EMC DL3D 1500 Service manual

EMC Corporation
Corporate Headquarters:
Hopkinton, MA 01748-9103
1 -508-435-1000
www.EMC.com
EMC® Disk Library
DL3D 1500 and DL3D 3000
Version 1.1
ADMINISTRATOR’S GUIDE
P/N 300-006-695
REV A02

EMC DL3D 1500 andDL3D 3000 Administrator’s Guide
2
Copyright © 2008-2009 EMC Corporation. All rights reserved.
Published February, 2009
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All other trademarks used herein are the property of their respective owners.

EMC DL3D 1500 and DL3D 3000 Administrator’s Guide 3
Preface
Chapter 1 About the DL3D 1500/3000
Introduction to the DL3D 1500/3000............................................. 20
Advanced data de-duplication increases disk retention for
backup data .................................................................................20
Remote replication of backup data provides automated
disaster recovery protection......................................................20
Enterprise features provide secure, centralized repository..20
Data reduction................................................................................... 21
Data de-duplication....................................................................21
Hardware compression..............................................................22
Remote replication............................................................................ 23
Hardware components..................................................................... 24
DL3D 1500 components.............................................................24
DL3D 3000 components.............................................................24
Powering up the appliance.............................................................. 25
Powering up the storage system ..............................................25
Powering up the DL3D server..................................................25
Powering down the appliance ........................................................ 26
Powering down the DL3D server.............................................26
Powering down the storage system.........................................26
Chapter 2 DL3D 1500 and DL3D 3000 Remote Management
DL3D 1500 and DL3D 3000 web pages.......................................... 28
Supported browser software.....................................................28
Accessing DL3D 1500 and DL3D 3000 web pages.................28
Contents

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Contents
Chapter 3 Configuring DL3D 1500/3000
Accessing the configuration page .................................................. 36
Configuring the network ................................................................ 37
Viewing/editing the network configuration.......................... 37
Configuring the date and time ....................................................... 39
Date and time configuration.....................................................39
Configuring security ........................................................................ 41
Passwords....................................................................................41
SSL ................................................................................................43
Login session...............................................................................44
Configuring email............................................................................. 45
Recipients.....................................................................................45
Server............................................................................................47
Test................................................................................................47
Configuring SNMP........................................................................... 48
Destinations.................................................................................48
Community .................................................................................49
Test................................................................................................51
Adding contacts information.......................................................... 52
Company .....................................................................................52
Primary/Secondary ...................................................................53
Chapter 4 Configuring and Managing Virtual Tape Libraries
Introduction....................................................................................... 56
Connecting the DL3D to the SAN............................................56
Virtual tape libraries.................................................................. 56
Other considerations..................................................................57
Configuring virtual tape libraries .................................................. 59
Accessing virtual tape libraries ...............................................59
Creating a virtual tape library ..................................................60
Creating media........................................................................... 62
Managing SAN clients...............................................................64
Managing targets........................................................................65
Viewing target usage ................................................................. 65
Adding a SAN client group ......................................................66
Single library with multiple hosts............................................67
Managing virtual tape libraries...................................................... 68
Editing a virtual tape library ....................................................68
Viewing virtual tape libraries...................................................69
Deleting a virtual tape library ..................................................69
Managing virtual tape library actions.....................................70
Managing media actions ...........................................................72

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EMC DL3D 1500 and DL3D 3000 Administrator’s Guide
Contents
Managing SAN client groups....................................................74
Configuring and managing the Path-to-Tape feature.................. 76
Setting up the Path-to-Tape function.......................................76
Configuring the Path-to-Tape function ...................................77
Discovering physical devices ....................................................77
Configuring backup application-specific users......................79
Managing backup application specific user............................80
Configuring Auto Archive............................................................... 82
Claiming media.......................................................................... 82
Setting import/export behavior of media...............................84
Configuring early tape creation................................................85
Configuring barcode filters .......................................................86
Managing auto archive..................................................................... 87
Viewing media summary ..........................................................87
Managing virtual actions on the media...................................87
Managing cartridge access.........................................................89
Managing physical actions on the media................................90
Managing pending actions ........................................................91
Managing device modes ............................................................92
Chapter 5 Configuring and Managing Disk Backup
Configuring and managing disk backup....................................... 96
Configuring and managing NAS shares........................................ 97
Configuring NAS shares............................................................97
Managing NAS shares..............................................................106
Advanced Setting......................................................................108
Configuring and managing OST................................................... 109
Configuring OST.......................................................................109
Managing OST...........................................................................113
Chapter 6 Viewing Status
Accessing status............................................................................... 118
Hardware.......................................................................................... 118
Summary................................................................................... 119
Details ........................................................................................ 119
System............................................................................................... 122
CPU.............................................................................................122
Ethernet ......................................................................................122
De-duplication...........................................................................123
Ingest...........................................................................................123
Disk Usage .................................................................................124

