GE InfoLink 28320 User manual

for use as a telephone
and to receive information from internet
Model 28320
InfoLink Phone
User’s Guide

2
Important Instructions & Information
Important Information
NOTICE: This product meets the applicable Industry Canada technical specications.
Operation is subject to the following two conditions: (1) This device may not cause interference,
and (2) This device must accept any interference, including interference that may cause
undesired operation of the device.
The equipment must be installed using an acceptable method of connection. The customer
should be aware that compliance with the above conditions may not prevent degradation of
service in some situations.
Repairs to certied equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request the user
to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe systems, if present, are connected
together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact
the appropriate electric inspection authority, or electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone company.
Interference Information
This equipment generates and uses radio frequency energy which may interfere with residential
radio and television reception if not properly installed and used in accordance with instructions
contained in this manual. Reasonable protection against such interference is ensured, although
there is no guarantee this will not occur in a given installation. If interference is suspected and
veried by switching this equipment on and off, the user is encouraged to try to correct the
interference by one or more of the following measures: Reorient the radio/television receiver’s
antenna, relocate the equipment with respect to the receiver, plug the equipment and receiver
into separate circuit outlets. The user may also wish to consult a qualied radio/television
technician for additional suggestions. This equipment has been fully tested and complies with all
limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations.

3
Important Instructions & Information
Telephone Network Information
Should your equipment cause trouble on your line which may harm the telephone network,
the telephone company, where practicable, may notify you that temporary discontinuance of
service may be required. Where prior notice is not practicable and the circumstances warrant
such action, the telephone company may temporarily discontinue service immediately.
The telephone company may make changes in its communications facilities, equipment,
operations or procedures where such action is required in the operation of its business. If
these changes are expected to affect the use or performance of your telephone equipment,
the telephone company will likely give you adequate notice to allow you to maintain
uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone from
your line.
REN Number
On the bottom of this equipment is a label indicating, among other information, the Ringer
Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may connect to your telephone line
and still have all of these devices ring when your telephone number is called. In most (but not
all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be
certain of the number of devices you may connect to your line as determined by the REN, you
should contact your local telephone company.
REN Number is located on the cabinet bottom.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20
centimeters between the radiator and your body. This transmitter must not be co-located or
operated in conjunction with any other antenna or transmitter.
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines
when used with the belt clip supplied with this product. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
Information for DECT Product
This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz
to 1.93GHz frequency range. Installation of this equipment is subject to notication
and coordination with UTAM. Any relocation of this equipment must be coordinated
through and approved by UTAM. UTAM may be contacted at 1-800-429-8826.


