Gateway E-824R User manual

USER GUIDE
Gateway® E-824R/E-826R SuperLoader™ 3

i
Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Gateway E-824R DLT-V4 SuperLoader 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Gateway E-826R LTO-3 SuperLoader 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Bar code reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Enclosure components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
External Backup CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2: Installing and Setting Up your Autoloader . . . . . . . . . . . . . . . . . . . . . . . . . .9
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Choosing a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
UL requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Unpacking the autoloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Rack mounting the autoloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
General preparation for rack mount installation . . . . . . . . . . . . . . . . . . . . . 14
Installing and removing the V-rail kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connecting the SCSI and power cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Preparing the host and making sure the connection is correct . . . . . . . 22
Installing the device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Configuring the autoloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Setting the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Setting the Change mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Chapter 3: Operating your Autoloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using the operator's panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Entering the passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Logging out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Inserting a single cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Moving a single cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Ejecting a single cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using magazines and magazine blanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Magazine Load/Unload command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installing a magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
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Installing a magazine blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Removing a magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Removing a magazine blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Changing the orientation of a magazine or magazine blank . . . . . . . . . .44
Manually operating the magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Replacing a magazine or magazine blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Viewing status information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Viewing the autoloader status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Viewing the firmware version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Viewing the status of the magazine slots . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Viewing the tape drive status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Viewing the tape drive version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Viewing Ethernet information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Running an inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Data compression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Chapter 4: Managing and Monitoring your Autoloader . . . . . . . . . . . . . . . . . . . . . . .53
On-board Remote Management overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Opening On-board Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Viewing status information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Feedback on pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Using the Configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
System Operations options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Setting security options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Using the Updates page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Using the Diagnostics page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Running diagnostic tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Viewing Error or History logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Performing a System Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Using the Commands page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Set to Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Sequential operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Chapter 5: Troubleshooting your Autoloader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Understanding POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Performing a POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Interpreting the POST results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Running diagnostic tests from the front panel . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Setting the security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Stopping a diagnostic test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Front panel diagnostic tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

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Running diagnostic tests remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Diagnostics using On-board Remote Management . . . . . . . . . . . . . . . . . . 70
Checking for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Hard error log display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Error code field description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Before contacting Gateway Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Returning the autoloader for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Preparing the autoloader for shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Removing the autoloader from a rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Packing the autoloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Appendix A: Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Basic information logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Log descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Autoloader logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Soft logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Update logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Boot logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Tape drive logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Tape drive error logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
SCSI check condition error logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
POST failure logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Appendix B: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Autoloader performance specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Autoloader power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Autoloader vibration specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Autoloader shock specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Tape drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
LTO-3 drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
DLT-V4 drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Appendix C: Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . 101
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

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CHAPTER 1
1
Introduction
•Introduction
•Features
•Enclosurecomponents
•GettingHelp

CHAPTER 1: Introduction www.gateway.com
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Introduction
This guide provides information on the installation, configuration, and general
use of the Gateway® E-824R and E-826R autoloaders.
These autoloaders are compatible with most operating systems and
environments that support the SCSI interface, but require either direct support
from the operating system or a compatible backup application to take full
advantage of their many features.
Features
Each autoloader is an automated system that includes a tape drive and one or
two magazines for tape cartridges. Your application can automatically load and
unload tape cartridges as required for data backup or data retrieval. The
autoloaders provide a compact, high capacity, low-cost method for unattended
data backup.
Each SuperLoader 3™ contains either a DLT-V4 tape drive (E-824R), or an LTO-3
tape drive (E-826R) and one or two magazines containing as many as eight
cartridges each. A single cartridge can be inserted directly through a
password-protected mailslot (front loading slot). From the mailslot, the
cartridge can be inserted into the tape drive (if there is no cartridge already in
the drive), or you can load the cartridge into a magazine slot (if there is no
cartridge already in the slot).
The front panel on the autoloader includes a liquid crystal display (LCD) screen
and four function keys. A scrolling menu on the LCD screen lets you get
information from the autoloader and enter commands. The front panel also
includes two LEDs, which indicate the autoloader's status and error condition.
The SuperLoader 3 connects to your host server through a SCSI connection,
letting the host send data and commands automatically. You can also connect
to the autoloader using an Ethernet connection, to perform administrative
functions and download system updates.
GatewayE-824RDLT-V4SuperLoader 3
The Gateway E-824R DLT-V4 SuperLoader 3 is SCSI-3 compatible and operates
as a single SCSI ID/two LUN data storage device. It is equipped with a DLT-V4
tape drive and can hold as many as sixteen DLT VS1 data cartridges, when using
two magazines. This provides a compressed capacity of 5.1 Terabytes of data
and a sustained data transfer rate of 36 GB per hour (native) or as high as 72
GB per hour compressed (assuming 2:1 compression).

