GDS SP40 PLUS series User manual

User Manual for family
MAN10239-02

User Manual Family
MAN10239-02 i
Compuprint Product Information
Thanks for choosing the Compuprint SP40plus printer.
Your printer is a reliable working equipment that will be very useful in your daily job.
Our printers have been designed to be compact and respectful of the work environment. They offer a wide
range of features and multiple functions that confirm the high technological level reached by Compuprint
printers.
To maintain these printing performances unchanged in the long run, Compuprint has developed its own
specific branded consumables for each printer type that assure an excellent operation with high printing
quality level reliability.
Compuprint recommends to use only its original Compuprint branded consumables with original packaging
(identified by its holographic label). In this way, a proper use of the printer at quality level stated in the
product characteristics can be assured. All typical usage problems related to not certified consumables may
be avoided, such as an overall quality print level degradation and, often, the reduction of the product life due
to the fact that the proper working conditions for the print heads and other printer parts are not assured.
Moreover, Compuprint does not only certify its consumables in terms of working conditions but also carefully
controls their compliance with the international standard rules concerning:
no cancerous materials; no flammability of the plastic materials; other standards
Compuprint advises the customers not to use products for which the compliance to this safety rules are not
warranted. Finally seek your dealer or contact a COMPUPRINT office and be sure that are provided you the
original Compuprint branded consumables.
FCC Notes
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
oReorient or relocate the receiving antenna.
oIncrease the separation between the equipment and the receiver.
oConnect the equipment into an outlet on a circuit different from that to which the receiver is
connected
oConsult the dealer or an experienced radio/TV technician for help.
A shielded Centronics IEEE1284 compliant bi-directional parallel cable, maximum length 3 meters (10 feet),
and a shielded RS-232 serial cable, maximum length 15 meters (50 feet), are necessary for this device to
meet the requirements of a Class B digital device pursuant to part 15 of the FCC rules.
The above specified cables are readily available as Personal Computer or Peripheral accessories from
multiple retail outlets. Please consult your dealer for details concerning such cables and also for information
about FCC rules for digital devices.
Changes or modifications to the device covered by this manual, which are not expressly approved by the
party responsible for compliance, could void the user’s authority under the FCC rules to operate the
equipment.
Canadian D.O.C. Radio Interference Regulation
This digital apparatus complies with the Canadian ICES-003 Class B limits for radio frequency emissions.
Cet appareil numérique est conforme aux limites de Classe B de la norme NMB-003 du Canada.
EEC Regulations
This equipment conforms to the essential requirements of EU Directives 2006/95/EC, 2004/108/EC.
Per the applicable requirements of EU Directive 2006/42/EC (“machines”) sound pressure of this product
(measured according to EN27779) does not exceed 70 dBA.
This product is also compliant to the EU directive 2002/95/EC (RoHS) and 2002/96/EC (WEEE).

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Table of Contents
Compuprint Product Information i Serial Interface 29
Canadian D.O.C. USB Interface 29
Radio Interference Regulation i LAN Interface 29
EEC Regulations i
Table of Contents ii Printer Setup (with configuration pages) 29
Printer Family Presentation 1 Entering the Printer Setup Mode 29
Technical Specifications (common to all Printing the Self Test Page 29
models) 2 Printing the Printer Setup Forms 35
Technical Specifications (model Filling in the Printer Setup Forms 44
Dependent) 3 Setup Parameters 44
Unpacking the Printer 4 Configuration Setup 44
Printer Parts 5 Program Setup 48
Front Views 5 Offset Adjustment 52
Front Views for tractor model 6 Reading the pre-printed Setup Forms 53
Rear Views 7 Printer Setup Flow Chart 54
Inside Views 8 Printer Remote Setup 55
Printer Installation 9 Compuprint CDC RS-232 emulation driver
Installing the Ribbon Cartridge 10 installation 55
Installing the Tractor Unit 14 SP40Plus Remote Setup Installation 56
Connection to the Host 16 LAN Setup 61
Installing the power cable 17 Using the SP40Plus Remote Setup Tool 61
Paper Handling 18 Using the LANPAR parameters (only
Loading Paper 18 through parallel interface) 62
The Operator Panel 21 Using the NetViewMaster Tool 64
Function Keys 22 Automatic device discovery 68
Leds 23 How to start automatically device discovery 68
LCD display messages 24 Using a browser to access built-in
Software Driver Selection 25 printer’s webpages 70
Windows Drivers (printer, scanner and CDC)25 Scanner & MSRW Demo Tool 73
Twain Driver 27 Troubleshooting 77
Unix Driver 28 Error handling 77
Linux Driver 28 Recoverable errors 77
CDC Driver 28 Not-recoverable errors 78
Virtual COM on USB Driver 28 Paper Problems 79
Setting the Interface Parameters 29 Paper damaged after printing 79
Parallel Interface 29 Single sheet paper jam 79

