GemLightbox Pro User manual
GemLightbox Pro
User Manual
Scan to watch
the setup video
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Thank You!
At GemLightbox, we’ve helped over 10,000+ jewelers
enter the digital world and we hope to share the same
experience with you!
We created the GemLightbox Pro during the pandemic
to seamlessly assist the industry into going digital when
going digital is the ONLY way forward.
As you take your rst GemLightbox Pro photo, we want to
say thank you and congratulations! The digital future is
now, but together, we will thrive!
Onwards to business resiliency!
The GemLightbox Team
GemLightbox Pro | Thank You
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GemLightbox Pro
Evolution
2014: Release of GemLightbox
The World’s First Smartphone
Jewelry Lightbox
2016: Release of GemLightbox
Turntable & GemLightbox App
The app created to be used
with GemLightbox
2019: Release of
GemLightbox Aerial
World’s rst turntable made for
dangle jewelry
2022: GemLightbox PRO
All-in-One GemLightbox
GemLightbox Pro | GemLightbox Evolution
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GemLightbox Pro
Bigger, Faster, and Pro lighting
Photography automation captures 1 video
and 4 photographs in one click!
GemLightbox Pro | Product Parts
Built-in aerial
turntable
Adjustable
lighting
Built-in base
turntable
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GemLightbox Pro
GemLightbox Back
Switch between manual and GemLightbox app control.
GemLightbox Front
Power Socket
Plug in power cable here.
GemLightbox Pro | Product Parts
Slow Mode
Turntable rotates non
stop at 30 seconds/ 360
rotation.
App Mode
Turntable can be
connected to the
GemLightbox APP.
Fast Mode
Turntable rotates non
stop for 15 seconds/ 360
rotation.
Removable lid to reveal top
shooting angle
Removable Reector
Power Button
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What’s Included?
GemLightbox Pro
Accessories
GemLightbox Pro | What’s Included
4x T-Bar Earring Stands Watch Holder
Necklace
Stand
Sparkle Light
and Yellow Light
Smartphone
Holder
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Before you start,
Install the GemLightbox App
Scan to Download
GemLightbox Pro | GemLightbox App
or search for “GemLightbox” in your Apple App Store
or Google Play Store
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GemLightbox Pro is a plug-and-play solution with absolutely no setup required.
Simply plug in the adapter and power on.
How to Take Photos
and Videos
Power On
Plug in power cable at the
back of the box
Power on
GemLightbox Pro | Taking Photos & Videos
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Two Shooting Angles
GemLightbox Pro | Shooting Angles
Top shooting angle
This angle gives you a bird’s eye view of the jewelry.
Remove the diamond piece from the lid and slide the
turntable to the side to reveal the top shooting angle.
Front shooting angle
Front shooting angle is the most
common shooting angle
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Setup jewelry or
gemstone
Step 1
GemLightbox Pro | Setup Jewelry
Necklaces
Hang necklaces using the
necklace stand
Earrings
Hang earrings by attaching them onto the
T- bar stand and then attaching it onto
the necklace stand.
Watches
Hang watches by placing the watch onto
the watch stand and then attaching it
onto the necklace stand.
Jewelry and Gemstones
Place jewelry, gemstones, and other
accessories on the base turntable.
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Additional Lighting
The Pro comes with 2 add-on lights to help you bring out the true color
and sparkle in all your jewelry items.
Sparkles Light
“Sparkles” sits at 5500k and is used
to bring out natural sparkles without
damaging the nature of the stone. It is a
direct light source designed to highlight
natural res and scintillation.
Yellow Light
“Yellow” is another add-on light that sits
at 3500k and mimics a natural sunlight
environment. This feature works best for
rubies, emeralds, sapphires, opals, and
any other stones that require yellow light
to bring out their true color.
GemLightbox Pro | Additional Lighting
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Connect the
GemLightbox app
If you have not installed the GemLightbox app yet, simply
search for “GemLightbox” on the iOS app store or the
Google Play store. You may also scan the QR code here.
Connect to Bluetooth
Once you are in the application, open the Bluetooth section and connect to the
GemLightbox Pro by clicking on it.
Step 2
GemLightbox Pro | GemLightbox App
1. Open the Bluetooth
2. Click on the
GemLightbox Pro icon
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Place smartphone onto the stand
You can place your smartphone vertically or horizontally.
Vertical Orientation
Place your phone vertically to capture
your jewelry from 45-degree view.
Horizontal Orientation
Place your smartphone horizontally to get
a direct frontal view of your jewelry.
GemLightbox Pro | Smartphone Stand
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GemLightbox Pro | Smartphone Stand
Smartphone Stand
The smartphone stand is used to hold your smartphone steady when photographing
your jewelry. Place your smartphone onto the smartphone stand and adjust to your
desired angle.
Height Adjustment
Angle Adjustment
To adjust, simply open up the smartphone stand and place the legs at the angle you
wish. You can also adjust the height. Simply push the stand upwards or downwards.
90° Phone
Angle
45° Phone
Angle
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Burst Mode
1 video and 4 photos in 15 seconds!
The Pro comes with a built-in automation feature that automatically takes photos for
you during the video process, saving you even more time!
Simply click the camera button and the Pro will activate the automation, capturing a
perfect 360 video and 4 still photographs for you in just one click! This allows you to
complete your entire photography for each product in just 15 seconds!
GemLightbox Pro | Click to Capture
Click to capture
Step 3
Tap to capture
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Frequently Asked
Questions
What’s the dierence between the GemLightbox Pro and the original GemLightbox?
The GemLightbox Pro is bigger, faster, and has an adjustable lighting system. Unlike
the original, the Pro comes with 2 built-in turntables and has a 30% larger photography
shooting space.
How do I clean the GemLightbox Pro?
The GemLightbox Pro is made from durable materials. It’s easy to clean. Use only non-
toxic, acidic cleaners for regular cleaning but always spray your cleaning product onto
a micro-ber cloth before using it to wipe the surface of your box. Never apply or spray
the cleaning product directly onto it.
How can I contact support?
You can access our support channel and Knowledge Base at support.picupmedia.com.
Should you wish to speak with a Picup Media team member, please visit picupmedia.
com/contact-us. Our Live Chat is open 24 hours a day.
Is there a warranty?
Unless specied by your country, The GemLightbox Pro comes with a one-year warranty.
Scan the QR code to see our Warranty Policy.
What’s the Return & Refund Policy?
You have 7 calendar days to return the GemLightbox Pro from the date your received it.
For complete details on returns & refunds, please scan the QR code.
Warranty Policy Return & Refund
GemLightbox Pro | Frequently Asked Questions
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The GemLightbox Hub
Access all your media on your computer.
Create digital catalogs, Augmented Reality and much more!
Scan Here
GemLightbox Pro | The Jewelry Hub
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4.9
333 Reviews GemLightbox
Macro
10X magnication
For loose diamonds and
gemstones
0.1 carat to 50 carats
Looking for a solution to
capture loose diamonds?
Learn more at:
www.picupmedia.com/macro
GemLightbox Pro | GemLightbox Macro
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Join the Global
Jewelers Network
Discuss, learn, and network with
other jewelers worldwide
Join the Digital Jewelers
Facebook Group
GemLightbox@gemlightbox
@picup_mediaPicup Media
Find us on social media
GemLightbox Pro | Social Media
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