Features
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GatewayE-826RLTO-3SuperLoader 3
The Gateway E-826R LTO-3 SuperLoader 3 is SCSI-3 compatible and operates as
a single SCSI ID/two LUN data storage device. It is equipped with an LTO-3 tape
drive and contains as many as sixteen Ultrium 3 data cartridges, when using two
magazines, which provides a compressed capacity of 6.4 Terabytes of data and
a sustained data transfer rate of 245 GB per hour (native), or as high as 490 GB
per hour compressed (assuming 2:1 compression).
Barcodereader
A bar code reader is enclosed within the body of the autoloader. The bar code
reader automatically scans each cartridge in the magazine when the power is
turned on, after a reset, after an import or export, or when a re-inventory
command is issued (see “Running an inventory” on page 50). Other than that,
there is no user interface with the bar code reader through the front panel
operator controls or LCD screen. The information from each label is stored in
memory and is available through SCSI and On-board Remote Management to
the computer's operating system or backup application upon request.
If you use the bar code reader, you must apply or slide the bar code labels into
the appropriate slot on the right side of each cartridge. The labels must conform
to ANSI/AIM BC1 -1995 Uniform Symbology Specification Code 39. A set of bar
code labels is included with the autoloader.
Accessories
The following accessories are shipped with the autoloader:
■SCSI host cable
■SCSI terminator
■Hardware to rack mount the autoloader
■T8 and T10 TORX®L-Key drivers
■One magazine blank
■Power cable
■Documentation CD containing all of the documentation
■Bar code labels

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Enclosurecomponents
Front
Mailslot (front
loading slot) Right magazine or blank
Left magazine or blank
Power switch
Front panel LCD screen
Front panel LEDs
Function keys

Enclosure components
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Back
Power
switch Power
connector
RJ-45 Ethernet
connector
Fan vent
Fan vent
68-pin HD SCSI
connectors

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Productcomponents
GettingHelp
In addition to your autoloader’s documentation, you can use the following
information resources to help you use your autoloader.
ExternalBackupCD
Use the External Backup CD to access file utilities, Windows 2003 Server drivers,
and documentation for your autoloader and its components.
#Accessory
1SCSI cable
2SCSIterminator
3Power cable
4 Setup poster
5CD (documentation)
6 Magazine blank
7Bar code labels
8 TORX T8 and T10 L-key drivers

Getting Help
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GatewayWebsite
Gateway provides a variety of information on its Web site to help you use your
autoloader.
Visit the Gateway Web site at support.gateway.com for:
■Technical documentation and product guides
■Technical tips and support
■Updated hardware drivers
■Order status
■Frequently asked questions (FAQs)

CHAPTER 1: Introduction www.gateway.com
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CHAPTER 2
9
Installing and Setting Up your Autoloader
•Overview
• Preparation
•Installation
•Setup