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Contents
Fibre Channel............................................................................126
VTL ................................................................................................... 127
Physical view............................................................................. 127
Logical view ..............................................................................127
Performance view.....................................................................128
Chapter 7 Managing Alerts
Alerts ................................................................................................ 130
Admin Alerts............................................................................ 130
Action Required........................................................................ 131
Service Tickets...........................................................................131
Chapter 8 Managing Data Services
Accessing data services.................................................................. 138
Space reclamation.....................................................................138
Space Reclamation page ..........................................................139
Configuring and implementing data replication....................... 141
Overview of the replication process......................................141
Configuring and managing data replication........................142
Prerequisites for replication....................................................143
Setting up the target DL3D appliance...................................144
Setting up the source DL3D appliance..................................146
Replicating to a target system.................................................149
Viewing replication status....................................................... 155
Performing source role actions...............................................158
Performing target role actions................................................160
Recovering replicated data............................................................ 161
Data recovery ............................................................................161
Data failback..............................................................................163
Chapter 9 Managing Utilities
Accessing utilities ........................................................................... 166
Firmware....................................................................................166
Analyzer.....................................................................................167
Diagnostics ............................................................................... 168
Node management...................................................................171
License keys...............................................................................172
Chapter 10 Command Line Interface
Access to Command Line Interface ............................................. 174

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EMC DL3D 1500 and DL3D 3000 Administrator’s Guide
Contents
Command Line Interface syntax conventions......................174
Virtual tape library commands ..................................................... 176
list vtl ..........................................................................................176
list library ...................................................................................176
list tapedrive ..............................................................................177
add vtl.........................................................................................177
edit vtl.........................................................................................178
del vtl ..........................................................................................178
list mediatype ............................................................................178
add media...................................................................................179
list media....................................................................................179
del media....................................................................................180
export media..............................................................................180
recycle media.............................................................................181
writeprot media.........................................................................181
offline | online...........................................................................181
list host........................................................................................182
add host......................................................................................182
edit host ......................................................................................182
del host .......................................................................................183
list target.....................................................................................183
list device....................................................................................183
list sanclientgroup.....................................................................184
add sanclientgroup...................................................................185
del sanclientgroup ....................................................................185
NAS commands............................................................................... 186
list share......................................................................................186
add share....................................................................................187
del share .....................................................................................187
join workgroup..........................................................................188
join ads........................................................................................188
disjoin workgroup ....................................................................188
disjoin ads ..................................................................................189
list user........................................................................................189
add user......................................................................................189
add user......................................................................................190
del user .......................................................................................190
getstatus nfs|cifs.......................................................................190
deleteall share............................................................................190
edit share....................................................................................191
deleteall user..............................................................................191
edit user......................................................................................191
add shareadmin.........................................................................191

EMC DL3D 1500 and DL3D 3000 Administrator’s Guide
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Contents
list shareadmin..........................................................................192
del shareadmin .........................................................................192
deleteall shareadmin................................................................192
add shareuser............................................................................192
list shareuser..............................................................................193
del shareuser .............................................................................193
deleteall shareuser....................................................................193
add sharehost............................................................................193
list sharehost..............................................................................194
del sharehost .............................................................................194
deleteall sharehost.................................................................... 194
get smbsetting ...........................................................................194
set smbsetting............................................................................195
Status commands............................................................................ 196
get capacity................................................................................196
get capacity free ........................................................................ 196
get capacity free dedup............................................................196
get capacity used ......................................................................196
get capacity used dedup..........................................................197
get ddratio .................................................................................197
Replication commands................................................................... 198
replicate vtl................................................................................198
replicate nas...............................................................................198
lock vtl........................................................................................198
lock nas.......................................................................................199
unlock vtl ................................................................................... 199
unlock nas..................................................................................199
getstatus vtllock........................................................................199
getstatus naslock.......................................................................200
sync vtl .......................................................................................200
sync nas......................................................................................200
genrpt replication .....................................................................200
getstatus trigger........................................................................200
getstatus sync............................................................................201
OST commands............................................................................... 202
add storageserver .....................................................................202
del storageserver.......................................................................202
edit storageserver .....................................................................202
list storageserver.......................................................................203
add lsu........................................................................................203
del lsu .........................................................................................203
edit lsu........................................................................................204
list lsu .........................................................................................204

