Gigaset N870E IP PRO Quick guide

Gigaset N870 IP PRO / ALL UK en / A31008-XXXXX-XXXX-X-XX / cover_front_admin.fm / 12/9/21
pro
N870 / N870E IP PRO
Multicell System
Installation, configuration and operation

Template Module, Version 2.1, 11.08.2020 / Template Module, Version 1.2, - 11.09.2018
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Gigaset DECT IP PRO devices – overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
N870 IP PRO Multicell System – Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
N870 IP PRO installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Planning your DECT wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
N870 IP PRO – overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
N870E IP PRO – base station with external antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Package content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Preparing to use the telephone system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mounting the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing the Integrator (large installation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Defining the device role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Wall mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Operation hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Light emitting diodes (LED) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Resetting base stations to factory settings via power procedure . . . . . . . . . . . . . . . . . . . . . . . . 25
Emergency reset to factory settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Configuring the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
The web configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Web configurator menu overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Network administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
IP and VLAN settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
DECT manager configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
DECT manager administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
DECT manager registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
DECT manager synchronisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Base stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Base stations administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Base station synchronisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Provider and PBX profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Configuring provider or PBX profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Mobile devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Mobile devices administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Handset Registration Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

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Telephony settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
General VoIP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Audio quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Call settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
XSI services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Online directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Corporate online directories (LDAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Online directories in XML format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Online directories – XSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Central phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Online services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
XHTML . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Application-Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Web configurator access rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Provisioning and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Save and restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Reboot and reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
DECT settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Diagnostics and troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Status information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Base station events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Incidents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
System log and SNMP manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Using a handset connected to an N870 IP PRO base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Accepting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Conversation with three participants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Message indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Using directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Using the network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
LDAP directory – configuration example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Access to the LDAP server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Display on the handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

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Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Service (Customer Care) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Authorisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Contact with liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

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Gigaset DECT IP PRO devices – overview
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Gigaset DECT IP PRO devices – overview
Gigaset PRO DECT IP devices combine the possibilities of IP telephony with the use of DECT
phones. They offer scalable telephone solutions for different company sizes and requirements.
N610 IP PRO Single cell, 8 handsets, 8 simultaneous calls
Repeater support for range extension (up to 6)
N670 IP PRO Single cell, 20 handsets, 8 simultaneous calls
Possible upgrades:
•to a mini multicell system (3 base stations) for range extension
•to a device in an N870 IP PRO Multicell System via license key
N870 IP PRO Multicell system
Small: 10 base stations, 50 handsets, 20 simultaneous calls
Medium: 60 base stations, 250 handsets, 60 simultaneous calls
Possible upgrade to a large system with up to 6000 base stations, 20000 hand-
sets, 6000 simultaneous calls via license key.
Number of parallel calls
Number of
handsets
6000
60
8
8 20 250 Up to 20000
N870 IP PRO Multicell System
(large installation)
N610 IP PRO N670 IP PRO
N870 IP PRO Multicell System
(medium installation)
License
License
N870 IP PRO Multicell System
(small installation)
50
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N870 IP PRO Multicell System – Introduction
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N870 IP PRO Multicell System – Introduction
N870 IP PRO is a DECT multicell system for connecting DECT base stations to a VoIP PBX.
Components
The following illustration shows the components of the N870 IP PRO Multicell System:
DECT integrator
Central management and configuration unit of the DECT multicell system.
The DECT integrator
•contains the central database for the DECT subscribers and base stations
•provides a web interface for configuring the entire cordless system
•enables access for configuration of all DECT managers and their base stations
DECT manager
Management station for a group of base stations. At least one DECT manager must be used in
every installation.
The DECT manager
•manages synchronisation of the base stations within clusters
•acts as an application gateway between SIP and DECT signalising
•controls the media path from the phone system to the relevant base stations
Configuring DECT managers p. 36
Units of the multi-cell system are available in two variants: N870 IP PRO with internal
antennas and N870E IP PRO with external antennas (¢p. 15).
DECT integrator
DECT manager
Base stations
Handsets
Central management station for each
installation
Management station for a group of
base stations
DECT radio cells providing connec-
tion channels for handsets
Accepting or initiating calls, using
roaming and handover
PBX

