Gatekeeper ITSS User manual

Intelligent Temperature Sensing System
User Manual & Install Guide
Document Ref. No. : DN3300
Version No. : 2.0.5
Document Date : December 2020

Intelligent Temperature Sensing Systems (ITSS) User Manual & Install Guide
Table of Contents
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TABLE OF CONTENTS
1INTRODUCTION .............................................................................................................................3
1.1 WELCOME TO YOUR NEW INTELLIGENT TEMPERATURE SENSING SYSTEM...............................................................3
1.2 KEY SPECIFICATIONS .......................................................................................................................................................3
1.3 IMPORTANT SAFETY AND HANDLING INFORMATION..................................................................................................3
2WHAT’S INCLUDED ........................................................................................................................5
2.1 SYSTEM SPECIFICATIONS ................................................................................................................................................5
3GETTING STARTED WITH INTELLIGENT TEMPERATURE SENSING SYSTEMS ...........................7
3.1 LEARNING HOW TO NAVIGATE......................................................................................................................................7
3.2 HOME SCREEN.................................................................................................................................................................7
3.3 SETTINGS ..........................................................................................................................................................................9
3.3.1 Network Settings..............................................................................................................................................10
3.3.2 Temperature Settings.....................................................................................................................................11
3.3.3 Face Parameter Settings ...............................................................................................................................13
3.3.4 Password Settings............................................................................................................................................16
3.3.5 Light and PWR Settings.................................................................................................................................17
3.3.6 Volume Settings ...............................................................................................................................................18
3.3.7 Version Information Query ..........................................................................................................................19
4HARDWARE INSTALLATION .......................................................................................................20
4.1 QUICK REFERENCE GUIDE FOR INSTALLATION ...........................................................................................................20
4.1.1 Panel Installation.............................................................................................................................................20
4.2 INSTRUCTIONS FOR MOUNTING THE SYSTEM............................................................................................................21
4.2.1 Installation Instructions.................................................................................................................................21
4.2.2 Mounting ............................................................................................................................................................21
4.2.2.1 Mobile Panel Mount .................................................................................................................................21
4.2.2.2 Fixed-site Panel Mount............................................................................................................................23
4.2.3 Power Connection ...........................................................................................................................................24
4.2.3.1 Cable Diagram for Mobile Panel..........................................................................................................24
4.2.3.2 Cable Diagram for Fixed-Site Panel....................................................................................................25
4.2.4 Installation Requirements.............................................................................................................................26
5CUSTOMER LIMITED WARRANTY...............................................................................................27
6CONTACT INFORMATION ...........................................................................................................28

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1Introduction
1.1 Welcome to Your New Intelligent Temperature Sensing System
Congratulations on the purchase of your new Gatekeeper Systems Intelligent Temperature Sensing
System (ITSS).
Gatekeeper’s Health Monitoring Panel is a standalone Intelligent Temperature Sensing System that
detects temperatures of passengers in a transportation environment. Artificial Intelligence is used to
detect the presence of a face. A thermal sensor is used to calculate the individual’s temperature.
This superior design prevents passengers from attempting to get temperature measurements from their
hands or other objects that may be colder. The use of Artificial Intelligence provides rapid temperature
sensing with laser precision. The Panel is compact and easy to install. Fleet operators have immediate
access to information they need to keep their riders safe.
1.2 Key Specifications
▪Contactless operation
▪Artificial Intelligence
▪Fast measurement
▪Captures temperature of riders within 2 meter (78 inches)
▪Visual and audible alarms triggered on configurable high-temperature limits
▪Stand-alone system –does not require DVR, quick & easy installation
1.3 Important Safety and Handling Information
Before using the product, please ensure that you observe the safety precautions described below.
Always ensure that the product is used correctly and by the listed instructions. Be sure to also check the
manuals included with any other product accessories that you may use.
SAFETY AND INFORMATION SYMBOLS USED IN THIS MANUAL
This symbol is intended to alert the user to the presence of uninsulated
“dangerous voltage” that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
This symbol is intended to alert the user to the presence of important
operating and maintenance instructions in the literature accompanying
this product. Failure to heed these warnings or instructions may damage
the product or cause it to operate incorrectly.
This symbol indicates the text of importance or special significance in the
accompanying product literature. These may be important operating
instructions or supplemental information.

