GE 27909 User manual

Model 27909 DECT6.0
Cordless Handset with
Answering System &
Speakerphone
User’s Guide


Important Information
NOTICE: This product meets the applicable Industry Canada technical specications.
Operation is subject to the following two conditions: (1) This device may not cause
interference, and () This device must accept any interference, including interference
that may cause undesired operation of the device.
The equipment must be installed using an acceptable method of connection. The
customer should be aware that compliance with the above conditions may not
prevent degradation of service in some situations.
Repairs to certied equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations
made by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the electrical ground connections of
the power utility, telephone lines and internal metallic water pipe systems, if present,
are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician, as
appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone
company.
Interference Information
This equipment generates and uses radio frequency energy which may interfere
with residential radio and television reception if not properly installed and used
in accordance with instructions contained in this manual. Reasonable protection
against such interference is ensured, although there is no guarantee this will not
occur in a given installation. If interference is suspected and veried by switching
this equipment on and off, the user is encouraged to try to correct the interference
by one or more of the following measures: Reorient the radio/television receiver’s
antenna, relocate the equipment with respect to the receiver, plug the equipment and
receiver into separate circuit outlets. The user may also wish to consult a qualied
radio/television technician for additional suggestions. This equipment has been fully
tested and complies with all limits for Class B computing devices pursuant to part 15
FCC Rules and Regulations.


Telephone Network Information
Should your equipment cause trouble on your line which may harm the telephone
network, the telephone company, where practicable, may notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and
the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the operation
of its business. If these changes are expected to affect the use or performance of
your telephone equipment, the telephone company will likely give you adequate
notice to allow you to maintain uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone
from your line.
REN Number
On the bottom of this equipment is a label indicating, among other information, the
Ringer Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number is
called. In most (but not all) areas, the sum of the RENs of all devices connected to one
line should not exceed 5. To be certain of the number of devices you may connect
to your line as determined by the REN, you should contact your local telephone
company.
REN Number is located on the cabinet bottom.
Licensing
Licensed under US Patent 6,47,009.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC/Industry Canada standards for Hearing Aid
Compatibility.

4
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 0 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter.
For body worn operation, this phone has been tested and meets the FCC RF exposure
guidelines when used with the belt clip supplied with this product. Use of other accessories
may not ensure compliance with FCC RF exposure guidelines.
Information for DECT Product
This telephone is compliant with the DECT 6.0 standard which
operates in the 1.9GHz to 1.9GHz frequency range. Installation of
this equipment is subject to notication and coordination with UTAM.
Any relocation of this equipment must be coordinated through and
approved by UTAM. UTAM may be contacted at 1-800-49-886.

5
Table of Contents
Important InformatIon .......................2
Interference InformatIon ...................2
telephone network InformatIon .......3
ren number .....................................3
lIcensIng ...........................................3
hearIng aId compatIbIlIty (hac) .......3
fcc rf radIatIon exposure
statement ...................................4
InformatIon for dect product ........4
IntroductIon .....................................7
before you begIn ..............................8
Parts CheCklist ....................................8
telePhone JaCk requirements ............8
InstallatIon ......................................9
Digital seCurity system .......................9
imPortant installation guiDelines .....9
handset layout ...............................10
base layout .....................................11
InstallIng the phone ........................12
installing the hanDset Battery ......12
Base station .......................................13
Dsl Filter installation .............14
Wall mounting ..........................15
answerIng system setup ..................15
VoiCe instruCtions ............................15
sPeaker Volume .................................15
reCorDing the outgoing
announCement .............................16
programmIng the telephone ............16
stanDBy sCreen ..................................16
Programming FunCtions ..................16
hanDset setuP ...................................17
language .....................................17
ring Volume ................................17
tones ............................................18
auto talk ....................................18
hanDset name ............................19
Base station setuP ............................19
area CoDe ...................................20
Dial moDe ...................................20
Bs BaCklight ..............................20
Date/time ............................................21
registration ........................................22
register ........................................22
De-register ..................................23
ansWer maChine................................23
ansWer on/oFF ...........................23
ring to ansWer ...........................24
VoiCe language ...........................24
seCurity CoDe ..............................24
telephone operatIon .......................25
Charge/in use inDiCator on Base ..25
making a Call ....................................25
ansWering Calls ...............................25
inserting a Pause in the Dialing
sequenCe .......................................26
reDial ..................................................26
eDiting a reDial reCorD BeFore
........................................................26
storing a reDial reCorD in Phone
Book...............................................27
Deleting a reDial reCorD ................27
Deleting all reDial reCorDs ..........28
Call timer ...........................................28
auto stanDBy .....................................28
ringer on/oFF ..................................28
Flash ...................................................28
mute ....................................................29
Page .....................................................29
reCeiVer Volume Control ................29