Table of Contents
Important InformatIon ...........................2
Interference InformatIon .......................2
telephone network InformatIon ...........2
ren number .........................................3
hearIng aId compatIbIlIty ......................3
lIcensIng ...............................................3
fcc rf radIatIon exposure
statement ...........................................3
InformatIon for dect product ............3
table of contents .................................4
parts checklIst .....................................6
Important InstallatIon guIdelInes ..........7
dIgItal securIty system ..........................7
telephone Jack requIrements ................7
locatIon ................................................7
InstallIng the handset battery ..............8
base set-up ..........................................9
ETHERNET CoNNECTioN ........................... 9
TElEpHoNE CablE CoNNECTioN .................... 9
powER Supply CoNNECTioN .......................10
handset synchronIzatIon* ...................10
base layout .........................................11
handset layout ...................................12
Idle mode dIsplay ................................14
navIgatIng the menu ...........................15
handset settIngs .................................16
HaNdSET NamE ...........................................16
laNguagE.....................................................16
mENu ColoR ...............................................17
baCkgRouNd piCTuRE .................................17
diSplay CoNTRaST .......................................17
auTo Talk ...................................................18
aREa CodES .................................................18
dEfaulT SETTiNgS ........................................19
liST of dEfaulT SETTiNgS:..........................19
contacts .............................................20
fiNd ENTRy ..................................................20
add ENTRy ...................................................20
Copy all NamES (To aNoTHER HaNdSET) .20
pHoNEbook STaTuS .....................................21
sounds ................................................21
EaRpiECE VolumE ........................................21
RiNgToNE .....................................................21
RiNg VolumE ...............................................22
kEy bEEp ......................................................22
base settIngs ......................................22
baSE ip addRESS ........................................22
tIme settIngs .......................................23
SET daTE & TimE .........................................23
TimE foRmaT ................................................23
alaRm ..........................................................24
rss settIngs .......................................24
ViEw CHaNNElS ...........................................24
CHaNNEl SET up .........................................25
RESET RSS To dEfaulT ...............................25
help ....................................................26
fEEd SET up ................................................26
buTToN NaVigaTioN ....................................26
call lIsts ............................................27
call tImer ...........................................28
makIng a call .....................................28
answerIng calls .................................28
end call .............................................28
speakerphone .......................................29
makiNg a Call wiTH
THE SpEakERpHoNE .................................29
aNSwERiNg a Call wiTH
THE SpEakERpHoNE .................................29
mute ...................................................29
pagIng .................................................30
keypad lock ........................................30
Intercom operatIon .............................30
makiNg aN iNTERCom Call ........................30
RECEiViNg aN iNTERCom Call .....................30
adVaNCEd iNTERCom fEaTuRES ..................31
uSiNg iNTERCom wiTH ExTERNal pHoNE
CallS .......................................................31
Two-way CalliNg ...................................31
CoNfERENCE Call (THREE-way CalliNg) 31
TRaNSfERiNg a Call ..................................31


Table of Contents
caller Id (cId) ...................................32
Call waiTiNg Cid .....................................33
customIzIng your on screen rss
InfolInk servIces .............................34
aCCESSiNg THE CoNfiguRaTioN pagE ........34
HaNdSET maNagEmENT .............................35
EdiT RSS fEEd ............................................36
pERSoNaliziNg youR CoNTENT iNfoRmaTioN
SERViCE .....................................................37
iNfoRmaTioN CaTEgoRiES ............................38
accessory handset (purchased
separately) .......................................39
de-regIstratIon...................................40
global de-regIstratIon.......................41
fIrmware updates ................................42
changIng the battery ..........................43
battery safety precautIons .................43
troubleshootIng guIde ........................44
TElEpHoNE SoluTioNS ...............................44
CallER id SoluTioNS ...............................45
baTTERy SoluTioNS ...................................46
general product care ........................47
causes of poor receptIon ....................47
warranty ............................................48
accessory InformatIon ........................49


Introduction
This User Guide provides you with all the information
you need to get the most from your phone.
You must rst set up your phone before you can use it.
This doesn’t take long and is easy to do. Just follow the
simple instructions on the next few pages.
Need help?
If trouble is experienced with this equipment, for repair
or warranty information, please contact customer
service at 1-800-448-0329.
Alternatively, you may nd the answer in
Troubleshooting Tips section at the back of this guide.
Parts Checklist (for model 28320xx2)
Make sure your package includes the items shown
here.
2 Handset
charge cradles
3 AC power
adaptors
4 AAA
Nickel-metal
Hydride
batteries 2 Battery
compartment
covers
2 Belt clips
2 Handsets
Base
Ethernet
cable Telephone line
cord
CAUTION: When using
telephone equipment,
there are basic safety
instructions that should
always be followed. Refer
to the IMPORTANT SAFETY
INSTRUCTIONS provided
with this product and
save them for future
reference.
IMPORTANT: Because
cordless phones operate
on electricity, you should
have at least one phone
in your home that isn’t
cordless, in case the power
in your home goes out.


