Gekas Stoves AMANDA Diva User manual

PRODUCT MANUAL
Version 1.4
PELLET BOILER STOVE – AMANDA Diva 16,1 kW
Page
1
AMANDA
diva
16,1kW
Carefully read all the instructions before the installation and use of the stove.
This manual is an important part of the product.
Address
Gekas Metal Group - Gkekas Savvas & Yios OE Co
Phone: [phone] | FAX: [phone]
17o hlm Thess/nikis - Veroias
57003 Agios Athanasios, Thessaloniki, Greece
[e-mail]
www.gekasmetal.gr

PRODUCT MANUAL
Version 1.4
PELLET BOILER STOVE – AMANDA Diva 16,1 kW
Page
2
Dear customer,
Thank you for placing your confidence in our company and congratulations for your choice!
You are now the owner of a pellet boiler stove designed and manufactured by the Greek company Gekas Metal Group.
Your new pellet stove is an ideal heating solution. It uses advanced technology and it has been constructed according to
high quality standards, with modern design and safety functions that allow you to enjoy its warmth with absolute safety
while also decorating your rooms.
CONTENTS
1: Introduction .................................................................................................................................................................... 4
1.1: Intended use .......................................................................................................................................................... 4
1.2: Intended users ....................................................................................................................................................... 4
1.3: Manufacturer’s liability.......................................................................................................................................... 4
1.4: Main reference standards ..................................................................................................................................... 4
1.5: Technical service.................................................................................................................................................... 4
1.6: Spare parts............................................................................................................................................................. 4
1.7: Identification label................................................................................................................................................. 5
1.8: Delivery, handling and packaging .......................................................................................................................... 5
1.9: Technical specifications ......................................................................................................................................... 5
1.10: Electrical connection............................................................................................................................................ 5
2: Important information.................................................................................................................................................... 6
2.1: General information .............................................................................................................................................. 6
2.2: General warning and safety information............................................................................................................... 6
2.3: First heating ........................................................................................................................................................... 7
2.4: Safety distances ..................................................................................................................................................... 7
2.5: Before set up.......................................................................................................................................................... 7
2.6: The correct chimney connection ........................................................................................................................... 8
3: Brief information on pellets............................................................................................................................................ 9
3.1: What are pellets?................................................................................................................................................... 9
3.2: Wood pellet specification according to ENplus – A1............................................................................................. 9
3.3: Pellet hopper refilling during operation ................................................................................................................ 9
3.4: Pellet storage ......................................................................................................................................................... 9
4: Technology & safety functions ..................................................................................................................................... 10
4.1: Operating comfort ............................................................................................................................................... 10
4.2: High efficiency – low emissions ........................................................................................................................... 10
4.3: Pressure in the combustion chamber.................................................................................................................. 10
4.4: Emergency Pressure Relief Valve......................................................................................................................... 10
4.5: Low-temperature shutdown................................................................................................................................ 10
4.6: Electrical excess current protection .................................................................................................................... 10
4.7: Auto Clean ........................................................................................................................................................... 10
4.8: Easy Clean ............................................................................................................................................................ 11
4.9: Ash Trap ............................................................................................................................................................... 11
4.10: Component monitoring ..................................................................................................................................... 11
4.11: Feeder motor monitoring .................................................................................................................................. 11
4.12: Power failure (during operation)....................................................................................................................... 11
4.13: Power failure (during ignition)........................................................................................................................... 11

PRODUCT MANUAL
Version 1.4
PELLET BOILER STOVE – AMANDA Diva 16,1 kW
Page
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5: Installing the stove........................................................................................................................................................ 11
5.1: General information ............................................................................................................................................ 11
5.2: Safety precautions ............................................................................................................................................... 11
5.3: Connection to the chimney ................................................................................................................................. 12
5.4: Connecting to a steel chimney ............................................................................................................................ 12
5.5: Stove installation site........................................................................................................................................... 13
5.6: Feeding in external combustion air ..................................................................................................................... 13
5.7: Flue gas exhaust................................................................................................................................................... 13
5.8: Discharged through roof using a traditional chimney......................................................................................... 13
5.9: Levelling the stove ............................................................................................................................................... 14
5.10: System connections........................................................................................................................................... 14
5.11: Post-installation work........................................................................................................................................ 15
6: Control panel ................................................................................................................................................................ 17
6.1: Description........................................................................................................................................................... 17
6.2: Using the control panel........................................................................................................................................ 18
6.3: Status leds............................................................................................................................................................ 18
6.4: Control panel menus ........................................................................................................................................... 19
7: Preliminary control panel operations........................................................................................................................... 20
7.1: Loading the pellets............................................................................................................................................... 20
8: Initial settings................................................................................................................................................................ 20
8.1: Time and date settings ........................................................................................................................................ 20
8.2: Setting the display brightness.............................................................................................................................. 20
8.3: Setting the beeper volume .................................................................................................................................. 21
8.4: Improving the combustion .................................................................................................................................. 21
9: Stove operation ............................................................................................................................................................ 22
9.1: Operating parameters ......................................................................................................................................... 22
9.2: Switching the stove on......................................................................................................................................... 22
9.3: Modifying the parameters (See 8.4: Improving the combustion)....................................................................... 23
9.4: Switching the stove off ........................................................................................................................................ 23
9.5: Operating by monitoring room temperature ...................................................................................................... 23
9.6: Restarting after a power failure .......................................................................................................................... 23
10: Weekly Schedule......................................................................................................................................................... 24
10.1: Weekly Timer..................................................................................................................................................... 24
10.2: Setting the weekly timer programs ................................................................................................................... 24
10.3: Assigning the weekly timer programs to specific days...................................................................................... 24
10.4: Enabling/disabling the weekly timer ................................................................................................................. 24
11: Miscellaneous settings................................................................................................................................................ 25
11.1: Enabling Key Lock function ................................................................................................................................ 25
11.2: Changing the temperature units ....................................................................................................................... 25
12: Alarm management .................................................................................................................................................... 26
13: Cleaning and maintenance ......................................................................................................................................... 27
13.1: Inspection and maintenance plan ..................................................................................................................... 27
14: Problems – possible solutions .................................................................................................................................... 28
14.1: Problem 1........................................................................................................................................................... 28
14.2: Problem 2........................................................................................................................................................... 28
14.3: Problem 3........................................................................................................................................................... 28
15: Warranty..................................................................................................................................................................... 29
16: Installation Protocol.................................................................................................................................................... 30
17: Decommissioning and disposal................................................................................................................................... 31
18: Product fiche............................................................................................................................................................... 32