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SAFETY AND INFORMATION SYMBOLS USED IN THIS MANUAL
This symbol draws the user’s attention to recommended best practices
which should be observed when installing and using the product.
The battery must be disconnected from the vehicle before
working on the electrical system of the vehicle when installing,
servicing or removing Gatekeeper products.
Preparing to Install
▪Customers shall be responsible for addressing any systems on the bus that require
attention as a result of disconnecting the bus battery. This includes, but is not limited
to, entering a radio theft code, programming radio stations, etc.
Installing the product
▪All Gatekeeper Systems employees or contractors who perform electrical work (e.g.
installing, servicing or removing an Intelligent Temperature Sensing Systems, installing
a backup camera system, etc.) on a customer vehicle shall ensure that the battery in the
vehicle is disconnected before work commences.
Operating the product
▪The ITSS has an operating temperature range of 32°F to 122°F (0°C - 50°C). It is good
practice to ensure that the product is mounted in a suitable location that does not
exceed acceptable temperature ranges during normal operations.
▪Do not remove the cover of the product as this will void the warranty.
Updating the product
▪Firmware updates (available from www.gatekeeper-systems.com) are system and
product model specific. These firmware updates must be applied to the ITSS system
only.
Repairing the product
▪Your ITSS doesn’t have any user-serviceable parts. Do not open or disassemble it or
attempt to repair it or replace any components.
▪Disassembling the ITSS may damage it or may cause injury to you. If your product needs
service, is damaged, or malfunctions, contact Gatekeeper Systems for assistance. If you
attempt to open it, you risk damaging your product, and such damage isn’t covered by
the warranty on your ITSS.
If at any time there is a question about how to proceed, please contact Gatekeeper Systems immediately
at either 1-888-666-4833 or 1-604-864-6187 for assistance. Review all available installation
documentation, including technical bulletins. Additional resources, technical bulletins and product
tutorials can be found at https://www.gatekeeper-systems.com/support/downloads/

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2What’s Included
The following items are included as part of your basic product package.
Intelligent Temperature Sensing
Systems
Smart health monitoring panel that
measures forehead temperature and uses
AI to detect human face or if the person
wears a face mask.
There are numerous customizable options and accessories which can tailor the product installation to
fit your unique operating environment and requirements.
Please contact Gatekeeper Systems for information on optional download kits and other accessories for
use with your product.
2.1 System Specifications
Temperature Management
Temperature Measurement Range
95°F to 107°F (35° to 42°C)
Accuracy
±0.6°F (±0.5°C)
Detection Distance
Near: recommended 19.68”-49.21”(0.5m –1.25m)
Far: recommended 19.68” - 68.89” (0.5m –1.75m)
Alarm Threshold
Configurable, preconfigured to 99.14°F (37.3°C)
Response Time
<300 mS
Facial Capture
Detection Mode
Single target capture –
driven by Artificial Intelligence
Capture Detection Accuracy
99.9%

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Monitor
Screen Size
7 inches(17.78cm)
Screen Luminance
450 cd/m2
Aspect Ratio
16:9
Resolution
600* 1024
Audio
Audio Built-IN-3W Speaker for Voice
Annunciation
Power
Power Input
9-36V DC
Power Consumption
9W typical
Trigger
Vehicle accessory or ignition with adjustable
power down delay
Optional
115V power kit
Environmental
IP Rating
IP30
Operating Temperature
32°F to 122°F (0°C - 50°C)
Storage Temperature
-22°F to 167°F (-30°C - 75°C)
Operating Humidity
15% - 95% non-condensing
Storage Humidity
15% - 95% non-condensing
Shock and Vibration
MIL STD-810F
Physical
Dimension
10.9” x 4.9” x 1.2”
(267mm x 125mm x 30mm)
Weight
7oz (200g)

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3Getting Started with Intelligent Temperature
Sensing Systems
3.1 Learning How to Navigate
Your Intelligent Temperature Sensing Systems comes with a touchscreen panel which allows access to
the ITSS main screen and settings through an intuitive touch interface. You will be able to interact with
the system and perform actions by touching or tapping the onscreen buttons.
ITSS panel does not store biometric data. It flushes all specific data related to the passengers who
have used the panel. All facial geometry measurements are turned off or at minimum discarded a few
seconds after the passenger’s temperature is measured.
3.2 Home Screen
Figure 1: Home Screen
Navigate to: Home Screen
Home Screen
Display the temperature of the
person.
Temp
Display the forehead temperature.
Note: To get body temperature, a
person has to be in the ITSS active

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area (Green Outline Area). ITSS
measures the temperature in the
range of 35°C to 42°C (95°F to 107°F).
It will trigger the alarm if the body
temperature is above 37.2°C
(98.96°F). You can adjust the alarm in
Temperature settings.
When a person approaches the ITSS
active green outlined area, ITSS
displays the temperature of the
person and makes an announcement.
Announcement:
Normal temperature or high
temperature –depends on what the
temperature of the person is.
If Mask Detection setting is ON, it
displays message “mask detected”or
“mask not detected”below the
temperature reading.
You can adjust the mask setting in
Face Parameter Setting.

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3.3 Settings
Navigate to: Home Screen → Settings
Figure 2: Settings
Settings
Double click on the ITSS home screen
at the bottom left of the green outlined
area to enter the device configuration
mode.
Enter Password
Enter password and tap OK.
Default Settings:
▪311270

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Note: A keyboard will pop up when
user tabs the password input field. Afer
entering the password, press the OK
button to save changes.
Back to Home Screen without
saving changes.
Use the Back Arrow at the top left of the
screen to take you back to previous
menu / screen
3.3.1 Network Settings
Navigate to: Home Screen → Settings → Network Settings
Figure 3: Network Settings