TROUBLESHOOTING PROCEDURE
INTRODUCTION
The key to efficient, effective repair is a logical approach to troubleshooting and diagnosing the
fault. The first step in any troubleshooting process is to examine carefully all the symtoms of the
fault. This investigation should guide us to a limited range of possible problem areas in the
machine. At the same time we need to eliminate areas that are functioning correctly. This enables us
to focus attention on a particular part of the machine and should help us to locate and rectify the
fault as quickly as possible.
This first step could be called the “mapping” step since the effect is to map out the problem areas
for further investigation. It is important to do a complete “mapping” of the machine before
proceeding to analyse each of the areas which may have caused the trouble. Premature assessment
of a fault, without logical and thorough investigation, can result in unnecessary removal of parts for
observation, needless replacement of good parts, tampering with adjustments that should be left
alone, and, in general, wasting a lot of valuable time.
The service manual is an essential part of the “troubleshooter’s” equipment. The information
provided in the drawings, circuit diagrams, block diagrams, parts list, etc. will help us to quickly
isolate a fault to a single area of the machine.
The novice or layman in the area of electronic repair should not be overawed by the apparent
complexity of the service manual. The manual has been prepared with the non-expert in mind and
we trust that the instructions given will be clear enough for all to follow. Regular experience in
maintenance and repair of the Messenger-II will soon help the novice to become familiar with the
parts of the machine most likely to give problems. Those who only carry out repairs on odd
occasion s or in emergencies need to take special care and be aware that hasty action or diagnosis of
the problems may lead to a lot more expense and time expended than is really necessary.
TROUBLESHOOTING PROCEDURE
The three major areas of the troubleshooting map that need to be considered when working on a
Messenger-II player are:-
1. The generator assembly
2. The cassette mechanism
3. The amplifier
1. The Generator Assembly
The generator assembly is probably the most straight forward mechanism within the Messenger-II
player, consisting of a drive train of gears and pulleys. However, it is subject to more wear than any
other part of the machine and usually requires a greater amount of maintenance.
2. The Cassette Mechanism
The cassette mechanism can be further broken down into smaller areas, e.g. Motor, keyboard, fast
forward mechanism etc. and each of these can be examined as separate entities. Keep in mind that a
machine takes a source of motion and processes it so as to fulfill some useful purpose. For example,
the motor provides the motion necessary to move the tape within the cassette case. It does this via a
belt, pulleys and wheels. As another example, a finger can be the source of movement. It can be
used to depress a key which then directs the motion from the motor to drive the tape forward, into
rewind, play, or if the stop key is depressed, to halt all tape motion.
3. The Amplifier
When considring the amplifie we also need to take into account the playback head, volume control,