PRODUCT MANUAL
Version 1.4
PELLET BOILER STOVE – AMANDA Diva 16,1 kW
Page
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1: INTRODUCTION
1.1: INTENDED USE
The product is a domestic heating stove, powered
exclusively with wood pellets, with automatic operation.
The stove can only operate when the combustion
chamber door is closed.
Warning
Never open the door when the stove is operating.
Note
The intended use of the stove described above and the
configurations available are the only ones permitted by
the manufacturer: never use the stove in any way not
described by the instructions provided.
1.2: INTENDED USERS
The user of the stove must be a responsible adult with
enough technical knowledge to carry out routine
maintenance on the parts of the stove.
Note
The appliance is not intended for use by people (including
children) with limited physical, sensorial or mental
abilities, or without sufficient experience or knowledge,
unless they are supervised or instructed on the use of the
appliance by a person responsible for their safety.
Note
Make sure children do not play close to the stove while it’s
operating.
1.3: MANUFACTURER’S LIABILITY
By providing this manual, Gekas Metal Group declines all
liability, both civil and criminal, direct or indirect, deriving
from:
•Installation not in compliance with the standards in
force in the country concerned and with safety
directives.
•Partial or total failure to follow the instructions
provided in this manual.
•Installation by unqualified and untrained personnel.
•Use not in compliance with safety directives.
•Modifications and repairs on the stove that are not
authorized by the manufacturer.
•Use of spare parts that are not original or not specific
for the model of the stove.
•Lack of maintenance.
•Exceptional events.
1.4: MAIN REFERENCE STANDARDS
•EN ISO 9001/2015:‘’Certificate of quality
management system’’
•EN ISO 14001/2015: ‘’Certificate of environmental
health and safety management system’’
•BS OHSAS 18001/2007:‘’Certificate of occupational
health and safety management system’’
•Directive 2014/35/UE: “Electrical equipment
designed for use within certain voltage limits”.
•Directive 2014/30/UE: “Approximation of the laws of
the Member States relating to electromagnetic
compatibility”.
•Directive 89/391/EEC: “Introduction of measures to
encourage improvements in the safety and health of
workers at work”.
•EU Regulation 305/2011: “sets harmonized
requirements for the sale of construction products in
abrogation of Directive 89/106/EEC”.
•Directive 199/34/CE: “Approximation of the laws,
regulations and administrative provisions of the
Member States concerning liability for defective
products.”
•Directive 1999/5/EC: “Radio equipment and
telecommunications terminal equipment and the
mutual recognition of their conformity”.
•EN 14785/2006: “Residential space heating
appliances fired by wood pellets - Requirements and
test methods”.
•EN 10204/2004:‘’Certificate of steel inspection’’.
•EN ISO 15614-01:‘’ Specification and qualification of
welding procedures for metallic materials’’.
•Failure to follow the instructions provided in this
manual will render the warranty void.
1.5: TECHNICAL SERVICE
Gekas Metal Group has an extensive network of service
centers staffed by specialists trained directly by the
company.
Please contact our head office or sales network for details
of your nearest authorised service center.
1.6: SPARE PARTS
Only use original spare parts and replace worn
components before they malfunction. Doing so helps
prevent accidents due to sudden breakages, which may
cause serious harm to people and other belongings.
Perform the periodical maintenance checks as described
in the chapter “Cleaning and Maintenance” (see 13
Cleaning and maintenance).