Installation
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors,
uorescent lighting, microwave ovens, heating
appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low
temperature.
• Avoid other cordless telephones.
• Never install telephone wiring during a lightning
storm.
Digital Security System
Your cordless phone uses a digital security system to
protect against false ringing, unauthorized access,
and charges to your phone line.
Telephone Jack Requirements
To use this phone, you need an
RJ11C type modular telephone
jack, which might look like the
one pictured here, installed in
your home. If you don’t have
a modular jack, call your local
phone company to nd out
how to get one installed.
Location
You need to place the base within 6 feet of the AC
power outlet, telephone jack, and ethernet port.
Make sure it is at least 3 feet away from other
electrical and metal appliances to avoid interference
issues.
Your phone works by sending radio signals between
the handset and base. The strength of the signal
depends on where you locate the base. Putting it as
high as possible and separated as much as possible
from other radio devices and metal objects ensures
the best signal.
INSTALLATION NOTE:
This product operates at
a frequency of 1.9GHz. to
provide communication
with minimal interference
from other electronic
devices. To further
minimize the possibility
of interference, the base
of the cordless telephone
should not be placed
near or on top of a TV,
microwave oven, or VCR.
If interference continues,
move the cordless
telephone further away
from these appliances.
WARNING: Do not
place your phone in the
bathroom or other humid
areas.
Handset Range
The range between the
base and handset will vary
greatly depending on the
location of the base. When
there is no clear line of
sight between the base
and handset the range will
be reduced.
Range Indicator
The symbol on your
handset screen indicates
when you are in range.
When you are out of range,
it ashes.
Modular
telephone
line jack
Wall plate

8
Installation
3. Insert the batteries.
4. Close the battery compartment by pushing the door
up until it snaps into place.
5. Plug the AC power adaptor of the charge cradle into
an electrical outlet.
6. Place the handsets in the charge cradles. The blue
CHARGE indicator turns on, verifying the batteries
are charging.
Allow handset to charge for 1 hours prior to rst
use. If you do not properly charge the handset,
battery performance is compromised.
CAUTION: To reduce the
risk of re or personal
injury, use only the
Thomson Inc. approved
model GP AAAHC 1.2V
0mAh, rechargeable
Nickel-metal Hydride
AAA batteries, which are
compatible with this unit.
Battery Performance
When batteries are fully
charged the handset displays
an icon of a full battery. To
keep your batteries in the best
condition, leave the handset
off the charge cradle for a
few hours at a time (after the
initial 16 hour charge).
Battery Low Warning
The handset displays a
ashing icon of an “empty”
battery and emits 3 warning
beeps. Recharge your handset
right away.
When charging the battery,
level bars are animated.
Battery Charging Light
The blue charging light on
the handset charge cradle
stays on while the handset is
on the cradle, even when the
batteries are fully charged.
Your unit is provided with three power adaptors; 2
for handset charger cradles and 1 base power. The
connectors are different sizes, only the larger power
adaptor is for the base unit.
Installing the Handset Battery
1. Locate batteries and battery door which are
packaged together inside a plastic bag and are
separate from the handsets.
2. Locate the battery compartment on the back of the
handsets.


Installation
Base Set-Up
The base needs a direct access connection to the
internet, and the IP address of the base must be
provided by a DHCP server.
CAUTION: To reduce risk
of personal injury, re, or
damage use only the
-22 power adaptor
listed in the user’s guide.
This power adaptor is
intended to be correctly
orientated in a vertical or
oor mount position.
IMPORTANT: Do not
connect the telephone
line until the handset is
fully charged. The base
must be plugged into the
AC power at all times.
INSTALLATION NOTE:
Your InfoLink is designed
for home use and will
work with most any
standard Internet system
(non-commercial, non-
corporate environments/
applications). This includes
wired and/or wireless
routers which provide
additional “hard” Firewall
security functionality (HTTP
Internet trafc transmits
inbound and outbound via
Port 80, which is typically
open on most rewall set
ups). However, this unit
may not function properly
behind a rewall that
does not allow http trafc
inbound and outbound on
Port 80.
The unit will not work
with a dial-up internet
connection.
ETHERNET Connection
1. Using the ETHERNET cable (RJ45 ) provided with
your phone, connect the cable to your broadband
modem or router with cable access.
2. Connect the other end of the cable to the base
ETHERNET port.
Telephone Cable Connection
To use the phone as standard telephone:
1. Plug one end of the telephone line cord into the
PHONE jack on the back of the base and the other
end into a modular jack.