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Table of Contents cont’d
Printing Problems 80 Passbooks with Vertical Fold 86
Scan Problems 82 Paper specifications for Fanfold 87
Hexadecimal Dump 82 Serial Interface 89
Paper Specification 83 Magnetic Media 90
Cut Sheets 83 Magnetic Ink Character Recognition 90
Passbooks 84 Magnetic Strip Read/Writer 90
Passbooks with Horizontal Fold 85 User Information according the European
Directive 2002/95/EC and 20003/108/EC 93

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Printer Family Presentation
The SP40Plus is a family of multi-purpose dot-matrix printers for front office applications. Its compact
structure is designed for integration in an ergonomic environment. The printer provides a high level of
reliability, form-handling accuracy and data integrity.
This is the complete list of the SP40Plus family.
DESCRIPTION MARKETING
INDENTIFIER NOTE
SP40Plus basic PRT0620 No LCD
SP40Plus basic PRT0626 With LCD
SP40Plus basic (dual serial I/F) PRT0628 With LCD and Dual Serial I/F
SP40Plus basic (dual USB I/F) PRT0627 With LCD and Dual USB 2.0 I/F
SP40Plus basic (special PH) PRT0620-THN No LCD and thin wheel PH
SP40Plus LAN PRT0626-LAN With LCD, LAN interface
SP40Plus MSRW-MICR PRT0630 With LCD and MSRW-MICR function
SP40Plus SCANNER PRT0631 With LCD and SCANNER function
SP40Plus MULTIFUNCTION PRT0632 With LCD and MSRW+SCANNER function
SP40Plus TRACTOR PRT0626-TT With LCD, LAN interface and 9.5” (240mm)
tractor unit
SP40Plus TRACTOR (wide) PRT0621-TT With LCD, LAN interface and 9.84” (250mm)
tractor unit
This is the complete list of the SP40Plus family Consumables
DESCRIPTION MARKETING
INDENTIFIER NOTE
N. 6 black ribbons- 4 MChrs PRK6240-6
N. 6 black ribbons- 10 MChrs PRK6287-6
N. 6 black ribbons- 16 MChrs PRK6290-6 For bid only