PRODUCT MANUAL
Version 1.4
PELLET BOILER STOVE – AMANDA Diva 16,1 kW
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1.7: IDENTIFICATION LABEL
The serial number plate on the stove shows all the typical
product data, including the manufacturer’s details, the
serial number and CE markings.
1.8: DELIVERY, HANDLING AND PACKAGING
Your first impression is important to us!
The packaging of your new stove provides excellent
protection against damage. However, damage to the
stove and accessories may still occur during transport.
Note
Therefor please check your stove on receipt for damage
and completeness! Report any deficiencies to your dealer
immediately! Pay particular attention during unpacking.
Scratches to the material can easily occur.
The following material is provided inside the stove:
•Instruction manuals
•Remote control
•Levelling feet
Warning
Prevent children from playing with the packaging
components (e.g. film and polystyrene). Danger of
suffocation.
The stove is delivered packaged in a cardboard box and
secured to a wooden pallet for handling by forklift and/or
other equipment.
The stove is delivered complete with all parts included.
Beware of the tendency of the stove to tip over. The
stove’s center of gravity is towards the front of the
appliance. Always keep this in mind when moving the
stove on the transport pallet. When lifting avoid jolts or
sudden movements.
Make sure that the forklift capacity exceeds the weight of
the stove being lifted. The operator of the forklift or
hoisting equipment is responsible for lifting the loads.
To remove the stove from the transport pallet, use
appropriate equipment.
1.9: TECHNICAL SPECIFICATIONS
Model AMANDA Diva
Dimensions (HxLxW) 1070x612x560
mm
Voltage 230 V
Nominal power 8,4kW – 16,1kW
Maximum efficiency 92,6%
Weight 175 kg
Pellet hopper capacity 32 L
Estimated heating space 410 m3
Content of CO in the smoke
(normalised to 13% O2)
283,75 – 183,75
mg/Nm3
Flue gas temperature 153,4°C
Minimum consumption 1,89 – 1,91 kg/h
Maximum consumption 3,7 - 3,71 kg/h
Note
Please observe the national and European standards as
well as local regulations concerning the installation and
operation of firing installations!
1.10: ELECTRICAL CONNECTION
The stove is supplied with an approx. 1,5m long
connecting cable with a Euro-plug. This cable is to be
connected to a 230Volt/50Hz socket. The average
electrical power consumption is some 0,11kW/h in
heating operation. And approx. 0,36kW/h during
automatic ignition. The connection cable must be laid so
that there is no contact to any sharp edges or hot surfaces
of the stove.

PRODUCT MANUAL
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2: IMPORTANT INFORMATION
2.1: GENERAL INFORMATION
Requesting information
If information is requested from the manufacturer of the
stove, always refer to the serial number and other
identifying data shown on the product’s identification
label.
Responsibility for installation
Gekas Metal Group accepts no responsibility for the work
carried out to install the stove, such responsibility lies with
the installer, who is required to carry our checks on the
flue and air intake and ensure installation is completed
correctly. Furthermore, all safety standards required by
relevant legislation in force in the country where the stove
is installed must be complied with.
Use
The stove must only be used in compliance with the
instructions provided in this manual, as well as with all
safety standards required by relevant legislation in force in
the country where the stove is installed.
2.2: GENERAL WARNING AND SAFETY INFORMATION
Observance of the introductory general warning
information is imperative.
•Read the entire manual thoroughly before installing
and putting the stove into service. Observe the
national provisions and laws as well as the
regulations and rules applicable locally.
•Gekas Stoves should only be installed in rooms with
normal humidity.
•Only approved transport equipment with enough
load carrying capacity may be used with your heating
appliance.
•Your heating appliance is not suitable for use as a
ladder or stationary scaffolding.
•The burning of fuel releases heat energy that lead to
extensive heating of the stove surfaces, doors, door
and operating handles, glass, flue pipes and possibly
the front wall and side walls. Refrain from touching
these parts without appropriate protective clothing
or equipment e.g. heat-resistant gloves or means of
operation.
•Make your children aware of this danger and keep
them away from the stove during heating.
•Only burn approved heating materials.
•The combustion or introduction of highly flammable
or explosive materials such as empty spray cans etc.
in the combustion chamber and storing them near
the stove is strictly prohibited due to the danger of
explosion.
•Use heat-resistant gloves to open the door of your
stove.
•Make sure that no embers fall out of the combustion
chamber onto inflammable material.
•Placing non-heat resistant objects on the stove or
near it is prohibited.
•Do not place clothing on the stove to dry.
•Laundry racks etc. must be placed at enough distance
to the stove – ACUTE DANGER OF FIRE!
•When your stove is burning, the use of highly
inflammable and explosive materials in the same or
adjacent rooms is prohibited.
•If the stove is heated in continuous operation, the
cleaning intervals are shorter. Increased wear,
especially of the thermally stressed parts, is the
result. Please therefore strictly follow the
requirements for cleaning and maintenance!
Warning
Waste and liquids may not be burnt in the stove!
Note
To prevent your stove’s internal components from
overheating, do never cover the convection fins.
Note
CAUTION when filling the pellet hopper. The opening of
the pellet hopper is sufficiently dimensioned to ensure
easy filling. Take great care that no pellets drop to the
convection fins and the hot stove body. This can cause a
lot of smoke.
Tip
We recommend refilling the pellet hopper when the stove
is inactive and still cold.
Note
Your stove will expand and contract during the heating
and cooling phase, respectively, which can sometimes lead
to slight bending or cracking noises. This is normal and
there is no reason to worry or complain.

