleaned using a soft cloth or brush and a mild detergent.
Febreeze™ or the equivalent can be used on the Bag if desired.
Be sure to test any product on a small portion of the Bag to make sure that it will not
damage the Bag.
Note: To operate the Game Ready System, you do not need to remove it from the Bag.
Simply unzip the Bag’s main compartment and end panel. Fill the ice box with ice and
water. Attach the Connector Hose and the AC Adapter to the end panel of the Control Unit
and plug the AC Adapter into an electrical outlet.
Inspect and clean or replace the ice box lter as necessary. Remove the lter by rotating
it clockwise. No product maintenance should be performed by the user. If your Game
Ready System requires maintenance, please contact Game Ready Customer Service at
1.888.426.3732.
STORAGE
When you are done using the System for the day:
• Unplug the AC Adapter and the Connector Hose from the Control Unit.
• Push the door release button to open the door.
• Carefully dump the ice and water into the sink.
• Wipe off any excess water.
• Store the Control Unit in the Carry Bag or in another safe location. Store the Control Unit
with the lid fully open to allow the interior to dry and preserve the ice box seal.
• Remember that your Game Ready Control Unit is a valuable piece of equipment and
should be treated like a laptop computer, with great care.
Storage Temperature Conditions: 1o- 50oC (33o- 122oF)
Relative Humidity: 10% - 95% non-condensing
Caution: Do not keep in extreme hot or cold temperatures (above 120°F or below 33°F).
Do not leave in a hot or freezing car. Do not leave the Control Unit in direct sunlight.
The UV light may damage or discolor the Control Unit.
SPECIFICATIONS
Size: 16.25” length x 7.75” width x 9.25” height (413 x 197 x 235) mm, not including
carrying case
Weight: 7.3 lb. empty, approximately 18 lb. full of ice and water
Pressure level: cycles from 5mm Hg up to 75mm Hg
AC power: 100-240 V~, 50-60 Hz, 1.0A
DC input: 12V/2.5 A
ACCESSORIES
The Game Ready Control Unit can be used with any of the following accessories:
• Any Game Ready Wrap. Wraps made by any other manufacturer CANNOT be used with
this system.
• A Game Ready supplied Power Supply (Ault Model MW128 or GlobTek Model
GTM-21097-5012) and Hospital Grade Power Cord
• A Game Ready supplied Connector Hose
• A Game Ready Carry Bag
• A Game Ready supplied battery and charger
• A Dual Connector Hose
• The Game Ready Drain Mode Adapter
CLEANING MAINTENANCE

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ERROR WHAT DOES IT MEAN WHAT CAN I DO?
Under Pressure: The Control
Unit can’t reach its target
maximum compression. This
often indicates that there
is a leak in the pneumatic
compression circuit, either in the
Connector Hose, Wrap or Control
Unit. Or it may occur because
the hook and loop fastener on
your Wrap has worn out.
• Make sure the Wrap is tightly
applied.
• Try using a different Wrap and
Hose to isolate the problem.
Deation Error: The Control Unit
has detected that the Wrap has
not properly deated.
• Turn the Control Unit off.
• If there is air left in the Wrap,
disconnect the Wrap from the
Connector Hose and manually
deate the Wrap.
• Reconnect the Hose to the Wrap
and reapply the Wrap to the body.
• Turn the Control Unit on and press
play/pause.
Pump Performance Error : The
Control Unit has determined that
the uid pump may be working
too hard. This could be caused by
ice or debris in the uid circuit.
In order to prevent possible
damage to the uid pump, the
unit will stop therapy.
• Turn the Control Unit off and back
on again.
• Check to see if the lter is clogged.
• If that does not solve the problem
turn the Control Unit off for
20 minutes (to let the pump cool
down) before turning it on again to
try again.
Water Level Too Low: The
water level in the Control Unit is
too low.
• Add water to the Control Unit ice
box.
High Liquid Pressure: The
Control unit has detected
excessive pressure in the uid
circuit.
• This indicates a problem with
the temperature control system.
There is no troubleshooting for this
error. Please verify the error and
call Game Ready Customer Service
at 1.888.426.3732.
Self-Test Error – Fluid Circuit:
The Control Unit has detected
an electronic problem in the uid
circuit on start-up.
• Disconnect the Wrap from the
Control Unit.
• Turn the Control Unit off and on
again without a Wrap connected.
Control Unit will not turn on: • Check to make sure the AC Adapter
is securely plugged into a working
electrical outlet.
• Press the power button again. If the
orange LED on the control panel
is illuminated, but the Control Unit
will not turn on, call 1.888.426.3732.
If no orange or green light is
illuminated, check that the electrical
outlet has power.
Note: If any problem persists call Game Ready Customer Service at 1.888.426.3732.
ERROR WHAT DOES IT
MEAN
WHAT CAN I DO?
Air Pressure Sensor:
The Control Unit
has detected a
problem calibrating
the pneumatic
compression circuit
on start-up.
• This is most likely to occur if you have restarted
the System with an inated Wrap attached.
• Detach the Wrap and try again.
Self-Test Error –
Air Pump: The
Control Unit has
detected an electronic
problem in the air
circuit on start-up.
• Disconnect the Wrap from the Control Unit.
• Turn the Control Unit off and on again without
a Wrap connected.
Liquid Pressure
Sensor: The Control
Unit has detected a
problem calibrating
the liquid circuit on
start-up.
• Turn the Control Unit off and then power it
back on again.
Dry Pump: The
Control Unit has
detected a dry pump.