10
Installation
Power Supply Connection
1. Connect the power adaptor provided with your unit
to the base.
2. Connect the adaptor to an electrical wall outlet.
3. When power is applied to the base, the unit goes
through a one minute initialization process in the
following sequence:
a) the blue DECT indicator is on (solid);
b) the green POWER indicator ashes;
c) both the blue DECT and green POWER
indicators ash; and
d) the green POWER and blue ETHERNET
indicators are on (solid).
The unit has now completed the process. The phone
will not function until this process is complete.
Handset Synchronization*
1. After base is powered up, wait 5-7 seconds until
RSS synchronization icon briey appears on the
handset display. This indicates that the handset and
base are synchronized to each other.
2. Next you will see the RSS Service Wizard which
will guide you step by step through setup of
Weather and Weather Alerts. There are some useful
channels pre-congured to help get you started.
-OR-
you can bypass the Wizard at this time and return
later.
3. Programmed content windows will start auto
scrolling and handset is ready for use.
For more information on the RSS setup refer to:
Programming Your Phone > RSS Settings
NOTE: Your handset will
automatically display the
RSS synchronization icon
for a few seconds when
the feeds are updated at
approximately 15 minute
intervals. During this
automatic process you will
not be able to search or
view your RSS feeds.
*Thomson Inc. does
not warrant that the
content of any website
or RSS feed transmitting
content to this product
(InfoLink Phone) will be
uninterrupted or error
free. Access to streaming
content through this
device is subject to
provider availability.
Thomson Inc. does not
endorse any Internet-
based content or RSS
feeds maintained by a
third party that may be
accessed using this device.

11
Getting to Know Your Phone
ETHERNET
(indicator) POWER
(indicator)
DECT
(indicator) PAGE
(button)
Base Layout
ETHERNET Indicator (blue)
When ashing, indicates network error with last RSS update.
When solid, indicates properly working ethernet connection.
When off, indicates no ethernet connection.
DECT Indicator (blue)
When ashing, indicates base is in handset registration mode.
When solid, indicates an active call.
When off, indicates no activity.
POWER Indicator (green)
When solid, indicates base is powered.
When ashing, indicates base is in start up mode.
PAGE button
Press to locate misplaced handset(s).
For more information on the Page feature refer to: Programming Your Phone > Page.

12
Getting to Know Your Phone
Handset Layout
Left soft
(button)
Display
pause/#/lock
(button)
*
(button)
Navigational
(button)
END
(button)
Right soft
(button)
microphone
Call/
Speakerphone
(button)
FLASH
(button)
Caller ID
(button)
INT/a/A
(button)
Alert Indicator
Headset
jack

13
Getting to Know Your Phone
Left soft button
Selects the current menu item or conrms a setting, depending
on the current screen.
Right soft button
“Back” button returns to the previous screen.
Navigational/Volume button
Press the up, down, left, or right arrows to navigate while in a menu or the RSS
content screen. After a selection from a menu or article, press the right arrow
button to view. During a call, press vol-/+ to increase or decrease the volume.
Alert Indicator
If ashing, indicates Voice Mail Waiting or a Weather Warning if an RSS Weather
Alert has been selected. After the alert is viewed, the indicator shuts off.
Call/Speaker button
Initiates or answers a call. During a call, activates speaker.
End button
Ends a call. Also returns any RSS or menu function to idle mode.
FLASH button
Call Waiting acceptance; during a call, push to accept new incoming call.
Caller ID button
Short press to view list of received calls. Press and hold to view list of dialed calls.
Intercom/Lower/Upper case button
Allows you to make High Denition (HD) calls between the handsets registered to
the base. When in text editor, switches from lower-case to upper-case letters.
* button When in text editor, provides a symbol table.
Pause/#/Lock button
Allows you to input a pause while dialing or lock the keypad.