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2.3: FIRST HEATING
The stove body, just as various steel parts, cast iron parts
and the flue pipes are painted with a heat resistant paint.
During the first heating of the stove the paint dries out
completely. This may cause a slight smell so it is
recommended that the room should be well ventilated
when starting the stove for the first few times. Touching
or cleaning the painted surfaces during the curing should
be avoided at all costs. It is recommended to operate the
stove at high power once or twice after the first heating
for the paint to finish hardening.
After the first heating, the glass rope (door gasket) is
expected to be displaced due to the liquification of the
paint. This is expected. All you must do is place the rope
back to its’ place. This is expected to also happen for the
burning pot rope (burn pot gasket) during its first cleaning.
2.4: SAFETY DISTANCES
Note
1. To non-combustible objects
a) sides > 40 cm, b) back > 25 cm
2. To combustible objects
a) sides > 150 cm, b) back > 25 cm
Tip
Please observe a minimum distance of 40 cm behind and
sideways the stove for maintenance.
2.5: BEFORE SET UP
Floor bearing capacity
Ensure that the substructure can bear the weight of the
stove prior to set-up.
Note
No modifications may be made to the firing installation.
This also leads to loss of warranty and guarantee.
Floor protection
A base is recommended (glass, sheet steel or ceramic) if
the floor is combustible (wood, carpet, etc.). Please
observe the respective local regulations and rules.
Flue pipe connection
Flue pipes pose a source of hazard regarding gas leaks and
fire. Get the advice of an authorized specialist company
for the layout and assembly.
Please observe the corresponding installation guidelines
for walls paneled with wood when connecting your flue
pipes to the stove.
Observe the formation of flue gas (atmospheric inversion)
and draughts when the weather is unfavorable.
Infeed of too little combustion air can lead to smoke in the
rooms or to flue gas leaks. Hazardous deposits in the stove
and chimney may also occur.
If flue gas escapes, let the fire burn out and check whether
all the air intake openings are free and the flue gas pipes
and the stove pipe are clean. If in doubt, notify the master
chimney sweep since draught malfunctions may be
connected to your chimney.

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2.6: THE CORRECT CHIMNEY CONNECTION
There are several ways to connect your stove to the
chimney, ex:
For the selection of the connection and to ensure a proper
connection between the stove and chimney, please read
the guide 5: Installing the stove or ask your local chimney
sweep.
Wind and rain protection
Wind and rain protection
Wind and rain protection
Insulated flue
gas pipe
Insulated flue gas
pipe
Insulated flue gas
pipe
Condensation-proof “T”
fitting with inspection plug
Condensation-proof “T”
fitting with inspection plug
Condensation-proof “T”
fitting with inspection plug
2m max distance
and 3-5% max
upwards slope
0,7m max distance
and 3-5% max upwards
slope angle

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3: BRIEF INFORMATION ON PELLETS
3.1: WHAT ARE PELLETS?
Wood pellets are a standardized fuel. Every manufacturer
must adhere to certain conditions in order to enable
flawless, energy-efficient heating. Pellets are made from
wooden waste, from sawmills and planning workshops, as
well as from residue from forestry operations. These
“starting products” are crushed, dried, and pressed into
Pellet “Fuel” without any bonding agent.
ENplus – Pellets
This ENplus standard sets benchmarks in the European
pellet market. The traceability of pellets is ensured thanks
to the use of identification numbers. The pellet
manufacturers’ production facilities and manufacturing
processes are reviewed every year. A quality assurance
system ensures the pellets comply with the requirements
of the new standard and that the conditions for trouble-
free heating are guaranteed.
3.2: WOOD PELLET SPECIFICATION ACCORDING TO
ENPLUS – A1
Your pellet stove is only approved for the burning of
pellets of tested quality.
Please ask your pellet stove dealer for tested fuel and a list
of monitored fuel manufacturers.
Note
Only burn pellets that have been inspected according to
ENplus-A1. Using poor quality or prohibited pellet fuel will
have a negative effect on the function of your pellet stove
and can also lead to the warranty becoming null and void,
as well as the product liability connected with this.
Note
Burning straw, maize, woodchips etc. is not permitted!
Observe waste incineration legislation! Non-observance of
these regulations makes void all warranty and guarantee
claims and may impair the safety of the unit!
3.3: PELLET HOPPER REFILLING DURING OPERATION
Warning
When filling, avoid direct contact between the plastic bag
and the hot stove. Immediately remove all pellets that
have fallen on the hot stove or next to the container.
We recommend always having a suitable number of
pellets in the container to prevent the fire from
extinguishing due to a lack of fuel. Check the level
frequently. However, the container lid should be kept
closed, except during filling.
3.4: PELLET STORAGE
In order to guarantee problem free burning of the wooden
pellets, it is imperative necessary to store the fuel as dry
as possible and free from impurities.
Pellets should not be kept in sacks outdoors or stored in a
manner where they are exposed to the environment. This
can lead to blockages in the screw conveyor.
Note
Blocked pellet feeders are excluded from the warranty.

