GE InfoLink 28320 User manual

for use as a telephone
and to receive information from internet
Model 28320
InfoLink Phone
User’s Guide

2
Important Instructions & Information
Important Information
NOTICE: This product meets the applicable Industry Canada technical specications.
Operation is subject to the following two conditions: (1) This device may not cause interference,
and (2) This device must accept any interference, including interference that may cause
undesired operation of the device.
The equipment must be installed using an acceptable method of connection. The customer
should be aware that compliance with the above conditions may not prevent degradation of
service in some situations.
Repairs to certied equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request the user
to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe systems, if present, are connected
together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact
the appropriate electric inspection authority, or electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone company.
Interference Information
This equipment generates and uses radio frequency energy which may interfere with residential
radio and television reception if not properly installed and used in accordance with instructions
contained in this manual. Reasonable protection against such interference is ensured, although
there is no guarantee this will not occur in a given installation. If interference is suspected and
veried by switching this equipment on and off, the user is encouraged to try to correct the
interference by one or more of the following measures: Reorient the radio/television receiver’s
antenna, relocate the equipment with respect to the receiver, plug the equipment and receiver
into separate circuit outlets. The user may also wish to consult a qualied radio/television
technician for additional suggestions. This equipment has been fully tested and complies with all
limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations.

3
Important Instructions & Information
Telephone Network Information
Should your equipment cause trouble on your line which may harm the telephone network,
the telephone company, where practicable, may notify you that temporary discontinuance of
service may be required. Where prior notice is not practicable and the circumstances warrant
such action, the telephone company may temporarily discontinue service immediately.
The telephone company may make changes in its communications facilities, equipment,
operations or procedures where such action is required in the operation of its business. If
these changes are expected to affect the use or performance of your telephone equipment,
the telephone company will likely give you adequate notice to allow you to maintain
uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone from
your line.
REN Number
On the bottom of this equipment is a label indicating, among other information, the Ringer
Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may connect to your telephone line
and still have all of these devices ring when your telephone number is called. In most (but not
all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be
certain of the number of devices you may connect to your line as determined by the REN, you
should contact your local telephone company.
REN Number is located on the cabinet bottom.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20
centimeters between the radiator and your body. This transmitter must not be co-located or
operated in conjunction with any other antenna or transmitter.
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines
when used with the belt clip supplied with this product. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
Information for DECT Product
This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz
to 1.93GHz frequency range. Installation of this equipment is subject to notication
and coordination with UTAM. Any relocation of this equipment must be coordinated
through and approved by UTAM. UTAM may be contacted at 1-800-429-8826.


Table of Contents
Important InformatIon ...........................2
Interference InformatIon .......................2
telephone network InformatIon ...........2
ren number .........................................3
hearIng aId compatIbIlIty ......................3
lIcensIng ...............................................3
fcc rf radIatIon exposure
statement ...........................................3
InformatIon for dect product ............3
table of contents .................................4
parts checklIst .....................................6
Important InstallatIon guIdelInes ..........7
dIgItal securIty system ..........................7
telephone Jack requIrements ................7
locatIon ................................................7
InstallIng the handset battery ..............8
base set-up ..........................................9
ETHERNET CoNNECTioN ........................... 9
TElEpHoNE CablE CoNNECTioN .................... 9
powER Supply CoNNECTioN .......................10
handset synchronIzatIon* ...................10
base layout .........................................11
handset layout ...................................12
Idle mode dIsplay ................................14
navIgatIng the menu ...........................15
handset settIngs .................................16
HaNdSET NamE ...........................................16
laNguagE.....................................................16
mENu ColoR ...............................................17
baCkgRouNd piCTuRE .................................17
diSplay CoNTRaST .......................................17
auTo Talk ...................................................18
aREa CodES .................................................18
dEfaulT SETTiNgS ........................................19
liST of dEfaulT SETTiNgS:..........................19
contacts .............................................20
fiNd ENTRy ..................................................20
add ENTRy ...................................................20
Copy all NamES (To aNoTHER HaNdSET) .20
pHoNEbook STaTuS .....................................21
sounds ................................................21
EaRpiECE VolumE ........................................21
RiNgToNE .....................................................21
RiNg VolumE ...............................................22
kEy bEEp ......................................................22
base settIngs ......................................22
baSE ip addRESS ........................................22
tIme settIngs .......................................23
SET daTE & TimE .........................................23
TimE foRmaT ................................................23
alaRm ..........................................................24
rss settIngs .......................................24
ViEw CHaNNElS ...........................................24
CHaNNEl SET up .........................................25
RESET RSS To dEfaulT ...............................25
help ....................................................26
fEEd SET up ................................................26
buTToN NaVigaTioN ....................................26
call lIsts ............................................27
call tImer ...........................................28
makIng a call .....................................28
answerIng calls .................................28
end call .............................................28
speakerphone .......................................29
makiNg a Call wiTH
THE SpEakERpHoNE .................................29
aNSwERiNg a Call wiTH
THE SpEakERpHoNE .................................29
mute ...................................................29
pagIng .................................................30
keypad lock ........................................30
Intercom operatIon .............................30
makiNg aN iNTERCom Call ........................30
RECEiViNg aN iNTERCom Call .....................30
adVaNCEd iNTERCom fEaTuRES ..................31
uSiNg iNTERCom wiTH ExTERNal pHoNE
CallS .......................................................31
Two-way CalliNg ...................................31
CoNfERENCE Call (THREE-way CalliNg) 31
TRaNSfERiNg a Call ..................................31