1
Getting to Know Your Phone
Idle Mode Display
The idle mode display of your phone provides various status indicators and access to
the menu-based interface. The illustration below shows the screen and its elements.
Low level
Partially charged
Fully charged
Charging.
Battery Status - indicates the status of the battery.
Range Indicator - ashes when handset is out of range
of the base.
Weather Alert - ashes during a Weather Warning or
Watch; remains ashing until the condition for the alert
has ended.
Voice Mail Alert
in top info bar
on display screen
Ringer Off
Alarm On
Missed Call
Battery Status
Range Indicator
Action
Action
Handset Identity
Current
Time

1
Programming Your Phone
Navigating The Menu
Your phone has an easy to use menu system. Each menu leads to a list of options.
When the handset is in idle mode, press to open the main menu.
Press to navigate to the menu options you want.
Press to select further options or conrm the setting displayed, or if a new call
was received it takes you to the Caller ID records. Press to return to previous
menu.
If no button is pressed within 60 seconds, the handset will return to idle mode
automatically. To cancel and return to idle mode at any time press .
The following table outlines the main menu items:
Calls Lists Access to received calls, dialed calls, and delete calls list.
Handset Set preferences for handset name, language, menu color,
wallpaper picture, contrast, auto talk, regional and local area
codes, and default settings.
Contacts Add, edit or delete entries to phonebook listings.
Sounds Set preferences for volume, ringtones, ringer volume,
and keypad.
Base Settings Displays IP address.
Time Settings Set date and time, select time format, set alarm clock feature.
Registration Register and de-register handsets to base.
RSS Setting View and set up RSS channels, reset RSS to default channels.
Help Detailed info for use of Feed set up and navigation button.

1
Programming Your Phone
Handset Settings
There are eight programmable menus available:
Handset Name, Language, Menu Color, Wallpaper,
Contrast, Auto Talk, Area Codes (Regional & Local), and
Default Settings.
To Access Handset Settings via the Menu;
1. Make sure your phone is OFF (not in talk mode).
2. Press , navigate to the Handset menu, press
to enter.
Handset Name
Change the name displayed on the handset’s screen.
From the Handset menu;
1. Use or to scroll to Handset Name.
2. Press to enter.
3. Enter name using number pad, press to conrm.
The default is InfoLink.
Language
Choose the display language.
From the Handset menu;
1. Use or to scroll to Language.
2. Press to enter the menu.
3. Use or to scroll to the desired language. The
default is ENGLISH.
4. Press to save your selection.
NOTE: If you cannot read
the display language, refer
to: Handset Settings>
Language.
NOTE: If you cannot read
the display language, refer
to: Handset Settings>
Language.
Entering Handset Name: It
may be necessary to press
repeatedly to clear any pre-
existing handset name.
There is an 8-character limit
to handset name
Press the 0 button to enter a
space or * button to access
symbols table.
Entering Handset Name: It
may be necessary to press
repeatedly to clear any pre-
existing handset name.
There is an 8-character limit
to handset name
Press the 0 button to enter a
space or * button to access
symbols table.

1
Programming Your Phone
Menu Color
From the Handset menu;
1. Use or to scroll to Menu Color.
2. Press to enter the menu.
3. Use or to scroll to the desired color. The
default is Blue.
4. Press to save your selection.
Background Picture
From the Handset menu;
1. Use or to scroll to Picture.
2. Press to enter the menu.
3. Use or to scroll through the selection, press
to view. The default is Picture 4.
4. Press to save your selection.
Display Contrast
From the Handset menu;
1. Use or to scroll to Contrast.
2. Press to enter the menu.
3. Use to lighten or to darken.
4. Press to save your selection.