6
Table of Contents
interCom oPeration...........................29
hanDset to hanDset interCom
Call ..............................................30
three-Way ConFerenCing ..........30
caller Id (cId) ...............................31
Call Waiting Caller iD ...................31
reCeiVing CiD reCorDs ....................32
storing CiD reCorDs (in CiD
memory) .........................................32
reVieWing CiD reCorDs ...................32
Dialing a CiD numBer ......................32
Formatting a CiD numBer BeFore
Dialing ...........................................33
storing CiD reCorDs into
Phone Book ..................................34
Deleting a CiD reCorD ....................34
Deleting all CiD reCorDs ..............35
phone book .....................................35
aDDing Phone Book entries ...........35
reVieWing Phone Book reCorDs ....36
eDiting a Phone Book reCorD ........36
Deleting a Phone Book reCorD .....36
Dialing a Phone Book reCorD ........37
Chain Dialing From Phone Book ....37
answerIng system operatIon ...........38
message inDiCator .............................38
messages PlayBaCk ...........................39
ansWering system remote aCCess .40
memory Full ......................................40
leaVing a memo .................................41
changIng the battery ......................41
battery safety precautIons .............42
dIsplay messages .............................43
handset sound sIgnals ...................44
troubleshootIng guIde ....................44
telePhone solutions .................44
Caller iD solutions ..................45
Battery .........................................45
general product care ....................46
causes of poor receptIon ................46
warranty ........................................47
accessory InformatIon ....................48
Index ...............................................49

7
Introduction
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you
should have at least one phone in your home that isn’t cordless, in
case the power in your home goes out.

8
Before You Begin
Parts Checklist
Make sure your package includes the items shown here.
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular
telephone jack, which might look like the one pictured here,
installed in your home. If you don’t have a modular jack,
call your local phone company to nd out how to get one
installed.
Modular
telephone
line jack
Wall plate
Base Handset
Telephone line
cord
AC power
adaptor Handset battery pack
Handset
back cover
6-in. Telephone
line cord

9
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at
frequencies that may cause or receive interference with nearby
TVs, microwave ovens, and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be
placed near or on top of a TV, microwave ovens, or VCR. If such
interference continues, move the cordless telephone farther away
from these appliances.
Certain other communications devices may also use the 1.9 GHz
frequency for communication, and, if not properly set, these
devices may interfere with each other and/or your new telephone.
If you are concerned with interference, please refer to the owner’s
manual for these devices on how to properly set channels to avoid
interference. Typical devices that may use the 1.9 GHz frequency
for communication include wireless audio/video senders, wireless
computer networks, multi-handset cordless telephone systems,
and some long-range cordless telephone systems.
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, uorescent lighting,
microwave ovens, heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specically
designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone
line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.

10
Handset Layout
talk/call back
(button) cid/vol 4
(caller ID/volume
4button)
#pause
(button)
ash/exit
(button)
mute/clear/
ringer on/off
(button)
phonebook
(button)
cid/vol 3
(caller ID/volume
3button)
menu (button)
redial (button)
format
(button)
* tone (button)
display
microphone

11
Base Layout
microphone
ans on/off
(answerer
on/off button)
display
play/stop
(button)
page (button)
review/skip
(button)
delete
(button)
message
counter
indicator
volume 5/6
(button)
memo
(button)
announce
(button)
charge/in use
(indicator)
speaker
(button)
speaker

1
Installing the Phone
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of re or personal injury, use
only the Thomson Inc. approved Nickel-metal Hydride (Ni-MH)
battery model 5-2734, that is compatible with this unit.
1. Locate battery which is packaged inside a plastic bag and is separate from the
handset.
. Locate the battery compartment on the back of the handset.
. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed
and can be inserted only one way.
4. Insert the battery pack.
5. Close the battery compartment by placing the handset back cover slightly higher
than the handset and then sliding the cover down into position.
black wire
red wire
battery
pack
PRESS DOWN
FIRMLY

