Globalstar MRI-1000 User manual

GS-08-1724, v 3.2
MRI-1000
Remote Meter Reading Interface
Installation Manual
GS-08-1274
Version 3.2
pril 23, 2009
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Copyright © Globalstar, Inc, 2009.
All rights reserved. Printed in the United States of America.

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GS-08-1724, v 3.2
MRI-1000 Installation Record:
1. Date
2. Globalstar Phone Number
3. Outdoor Unit Serial Number
4. Junction Box Serial Number
5. Color of LED in Junction Box
6. Time of Test Phone call
7. Name of Installer
8. Pictures taken of the
installation
Bracket on pole: __________yes/no
Junction box: __________yes/no
Power meter: __________yes/no
9. Pictures of the location, taken
from the MRI-1000 looking
in all directions:
N, E, S, W: ____________(yes/no)
Other directions:
_____________(yes/no)
10. Describe any other antennas
or equipment nearby

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Installation Guide for MRI-1000
GS-08-1724, v 3.2 i
Table of Contents
Introduction 1
Scope 1
Revision History 1
Contact Information 1
Safety Information 1
FCC Notice 1
Product Description 1
Installation Procedure 2
Supplies and Equipment Needed for RI-1000 Installation 3
Installation 4
Block Diagram 5
Installation Procedure 6
Install Outdoor Unit 6
Install Junction Box 7
System Checkout 9
Customer Care/Warranty 10
Troubleshooting 12

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Installation Guide for MRI-1000
GS-08-1724, v 3.2 1
Introduction
Scope
This document describes the installation procedures for the MRI-1000 system to a
modem equipped power meter.
Revision History
Rev No. Date Issued Comments
0.8 Sept 19, 2008 Preliminary Release
1.0a Sept 25, 2008 Initial update
3.0 Oct 2, 2008 First Release
3.1 Mar 30, 2009 Rev #1 Changes
3.2 Apr 23, 2009 Rev #2 Changes pg 10 thru 15
Contact Information
Please direct any questions regarding this manual to the following:
Joseph C. Crowley
Joseph.Crowle[email protected]
Phone: +1 (408) 933-4433
FAX: +1 (408) 933-4952
Ralph Bumpus
Ralph.Bumpus@Globalstar.com
Phone: +1 (408) 933-4423
FAX: +1 (408) 933-4952
Safety Information
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at their expense.
Product escription
The MRI-1000 system provides a satellite-based path to read a modem equipped power
meter like the GE kV2c. The system consists of a Outdoor Unit mounted high to provide
an unobstructed view of the sky, and a Junction Box mounted closer to the Power Meter.
The Junction Box provides a single point to attach the modem line from the Meter, as
well as 110vac to power the system. A single CAT-5/6 cable carries the modem data and
power to the Outdoor Unit which houses the satellite modem. An external system, such

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as an MV-90, can retrieve meter information by calling the phone number of the Satellite
Modem. A telephone modem connection is established between the Power Meter and the
external system as if the meter was connected to the PSTN.
Installation Procedure
This procedure covers the installation of the MRI-1000 Outdoor Unit and Junction Box.
This procedure can be easily adapted to new installations.
This procedure assumes the system will be installed in accordance with all local electrical
and building codes, including requirements for grounding and lightning protection.
Table 1: Contents of MRI-1000 Kit
Item Description
Outdoor Unit
Junction Box
30’ CAT-5/6 Interconnecting Cable

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Supplies and Equipment Needed for MRI-1000 Installation
You may need additional items to complete the installation, including:
•Mobile Satellite phone
•Telephone wiring
o2 Conductor Telephone Wire. Length as required.
oRJ-11 Crimp Lug, 1 ea
oVolt/Ohm Meter
•Tools
oTelephone test set or analog phone with RJ11 plug
oT25 Torx Driver
o#1 Phillips Screw Driver
oChannel Lock Pliers
o¾ inch socket 3/8 or ½ inch drive
o¾ in box end wrench
oRatchet Handle same drive as socket
oPower Driver or drill motor (Cordless Preferred)
o#2 Phillips bit for power driver or Drill
oFlat Blade Screw Driver with 1/8th inch tip
oRJ-11 Crimper
oWire Stripper
oHole Saw for ½ NPT
oHack Saw
oDrill Bit set
•Screws or other fasteners for wall mount of Junction Box
•½ in EMT Conduit up to 30 feet
•½ in EMT clamps with screws
•½ liquid tight 2 to 3 feet with connectors
•Cable ties

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Installation
The MRI-1000 comes as a ready to mount assembly. The Outdoor Unit and 30’ft cable
are affixed to the mounting bracket. Each Unit has been fully tested at the factory prior to
shipping for deployment. The entire assembly mounts to the pole with two 4.5 inch lag
bolts. The Cable will run down the pole thru ½ inch EMT Conduit. And terminate in a
metal enclosure where the Junction Box is mounted along with the kV2c meter. ½ Liquid
tight with appropriate connectors is recommended to connect between the end of the
conduit on the pole to the Customer Enclosure Box which houses the Meter. The conduit,
conduit clamps and interface to the customer enclosure are to be provided by the user.