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DECT base stations
•form the wireless cells of the DECT phone network
•provide media processing from the handsets directly to the phone system
•make available connection channels for the handsets (the number is dependent on various
factors, such as bandwidth approved, ¢p. 11)
Configuring the base stations p. 48
Handsets
•Many handsets are connected per DECT manager and many DECT calls can be held simulta-
neously (VoIP calls, and phone book or Info Centre accesses). Information on the functions of
certain handsets on Gigaset base stations is available from wiki.gigasetpro.com.
•Subscribers can accept or initiate calls in all DECT cells with their handset (Roaming), and can
also switch between the DECT cells during a call (Handover). A handover is only possible
when the cells are synchronised.
Configuring handsets p. 74
Detailed information about approved Gigaset handsets can be found in the relevant user guide.
These are provided on the Internet at wiki.gigasetpro.com.
Phone system
Connect your DECT phone system to a VoIP phone system, e.g.:
•your own PABX (on-premise solution)
•a virtual phone system from an external provider (Cloud solution, hosted PBX)
•VoIP provider
The phone system
•establishes the connection to a public phone network
•enables central management of phone connections, directories, network mailboxes, . . .

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N870 IP PRO Multicell System – Introduction
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The DECT network
The DECT network comprises the overall radio area of the multicell system in which the users can
make and receive calls using their handsets.
A specific DECT manager manages the whole or a part of the DECT network, one DM zone. It can
comprise one or more clusters.
Clusters
A cluster defines a set of base stations of a DECT manager that shall synchronise in order to
perform handover, roaming and overload balancing for handsets.
Synchronisation
Handover and overload balancing can only be provided by synchronised base stations.
Base stations follow a common synchronisation source in order to synchronise within a cluster.
This could be a base station of the cluster (sync level 1) or a common external synchronisation
source ( p. 50).
Handover A handset switches to a new base station during a call.
Roaming A handset in idle mode is connected to the DECT network via a new base.
Overload balancing A DECT connection (for a call or other administrative or customer
purpose) is not set up at the current base station, which is fully loaded
with active DECT or media connections, but via a neighbour base station,
which has free resources to setup/accept the new DECT connection.
Overload balancing is only possible inside a DECT manager zone.
DM 1
Base 1
Base 2
DECT network
Switch
DM 1
DM 1 sync
cluster
DECT manager
cluster synchro-
nisation
Integrator Administration
DM 2
Base 1
DM 2
DM 2 sync
cluster 1
DM 2 sync
cluster 2
. . .
. . .
Base n

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One DECT manager manages at least one cluster. In some cases, not all base stations connected
to one DECT manager can be synchronised for location specific reasons. To organize synchroni-
sation just within a subset of base stations connected to one DECT manager, a DECT manager
can form multiple clusters ( p. 50).
In multiple DECT manager installations, cross-cluster synchronisation is possible via DECT
manager synchronisation ( p. 43).
If the DECT connection between specific base stations seems to be not reliable enough,synchro-
nisation can also take place via LAN ( p. 52).
N870 IP PRO installations
Different build levels of the N870 IP PRO can be installed.
Small an medium installations
Small installations
•Integrator, DECT manager and a base station are together at
the same device.
•Up to 9 further base stations can be managed.
•Up to 50 handsets can be registered.
PABX
DECT base stations
N870 IP PRO
Configuration from
web interface
LAN
IP phones
Gigaset handsets
DECT integrator /
DECT manager
Handover & roaming
INT
DM
BS 1
BS
2. . . .. . . BS 10
. . . . . . . . . .
50
12...