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Technical Specifications (common to all models)
Printing Technology 24 pin serial dot matrix printer (needle diameter 0,25 mm)
Printing Speed
(@10 cpi) HSD 520 cps
Draft 400 cps
NLQ 200 cps
LQ 133 cps
Line Length 94 columns @10 cpi – 112 columns @ 12 cpi – 141 columns @ 15 cpi
Paper Handling Single Sheet, envelopes, labels, ID cards (paper weight from 40gr/m
2
to 200
gr/m2)
Passbook (horizontal and vertical): max thickness 2.7 mm (while open)
Cut Sheet max thickness: up to 0.65mm
Single Sheet Width: 64 – 244 mm Single sheet Length: 65 – 470 mm
Copies 1 + 6
Special Functions Automatic Gap Adjustment (AGA), Auto Alignment, Auto Border Recognition,
Optical Mark reading, Horizontal and Vertical Passbook Handling, Automatic Set-
up (automatic recognition of marked values)
Graphic resolution
(dpi) 60, 120, 180, 240, 360 (horizontal)
72, 90, 180, 216, 360 (vertical)
Vartical spacing 6-8-12- lines/inch, 3-4-6-8-12-lines/30mm, n/60, n/72, n/180, n/216, n/360 per
inch
Barcodes UPC/A, UPC/E, EAN8, EAN13, Code 39, Code 128, Postnet, Codabar, ADD-ON
2, ADD-ON 5, Code 11, Code 93, BCD, MSI, 2/5 Interleaved, 2/5 Matrix, 2/5
Industrial
Character set
(IBM and Epson) PC standard set (CS1-CS2) - 13 National Epson sets - CP437 (USA) - CP437G
(Greek) - CP437 Slavic - CP850 (Multilanguage) – CP851 (Greek) – CP852
(Latin 2) - CP853 (Turkish) - CP855 (Russian) - CP857 (Turkish) - CP 858 (Euro)
- CP860 (Portuguese) - CP862 (Hebrew) - CP863 (French/Canadian) - CP864
(Arabic) - CP865 (Norwegian) – CP866 (Cyrillic) - CP867 (Turkish) – CP876
(OCRA) - CP877 (OCRB) – CP1098 (Farsi Arabic) - CP1250 (Central Europe) –
CP1251 (Cyrillic) – CP1252 (Windows Latin1 Ansi) – Gost - Tass – Mazowia –
ISO 8859/1/2/3/4/5/6/7/8/9/15 - 96GREEK- Ukrainian - ID 12 - ID 14 - ID 17 -
Roman-8 – Sanyo – Ku – Philip
Character set
(Olivetti) CS000 – CS010 International, CS020 Germany, CS030 Portugal, CS040 Spain1,
CS050 Denmark/Norway, CS060 France, CS070 Italy, CS080 Sweden/Finland,
CS090 Switzerland, CS100 Great Britain, CS110 USA ASCII, CS140 Greece,
CS150 Israel, CS170 Spain 2, CS200 Jugoslavia, CS410 Olivetti TCV 370,
CS510 SDC, CS520 Turkey, CS540 CIBC, CS680 OLI-UNIX, CS701 PC-220
Spain2, CS711 PC-Denmark/Norway, CS712 PC-Denmark OPE, CS771 PC-210
Greek
Resident Fonts Draft, Courier, Gothic, Prestige, Presentor, Script, OCR-A, OCR-B, Boldface
Resident Emulations IBM ® Personal Printer 2390+, Proprinter XL24E, Proprinter XL24AGM, IBM ®
4722, Epson ® LQ2550/LQ1170 and Olivetti ® PR40 PLUS/PR2/PR2845, IBM
9068, HPR 4915
Input Buffer up to 128 Kbytes
Standard Interfaces Parallel IEEE 1284 bidirectional, Serial RS232C, USB 2.0 Full Speed Automatic
Interface Switching
Drivers Plug&Play – Drivers Windows 2000, XP, VISTA (32/64 bits), Windows 7 (32/64
bits). Windows 8 (32/64 bits), Windows 10 (32/64 bits), Linux, Unix
Reliability > 10.000 hours MTBF (mean time between failure)
Print Head Life >400 Million characters or > Billion strokes/wire
Consumables Type: black ribbon cartridge Life: > 10 Million characters
Noise Level<54 dbA <54 dbA
Power Supply Universal from 100 to 230 V Frequency: 50 / 60 Hz
Power consumption: 45 W max. (printing DIN letter) - < 3 W (standby – 0 W (switched off)
Physical Dimensions
& Weight 8 Kg (9.2 Kg packed)

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Technical Specifications (model dependent )
Paper Handling Fanfold (continuous form)
Standard model up to 240 mm (9.45 inch)
Wide model up to 250 mm (9.84 inch)
Scanner Front / Rear colour scanner, 16 million colours RGB, 256 grey scale levels, up to
600 DPI, Twain compatible
MSRW Magnetic Strip Read/Write, 4bit code, reading speed up to 13 inch/sec., decoded
Characters ASCII 30-3F, Field duplication,
Supported emulations: DIN32774, ANSI, IBM 3604 and Borroughs
MICR Micr reading up to 27 inch/sec, E13B and CMC7 alphanumeric and numeric
modes supported.
Optional Interfaces Ethernet 10/100 LAN
2nd RS232
2nd USB 2.0
up to 3 USB ports Hub/Hosts for external devices

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Unpacking the Printer
Together with the printer the following items are included in the shipment box:
Notify any damage to your supplier.
oRibbon Cartridge
oPower Cable
oCD-ROM with printer
documentation and drivers.
oQuick Reference Guide
Only for tractor model
oRibbon Cartridge
oPower Cable
oTractor Unit
oCD-ROM with printer
documentation and drivers.
oQuick Reference Guide
Always keep the packing material in a safe place as you must repack the printer into
it, when you need to move it.