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4: TECHNOLOGY & SAFETY FUNCTIONS
The technological advances in your new stove are the
result of years of testing and practical experience.
4.1: OPERATING COMFORT
The microprocessor-controlled combustion regulation
optimizes the interaction of flue gas blower and screw
using the current gas temperature. This guarantees
optimum combustion and operating status.
All functions can be regulated centrally using the
integrated operating unit. The intuitive graphic interface
permits easy operation, all the settings can be made
quickly and simply.
4.2: HIGH EFFICIENCY – LOW EMISSIONS
A very great heat exchange surface together with
optimum combustion air control leads to excellent fuel
utilization.
Fine continuous pellet dosing in an optimized burner pot
made of high-quality grey cast iron leads to virtually
complete combustion with very good exhaust gas values -
and this is guaranteed in every operating phase.
Note
During operation, the flame noise, pellets dropping and
actuation of the electronic components are audible due to
the automatic control.
4.3: PRESSURE IN THE COMBUSTION CHAMBER
The negative pressure in the combustion chamber is an
absolute must. Below a defined threshold, a correct
operation cannot be guaranteed, please do perfect sealing
of all openings (door, chimneys). Perform checks at all
gaskets regularly. (see 13.1: Inspection and maintenance
plan)
4.4: EMERGENCY PRESSURE RELIEF VALVE
The emergency pressure relief valve is located on the top
of the stove under the upper cover and is only engaged to
protect your stove and avoid damage when the pressure
in the combustion chamber increases rapidly after an
explosion.
There are rare cases where the stove fails to light the fire
due to moisture in pellets, dirty chimney, dirty burning pot
or bad pellet quality, in that case the stove produces lot of
smoke. If the smoke cannot exit the stove freely through
the flue gas pipe it will be accumulated in the combustion
chamber. This smoke is highly flammable, which means
that a spark will potentially ignite it causing a rapid
increase in pressure in the combustion chamber and
eventually cause an explosion. In that case, the Emergency
Pressure Relief Valve will engage releasing some of the
pressure and smoke out of the stove and into the room
protecting the glass from breaking and other damages to
the stove.
Note
If the valve has engaged do not start the stove again until
you call the service center. Maintenance to the valve and
other components should be done before starting the
stove again.
Note
It is not guaranteed that the Emergency Pressure Relief
Valve will prevent any damage to the stove or keep the
glass from breaking in case of an explosion. Damages to
the stove or house due to an explosion are not covered by
warranty.
Note
To prevent this, clean the stove and chimney regularly,
following the maintenance schedule instructions and
performing all the required cleaning procedures
accordingly. Additional precautions include using only
high-quality pellets and never storing your pellets
outdoors or in high moisture rooms.
4.5: LOW-TEMPERATURE SHUTDOWN
The unit switches off if the stove cools below a minimum
temperature. This switch-off may occur if pellet ignition is
delayed.
4.6: ELECTRICAL EXCESS CURRENT PROTECTION
The stove has a main fuse to protect against excess
current.
4.7: AUTO CLEAN
The speed of the flue gas fan is increased for a short
period after every hour to blow ash from the burn pot,
increasing the operational safety. The status indicator
“CLEAN” appears on the display.

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4.8: EASY CLEAN
The stove features two Cleaning Levers for easy cleaning
of the stove.
Top Cleaning Lever
Used to clean the vertical heat exchanger
4.9: ASH TRAP
This technology helps keep your chimney clean for longer
periods of time. The Ash Trap uses centrifugal force to
gather ash from the flue gas so that the exhausted smoke
is as much ash-free as possible. All the ash gathered from
the flue gas is stored in a container at the lower right part
of the stove (as you face the stove) and behind the right-
side cover (see picture below).
This container should be cleaned at least once every
month by following these steps:
•Remove the right-side cover of the stove
•Unscrew the 2 screws holding the cap located near
the base of the stove
•Clean using a vacuum cleaner
Make sure to screw and tighten the cap back in its place,
followed by the left side cover, before operating the stove
again.
4.10: COMPONENT MONITORING
All the electrical components used are continuously
monitored during operation. If a component is defective
or can no longer be actuated correctly, then operation is
stopped and a warning or error message is issued (see 12:
Alarm management).
4.11: FEEDER MOTOR MONITORING
Too long or wet pellets as well as pellets with too high
dust content (see 3: Brief information on pellets) can
cause so-called “feeder jammers” in the feeder channel.
This may also happen if the pellets accumulate in the burn
pot and the backlog reaches into the chute. The feeder
motor reacts in both cases with an increased current
consumption. The stove will be stopped. In this case
please call the service center immediately.
4.12: POWER FAILURE (DURING OPERATION)
After a brief power failure, the operating functions that
were set before the power failure, continues. If the power
failure lasts longer, the stove goes to start phase if enough
temperature or embers are present. If the power failure
lasts too long, the stove goes into the stop phase. The flue
gas fan continues to burn any pellet residues
(approximately 8 minutes). Then it will restart
automatically.
4.13: POWER FAILURE (DURING IGNITION)
After a brief power failure, the boot process continues. If
the power failure lasts longer, the stove is in the stop
phase. The flue gas fan continues to burn any pellet
residues (approximately 10 minutes). Then it will restart
automatically.
Note
Use UPS or other protection against high voltage charge.
(Damage caused by power over voltage, voltage spikes or
other power related sources is excluded from warranty)
5: INSTALLING THE STOVE
5.1: GENERAL INFORMATION
The following paragraphs provide instructions that must
be complied with in order to ensure maximum efficiency
of the product purchased.
The following instructions are however subordinate to
compliance with any national, regional and local laws and
standards in force in the country where the product is
installed.
The stove must be installed by qualified personnel in
compliance with EN 10683.
5.2: SAFETY PRECAUTIONS
Responsibility for work carried out in the place where the
stove is installed lies with the user; the user is also