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EMC DL3D 1500 and DL3D 3000 Administrator’s Guide
Contents
Appendix A DL3D Event Codes
Appendix B Veritas NetBackup OST and LSU Configuration
Veritas NetBackup OST and LSU Configuration........................ 218
Enabling Verbose Logging............................................................. 219
Appendix C Mounting or Mapping the NAS Shares
Mounting NFS shares..................................................................... 222
Mapping CIFS shares...................................................................... 225
Glossary
Index

EMC DL3D 1500 and DL3D 3000 Administrator’s Guide
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Contents

EMC DL3D 1500 and DL3D 3000 Administrator’s Guide 11
1 Optional network node fields........................................................................ 38
2 SNMP trap selections...................................................................................... 48
3 Company information .................................................................................... 52
4 Primary/secondary contact information..................................................... 53
5 Summary Information .................................................................................... 73
6 Virtual actions.................................................................................................. 74
7 Workgroup users fields................................................................................ 103
8 Add NAS share fields................................................................................... 106
9 NAS Share Summary fields ......................................................................... 107
10 Storage Server Fields .................................................................................... 112
11 LSU fields ....................................................................................................... 113
12 Administration alerts.................................................................................... 130
13 System status.................................................................................................. 132
14 Server events.................................................................................................. 206
15 Server software events.................................................................................. 209
16 RAID events ................................................................................................... 212
17 Fibre Channel HBA events .......................................................................... 213
18 Compression HBA events............................................................................ 214
19 Network data management protocol events............................................. 214
20 Software events.............................................................................................. 215
21 RAS events ..................................................................................................... 216
Tables

EMC DL3D 1500 and DL3D 3000 Administrator’s Guide
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Tables

EMC DL3D 1500 and DL3D 3000 Administrator’s Guide 13
Preface
As part of an effort to improve and enhance the performance and capabilities
of its product line, EMC from time to time releases revisions of its hardware
and software. Therefore, some functions described in this document may not
be supported by all revisions of the software or hardware currently in use.
For the most up-to-date information on product features, refer to your
product release notes.
If a product does not function properly or does not function as described in
this document, please contact your EMC representative.
This manual introduces the EMC®DL3D 1500/3000 enhanced data
protection systems and discusses:
◆System operations
◆Configuration
◆Web interface
Audience This manual is written for DL3D 1500/3000 system administrators
and field service engineers.
Note: You should have a basic understanding of UNIX®and
backup/recovery systems.

14 EMC DL3D 1500 and DL3D 3000 Administrator’s Guide
Preface
Organization Following is a brief description of chapter contents.
Chapter 1 Provides an overview of the DL3D 1500/3000
system and procedures to power up and power
down the appliance.
Chapter 2 Describes how to use the DL3D 1500/3000 system
management pages to control the system remotely.
Chapter 3 Describes the DL3D 1500/3000 appliance
configuration.
Chapter 4 Describes the DL3D 1500/3000 virtual tape libraries
configuration.
Chapter 5 Describes the DL3D 1500/3000 backup
configuration - NAS configuration and OST
configuration.
Chapter 6 Contains a description of DL3D 1500/3000 status
information.
Chapter 7 Discusses the DL3D 1500/3000 alert information
such as email account configuration and SNMP
configuration.
Chapter 8 Describes the DL3D 1500/3000 data services such
as space reclamation and remote replication.
Chapter 9 Describes the DL3D 1500/3000 utilities, such as
VTL state, and rebooting the system.
Chapter 10 Describes the commands used in the Command
Line Interface of DL3D 1500/3000.
Appendix A Lists the event changes associated with the DL3D
appliance.
Appendix B Lists the commands required for configuring OST
and LSU on Veritas NetBackup.
Appendix C Lists the procedures required for mounting NFS
shares and mapping CIFS shares.

EMC DL3D 1500 and DL3D 3000 Administrator’s Guide 15
Preface
Related documents The following documents are also available for the DL3D 1500/3000
systems:
Conventions used in this guide
EMC uses the following conventions for notes, cautions, warnings,
and danger notices.
Note: A note presents information that is important, but not hazard-related.
CAUTION
!
A caution contains information essential to avoid data loss or
damage to the system or equipment. The caution may apply to
hardware or software.
WARNING
A warning contains information essential to avoid a hazard that can
cause severe personal injury, death, or substantial property damage
if you ignore the warning.
DANGER
A danger notice contains information essential to avoid a hazard
that will cause severe personal injury, death, or substantial property
damage if you ignore the message.
Typographical conventions
EMC uses the following type style conventions in this guide:
Document no. Document title Document description
300-006-697-A03 DL3D 1500 and DL3D 3000
Service Reference and
Troubleshooting Guide
Provides service-related
reference information for
DL3D 1500 and DL3D
3000 appliances.
bold • User actions (what the user clicks, presses, or selects)
• Interface elements (button names, dialog box names)
• Names of keys, commands, programs, scripts, applications,
utilities, processes, notifications, system calls, services,
applications, and utilities in text