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Medium installations
•Integrator and DECT manager are together at the same
device. No base station is enabled at this device.
•Up to 60 base stations can be managed.
•Up to 250 handsets can be registered.
Large installations
In a large installation the integrator is available as an own system component. An integrator is
needed when:
•the system comprises more than 250 handsets
•you need more then 60 DECT base stations
•you want to manage more than one DECT manager via one web-interface
•you want to roam with the DECT handsets between multiple DECT managers/locations
INT
DM
. . . . .
. . . . . . . . . .
250
1
BS
1BS 2BS 60
2...
PABX
DECT base stations
N870 IP PRO
Configuration
from web
interface
LAN
IP phones
Gigaset
handsets
DECT integrator
(virtual machine)
Handover & roaming
DECT
manager

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N870 IP PRO Multicell System – Introduction
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Virtual integrator
•The integrator is available on a virtual machine.
•Up to 100 DECT managers can be used.
•Per DECT manager up to 60 base stations can be
managed, 6000 in total.
•Up to 20000 handsets can be registered.
Device role: Integrator only
•The integrator is located alone at a device. No DECT
manager or base station is enabled at this device.
•Up to 4 DECT managers can be used.
•Each DECT manager can manage up to 60 base stations,
up to 240 base stations can be managed in total.
•Up to 800 handsets can be registered.
In case of a multi-DECT manager roaming installation, calcu-
late some headroom for roaming visitor handsets. They
cannot be load-balanced to other DECT managers.
Number of parallel calls depending of device role
Number of parallel calls per base station depending on the bandwidth: p. 72
For large installations you need a license key ¢p. 102.
Information on how to migrate from a small ormedium configuration with one single
DECT manager to a multiple DECT manager system ¢p. 122.
Base 10
Base + DECT manager 8
Base + DECT manager + Integrator 5
Virtualised INT
. . . . .
. . . . .
. . . . . . . . . .
DM
1DM 2DM 10 DM 100
20000
BS
1BS 60 BS 600 BS 6000
...1 2 3
. . . . .
. . . . . . . . . .
DM
1DM 2DM 3DM 4
800
BS
1BS 60 BS 180 BS 240
...1 2 3
Emb.
INT

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Planning your DECT wireless network
Careful planning of your DECT wireless network is the prerequisite for successful operation of
the N870 IP PRO Multicell System with good call quality and adequate call options for all
subscribers in all the buildings and areas belonging to the PBX. When deciding how many base
stations are needed, and where these should be positioned, both the requirements for the
capacity of the PBX and its wireless coverage, as well as many ambient conditions, must be taken
into consideration.
The "N870 IP PRO - Site Planning and Measurement Guide" will make it easier for you to plan your
multicell DECT network, explain the necessary preparatory work for the installation and describe
how to carry out measurements in order to find the best positions for your base stations. Please
read these instructions before starting installation.
We also offer the N720 IP PRO Site Planning Kit to help you measure the wireless coverage and
signal quality on your DECT network. Information about setting up and using the Gigaset meas-
uring equipment can also be found in the "N870 IP PRO -Site Planning and Measurement Guide".

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N870 IP PRO – overview
Device button
Set the device role; reset the device
¢p. 21
LED displays
Operation status of the device
¢p. 24
LAN and power cable slot
Connecting the device ¢p. 19
Wall mounting slots
Wall mounting ¢p. 23
Top
Rear
Front

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N870E IP PRO
The Gigaset N870 IP PRO is also available as a variant with external antennas.
Antennas
Mounting the antennas ¢p. 15

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N870E IP PRO – base station with external antennas
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N870E IP PRO – base station with external antennas
In contrast to the standard unit N870 IP PRO with two built-in
internal wire antennas, N870E IP PRO offers the possibility to
connect external antennas. For this purpose, the unit has two
TNC connections.
Advantages of external antennas:
•Flexible adjustment and optimisation of antenna orientation
can improve DECT range and save costs.
•Better handling of special environments: In situations where
there are problems with DECT interference, changing the
antenna position (by 45-90 degrees) can lead to an improve-
ment.
N870E IP PRO units are supplied with two external antennas.
Mounting the antennas
Aligning antennas
The movable, alignable antennas make it possible to improve the radiation direction of the DECT
signal depending on the mounting orientation of the housing. However, the optimal alignment
of the antennas can only be determined by a DECT measurement.
Observe the following notes:
•The strongest radiation from a dipole antenna is at right angles to the dipole.
•This stronger radiation should run directly into the room to be covered.
•This stronger radiation should not be reflected indirectly into the target room via a neigh-
bouring metal surface, because this directivity does not apply to the detection of possibly
colliding transmitters and thus this would create an imbalance between transmitter power
and receiver sensitivity.
¤Mount the antennas on the
threads on the left and
right side of the device.