18
Programming Your Phone
Auto Talk
From the Handset menu;
1. Use or to scroll to Auto Talk.
2. Press to enter the menu.
3. Use or to select Off or On. The default is Off.
4. Press to save your selection.
Area Codes
Preset local and regional area codes.
From the Handset menu;
1. Use or to scroll to Area Codes.
2. Press to enter the menu.
3. Use or to select Local Area Code or Regional
Area Code.
4. Enter the three digit code. The default is - - -.
5. Press to save your selection.
Auto Talk
If Auto Talk is set to On
the handset automatically
answers the incoming call
when the handset is ringing
and lifted from the charger.
(Same as pressing ).
If Auto Talk is set to Off, you
must press to answer
the call after the handset is
lifted from the charger.
Auto Talk
If Auto Talk is set to On
the handset automatically
answers the incoming call
when the handset is ringing
and lifted from the charger.
(Same as pressing ).
If Auto Talk is set to Off, you
must press to answer
the call after the handset is
lifted from the charger.
Area Codes
The telephone uses the pre-
programmed area code to
determine the number format
to display when a valid Caller
ID record is received. The
pre-programmed area code
is also used for the Dialback
feature.
Regional Area Codes
Depending on your area, you
may need to set regional
area codes. These are needed
in order for the phone to
determine the number format
to display when a valid Caller
ID signal is received. Calls
received that match any
of the regional area codes
display as 10 digits. If the
number is not displayed
correctly, the phone may
not be able to dial back the
number. You can store up to 5
regional area codes.
You may need to use this
feature if you have:
• Multiple area codes
• Overlapping area codes
• Areas that require 10-digit
dialing.
Area Codes
The telephone uses the pre-
programmed area code to
determine the number format
to display when a valid Caller
ID record is received. The
pre-programmed area code
is also used for the Dialback
feature.
Regional Area Codes
Depending on your area, you
may need to set regional
area codes. These are needed
in order for the phone to
determine the number format
to display when a valid Caller
ID signal is received. Calls
received that match any
of the regional area codes
display as 10 digits. If the
number is not displayed
correctly, the phone may
not be able to dial back the
number. You can store up to 5
regional area codes.
You may need to use this
feature if you have:
• Multiple area codes
• Overlapping area codes
• Areas that require 10-digit
dialing.

1
Programming Your Phone
Default Settings
From the Handset menu;
1. Use or to scroll to Default Settings.
2. Press to enter the menu.
3. Press to conrm.
List of Default Settings:
Handset
Name
Handset
#
Earpiece
Volume
6 Bars
Language English Internal
Ringtone
Melody
1
Menu Color Blue External
Ringtone
Melody
5
Background
Picture
Picture 4 Ringer
Volume
6 Bars
Contrast Mid-level Key Beep On
Auto Talk Off Time
Format
12 Hour
Area Codes - - - Alarm
Tone
Off

20
Programming Your Phone
Contacts
To Access Contacts via the Menu;
1. Make sure your phone is OFF (not in talk mode).
2. Press , navigate to the Contacts menu, press
to enter.
Find Entry
From the Contacts menu;
1. Use or to scroll to Find Entry.
2. Press to enter the menu.
3. The current list of contacts is displayed. Use to
increase or to scroll through the contacts.
4. Press to select contact to view details, delete
entry, edit entry, copy entry to other handsets and
view phonebook status.
Add Entry
From the Contacts menu;
1. Use or to scroll to Add Entry.
2. Press to enter the menu.
3. Name, Home, Work, Cell is displayed. Use or
to scroll the list. Press to edit entry.
Copy All Names (to another Handset)
From the Contacts menu;
1. Use or to scroll to Copy All Names.
2. Press to enter the menu.
3. Handset Number is displayed. Use or to
scroll the list. Press to copy entry.