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Block iagram

Installation Guide for MRI-1000
GS-08-1724, v 3.2
Installation Procedure
Install Outdoor Unit
1. Upon arrival at the installation site, determine the
power pole or building wall upon which the MRI-
1000 is to be mounted. If it is a power pole,
inspect the other items connected to the pole and
determine which direction provides the best view
to the sky down to an elevation of 10 degrees
above the horizon.
Choose a location where masts or other structures
do not block the satellite signal directly above, as
the MRI-1000 needs the best available
unobstructed view of the sky from above. The
antenna performance will be the best from higher
elevation angles and progressively worse toward
the horizon. The North, South, East West
orientation of mounting the bracket will have
little effect on signal reception performance as
best performance will come from overhead thus
the less obstruction from surroundings the better.
2. The Outdoor Unit contains an antenna that should
be at least 5 feet away from other transmitting
antennas (HF, VHF, GPS and radar) that may
generate signals which interfere with the Antenna,
or that the Antenna may interfere with.
3. When the mounting location has been selected,
prepare the MRI-1000 bracket for mounting to the
pole.
Lay out the two 4.5 inch lag bolts with their plate
washers. Pre-drill guide holes in the pole for the
lag bolts, as required.
4. Get as high up on the pole as possible and
estimate the length of 1/2 inch EMT Conduit
(Customer Provided) that will be required to
connect the bottom of the mounting bracket to the
termination point of where the Junction box will
be mounted. It is recommended that the MRI-
1000 assembly be at least 20 to 25 feet up the
pole. It is probably advisable to lay all this out on
the ground nearby the pole. Locate the conduit
clamps to be used and get the screws ready.

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5. The Cat 5/6 Cable will be coiled up at the base of
the mounting bracket. This will need to be
uncoiled and threaded thru the conduit before the
conduit is attached to the inline connector at the
bottom of the bracket.
6. Climb up the pole with MRI-1000 assembly and
attach it to the pole with the lag bolts using a
power driver. Have an assistant stand the conduit
containing the cable up on the pole while the MRI
Bracket is being secured as this will be connected
and attached next.
7. Once the MRI Bracket assembly is attached to the
pole, move the conduit into place and insert it into
the compression in line connector and tighten
with channel lock pliers. Using the conduit
clamps secure the conduit to the pole.
8. Add additional conduit as required then add liquid
tight (Customer provided) to the entry point of the
enclosure where the junction box will be
mounted. Run the cable thru this and into the
enclosure.
Install Junction Box
1. Mount the junction box conveniently inside
the enclosure and route the cable thru the gray
Gland Nut on the bottom end of the box.
Connect the Cat 5/6 cable to the terminal strip
inside the junction box observing the
following pin outs. These must exactly match
the order of that used in the Outdoor Unit.
•Pin 1 Orange/white----Not Used
•Pin 2 Orange----Tip
•Pin 3 Green/white----Ring
•Pin 4 Blue----+48VDC
•Pin 5 Blue/white----+48VDC
•Pin 6 Green----Not Used
•Pin 7 Brown/white----48VDC
Return/Gnd
•Pin 8 Brown----48VDC Return/Gnd
Note: CAT-5/6 cable is not always manufactured
with the wire colors shown above. If your
cable is different, be sure to record the colors
used at each terminal in the Outdoor Unit, and
then ensure that the same colors are used at
each terminal in the Junction Box.