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Third-party antennas
You can also use third-party antennas. They are intended for special tasks and conditions, e.g:
•in difficult environments: e.g. for mounting outdoors or cold storage, or similar.
N870E IP PRO can only be mounted indoors.
•in case of long distances: Use directional antennas that can cover a greater distance and
channel DECT radiation to cover the area where DECT is needed more accurately.
•for aesthetic reasons: Use of an unobtrusive external antenna that matches the environment.
The N870E IP PRO can then be installed invisibly.
•to increase the DECT range: mounting external antennas in a better position than would be
possible with an N870E IP PRO base due to spatial conditions, (e.g. distance to LAN connec-
tion).
Notes on the use of third-party antennas
Suitable antennas
•The antenna connection must be of the TNC type.
•Only use antennas of the same type.
•Use the same length of cable on both sides.
•Do not mount one antenna inside and the other outside.
•Be sure to connect two antennas (antenna diversity).
Antenna diversity is one of the strongest means against unwanted reflections in a duplex
connection between handset and base. If you connect only one antenna, this remedy is over-
ridden.
Use of directional antennas
•Neighbouring base stations must receive signals from each other to optimise channel selec-
tion. Using two neighbouring N870E IP PRO base stations with directional antennas
connected and pointing in different directions can therefore be problematic.
Field strength
•The operation of external antennas must not exceed the legal limits of permissible field
strength. Check your regional regulations. If in doubt, you can reduce the transmit power in
the Web configurator via the Reduce transmitting power for external antenna operation
option for this unit ( p. 50).
•When calculating the total antenna gain, take into account that the coaxial cable causes
additional attenuation that must be considered.
Cable
In addition to the antennas, you need pre-assembled coaxial cables with the following charac-
teristics:
•a TNC plug for the DECT base on one side
•on the other side an SMA plug for indoor antennas or an N-standard plug for outdoor
antennas (plug depends on the external antenna model)
•Length: 5m - 10m, diameter: 5mm
Gigaset has selected and tested a number of third-party antennas. You can find
recommendations at wiki.gigasetpro.com.

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Make sure you tighten the screws on both sides
Using N870E IP PRO together with N870 / N870E IP PRO
N870E IP PRO is based on the same hardwareand software and has the same feature set asN870
IP PRO, except for the external antenna equipment.
This means:
•N870E IP PRO can be used together with N870 IP PRO in the same DECT network.
•N870E IP PRO can have all device roles available for N870 IP PRO.
•N870E IP PRO can have all licences that can be applied to N870 IP PRO.

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First steps
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First steps
Package content
Preparing to use the telephone system
To use the telephone system the following steps must be performed:
•One N870 IP PRO or N870E IP PRO
A device can play different device roles in
the N870 IP PRO Multicell System (¢p. 9)
•Security leaflet
•Screws and wall plugs for wall mounting
Only for N870E IP PRO:
•Two antennas
The N870 IP PRO devices are powered by Power over Ethernet (PoE). If you do not use
an Ethernet switch with PoE functionality and require a power adapter to connect to
the mains power supply, you can order this as an accessory ( p. 142).
1 Perform DECT measurement and site planning
During the planning phase of your DECT network you should have created
an installation plan for the DECT managers and base stations.
2 Connect the devices to the local network ¢p. 20
3In small and media installations:
Configure one device as Integrator/DECT manager ¢p. 21
In large installations:
Set-up the virtual machine for the Integrator
Configure the DECT manager stations and register them on the Integrator
¢p. 21
¢p. 21
4 Mount the devices at the planned locations
Note: For each location please note down the MAC address of the device
you are going to install.
¢p. 23
5 Configure the local network settings via web configurator
You need a PC connected to the local network, so that you can configure
your telephone system via the web configurator.
¢p. 33
6Performafirmwareupdate ¢p. 107
7 In case of a multi-DECT manager installation, register the DECT managers
at the Integrator
¢p. 36