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Overview
Preparation
1Prepare to install your new E-824R or E-826R (see “Preparation” on
page 10).
2Identifying the correct SCSI bus types (see “SCSI bus requirements” on
page 10).
Installation
1Install the autoloader in a computer rack. (see “Rack mounting the
autoloader” on page 13).
2Connect the autoloader to the server. (see “Connecting the SCSI and
power cables” on page 20).
3Set the SCSI ID for the autoloader (see “Setting the SCSI ID” on page 25).
4Turn on the autoloader on to make sure that it passes the Power-on Self
Test (POST ).
Caution
Whenever you power cycle the
autoloader, allow 10 seconds before
turning the power back on. The power
supply requires at least two to three
seconds for the capacitors to discharge.
This ensures a complete system reset on
power down and may avoid system
errors.
Setup andconfiguration
Set up the host and make sure that the connection is correct (see “Preparing
the host and making sure the connection is correct” on page 22).
Preparation
Before you install your new Gateway autoloader, unpack it carefully and inspect
it for any damage that might have occurred during shipping.
Make sure that the work area is free from conditions that could cause
electrostatic discharge (ESD). Discharge static electricity from your body by
touching a known grounded surface, such as your computer's metal chassis.
SCSIbusrequirements
You must connect the autoloader to one of the following SCSI bus types:
Important
The autoloader is not compatible with a
High-voltage Differential (HVD) SCSI bus.
■Ultra 160 SCSI-3, LVD/MSE SCSI bus
■Ultra 320 SCSI-3, LVD/MSE SCSI bus
Important
The maximum number of autoloaders
supported per SCSI bus is two. Your SCSI host adaptor card must also support the SCSI bus type used to
connect the autoloader.

Preparation
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11
Choosingalocation
Choose a location that meets the following criteria. The autoloader uses
standard rack mounting hardware and must be flat and level.
ULrequirements
Elevated operatingambienttemperature
When installed in a closed multi-unit rack assembly, the operating ambient
temperature of the rack environment may be greater than the room ambient
temperature. Therefore, consideration should be given to installing the
equipment in an environment compatible with the manufacturer’s maximum
recommended ambient temperature.
Reducedairflow
When you install the autoloader in a rack, make sure that there is adequate air
flow for safe operation.
Mechanicalloading
When you install the autoloader in a rack, make sure that you do not load the
rack unevenly (for example, all of the equipment in the top section of the rack).
Criteria Description
Rack requirements Standard 19-inch rack with 2U (3.5 inches) of available rack space.
Room temperature 50–95° F (10–35° C)
Power source AC power voltage: 100–127 VAC; 200–240 VAC
Line frequency: 50–60 Hz
Locate the AC outlet near the autoloader. The AC power cable is the product’s
main disconnect device and must be easily accessible at all times.
Weight 31 lb. (14.1 kg) unloaded
38 lb. (17.2 kg) loaded with 2 magazines, 16 cartridges
Air Quality Minimize sources of particulate contamination. Avoid areas near frequently
used doors and walkways, cooling or exhaust vents, stacks of supplies that
collect dust, printers, and smoke-filled rooms.
Excessive dust and debris can damage tapes and tape drives.
Humidity 20–80% RH (non-condensing)
Clearance Back: Minimum of 17 inches (43.2 cm)
Front: Minimum of 27 inches (68.6 cm)
Sides: Minimum of 2 inches (5.08 cm)