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2. Route CAT-5 Interconnecting Cable through
the same gray Gland Nut in side of Junction
box. (gray cable in the picture)
3. Note in the Junction Box lid the Serial
Number and Phone Number of the Rooftop
Box connected
4. Tighten Gland Nut after modem and CAT-5
cables are installed.
5. Mount Junction Box with 4 bolts on bottom of
box.
6. Route modem cable from Meter thru the
ray Gland Nut in side of Junction Box. Plu
RJ-11/12 modem connector into RJ-12 jack
inside the Junction Box (black cable on
ri ht in the picture)
Route CAT-5/6 Interconnecting Cable
through the same gray Gland Nut in side of
Junction box. (gray cable in the picture)
Attach all 8 wires of CAT-5/6 connecting
cable to the proper terminals in the Junction
Box. Match colors to terminals as recorded
on the lid of the Junction Box.
Note in the Junction Box lid the Serial
Number and Phone Number of the Outdoor
Unit connected.
Tighten Gland Nut after modem and CAT-5/6
cables are installed.
Plug power cable into Junction Box. (Black
cable on left in the picture) Power cable will
be connected to “wall power” (110vac, 60hz)
as the first step of System Checkout.

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System Checkout
1. Plug the power cable into Junction Box, and into
wall power. (110vac, 60hz) Ensure that LED in
Junction Box is GREEN. This LED should be
RED for about one second upon plugging in to
wall power. It should then change to and remain
GREEN. If this is initial power on wait at least 5
minutes before attempting any calls into the unit.
This will allow internal controls circuits to boot
up and condition the modem to accept incoming
calls.
2. Use the Globalstar GSP1600 to confirm that you
have satellite signal present. With the 1600
registered dial the number recorded on the inside
cover of the Junction Box. You should hear a
ringing in the 1600 and then the modem should
answer. Verify you hear a modem tone within 55
to 90 seconds. At this point observe that the two
red lights on the kV2c meter illuminate which
indicates that the MRI-1000 and the kV2c are in
communication. NOTE. It is assumed that the
Modem has been previously provisioned and
activated such that it can register as either as a test
or actual operational Unit. The user is ultimately
responsible for subscription activation and billing
issues in accordance with purchase agreement
and/or contract provisions.
LED
Should be
Green
Contact Thomas Babb at Globalstar for Questions
concerning the Subscription Activation for the 10
digit phone number printed on the MRI-1000 Being
installed at any remote location Tom Babb 1 408-
933-4404 or Globalstar Customer Care 1-877-452-
5782.
3. Call the Phone Number of the MRI-1000 with a
telephone or satellite phone during a good
coverage period. Verify you hear a modem tone
within 55 to 90 seconds. The tones you hear
should be modem “Training” sounds followed by
a continuous screeching. At this point terminate
the call by pressing END on the GSP1600. Within
a couple minutes the two red lights on the meter
should extinguish. If the initial call failed to result
in the modem connection wait at least three (3)
minutes before attempting a redial
Note – check with Globalstar OSAT tool to
get estimated coverage times for the install
location. Alternately check coverage
locally with a Globalstar 1600 SatPhone.
Keep in mind that you must have satellite
service for the MRI-1000 to answer a call
4. This is the extent of the checkout that can be
performed at the remote meter installation.
Further performance and actual meter readout
functions will have to be performed from a PC
over the interface from a system utilizing Meter
Reading Application Software.

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GS-08-1724, v 3.2 10
Customer Care/Warranty
Call Customer Care (1-877-452-5782) for all Subscription Related and Warranty Issues. The ESN and
MDN numbers of the unit of concern along with the Subscriber Account Name will be required
The MRI-1000 comes with the following Globalstar Product Warranty.
LIMITED WARRANTY. Globalstar provides a one (1) year Limited Product Warranty that the Meter
Readin Interface (MRI) Terminal (the "Terminal") shall be free from defects in workmanship and
materials under normal use and service. Globalstar’s obli ation under this warranty is limited to
repairin and replacin , at Globalstar’s election, any Terminal, that within twelve (12) months of
initial date of shipment is determined to be defective in material or workmanship upon
examination by Globalstar, without char e for parts or labor. Globalstar reserves the ri ht to use
new or refurbished parts and/or then-current technolo y for any repairs/replacements, provided
that they maintain form, fit, function compatibility. Customer is to provide Globalstar with notice of
the defect, includin all reasonable available details re ardin the nature of the nonconformity or
defect, and request a Returned Merchandise Authorization. Any Terminal must be returned to
Globalstar; no field repairs will be performed. This warranty shall not apply to repair or
replacement necessitated by accident, disaster, customer supplied interfacin , unauthorized
modification or repairs, misuse or abuse. Except where prohibited by law, any Terminal or part
replaced under warranty by Globalstar shall become the property of Globalstar. The performance
of this limited warranty does not extend the warranty period for any Terminal beyond the ori inal
limited warranty period. ALL OTHER STATUTORY AND IMPLIED WARRANTIES (INCLUDING
IMPLIED WARRANTY OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE
EXCLUDED except warranty of title.
For Warranty Issues contact Customer Care