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responsible for making sure the installation checks are
completed.
The user must abide by all local, national and European
safety requirements.
The appliance must be installed on floors with a suitable
load-bearing capacity.
The stove assembly and dismantling instructions are
reserved exclusively for specialist technicians. Users
should always contact our service center to request work
to be performed by qualified technicians.
Before having work performed by other technical
personnel verify their effective technical competence.
Before starting to assemble or dismantle the stove, the
installer must heed the safety precautions required by
law, specifically:
•Do not work in adverse conditions.
•Always be in a fit mental-physical state for working
and make sure that personal protective equipment is
in perfectly working order.
•Always wear safety gloves.
•Always wear safety shoes.
•Always use electrically insulated tools.
•Make sure that the area being used for assembly and
dismantling is clear of any obstacles.
Note
Assembly may only be performed by authorised specialist
companies.
Note
Please observe the regional safety and building
regulations. Please contact your master chimney sweep in
this context.
Note
Only use heat-resistant sealing materials as well as
corresponding sealing strips, heat-resistant silicon and
rock wool.
Note
Also take care that the flue does not project into the free
cross-section of the chimney.
Note
The stove should not be pushed on unprotected floors.
5.3: CONNECTION TO THE CHIMNEY
•The device must be connected to an approved
chimney for solid fuels. The chimney must have a
diameter of min. 80mm.
•Avoid long flue pipes to the chimney. The horizontal
length of the flue pipe should not exceed 2 m.
•Avoid using too many bends of the flue gas pipes.
There should not be more than 3 bends in the
exhaust pipe.
•If you just cannot connect directly to the chimney,
please use a connection with a cleaning opening.
•Connections must be made of metal and must meet
the requirements of the standard (install the
connections airtight).
•Before installing, a chimney calculation must be
made. The evidence must be performed according to
EN 13384-1 and EN 13384-2.
•The maximum draft of the chimney should not
exceed 15 Pa.
•The derivation of the flue gases must be guaranteed
even during a temporary power outage.
5.4: CONNECTING TO A STEEL CHIMNEY
•The connection must be calculated and shown with
EN 13384-1 and EN 13384-2.
•Use only insulated (double) stainless steel tubes
(flexible aluminum or steel tubes are not permitted).
•An inspection door for regular inspection and
cleaning must be present.
•The flue pipe connection to the chimney must be air-
tight.

