Global Digital Display AFD32BK-T User manual

Global Digital Display
Rev. 05/13/19
1
User Manual
Model: AFD32BK-T
Description:
32” Indoor Digital Signage
Operating Instructions for DigitalSignage
Note: Before using the product, please read the instructions carefully!
Do not attempt to disassemble this product. If the product does not work properly, please call our
Customer Service Department at

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Contents
Application.......................................................................................................................................... 3
Introduction........................................................................................................................................ 3
Interfaces......................................................................................................................................... 7
Steps for Assembly.......................................................................................................................... 7
Description of Basic Operation.......................................................................................................... 8
Power on/Standby...........................................................................................................................8
About Launch Desktop.................................................................................................................... 8
Wallpaper Switch..........................................................................................................................9
WIFI Setting.................................................................................................................................. 10
Date & Time.................................................................................................................................. 11
How to Upload Media Files...........................................................................................................11
How to Copy/Paste/ Delete the media files.................................................................................12
Factory Reset.................................................................................................................................. 13
Choose System Language................................................................................................................14
Technical Specifications..................................................................................................................... 15
Troubleshooting................................................................................................................................. 17
Cleaning and Maintenance................................................................................................................19

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Application
1. Super market; 2. Subway; 3. Shopping mall; 4. Airport; 5. Library; 6. School;
7. University; 8. Bookstore; 9. Restaurant; 10. Cinema; 11. Fashion shop ...
Introduction
Overview:
High definition LCD display, support pictures, video, text, time & date, 1080P HD media files. CMS
software can provide multi zone function for both horizontal and vertical mode; customized templates
are available for users with different requirements.
Product Introduction
1. Built in 2GB flash memory; Embedded with RK3288 Android 7.1 smart operating system and unique
UI design, bringing you a more convenient operation and better visual experience.
2. Touch screen, support USB mouse and keyboard, easy manipulation like a large Android cell phone.
3. Built-in Wi-Fi module, high capacity memory and high capacity cache, making it smoother to watch
1080P HD movies and play big games.
4. High-quality LCD screen as the display, no flicker, low radiation, greatly reducing eye fatigue, eye
protection, high brightness, high contrast, and wide viewing angle; ultra-fast response time greatly
reduces ghosting of fast moving images.
5. Progressive image processing and industry-leading motion compensation technology improve the
flickering and blurring in the edges of motion picture.
6. Dynamic contrast technology can significantly improve the clarity and contrast of various screens.
7. Multi-channel USB interfaces, supporting HD media streaming.
8. Ultra-thin narrow bezeldesign.Supports scrolling text.
9. Set the timer ON/OFF function daily or weekly.
10. Set different schedules, and play it back accordingly.
11. Display your screen in both landscape and portrait modes.
12. An external media palyer can be used via the screens HDMI input port.
13. Support multiple zone templates, different templates area available.
14. High security encryption function can be used to protect your content.
15. Read media files from USB stick directly, or input the media files from USB stick to internal flash
memory.
Safety Warnings and Precautions
Thank you for purchasing the high-performance multi-functional LED backlight Digital Signage from globla
digital display. We have considered the factors to ensure personal safety in product design and have tested
rigorously at the factory. However, improper installation and use may result in electric shock and fire.
In order to safely use, maximize performance of the unit and extend the life of the product, please read
and follow all instructions carefully before using the product.

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Keep the instructions for future reference.
Symbol Legends:
Warning: May cause personal injury or death
The operation is prohibited
Caution: May cause damage or property loss
The operation must be executed
If any of the following occurs:
• Power outage or instablevoltage.
• Abnormal sound or smell from the unit.
• AC power cord is damaged.
• Digital Interactive Table is damaged due to drop, knock or impact.
• Any liquid or foreign matters fall into the enclosure.
Turn off the Digital Interactive Table immediately, pull out the plug from the power outlet, and
ask the authorized personnel for maintenance timely.
If coal gas or other flammable gas leaks, do not pull out the plug of the LCD Digital Signage or other
electrical appliances; instead, turn off the gas valve immediately, and open the doors and windows quickly.