Table of Contents
caller Id (cId) ...................................32
Call waiTiNg Cid .....................................33
customIzIng your on screen rss
InfolInk servIces .............................34
aCCESSiNg THE CoNfiguRaTioN pagE ........34
HaNdSET maNagEmENT .............................35
EdiT RSS fEEd ............................................36
pERSoNaliziNg youR CoNTENT iNfoRmaTioN
SERViCE .....................................................37
iNfoRmaTioN CaTEgoRiES ............................38
accessory handset (purchased
separately) .......................................39
de-regIstratIon...................................40
global de-regIstratIon.......................41
fIrmware updates ................................42
changIng the battery ..........................43
battery safety precautIons .................43
troubleshootIng guIde ........................44
TElEpHoNE SoluTioNS ...............................44
CallER id SoluTioNS ...............................45
baTTERy SoluTioNS ...................................46
general product care ........................47
causes of poor receptIon ....................47
warranty ............................................48
accessory InformatIon ........................49


Introduction
This User Guide provides you with all the information
you need to get the most from your phone.
You must rst set up your phone before you can use it.
This doesn’t take long and is easy to do. Just follow the
simple instructions on the next few pages.
Need help?
If trouble is experienced with this equipment, for repair
or warranty information, please contact customer
service at 1-800-448-0329.
Alternatively, you may nd the answer in
Troubleshooting Tips section at the back of this guide.
Parts Checklist (for model 28320xx2)
Make sure your package includes the items shown
here.
2 Handset
charge cradles
3 AC power
adaptors
4 AAA
Nickel-metal
Hydride
batteries 2 Battery
compartment
covers
2 Belt clips
2 Handsets
Base
Ethernet
cable Telephone line
cord
CAUTION: When using
telephone equipment,
there are basic safety
instructions that should
always be followed. Refer
to the IMPORTANT SAFETY
INSTRUCTIONS provided
with this product and
save them for future
reference.
IMPORTANT: Because
cordless phones operate
on electricity, you should
have at least one phone
in your home that isn’t
cordless, in case the power
in your home goes out.


Installation
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors,
uorescent lighting, microwave ovens, heating
appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low
temperature.
• Avoid other cordless telephones.
• Never install telephone wiring during a lightning
storm.
Digital Security System
Your cordless phone uses a digital security system to
protect against false ringing, unauthorized access,
and charges to your phone line.
Telephone Jack Requirements
To use this phone, you need an
RJ11C type modular telephone
jack, which might look like the
one pictured here, installed in
your home. If you don’t have
a modular jack, call your local
phone company to nd out
how to get one installed.
Location
You need to place the base within 6 feet of the AC
power outlet, telephone jack, and ethernet port.
Make sure it is at least 3 feet away from other
electrical and metal appliances to avoid interference
issues.
Your phone works by sending radio signals between
the handset and base. The strength of the signal
depends on where you locate the base. Putting it as
high as possible and separated as much as possible
from other radio devices and metal objects ensures
the best signal.
INSTALLATION NOTE:
This product operates at
a frequency of 1.9GHz. to
provide communication
with minimal interference
from other electronic
devices. To further
minimize the possibility
of interference, the base
of the cordless telephone
should not be placed
near or on top of a TV,
microwave oven, or VCR.
If interference continues,
move the cordless
telephone further away
from these appliances.
WARNING: Do not
place your phone in the
bathroom or other humid
areas.
Handset Range
The range between the
base and handset will vary
greatly depending on the
location of the base. When
there is no clear line of
sight between the base
and handset the range will
be reduced.
Range Indicator
The symbol on your
handset screen indicates
when you are in range.
When you are out of range,
it ashes.
Modular
telephone
line jack
Wall plate