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Printer Parts
Never remove any printer part unless it is expressly indicated in this manual.
Front Views
M
Mo od de el l w wi it th h o op pe er ra at to or r p pa an ne el l w wi it th ho ou ut t d di is sp pl la ay y
M
Mo od de el l w wi it th h o op pe er ra at to or r p pa an ne el l w wi it th h d di is sp pl la ay y

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Front Views for tractor unit

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Rear views
In the rear part of the printer are the AC power connector and all the interface connectors.
Depending by the models, the available interfaces can be different.
Optional interfaces available (parallel, 2x Serial, USB, 2x USB-Hub, LAN)
Rear view for tractor unit
For the tractor model only in the rear part of the printer together with the AC power connector and all the
interface connectors, there is tractor unit connector and gear, visible on the left side..

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Inside view
Inside Views

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Printer Installation
Choosing a Suitable Location
Consider the following points when you choose the location for your printer:
The distance between the printer and the host computer must not exceed the length of the interface cable;
The location must be sturdy, horizontal and stable;
Your printer must not be exposed to direct sunlight, extreme heat, cold, dust or humidity;
When printing on standard paper formats, the paper comes out partially on the rear side of the printer.
Make sure that behind the printer there is sufficient clearance to correctly move the paper.
On the left are showed the minimum spaces for basic models while on the right is showed the minimum
spaces for the tractor models.

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Installing the Ribbon Cartridge
In order to avoid damaging the print head or mechanical gearings, this printer
accepts only original Compuprint ribbon cartridges.
Therefore, if you install a not original cartridge, the printer may not work.
1. Remove the cartridge from its bag.
2. Unhook the green ribbon mask from the cartridge
pins.
3. Open the printer cover.
The print head will automatically move in the middle
of the printer.

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4. Open the upper mechanical frame.
Locate the open green lever in the left
side of the printer.
5. Unhook the green lever with the left hand
towards the rear of the printer in the open
position.
6. Then rise up the lever to its maximum
position in order to completely open
the head assembly.
7. Check for the “click” which means the
correct open lever position, showed in the inset
picture.

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8. The printer is now ready to install the ribbon
cartridge.
9. Turn the tension knob in the direction
of the arrow to tighten the ribbon.
10. Insert the upper cartridge pins onto the
corresponding grooves on both sides of the upper
mechanical frame.
11. Then push the lower cartridge pins into
the corresponding lower grooves on both
sides of the upper mechanical frame until it clicks
into place.

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12. Insert the green plastic ribbon mask onto the
print head. Pay attention to match the two pins
(2) on both sides of the green ribbon mask with
the grooves (1) on both sides of the print head.
13. Push the green ribbon mask up until it clicks into
place.
14. Turn the tension knob in the direction of the
arrow to tighten the ribbon
15. Carefully pull down the green lever following the step 3, 4, and 5 in reverse order in order to securely
close the Upper Mechanical Frame.
If you do not LOCK the Upper Mechanical Frame, the printer does not print correctly.
16. Close the printer cover.
Remark
The printer detects the Ribbon Genuine type and the amount of printed characters and stops in error if
appearing.
See “Error Message” later in this manual.

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Installing the Tractor Unit
In order to avoid damages, always install or remove the tractor unit in power-off
status.
Do not swap the tractor unit in other printer unit because it requires a paper sensor
calibration procedure through technical diagnostic.
1. Align the tractor unit in the rear side of the
printer.
2. Locate the RJ plug in the left side of the tractor
unit and gently insert it in the proper connector
of the printer until it clicks.
3. Then align the tractor unit metal pins over the
respective slots of the printer.

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4. Then, press the tractor unit lock lever while put
the tractor unit in position until they sound a
click.
5. Open the right tractor lever and move the right
tractor as the paper width. Open the tractors
cover and install the paper on it.
6. The printer is now ready to print on the
continuous module.