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WARNING
•
Do not use power supply other than AC 110V, 50Hz.
•
Cut off the power supply before connecting or disconnecting any cables.
•
Do not place the Digital Signage on any instable positions, or else it may be damaged or cause fire.
•
Do not place the Digital Signage in the positions such as:
1.The environment subject to direct strong sunlight, moisture, extreme temperature or too
much dust or closed environment;
2.The environment with flammable or explosive materials;
3.The environment with flammable orcorrosive gases;
• Do not use damaged or inappropriate power outlets, and ensure that the plugs and outlets contact
properly.
• Do not let dust or metal deposits adhere to the plugs andoutlets.
• Do not damage the power cords:
1.Do not modify the power cords;
2.Do not place heavy objects on the power cords;
3.Keep the power cords away from heat source;
4.Do not pull the cord to remove the plug.
•
Do not connect too many plugs to one outlet in parallel, or else it may cause fire due to excessive
power consumption.
•
Do not approach the Digital Signage with open flame (e.g. a lighted candle), or else it may cause
electric shock or fire.
•
Do not put water filled container on the Digital Signage to avoid electric shock and fire due to water
drops or splashing.
•
Do not put any sharp objects, metal or liquid into the vents or let them touch the signal terminals
to avoid short circuit, product damage, and electric shock.
Do not block in air vent and other holes, do not install the unit beside near any heat source, and other
devices which may affect the ventalation.
• The openings in the enclosure are designed for ventilation and cooling, to ensure long time reliable
running of components inside the enclosure and prevent overheating. Do not block the openings
when place the unit.
Do not touch the plugs with wet fingers, or else it will cause electricshock.
Do not use the Digital Signage in stormy weather, especially when there is lightning; instead, please
disconnect the power and antenna plugs to avoid lightning strike.
Do not disassemble the Digital Signage without permission, or else it may cause electric shock or fire.
Please ask qualified technician for repair.

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CAUTION
• Do not let children climb onto the Digital Signage.
• Keep the small parts away from children to prevent them from swallowing.
• If the Digital Signage won’t be used for a long time, please turn it off and pull out the powerplug.
• To adjust the position or angle of the Digital Signage, please disconnect all power cords and move
slowly to avoid falling.
• Do not scratch or knock the LCD with hard object, or twist and squeeze theLCD.
• Do not turn on the unit immediately when it is moved from a place with low temperature to high
temperature, or else it will cause condensation and malfunction.
• Before cleaning the Digital Signage, please pull out the power plug; wipe with soft cloth; do not use
industrial chemicals; prevent foreign matters from entering the machine. Improper cleaning (such
as cleaning solution, water) may damage the product, erase the printed information, and even cause
damage of the components if fluid flows in, resulting in machinefailure.
•
If the unit displays the same screen for a long time or the moving picture has fixed text or icon, it
will leave ghosting on the screen and won’t disappear when the unit is turned off; it is normal and
isn’t covered by the warranty.
• The power of the Digital Signage can be cut off by pulling out theplug.
• If the LCD screen ruptures and the liquid splashes on the skin, please rinse for 15 minutes with clean
water immediately, and consult your doctor.
• To carry the Digital Signage with hands, please grab the corners and hold the bottom; do not apply
pressure on the panel.
• Use the Digital Signage properly: Use in proper lighting conditions; insufficient lighting or long time
watching will impair your eyesight.
• When the plug or coupler is used as disconnection device, it should be easy to operate the device.
•
Insert the plug into the outlet properly, or else it may cause sparks and fire.
•
The technical specifications printed herein and on the packaging are subject to change without prior
notice. The Manual may be slightly different from actual operation, and the latter is applicable.
Assembly and Connection
Packing List
Name
Name
1 Digital Signage
⚫
1 Power Cord
⚫
1 Operation Manual
⚫
1 Cleaning Kit
⚫
Two Keys
⚫
Note:
Contact local dealer if you have questions about the operation, debugging and connection of the unit; if
the unit doesn’t work normally, please cut off the power immediately and consult the dealer. The unit is
class-A product, which may cause radio interference in living environment. In this case, please take feasible
measures, and use power plug as the disconnection device.