1
Base Station
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and
place your cordless telephone on a level surface, such as a desktop or tabletop, or
you may mount it on the wall.
. Plug one end of the telephone line cord into the TEL
LINE jack on the bottom of the base and the other
end into a modular jack.
NOTE: If you subscribe to DSL service through
your telephone line you will need to connect
a DSL lter between your phone and the wall
jack. (refer to DSL Filter Installation section
for more detail).
. Plug the AC power adaptor into the electrical outlet
and the DC connector into the jack on the bottom of
the base.
CAUTION: To reduce risk of personal injury, re, or damage
use only the 5-2757 power adaptor listed in the user’s guide.
This power adaptor is intended to be correctly orientated in a
vertical or oor mount position.
4. You can stretch out the kick-stand on the
bottom of the base for a better viewing angle
when placed on desk-top.
5. Place the handset in the base cradle. The
charge/in use indicator turns on, verifying the
battery is charging.
6. Allow the phone to charge for 14 hours prior to
rst use. If you don’t properly charge the phone,
battery performance is compromised.

14
DSL Filter Installation
If you subscribe to DSL service through your telephone line you will need to connect
a DSL lter (not included) between your phone and the wall jack. (refer to drawing for
correct connection.)
Desk Mount
Wall Mount

15
Wall Mounting
1. Plug the AC power adaptor into the electrical outlet and the DC connector into the
jack on the back of the base.
. Plug one end of the 6” straight telephone line cord into the jack on the bottom of
the base.
. Close the kick-stands on the bottom of the base unit if you’ve opened them.
4. Feed the line cord through the groove and plug the end into the modular
telephone jack.
5. Close the kick-stands if they are extended and slip the mounting holes (on the
bottom of the base) over the wall plate posts and rmly slide the unit down into
place.
Answering System Setup
This section shows you how to set up your answering system to receive incoming
calls. Before you begin the set up process, you must turn on the answering system.
• Press the ans on/off button to turn the answering system on and off. The
Message Indicator lights when the answering system is on. The indicator blinks
when you have new messages.
NOTE: The answering system displays “- -” when it is off.
Voice Instructions
If you need additional assistance; while in standby mode, press the review button on
the base and follow the voice instructions.
Speaker Volume
Use the volume (5 or 6) buttons to adjust speaker volume on the base to a
comfortable level. L1 is the minimum speaker volume and L8 is the maximum.

16
Recording the Outgoing Announcement
For best results when recording, you should be about nine inches from the
microphone, and eliminate as much background noise as possible.
1. Make sure the answering system is ON.
. Press and hold the announce button on the base until the speaker announces
“RECORD ANNOUNCEMENT AFTER TONE".
. Begin speaking after you hear the beep.
4. Release the announce button when you nish your announcement.
NOTE: If you choose not to record an outgoing announcement,
a default announcement plays instead. To return to the default
announcement after you have recorded your own outgoing
announcement, press the announce button and release it
when you hear the beep. Or, press the delete button while the
announcement is reviewing.
NOTE: The maximum duration allowed for outgoing message is 2
minutes.
Programming the Telephone
Standby Screen
The handset displays the handset name, date, time, signal and battery status. The
base displays the current date and time.
NOTE: If the clock is not set, the date and time display will blink.
The blinking will stop when user updates the date/time from the
Handset menu, or the base receives a call with CID having date and
time stamp.
Programming Functions
The system uses a menu structure to give you access to all of the built-in features.
You may program the following items in main menu: Intercom, Setup HS, Setup BS,
Date/Time, Registration and Answer machine.
NOTE: If the handset is not registered, or is out of range, Setup BS
and Date/Time are not programmable, and Unavailable displays as
you try to enter these two menus.

17
NOTE: During programming, you may press the mute/clear button
at any time to exit the sub-menu and return to the main menu, or
press ash/exit to exit programming and return to standby screen.
NOTE: If no key is pressed for 60 seconds, the handset will
automatically exit programming and return to standby screen.
Handset Setup
1. Make sure your phone is OFF (not in talk mode).
. Press the menu button to go to the main menu.
. Press cid/vol (3or4) button to scroll to Setup HS.
4. Press menu button to conrm and you may program the following items: Ring
Volume, Tones, Auto Talk, Handset Name and Language.
Language
From the Setup HS Menu:
1. Press the cid/vol (3or4) button to scroll to the Language
sub-menu.
. Press menu button to enter the menu.
. Use the cid/vol (3or4) button to select English, Français or Espanol. The default
setting is English.
4. Press the menu button to save your selection.
Ring Volume
There are 4 volume levels for your selection. They are Volume 1 to  and Ringer off
respectively.
From the Setup HS Menu:
1. Press the cid/vol (3or4) button to scroll to the Ring Volume sub-menu.
. Press menu button to enter the menu. Use the cid/vol (3or4) button to scroll to
your selection. The default setting is VOL 3.
. Press the menu button to save your selection and the screen displays the new
volume setting.
NOTE: Ringer can be disabled by pressing the mute/clear/ringer on/off
button in standby mode, please refer to “Ringer On/Off”.