8
Installation
3. Insert the batteries.
4. Close the battery compartment by pushing the door
up until it snaps into place.
5. Plug the AC power adaptor of the charge cradle into
an electrical outlet.
6. Place the handsets in the charge cradles. The blue
CHARGE indicator turns on, verifying the batteries
are charging.
Allow handset to charge for 1 hours prior to rst
use. If you do not properly charge the handset,
battery performance is compromised.
CAUTION: To reduce the
risk of re or personal
injury, use only the
Thomson Inc. approved
model GP AAAHC 1.2V
0mAh, rechargeable
Nickel-metal Hydride
AAA batteries, which are
compatible with this unit.
Battery Performance
When batteries are fully
charged the handset displays
an icon of a full battery. To
keep your batteries in the best
condition, leave the handset
off the charge cradle for a
few hours at a time (after the
initial 16 hour charge).
Battery Low Warning
The handset displays a
ashing icon of an “empty”
battery and emits 3 warning
beeps. Recharge your handset
right away.
When charging the battery,
level bars are animated.
Battery Charging Light
The blue charging light on
the handset charge cradle
stays on while the handset is
on the cradle, even when the
batteries are fully charged.
Your unit is provided with three power adaptors; 2
for handset charger cradles and 1 base power. The
connectors are different sizes, only the larger power
adaptor is for the base unit.
Installing the Handset Battery
1. Locate batteries and battery door which are
packaged together inside a plastic bag and are
separate from the handsets.
2. Locate the battery compartment on the back of the
handsets.


Installation
Base Set-Up
The base needs a direct access connection to the
internet, and the IP address of the base must be
provided by a DHCP server.
CAUTION: To reduce risk
of personal injury, re, or
damage use only the
-22 power adaptor
listed in the user’s guide.
This power adaptor is
intended to be correctly
orientated in a vertical or
oor mount position.
IMPORTANT: Do not
connect the telephone
line until the handset is
fully charged. The base
must be plugged into the
AC power at all times.
INSTALLATION NOTE:
Your InfoLink is designed
for home use and will
work with most any
standard Internet system
(non-commercial, non-
corporate environments/
applications). This includes
wired and/or wireless
routers which provide
additional “hard” Firewall
security functionality (HTTP
Internet trafc transmits
inbound and outbound via
Port 80, which is typically
open on most rewall set
ups). However, this unit
may not function properly
behind a rewall that
does not allow http trafc
inbound and outbound on
Port 80.
The unit will not work
with a dial-up internet
connection.
ETHERNET Connection
1. Using the ETHERNET cable (RJ45 ) provided with
your phone, connect the cable to your broadband
modem or router with cable access.
2. Connect the other end of the cable to the base
ETHERNET port.
Telephone Cable Connection
To use the phone as standard telephone:
1. Plug one end of the telephone line cord into the
PHONE jack on the back of the base and the other
end into a modular jack.

10
Installation
Power Supply Connection
1. Connect the power adaptor provided with your unit
to the base.
2. Connect the adaptor to an electrical wall outlet.
3. When power is applied to the base, the unit goes
through a one minute initialization process in the
following sequence:
a) the blue DECT indicator is on (solid);
b) the green POWER indicator ashes;
c) both the blue DECT and green POWER
indicators ash; and
d) the green POWER and blue ETHERNET
indicators are on (solid).
The unit has now completed the process. The phone
will not function until this process is complete.
Handset Synchronization*
1. After base is powered up, wait 5-7 seconds until
RSS synchronization icon briey appears on the
handset display. This indicates that the handset and
base are synchronized to each other.
2. Next you will see the RSS Service Wizard which
will guide you step by step through setup of
Weather and Weather Alerts. There are some useful
channels pre-congured to help get you started.
-OR-
you can bypass the Wizard at this time and return
later.
3. Programmed content windows will start auto
scrolling and handset is ready for use.
For more information on the RSS setup refer to:
Programming Your Phone > RSS Settings
NOTE: Your handset will
automatically display the
RSS synchronization icon
for a few seconds when
the feeds are updated at
approximately 15 minute
intervals. During this
automatic process you will
not be able to search or
view your RSS feeds.
*Thomson Inc. does
not warrant that the
content of any website
or RSS feed transmitting
content to this product
(InfoLink Phone) will be
uninterrupted or error
free. Access to streaming
content through this
device is subject to
provider availability.
Thomson Inc. does not
endorse any Internet-
based content or RSS
feeds maintained by a
third party that may be
accessed using this device.