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Interfaces
1.RJ45 interface; 2. HDMI input;
3. VGA input;
4.Audio input；
5. SIM card;
6.TF card ; 7.USB interface；
8.Antenna/WIFI interface;
9.On/off button；
10.Power port;
Note: Please pull out the power plug before installing or disassembling the unit! (This machine has
1/7/9/10.)
Steps for Assembly
1. Open the top cover as shown in Fig. 2;
2. Remove the unit shown in Fig 3 and place it on the ground (avoid scratches)(Fig 4)；
3. Open the bottom bracket to make the machine stand up, as shown in Fig 5.
(Fig. 1) (Fig. 2)
(Fig. 3) (Fig. 4) (Fig. 5)

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Description of Basic Operation
Power on/Standby
Insert the power plug into the outlet. If the Digital Signage has the switch button “I”, turn it on; if you press the
switch button “O”, the Digital Signage enters standby state.
In power on state, enter “System Assistant” and press the “ ” button on the remote control, and the Digital
Signage enters standby state.
About Launch Desktop
Description of Desktop Icons
Icon
Function
Main applications
Back
Home page
Background applications
Sound -
Sound +

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Wallpaper Switch
1. click “Setting”
2. At the setting menu, click “Display”
3. At the Display setting menu, click “Gallery”, or “Wallpaper”
4. Then select an image you would like to set up as background.
5. Confirm the selection by clicking “Set wallpaper”.
Fig. 1 Fig. 2 Fig. 3

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WIFI Settings
1. Click the Main Apps button ” in the Home page to enter the “APPS” menu interface (Fig. 2);
2. Click the “Settings” icon in the “APPS” menu interface (Fig. 2) and enter “Wi-Fi” menu (Fig. 3);
3. Click options in the “Wi-Fi” menu and set up differentoptions.
Fig. 1 Fig. 2
Description of Settings Interface (shown on the right)
Icon
Function
WIFI switch
Data usage
Bluetooth
Sound & notification
Battery saver
HDMI
Display
Storage
Apps
Screenshot Setting
Location
Accounts
Backup & reset
Security
Language & input
Date & time
Printing
Accessibility
About device

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Date & Time
1. Step1: Click the setting
2. Step2: At the setting menu click the display menu
3. Step3: At the display setting menu unselect the display navigation check box
Fig. 1 Fig. 2
How to upload media files :
Step 1: Open the Android launcher screen and click the explorer app
Fig. 1 Fig. 2
Step 2: Go to the USB storage menu click the USB storage button.

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Fig. 1 Fig. 2
Step 3: At the USB storage menu select the media files which you want to copy to the media folder.
Click the Editor button, the pop menu will show then click the Copy.How to Copy / Paste/ Delete
the media files:
Step 1: Open the Android launcher screen and click the explorer app
Fig. 1 Fig. 2
Step 2: Click home button and choose the file folder , click it until pop up “ Copy / Delete /Paste... or click
Editor button it will also pop up “ Copy /Delete/Paste... .Then click one of them to execute.

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Fig. 1 Fig. 2 Fig. 3
Factory Reset:
1. Step 1, get into Settings, then click “Backup & reset” (Fig. 1)
2. Step 2, click “Factory data reset” (Fig.2)
(Fig. 1) (Fig. 2)

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Choose System Language:
1. Step 1: Get into Settings, then click “Language & input” (Fig.1)
2. Step 2: Click “Language”, then you can choose the system language accordingly (Fig. 2)

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Technical Specifications
Model
Parameters
Panel
LCD Size
32”
Panel
Capacitive Touch
Light Source
LED backlight
Resolution
1920*1080 (pixels)
Brightness (typ.)/(min)
350cd/m2(typ.)
Contrast (typ.)
4000:1 (typ.)
Response (ms)
6ms (typ.)
Pixel Pitch
0.51 (H) mm * 0.51(V) mm
Refresh Rate
60Hz
Viewing Angle
178° (H)/178° (V)
Life
60,000hrs (min)
Color Saturation
68%
Viewable Area
700mm x 349mm 16:9
Chromaticness
16.7M
Scheme
Rockchip
RK3288
Power Supply
Voltage
100V~240V, 50-60Hz
Power Consumption
≤60W
Standby Power (Watt)
TBD
Environment
Operating Temperature (°C)
0~40°C
Storage Temperature (°C)
-10~60°C
Storage Humidity
10~60% RH Non-condensing
Operating Humidity
20~85% RH Non-condensing
Maximum Operating Time (hrs/day)
18 hours
Functions
Operating System
Android 7.1
Processor
RK3288, quad-core
RAM
2G
Built-in Memory
8G