18
Tones
From the Setup HS Menu:
1. Press the cid/vol (- or +) button to scroll to the Tones sub-menu.
. Press menu button to conrm and you may program the following items: Low
Battery, No Coverage and Key Tone.
. Use the cid/vol (3or4) button to scroll to the item you want to program and
press menu button to enter.
Low Battery - You may set the warning beep to “On” when your handset battery
is low, so as to alert you to charge the battery. Press the cid/vol (3or4) button to
scroll to On or Off, then press menu button to save the setting. The default setting
is On.
No Coverage - You may set the warning beep to “On” or “Off” when the handset
is out of range. Press the cid/vol (3or4) button to scroll to On or Off, then press
menu button to save the setting. The default setting is On.
NOTE: When the handset is in the idle (off) mode and is out of range
from the base unit the screen displays Searching. If the talk/
call back button is pressed, the screen briey displays Unavailable
then returns to Searching.
Key Tone - You may set the key tone to “On” or “Off” when you press buttons.
Press the cid/vol (3or4) button to scroll to On or Off, then press menu button to
save the setting. The default setting is On.
Auto Talk
This option allows you to pick up the handset from base to answer an incoming call
without pressing the talk/call back button.
From the Setup HS Menu:
1. Press the cid/vol (3or4) button to scroll to the Auto Talk sub-menu.
. Press menu button to enter the menu. Use the cid/vol (3or4) button to scroll to
your selection. The default setting is On.
. Press the menu button to save your selection.

19
Handset Name
From the Setup HS Menu:
1. Press the cid/vol (3or4) button to scroll to the Handset name sub-menu.
. Press menu button to enter the menu. The default setting is Handset.
. Use the touch-tone pad to enter a name (up to 1 characters). More than one
letter is stored in each of the number keys. For example, to enter Bill Smith, press
the  key twice for the letter B. Press the 4 key  times for the letter I. Press the
5 key  times for the letter L. Press the 5 key  times for the second letter L, and
press the 1 key to insert a space between the rst and last name. Press the 7 key
4 times for the letter S; press the 6 key once for the letter M; press the 4 key 
times for the letter I; press the 8 key for the letter T; press the 4 key twice for the
letter H.
NOTE: If you make a mistake, press cid/vol (- or +) button to move
the cursor forward or backward, then use the mute/clear button to
backspace and delete one character at a time.
NOTE: * key is a function key to toggle between the upper case and
low case of characters during text edit.
4. Press the menu button to save your name. You will hear a conrmation tone and
the screen displays Saved.
Base Station Setup
1. Make sure your phone is OFF (not in talk mode).
. Press the menu button to go to the main menu.
. Press cid/vol (3or4) button to scroll to Setup BS.
4. Press menu button to conrm and you may program the following items: Area
Code, Dial mode and BS Backlight.

0
Area Code
The telephone uses the pre-programmed area code to determine the number format
to display when a valid Caller ID record is received. The pre-programmed area code is
also used for the Dialback feature.
From the Setup BS Menu:
1. Press the cid/vol (3or4) button to scroll to the Area code sub-menu.
. Press menu button to enter the menu. The screen displays Enter area code.
. Use the touch-tone pad to enter your -digit area code.
4. Press menu button to save the setting.
NOTE: If you want to overwrite the Area code, you must delete the
existing one rst.
Dial Mode
From the Setup BS Menu:
1. Press the cid/vol (3or4) button to scroll to the Dial mode sub-menu.
. Press menu button to enter the menu and use the cid/vol (3or4) button to
select Tone or Pulse.
. Press menu button to save your selection.
BS Backlight
From the Setup BS Menu:
1. Press the cid/vol (3or4) button to scroll to the BS Backlight submenu.
. Press menu button to enter the menu and use the cid/vol (3or4) button to select
On or Off.
. Press menu button to save your selection.