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5.5: STOVE INSTALLATION SITE
The paragraph 2.4: Safety distances shows the minimum
clearances from combustible materials and objects that
must be observed when positioning the stove.
Protect all structures that may catch fire if exposed to
excessive heat.
Floors made from flammable materials such as: wood,
parquet, linoleum, laminates or carpets must be
protected by a suitably-sized fireproof base underneath
stove. Such base may be made from steel, slate, glass or
stone and must cover the floor in the part underneath
the stove and the flue attachment, and must extend at
least 50 cm at the front.
The manufacturer declines all liability for any alterations
to the characteristics of the material making up the floor
underneath the protective base.
Any elements made from wood (e.g. beams) or other
combustible material located near the stove should be
protected with fireproof material.
Flammable walls or elements must be kept at least 150 cm
away from the stove.
Leave enough clearance for maintenance work.
Note
If connecting to multiple connection chimneys additional
safety equipment is required. Your local chimney sweep
will advise you in this case.
Note
Be sure to prevent condensed water from entering via the
flue connection. You may need to have a condensate ring
installed - ask your chimney sweeping expert for more
information. Damages caused by condensate are excluded
from manufacturer’s warranty.
5.6: FEEDING IN EXTERNAL COMBUSTION AIR
•Combustion air must be fed to the stove from
outside via a sealed pipe for operation independent
of the room air, it must be possible to shut off the
combustion air pipe.
•The open/closed setting must be clearly
recognizable.
•Connect a pipe Ø54mm at the air intake and fix it
with a hose clamp (not included). For configurations
with pipes over 4m, use Ø100mm pipes.
•To ensure enough air intake, the intake pipe should
not exceed max. 1m and have max. 3 bends.
•In extreme cold pay attention to icing on the air
intake opening (check).
•It is also possible to suction in combustion air directly
from another sufficiently vented room (e.g. cellar).
•The combustion air pipe must be tightly connected
permanently to the air nozzles of the stove.
•If you do not use the stove for a long time, please
close the combustion air intake to prevent the stove
from moisture.
If one or more of these conditions does NOT apply, the
result is poor combustion in the stove and negative
pressure in the installation room.
5.7: FLUE GAS EXHAUST
The stove operates with negative pressure in the
combustion chamber, and consequently the flue gas
discharge must be airtight.
The stove must be connected to its own separate flue gas
exhaust system capable of ensuring adequate atmospheric
dispersion of the combustion byproducts.
The components making up the flue gas exhaust system
must be suitable for the specific operating conditions and
bear the CE mark.
Note
An initial vertical section measuring a minimum of 1.5
meters is required to ensure correct flue gas exhaust.
Note
It is necessary to connect a pipe at the bottom of the “T”
junction in order to discharge the smoke condensate that
could form in the flue gas exhaust (see 2.6) The correct
chimney connection).
Anchor the flue pipes to the wall using special collars.
The flue gas exhaust attachment MUST NOT BE connected
to:
•A chimney used by other heat generators
(boilers, stoves, fireplaces, etc.)
•Air exhaust systems (range hoods, vents, etc.)
Chimney pipe dampers should be easily accessible.
5.8: DISCHARGED THROUGH ROOF USING A
TRADITIONAL CHIMNEY
The chimney used to discharge the flue gas must be made
in accordance with standards UNI 10683 – EN 1856-1-2 –
EN 1857 – EN 2553 – EN 13384-1-3 – EN 12391-1 both as
regards the dimensions and the construction materials
used.
DAMAGED chimneys made from unsuitable material
(asbestos cement, galvanized steel, etc. with rough and
porous inside surface) are prohibited by law and affect
proper stove operation.

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The flue gas can be discharged through a traditional fire
place chimney as long as you make sure on the state of
maintenance of the chimney.
Note
For larger chimneys suitably insulated steel pipes need to
be inserted on the inside (diameter according to the
length).
Make sure connections to brick chimneys are suitably
sealed.
Note
If the flues run through wooden roofs or walls, special
certified pass-through kits need to be used, available on
the market.
5.9: LEVELLING THE STOVE
The stove must be levelled by adjusting the feet, then
checked using a spirit level.
5.10: SYSTEM CONNECTIONS
5.10.1: ELECTRICAL CONNECTION
The stove is connected to the electrical system simply
using the plug supplied. The electrical connection (plug)
must be easily accessible when the stove is installed.
Note
If the power cord is damaged it must be replaced by
technical service or a qualified technician, to prevent any
kind of risk.
The system must be earthed and fitted with a residual
current circuit-breaker in accordance with legislation in
force
Note
The flue must have its own earth connection.
5.10.2: INSTALLING THE AMBIENT ROOM
THERMOSTAT
The stove is equipped with a room thermostat (cable)
located at the back of the stove, untie the cable and place
the thermostat at the correct height and distance from the
stove in order to get proper and accurate measurements.
Do not place the stove and thermostat in tight places since
the values of the thermostat will not be correct.
Improper installation of the thermostat will cause
problems in combustion, heating and maintenance of the
stove.
Warning
It is important to place the room thermostat at the
correct height and distance from the stove as its value
defines the pellet consumption of the stove. Use a wall
thermometer at the other side of the house during
operation and compare the accuracy of the stove’s
thermostat, changing its mounting place until you got
almost the same measurement at the stove’s screen and
wall thermometer.

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5.11: POST-INSTALLATION WORK
When the installation is finished, boiler ventilation should
be performed. The automatic ventilator is on the right side
of the appliance. Open the side cover and unscrew the
valve on the top, until the trapped air in the boiler is fully
removed. Then, screw the valve and close the side cover.
Repeat the process when the appliance is out of use for a
long period of time. See picture.
The appliance functions with an external thermostat
which is activated in case of water overheating and cuts
the power supply, in order to turn the appliance off.
Manual deactivation: unscrew the protective cover and,
with the use of a screwdriver, press the safety button to
reset it. See pictures to the right.

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5.11.1: TYPICAL HYDRAULIC DIAGRAM:
The hydraulic diagram is used as an example and not as installation plan.
1) Device
2) Circulator
3) Valve
4) Filter
5) Finishing valve
6) Radiator vent
7) Radiator body
8) Circulator thermostat
9) Thermometer
10) Manometer
11) Closed expansion tank
12) 3 bar safety valve
13) Pressure relief valve
Connection of pressure relief valve and 3 bar safety valve.