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Functions
Decoding Resolution
1080P FHD compatible
Playback Mode
Support loop, inter-cut, timer, shim, etc.
Compatible Network
Ethernet, 3G, 4G
Supported Video Files
AVI, MPEG4, WMV, MKV, FLV, MP4, MOV
Supported Photo Files
JPG, JPEG, BMP, PNG, GIF
Supported Audio Files
MP3
Audio Output
Left and Right, 2 Channels
RTC (Real-Time Clock)
Yes
Schedule Power on/off
Yes
System Update
USB compatible
App Installation
Support download and installation
I/O Interfaces
TF
1
Ethernet
1 (RJ45)
HDMI
1
VGA
1
Audio Out
1
USB 2.0
2
SIM
1
Structure
Net Weight
27kg
Gross Weight
52kg
Unit Dimensions (W*D*H)
1332*80*462mm
Package Dimensions (W*D*H)
~1679*361*677mm
Shell Material
Aluminum profile/sheet metal
Shell Color
black
Language
OSD
English/Simplified Chinese

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Troubleshooting the Digital Signs – AFD32BK-T
Issue
Probable Cause
Solutions
•
No picture or sound
➢
Unit not plugged into wall outlet
➢ Power cord not properly
connected to the terminal on the
back of the unit.
➢
Unit not powered on
➢
Wall outlet not working
□Check that the unit is plugged into wall
outlet.
□Confirm that the power cord is connected to
the terminal on the back of the unit.
□Turn the on/off toggle switch located on the
back of the unit, lower center, to the “on”
position.
□Unplug unit, wait 20 seconds, plug unit back
into outlet and try again.
□Make sure that outlet is working by plugging
in a different electrical device.
❖If all of the above have been checked and
the issue is not resolved, contact a customer
service representative.
• No sound (but
picture is working)
➢ Volume not adjusted on the
remote control.
➢ Content/Video does not have
sound.
➢
Content format is notcompatible.
➢ Speakers do not work.
□Adjust volume using the remote control
□Confirm content is one of the following
compatible formats: AVI, MPEG4, WMV,
MKV, flv, MP3, MP4, MOV.
□If unit is connected to Wi-Fi, go to YouTube
and play video that has sound
□Unplug unit, wait 20 seconds, plug unit back
into outlet and try again.
□Try playing the content on a differentdevice
(smart phone, computer or tablet)
❖If all of the above have been checked and the
issue is not resolved, contact a customer
service representative.
• No picture (but
sound is working)
➢
Content file damaged.
➢ Content format is notcompatible.
➢ Screen damaged or defective.
□Confirm content is one of the following
compatible formats: AVI, MPEG4, WMV,
□MKV, flv, MP3, MP4, MOV.
□Try playing the content on a differentdevice
(smart phone, computer or tablet)
□Unplug unit, wait 20 seconds, plug unit back
into outlet and try again.
❖If all of the above have been checked and
the issue is not resolved, contact acustomer
service representative.
•
Remote control not
working
➢
Batteries not inserted properly.
➢
Batteries are dead.
➢
Standing too close or too far from
the unit.
□Check that battery is inserted properly with
positive and negative orientation.
□Insert new batteries.
□Stand within 1 foot of the front of the unit and
point the remote directly at the sensor (green
dot)
❖If all of the above have been checked and the
issue is not resolved, contact a customer
service representative.