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MRI-1000 Installation Record (Template):
The last phase of the installation is to document the installation and the status of the controller. Record
the following information
1. Date
2. Globalstar Phone Number
3. Outdoor Unit Serial Number
4. Junction Box Serial Number
5. Color of LED in Junction Box
6. Time of Test Phone call
7. Name of Installer
8. Pictures taken of the installation
Bracket on pole: __________yes/no
Junction box: __________yes/no
Power meter: __________yes/no
9. Pictures of the location, taken from
the MRI-1000 looking in all
directions:
N, E, S, W: ____________(yes/no)
Other directions: _________(yes/no)
10. Describe any other antennas or
equipment nearby

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Troubleshooting
Problem Possible Cause Solution
1. LED in Junction
Box is off (NOT
GREEN or RED)
110vac not being supplied
to Junction Box -
check connections
2. LED in Junction
Box stays RED
110vac to Junction Box is
good, but power supplied
to Outdoor Unit is not
good.
Note - In normal operation
when plugging 110vac to
Junction Box, Junction
Box LED will be RED for
1-2 seconds then switch to
GREEN.
At the Junction Box Terminal Board Verify That the
wire color code matches the legend on the box and
that functionally Pin Outs are:
Pin 1 Orange/white---Not used
Pin 2 Orange---Tip
Pin 3 Green/white---Ring
Pin 4 Blue---+48VDC
Pin 5 Blue/white +48 VDC
Pin 6 Green---Not used
Pin 7 Brown/white--- 48 VDC Return/gnd
Pin 8 Brown--- 48 VDC Return/gnd
Go up the pole and remove the dome cover usin a
T25 Torx driver. Verify Same Color Code and
Pinout functionality as above. Connections (color
vs. terminal number) must be identical at both
ends.
If the 48 VDC is missin from either Pin 4 or 5 to
Pins 7 or 8 then there is a open in the Cat 5/6 cable
between the top and bottom Terminal Boards. This
must be repaired prior to further checkout.

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Problem Possible Cause Solution
3. No dial tone at
the RJ11 inside
the junction box
There may be a break in
connectivity of Tip &
Ring between the meter
and the Outdoor Unit
Plug an analog phone (or a
“butt set”) into the RJ11
socket at the junction box.
You should hear a
synthetic dial tone, about
1000Hz. If you do not
hear this tone, then there is
a problem with either the
CAT5 cabling or with the
UCH board in the Outdoor
Unit.
Tip/Ring signals are carried on the two center
conductors of each RJ-11/12 Jack or Plug. They
should not be shorted together at any point. On the Cat
5/6 TB in the outdoor unit pin2 is tip and pin3 is ring.
The static DC voltage between pins 2 and 3 should be
approximately 50 VDC.
Using a continuity tool or Telephone Wiring Test Set:
•Verify the connection of two wires all the way
from meter to RJ-12 Socket in the Junction Box
•Verify the continuity of the cable from the RJ11
socket of the Junction box to the RJ11 plug inside
the Outdoor Unit. This is a grey wire going to the
right hand side of the middle card in the Outdoor
Unit. (see photo below)
•Power the Junction Box and confirm that the RJ11
socket in the Outdoor Unit (right side of photo
below) produces the 1000Hz synthetic dial tone.
4. Unit is not
communicating
over the air
Verify the two data cables
inside the Outdoor Unit
are connected
Each cable should be connected to the Power PCB on
the bottom of the stack.
One cable should go to the 22pin Molex connector at
the Modem card at the top of the stack. The other
should go to the DB9 and power connector on the
processor card in the middle of the stack (see photo
above)

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Problem Possible Cause Solution
5. Unit is not
communicating
over the air but
the cabling is all
functioning
properly.
Verify activity of LEDs on
the top card (modem) in
the Outdoor Unit. If LEDs
on Modem in Outdoor
Unit never turn BLUE or
GREEN.
These LEDs should turn on about 60-70 seconds after
power is applied to Junction Box. They should not
stay on for at least 2 minutes.
6. Unit fails to
answer and
connect from the
calling test phone
Unit not actually
registered or Hardware
problem
Check subscription with customer care providing them
with the ESN and MDN numbers
Wait at least three (3) minutes and redial the MRI-
1000 Number. If repeated dialing attempts still result
in no connection Replace the MRI-1000 and return to
mfg for warranty repair.
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