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6: CONTROL PANEL
6.1: DESCRIPTION
The control panel consists of:
•A LED array on the top part of the controller with status LEDs and current menu indicators.
•A Display.
•An On/Off button .
•A Cancel button .
•Two Menu buttons to scroll between the various menus.
•Two Edit buttons to modify the different values and parameters and access the submenus.
•An Enter button to confirm the parameter or the settings.
Note
All the buttons are capacitive, which means you only need to firmly touch the buttons to use them.
No Fuel Alarm
Cleaning Alarm
Service Alarm
IR Sensor
Timer Indicator
Setup menu
Clock Menu
Combustion Menu
Water Temperature
Menu
Power Menu
+ Edit Button
- Edit Button
Cancel Button
Enter ButtonOn/Off Button
Display
Right Menu ButtonLeft Menu Button
Status Indicator

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The IR remote controller allows you to change certain basic functions without having to reach for the stove.
6.2: USING THE CONTROL PANEL
•The Menu buttons are used to scroll between the different menus that are highlighted.
•When selecting a given function, simply press the Enter button and then modify the values using the Edit buttons
.
•Pressing the Enter button confirms the setting.
•In general, all values that are blinking can be modified using the Edit buttons .
•The Cancel button is used to cancel any changes; pressing and holding the button displays any active alarm or
error codes.
6.3: STATUS LEDS
Icon Indication Description
No Fuel Indicates that the pellet hopper needs to be refilled.
Cleaning Indicates the need to perform maintenance.
Service Indicates an error.
Remote control receiver It receives the inputs sent by the remote control (optional).
Timer Indicates whether the Weekly Schedule is active.
Status
LED on steady: stove on and operating
LED flashing: stove in the ignition stage or in standby
LED off: stove off
On/Off Button
Increase Power
Decrease Power
Increase Water
Temperature
Decrease Water
Temperature

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6.4: CONTROL PANEL MENUS
Icon Menu Submenu Description Values
Power [1] Stove power Stove output setting. (Suggested Auto) 1 to 4 | Auto
Temperature [1] Water temperature Displays the room temperature reading
and is used to set the desired temperature.
Up to 80°C
(συστήνετε <68°C)
Combustion [1] Pellet combustion Amount of oxygen provided to fire (Same
amount of pellet) 1 to 3
Clock
[1] Time / date Time and date settings
[2] Weekly timer Enables or disables the timer. The icon
will light if set to “ON”. OFF | ON
[3] Weekly timer
programs
Set the start, end and temperature settings
for each program. (Max 6 programs) [P1] to [P6]
[4] Weekly timer days Assigns programs to the different days of
the week. (Max 3 programs per day) [d1] to [d7]
Setup
[1] Key lock Disables the buttons on the keypad OFF | Lo | Hi
[2] Idle display
brightness Sets the idle display brightness OFF | 1 to 5
[3] Idle display mode Sets the preferred display mode OFF | 1 to 3
[4] Beeper volume Sets the beeper volume OFF | 1 to 5
[5] Temperature unit Sets the preferred temperature unit °C | °F
[6] Software version Displays the controller software version
[7] Manual feed Refills the combustion pot
[8] Hours remaining
Displays the number of operating hours
remaining until recommended
maintenance. Starts at 970h after every
service.
[9] Service menu Reserved for the service center. Authorized
personnel only.

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7: PRELIMINARY CONTROL PANEL OPERATIONS
7.1: LOADING THE PELLETS
The first operation to be performed before starting the appliance is to fill the hopper with fuel (pellets).
The pellets are loaded into in the hopper using a scoop (not included).
Do not empty the sack directly into the hopper to avoid loading sawdust or other foreign bodies that may affect proper
stove operation and avoid spilling pellets outside of the hopper.
Make sure the hopper lid is well closed again after having loaded the pellets.
Plug the stove into the mains power supply, move the power switch at the rear of the stove to the “ON” position. If the
connections are correct the stove will emit a series of intermittent beeps, the display will come on.
Note
If not using the appliance for an extended period, the switch at the rear of the stove should be moved to the “OFF”
position.
Note
Use UPS or other protection against high voltage charge. (Damage caused by power over voltage, voltage spikes or other
power related sources is excluded from warranty)
8: INITIAL SETTINGS
8.1: TIME AND DATE SETTINGS
To set the time, date, year and weekday:
a) Use the buttons to go to the Clock menu
b) Use the buttons to scroll to and select submenu [1] and press to confirm
c) The hour value will start blinking, use the buttons to modify the value and press
d) The minutes value will start blinking, use the buttons to modify the value and press
e) The day value will start blinking, use the buttons to modify the value and press
f) The month value will start blinking, use the buttons to modify the value and press
g) The year value will start blinking, use the buttons to modify the value and press
h) The weekday value will start blinking (1 = Monday to 7 = Sunday), use the buttons to modify the value
i) Press to confirm the settings.
8.2: SETTING THE DISPLAY BRIGHTNESS
This value determines the brightness of the display when the display is in idle mode.
a) Use the buttons to go to the Setup menu
b) Use the buttons to scroll to and select submenu [2] and press to confirm
c) The brightness value will start blinking, use the buttons to set one of the following values:
•“OFF”
•“1” minimum to “5” maximum
d) Press to confirm the settings.