ConsumerServices
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At General Electric we’re committed to movidirm Youwith the best applianceswe know how tO build ~~d wkn~~
that you want your appliances to give yck many ~~ars of dependable service.
Our Consumer Services are designed with your needsand wants in mind.
1WarrantyProtection
Before your new appliance left the factory, it went And you have awritten warranty to protect you. See the
through rigorous tests to detect manufacturing defects. warranty on the back page of this book for details,
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ConvenientService
Whether your appliance is in or out of warranty, you’re
just aphone call away from our nationwide network of
Factory Trained Service professionals.
Simply call our GE service organization. Look in the
White or YellowPages of your telephone directory for
GENERAL ELECTRIC COMPANY, GENERAL
ELECTRIC FACTORY SERVICE, GENERAL
ELECTRIC-HOTPOINT FACTORY SERVICE or
GENERAL ELECTRIC CUSTOMER CARE”
SERVICE.
Service can normally be scheduled at your convenience
and the technician drives afully-stocked parts service
truck so that, in most cases, the repair can be completed
in one visit.
We’re proud of our service and want you to be pleased,
but if for some reason you are not happy with the service
you receive, here are three steps to follow for further help.
FIRST, contact the people who serviced your appliance.
Explain why you are not pleased. In most cases, this will
solve the problem.
NEXT, if you are still not pleased write all the
details—including your phone number to;
Manager, Consumer Relations
General Electric
Appliance Park
Louisville, Kentucky 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606
ServiceContracts .,
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For trouble-freeservicebeyond ?&& ‘(’’’”;:~q:q:
thewrittenwarrantyperiod. .) ;~
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If you prefer to budget your repair expenditures ;., ““--‘;-— ‘— I
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~Service contracts let you pay today’s prices for
instead of being surprised by them, GE offers ?-=-=-7.Z-T=..==”=::service amonth, ayear, or several years from
service contracts for varying lengths of time on :=-- z’-z ‘–—–,;: now. And, you’ll receive service from GE
,:,>;/,\$trained service technicians using only genuine
all GE major appliances. With acontract, we’ll : ; —-–---–—
keep your appliance in good operating condition =1;:iy,.,:~;::::J,y}:J,,!+.!”! *
during the contract period at no additional %Jz‘E ?arts. If you have any questions about
‘:% +Serwce Contracts, call TOLL-FREE
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charge. ,,,,,,,,),,,,,!,,,.!>s..,.,,,,$~”.
,,, -800.626.2224. (In Kentucky, call 800.292.2057.)
The Quick Fix” System
You cansavemoney and time
by doing it yourseif. F
For do-it -yourselfers who would prefer to fix G
IiE major appliances themselves ...GE offers
an industry first, [he Quick Fix” System.
Aprogram for do-it-yourself appliance repair,
the system includes step-by-steprepairrnarztia!s
for refrigerators, most non-microwave electric
ranges, dishwashers, and standard and large
capacity washers and dryers, plus specially
packagedreplacementparts, and technical help
with atoll-free800 number.