In order to prevent
possible damage to
the uid pump, the
unit will stop therapy.
• Make sure there is water in the ice box.
• Verify that the ice box lter is not clogged.
• Make sure there are no kinks in the Wrap or
Connector Hose.
• Turn the Control Unit off and on again.
• Disconnect and reconnect the hose from the
Control Unit and the Wrap.
• Prime the Wrap using the following steps:
- Select “No Pressure.”
- Attach the largest Wrap available.
- Lay the Wrap open (not on the body).
- Run the System for 1 minute.
• Prime the System using the following steps:
- Disconnect the hose from the Control Unit.
- Now, look at the Wrap connection location
on the Control Unit. On the bottom valve,
push the white prong in so that it is even
with the metal connector.
- Make sure you are not fully covering the
opening in the prong.
- Push start, and water should squirt out of
the valve.
- Restart the System.
No Wrap Attached:
The Control Unit
does not detect the
presence of a Wrap.
• If there is no Wrap attached – attach one.
• Disconnect and reconnect the connections
between the Connector Hose and the Control
Unit as well as the Connector Hose and the
Wrap. Make sure you hear an audible “click”
when making the connections.
Over Pressure:
Indicates that the
Control Unit has
exceeded the target
pressure.
• Turn the Control Unit off and back on.
• Apply the same Wrap more tightly.
• Apply a different Wrap.
TROUBLESHOOTING TROUBLESHOOTING

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LIMITATIONS OF LIABILITY
COOLSYSTEMS’ RESPONSIBILITY UNDER THIS, OR ANY OTHER WARRANTY, IMPLIED
OR EXPRESS, IS LIMITED TO REPAIR OR REPLACEMENT, AS SET FORTH ABOVE.
THESE REMEDIES ARE THE SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH
OF WARRANTY. COOLSYSTEMS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF
WARRANTY OR UNDER ANY OTHER LEGAL THEORY INCLUDING, BUT NOT LIMITED
TO, LOST PROFITS, DOWNTIME, GOODWILL, AND DAMAGE TO OR REPLACEMENT
OF EQUIPMENT AND PROPERTY. SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
WARRANTY REGISTRATION
Please complete and return the Warranty Registration cards for both the Game Ready
Control Unit and the Wraps. The Control Unit registration card is located in the Welcome
Packet that contains this manual, and the Wrap registration card is packaged with the
Heat Exchanger of each Wrap. You may also go to www.gameready.com to register your
product. You must register within 30 days from the date of purchase in order to receive
warranty service.
You will need the following information to complete your Warranty Registration card:
The Control Unit’s model number (REF) and its serial number (SN). These numbers
are located on the label on the bottom of the Control Unit. You can also complete your
warranty registration online. Simply go to www.gameready.com, click on the Product
Registration link at the top of the page, ll out and submit your information.
Extended Warranties
Extended Warranties are available for the Game Ready System. For details and
information, please review the Extended Warranty Agreement contained in the
Welcome Packet, or call Game Ready Customer Service at 1.888.426.3732.
CoolSystems warrants that the Game Ready Control Unit, if properly used, will be free
from defects in material and workmanship for a period of one (1) year after the date the
Game Ready Control Unit was purchased. If the Game Ready Control Unit, which is the
subject of this Limited Warranty, fails during the warranty period for reasons covered by
this Limited Warranty, CoolSystems, at its options, will:
• REPAIR the Game Ready Control Unit OR
• REPLACE the Game Ready Control Unit with another Game Ready Control Unit.
THIS LIMITED WARRANTY AND ANY IMPLIED WARRANTIES THAT MAY EXIST UNDER
STATE LAW APPLY ONLY TO THE ORIGINAL PURCHASER OF THE GAME READY
CONTROL UNIT AND ARE NON-TRANSFERABLE.
Extent of Limited Warranty
This limited warranty does not cover damages due to external causes, including, without
limitation, accident, usage not in accordance with product instructions, misuse, neglect,
alteration or repair.
How to Obtain Warranty Service
To obtain warranty service call toll-free 1.888.GameReady. You must have returned the
Warranty Registration card to CoolSystems within thirty (30) days from the date of
purchase to qualify for warranty service. If you qualify for warranty service from
CoolSystems, you will be issued a Returned Material Authorization (RMA) number.
When you return the Game Ready Control Unit to CoolSystems, you must write the
RMA number on the outside of the package. CoolSystems will not accept returned Game
Ready Control Units without an RMA number on the package. If you return the Game
Ready Control Unit to CoolSystems, you must assume the risk of damage or loss during
shipping. You must use the original packaging or the equivalent. CoolSystems may require
you to verify in writing that you are the original purchaser of the Game Ready Control Unit.
CoolSystems may elect to replace or repair the Game Ready Control Unit with either a
new or reconditioned product. The returned product shall become CoolSystems’ property
upon receipt. The replacement Game Ready Control Unit is warranted under this written
warranty and is subject to the same limitations and exclusions for the remainder of the
original warranty period. THIS WARRANTY IS NOT TRANSFERABLE.
WARRANTY LIMITATIONS AND EXCLUSIONS
THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COOLSYSTEMS
MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED HERE. COOLSYSTEMS
DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING, WITHOUT
LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF
IMPLIED WARRANTIES SO THIS LIMITATION MAY NOT APPLY TO YOU. ALL EXPRESS
AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY
PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME JURISDICTIONS DO
NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS
LIMITATION MAY NOT APPLY TO YOU.
WARRANTY WARRANTY
Game Ready Control Unit User’s Manual PN 702742 Rev A