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• No Wi-Fi signal
➢
Wi-Fi is not turned on in product
settings.
➢ Wi-Fi is not connected to a
network
➢ Low or no signal from the router
➢
Antenna is missing or not pointed
upward.
➢ Damaged PC board
□Check that Wi-Fi is turned on in settings
oClick the settings icon from the
Android home screen.
oClick “Wi-Fi”.
oClick the on/off icon in the upper
right hand corner to turn on Wi-Fi.
o“On” will appear on the upper left
hand side.
oThen select your Wi-Fi network
□Confirm that the antenna is in place and
pointed upward.
□Check that other devices are receiving the
signal.
oIf other devices are not receiving the
Wi-Fi signal, please contact your
internet service provider.
□Unplug or reset the router and wait for 20
seconds. Restart the router and check.
❖If all of the above have been checked and
the issue is not resolved, contact a customer
service representative.
• Parts missing or
Damaged
➢ Parts missed during
manufacturing. (No charge for
replacements)
➢
Parts lost or damaged by the
customer. (There is charge for
replacements)
❖Contact a customer servicerepresentative.
• Having problems
with installing
software or getting
content to play
➢ Did you purchase the
DisplayIt!Xpress software from
Displays2go?
➢ Did the customer purchase or
downloaded another 3rd party
software onto the product?
□If you purchased DisplayIt!Xpress software
from Displays2go or from Best Wave directly,
please contact Best Wave at
support@bestwave. com or [phone]
ext. 2
□If you purchased or downloaded another 3rd
party software onto the product, please
contact the 3rd party software company’s
customer support for assistance.
•
Cannot upload
content
➢
Content format is not compatible.
➢
Content files are too large.
➢
Port being used is defective
➢
App being used to play content is
defective.
➢ Android board is defective.
◻ Confirm content is one of the following
compatible formats: AVI, MPEG4, WMV, MKV,
flv, MP3, MP4, MOV.
◻
Confirm file size is less than available space.
❖If all of the above have been checked and
the issue is not resolved, contact acustomer
service representative.

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• Issues using pre-
installed apps
➢ Mistake in storing content to
NAND Flash (shown on pg. 11)
➢ App is defective
➢ Android board is defective.
◻
SlideShow App steps Explorer > Select USB >
Select Multi > highlight files > Editor > Select
Copy > Home > NAND > MediaFolder >
Images> Editor > Paste
oOpen SlideShow app and select
desired trasitions, slide time and
looping > Play
◻
MX Player steps > Follow same steps as
SlideShow App > MediaFolder > Video >
Editor > Paste.
oOpen MX Player and select video to
play.
oLoop video: While the video is
playing, click on the video and there
should be 3 dots in the top right
corner. Click on the 3 dots > play >
check desired Loop option
◻ If all of the above have been checked and
the issue is not resolved, contact a customer
service representative.
Cleaning and Maintenance
1. Avoid strong vibration or impact on the product.
2. Keep the product dry to avoid possible damage bymoisture.
3. Don't place the product under direct sunlight which may shorten the service life of thescreen.
4. Clean screen and product by using a glass cleaner.
5. If the product will be not used for a long time, pullout the power cord to prevent the internal short
circuit or other potential dangers.

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Names and Contents of Toxic and Hazardous Substances
or Elements in the Product
Part name
Toxic and hazardous substances or elements
Pb
Hg
Cd
Cr6+
PBB
PBDE
Display
О
О
О
О
О
Shell
О
О
О
О
×
×
Circuit board assembly *
О
О
О
О
О
Wires
О
О
О
О
О
О
Metal parts
О
О
О
О
О
О
Packaging materials*
О
О
О
О
О
О
Remote control
О
О
О
О
О
Speaker
О
О
О
О
О
Accessories*
О
О
О
О
О
О
* : Circuit board assembly includes PCB and the electronic elementsthereof;
Packaging materials include packaging box, styrofoam, etc.;
Other accessories include instruction manual.
О: the content of the toxic and hazardous substances or elements in the part is lower than the limit specified in
GB/T 26572-2011 standard.
×: the content of the toxic and hazardous substances or elements in the part is higher than the limit specified
in GB/T 26572-2011 standard.
The table shows that the machine contains harmful substances inside. The data is provided by material suppliers
and verified by the company according to the material type. Some materials contain harmful substances that
can’t be replaced in present technology. We are dedicated to improving this.
The EFUP of the product is ten years. The pollution control label is shown on the right.
The EFUP is valid only when the user operates in thenormal conditions specified in the manual herein.
Waste Electrical and Electronic Products Recycling and Disposal Regulations
To protect the earth, if you do not need this product or its service life expires, please abide by your local Waste
Electrical and Electronic Products Recycling and Disposal Regulations or send it to qualified local manufacture
for recycling.
This Manual is for reference only and is subject to change without prior notice.