16 EMC DL3D 1500 and DL3D 3000 Administrator’s Guide
Preface
Where to get help EMC support, product, and licensing information can be obtained as
follows:
Product information — For documentation, release notes, software
updates, or for information about EMC products, licensing, and
service, go to the EMC Powerlink®website (registration required) at:
http://Powerlink.EMC.com
Technical support — For technical support, go to EMC WebSupport
on Powerlink. To open a case on EMC WebSupport, you must be a
WebSupport customer. Information about your site configuration and
the circumstances under which the problem occurred is required.
Your comments our suggestions will help us continue to improve the accuracy,
organization, and overall quality of the user publications. Please send
your opinion of this guide to:
[email protected]
italic • Book titles
• New terms in text
• Emphasis in text
Courier •Prompts
• System output
• Filenames
• Pathnames
•URLs
• Syntax when shown in command line or other examples
Courier, bold •Userentry
• Options in command-line syntax
Courier italic • Arguments in examples of command-line syntax
• Variables in examples of screen or file output
• Variables in pathnames
<> Angle brackets for parameter values (variables) supplied by user.
[] Square brackets for optional values.
|Vertical bar symbol for alternate selections. The bar means or.
... Ellipsis for nonessential information omitted from the example.

EMC DL3D 1500 and DL3D 3000 Administrator’s Guide 17
Preface
Supported Internet
Browsers The Internet browser software is not supplied with the DL3D
1500/3000 appliance; you must obtain and install it independently.
The DL3D 1500/3000 appliance supports the following Internet
browsers:
Windows
◆Internet Explorer (IE) 6.02 or later
◆Firefox 1.5 or later
◆JRE 1.4.2 or later
Linux
◆Firefox 1.5 or later
◆JRE 1.4.2 or later
Solaris
◆Firefox 1.5 or later
◆JRE 1.4.2 or later

18 EMC DL3D 1500 and DL3D 3000 Administrator’s Guide
Preface

About the DL3D 1500/3000 19
1
This chapter describes the DL3D 1500 and DL3D 3000 appliances and
their components. It also describes the procedures to power up and
power down the appliance. The chapter discusses the following
topics:
◆Introduction to the DL3D 1500/3000 .............................................. 20
◆Data reduction.................................................................................... 21
◆Remote replication............................................................................. 23
◆Hardware components...................................................................... 24
◆Powering up the appliance............................................................... 25
◆Powering down the appliance ......................................................... 26
About the
DL3D 1500/3000

20 EMC DL3D 1500 and DL3D 3000 Administrator’s Guide
About the DL3D 1500/3000
Introduction to the DL3D 1500/3000
The DL3D 1500 and DL3D 3000 appliances are enterprise disk backup
solutions that integrate data de-duplication and replication
technology to provide backup and disaster recovery (DR) protection
across distributed corporate environments. The Data de-duplication
refers to the elimination of redundant data. The DL3D 1500 and
DL3D 3000 disk-based backup appliances use data de-duplication
technology to increase disk capacities by 10 to 50 times, and make
wide area network (WAN) replication a practical, cost-effective part
of disaster recovery planning. Scalable to 148 TB of raw capacity, the
DL3D appliance is designed for larger sites and corporate data
centers.
Major features of the DL3D 1500 and DL3D 3000 include:
◆Up to 148 TB of raw capacity
◆Data de-duplication and multi-site remote replication
◆High performance for enterprise scale protection
Advanced data de-duplication increases disk retention for backup data
The DL3D 1500/3000 appliance leverages data de-duplication
technology to increase the role that disks can play in the protection of
critical data. With the DL3D appliance, you can retain 10 to 50 times
more backup data on fast recovery disks than with conventional
storage systems.
Remote replication of backup data provides automated disaster recovery
protection
With the DL3D 1500/3000, you can transmit de-duplicated backup
data from single or multiple remote sites to a central, secure location
to reduce or eliminate media handling. DL3D replication is
asynchronous, automated, and operates as a background process.
Enterprise features provide secure, centralized repository
With up to 148 TB of native capacity and 8 TB/hour of ingest
performance, the DL3D appliance has active-active architecture to
eliminate single points of failure. In addition, policy-based