Chapter 2: Installing and Setting Up your Autoloader www.gateway.com
12
Overloading thecircuit
When you connect the autoloader to the electrical supply circuit, do not
overload the circuit.
Reliable grounding
Make sure that the electrical circuit providing power to your autoloader has a
reliable ground. Pay particular attention to supply connections other than direct
connections to the branch circuit, such as the use of power strips.
Unpackingtheautoloader
Important
If the room in which you are working
differs from the temperature in which the
autoloader was shipped or stored by
30°F (15°C) or more, let the autoloader
acclimate to the surrounding
environment for at least 12 hours before
opening the shipping carton.
Before you begin, clear a desk or table so that you can unpack the autoloader.
You also need to select an open 2U computer rack location near the server that
will host the autoloader.
Important
If your autoloader was ordered as a
one-magazine autoloader, be sure to
remove the plastic shipping insert from
the magazine bay before connecting or
operating your autoloader. Insert either a
magazine or a magazine blank into the
bay. The autoloader does not function
without both magazine bays equipped
with either a magazine or a magazine
blank.
To unpack and inspect the autoloader:
1Clear a table or desk so that you have room to unpack the autoloader.
2Inspect the shipping box for damage. If you notice any damage, report it
to the shipping company immediately.
3Open the shipping box and remove the accessories package. Set the
accessories package aside for now.
4Lift the autoloader and padding out of the box and place it on the work
surface, top facing up. Do not set the autoloader on the front, back, or
either side.
5Carefully remove the shipping padding from the left and right sides of the
autoloader. Then remove the autoloader from the bag. Save the packing
materials in case you need to move or ship the autoloader in the future.
6Remove the shipping filler block and replace it with the right magazine
or magazine blank.

Installation
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13
Installation
Rackmountingtheautoloader
The autoloader can be rack mounted using the V-rail kit (included).
The following illustration shows minimum clearances for rack mount
installation:
Minimumclearance to load
or unload a magazine from
the system
Minimum clearance to load
a tape through the mailslot
Clearance to door inside a rack
27.0” (686 mm)
6.0” (152 mm)
2.0” (51 mm)
1.0” (25 mm)
3.4” (86 mm)
Minimum side
clearance (both sides)
Front
Back
Minimum clearance between the
back of the autoloader and the
inside of the rack (using standard
mounting brackets adjusted to
their closest setting)
Tape
magazine
Tape
Autoloader

Chapter 2: Installing and Setting Up your Autoloader www.gateway.com
14
Generalpreparationforrackmountinstallation
To prepare for rack mount installation:
Warning
Failure to take these safety steps may
result in personal injury or equipment
damage.
1Lower the cabinet feet.
2Extend the cabinet’s anti-tip device, if available.
An anti-tip device may be extendable legs or similar equipment used to
stabilize the cabinet. This anti-tip equipment is to help avoid
over-balancing the cabinet when installing or removing equipment.
Caution
Do not remove the top cover of the
autoloader during the installation
process. Removing the top cover could
result in damage to the autoloader.
3Make sure that the cabinet and all rack mounted equipment have a
reliable ground connection.
4Make sure that the total current of all rack mounted components
(including the autoloader) does not exceed the current rating of the power
distribution unit or outlet receptacles.
5Secure the help of at least one other person. At least two people are
required to safely install the autoloader into a rack cabinet.
InstallingandremovingtheV-railkit
The V-rail is a set of rails, plates, and mounting hardware that lets you install
the autoloader into a rack. This is not a slide rail kit, but allows some movement
from the rack cabinet for easier access or removal of the autoloader.
The V-rails come already mounted to the chassis of your SuperLoader3.
Requirements
The V-rail can be used in many rack cabinet structures.
Front to rear rail spacing range is 25.75 – 34.50 inches (654.05 – 876.30 mm).
This range accommodates varying cabinet depths. The vertical rail thickness is
either 0.080 inch (2.03 mm) or .105 inch (7.14 mm).
Verticalrailholetypes
The V-rail can be used with the following rack hole types:
■.375 inch (9.53 mm) square through-holes
■.281 inch (7.14 mm) diameter through-holes
■10-32 UNF-2B threaded holes
■M6–1-6H threaded holes

Installation
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15
Accessorypieces
Besides the rail parts themselves, there are two plates included with the rail kit.
These plates are used for various rack mountings. The front cover plate is used
on all rack rails. The 10-32 inside nut plate is used on the .375 inch square-hole
rails, the .280 diameter rails, and the M6 rails.
Left rail assembly
Right rail assembly
Front cover
plate used on
all rack rails
10-32 inside
nut plate used
on .375
square-hole
rails, and .280
and M6 rails