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Mounting the device
•When installing the base stations, please take into account the technical conditions for posi-
tioning and the installation guidelines, which are described in the "N870 IP PRO - Site Plan-
ning and Measurement Guide".
•Install the base stations at the positions you determined when planning or measuring your
DECT wireless network.
•The N870 IP PRO device acting as Integrator/DECT manager can be installed anywhere
within the range of the local network. It does not need to be installed in the coverage area of
the DECT wireless network. Exception: the device comprising the DECT manager also acts as
base station.
•The N870 IP PRO devices are intended for wall mounting (¢p. 23).
8 Register the base stations at the DECT manager
Note: The base stations will go offline for the duration of firmware update.
Further configuration of base stations (step 9) could be done via the Inte-
grator Web-UI (and database). But the base stations cannot learn new
settings, until they have finished their offline status in case of a firmware
update.
¢p. 46
9 Configure the base station synchronization ¢p. 50
10 Configure VoIP or provider ¢p. 67
11 Register handsets and perform handset configuration
All the handsets to be used for making calls over the N870 IP PRO must be
registered at the telephone system. Any handset must get assigned an
individual SIP account at the SIP. When registering, the handset is perma-
nently assigned a VoIP connection as the receive and send connection.
¢p. 74
Create a backup to save your configuration ¢p. 108
If you want to migrate from a small or medium configuration with one single DECT
manager to a multiple DECT manager system, please read the "Migration" chapter
first (¢p. 122).
Whenever there are new or improved functions for your Gigaset device, firmware
updates are made available for you to download to your DECT managers and your
base stations. If this results in operational changes when using your phone, a new
version of this user guide or the necessary amendments will be published on the
Internet at
wiki.gigasetpro.com
Select the product to open the relevant product page for your device, where you will
find a link to the user guides.
To find out which version of the Integrator/DECT manager firmware is currently
loaded, see ¢p. 107 and/or p. 113.
For useful information on DECT radio coverage and the resulting optimum installa-
tion please refer to the "N870 IP PRO - Site Planning and Measurement Guide".

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Connecting to the LAN
You can connect the N870 IP PRO to your local network via a router, switch, or hub. A VoIP PBX is
required for Internet telephony. This must be accessible via the local network and must have
network access (to the Internet and/or the analogue or ISDN telephone network), because DECT
manager and base stations do not offer any NAT-traversal support. NAT-traversal support of a
PBX or providers might not provide unlimited support for a multicell system with SIP (DECT
manager) and media (base station) traffic transferred via different hosts. Otherwise it will only be
possible to make calls within the LAN.
You also need a PC connected to the local network, so that you can configure your telephone
system via the web configurator.
For each device to be connected to the local network an Ethernet cable is required.
¤Pull up the upper part of the housing and fold it forwards .
¤Insert a plug from an Ethernet cable into the LAN connection socket at the top of the
device .
¤Insert the second Ethernet cable plug into a LAN socket for your local network or on the PoE
switch .
¤Close the flap.
•The N870 IP PRO is designed for use in dry rooms with a temperature range of
+5°C to +45°C.
•Never expose the N870 IP PRO to heat sources, direct sunlight or other electrical
appliances.
•Protect your device from moisture, dust, corrosive liquids and fumes.
DECT manager and base stations must be connected to the same Ethernet or virtual
LAN sharing a common broadcast domain.
If you intend to use DECT-LAN synchronisation, please consider the requirements
mentioned in section "LAN-based synchronisation along the synchronisation path"
(¢p. 52).
1
2 3
1
2
3