GN Danalogic Ambio BRIE User manual

User guide
Receiver-In-Ear hearing aids
danalogic Ambio

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Le Hearing Aid Right Hearing Aid
Serial number Serial number
Model Model
Receiver type Medium Power
High Power
Ultra Power
Receiver type Medium Power
High Power
Ultra Power
Receiver tube
length
0 1 2
3 4 1 2 3 4
Baery size 312 13
Specic features supported by your hearing system:
Smart Start on page 11
Telecoil on page 18
Phone Now on page 20
Direct Audio Input on page 22
Tinnitus Sound Generator on page 34
Hearing aid type designaons for models included in this user guide are:
BRIE, FOC ID: X26BRIE, IC: 6941C-BRIE
VE312, FCC ID: X26VE312, IC: 6941C-VE312
Please see page 52 for a list of models referring to these types.
Open/
standard
ng:
Small
Medium
Large
Tulip Small
Medium
Large
Earmould
Open dome Power dome

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It may take as long as several months for your brain to get used to all the
“new” sounds around you. Following these suggesons will give your brain
me to learn how to interpret amplicaon and increase the benets you
get from using hearing aids.
4 i Hearing aid expectaons
A hearing aid will not restore normal hearing and will not prevent or
improve a hearing impairment resulng from organic condions.
Consistent use of the hearing aid is recommended. In most cases,
infrequent use does not permit you to aain full benet from it.
The use of a hearing aid is only part of hearing rehabilitaon and may need
to be supplemented by auditory training and instrucons in lip-reading.
1 Introducon
Congratulaons on the purchase of your new hearing aids. The innovave
sound technology and design, combined with the customized programming
selected by your hearing care professional, will make hearing a more
enjoyable experience.
Please read this manual carefully in order to wholly benet from the use of
your hearing aids. With proper care, maintenance, and usage, your hearing
aids will aid you in beer communicaon for many years.
Ask your hearing care professional if you have any quesons.
2 Intended use
Generic air-conducon hearing aids are wearable sound-amplifying devices
intended to compensate for impaired hearing. The fundamental operang
principle of hearing aids is to receive, amplify, and transfer sound to the
eardrum of a hearing-impaired person.
3 Becoming accustomed to amplicaon
While purchasing hearing aids is a major step, it is only one step in a
process toward more comfortable hearing. Successfully adapng to the
amplicaon of your hearing aids takes me and consistent use.
You will enjoy more benets from your hearing aids by taking the following
acons:
• Wear the hearing aids regularly in order to get comfortable with using
them
• lt takes me to get used to hearing aids. Ask your hearing care
professional to design a schedule tailored just for you
• As you get more comfortable with your hearing aids, increase
the wearing me and wear them in mulple types of listening
environments

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5 Contents
1 Introducon ............................................................................. 4
2 Intended use ............................................................................ 4
3 Becoming accustomed to
amplicaon ............................................................................ 4
4 Hearing aid expectaons .......................................................... 5
5 Contents .................................................................................. 6
6 Get to know your hearing aids .................................................. 9
6.1 Your hearing aid............................................................................... 9
6.1.1 Ambio, model 61 and model 62...................................................... 9
6.2 Recognizing le and right hearing aid........................................... 10
7 Geng started ....................................................................... 11
7.1 Turn o / Turn on...........................................................................11
7.1.1 Smart Start.....................................................................................11
7.2 Operaon of hearing aid ...............................................................11
7.2.1 Push buon and Mul-funcon buon........................................ 11
7.3 Insert/remove hearing aid.............................................................13
7.3.1 Insert earmould.............................................................................13
7.3.2 Remove earmould .........................................................................14
7.3.3 Insert receiver with dome ............................................................. 14
7.3.4 Remove receiver with dome .........................................................15
7.3.5 Sport Lock ......................................................................................15
7.4 Insert/replace the baery .............................................................16
7.4.1 Low baery indicator ....................................................................17
7.4.2 Low baery indicator when paired with wireless accessories ..... 17
8 Telephone use ....................................................................... 18
8.1 Normal use .................................................................................... 18
8.2 Telecoil ...........................................................................................18
8.2.1 Hearing loop systems ....................................................................19
8.2.2 HAC telephone...............................................................................19
8.3 Phone Now ....................................................................................20
8.3.1 Place the Phone Now magnet.......................................................21
8.3.2 How to use Phone Now.................................................................22
8.4 Direct Audio Input (oponal) ........................................................22
8.4.1 Connect DAI................................................................................... 23
8.4.2 Disconnect DAI ..............................................................................23
8.5 Flight Mode (oponal)................................................................... 24
8.6 Smartphone apps ..........................................................................24
9 How to change domes ............................................................ 25
9.1 Standard domes............................................................................. 25
9.2 Tulip domes ...................................................................................26
10 Baery door lock .................................................................... 27
10.1 Ambio, model 61 and model 62....................................................27
11 Daily maintenance ................................................................. 28
11.1 Brush (oponal)............................................................................. 28
11.2 Cleaning earmoulds.......................................................................29
11.3 Change wax guard on RIE receiver................................................ 30
11.4 Cleaning thin tubes and domes.....................................................32
11.5 Care and maintenance .................................................................. 32
12 Wireless accessories ............................................................... 33
13 Tinnitus Sound Generator module .......................................... 34
13.1 Intended use for TSG module .......................................................34

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13.2 User instrucons for TSG...............................................................34
13.2.1 Descripon of the device .............................................................. 34
13.2.2 Explanaon of how the device funcons...................................... 34
13.2.3 The scienc concepts that form the basis for the device........... 35
13.2.4 TSG volume control .......................................................................36
13.2.5 Using TSG with smartphone apps ................................................. 36
13.3 Technical specicaons .................................................................37
13.3.1 Audio signal technology ................................................................37
13.3.2 Available sounds............................................................................37
13.3.3 Prescripon use of a Tinnitus Sound Generator hearing aid........ 37
13.3.4 Important noce for prospecve sound generator users ............ 38
13.4 Tinnitus Sound Generator warnings ............................................. 38
13.4.1 Tinnitus Sound Generator precauons ......................................... 38
13.4.2 Tinnitus Sound Generator warning to hearing care professionals.. 39
14 General Warnings ................................................................... 40
15 General precauons - Wireless hearing aids ........................... 41
16 Phone Now warnings ............................................................. 41
16.1 Phone Now precauons ................................................................ 41
17 Baery warnings .................................................................... 42
18 Intended use of smartphone apps .......................................... 42
19 Important points for FM ......................................................... 43
20 Troubleshoong guide ............................................................ 44
21 Technical specs secon ........................................................... 46
22 Warnings for hearing care professionals ................................. 50
23 Statement .............................................................................. 50
24 Warranes and repairs ........................................................... 53
25 Temperature test, transport, and storage informaon ............ 53
26 Advisories .............................................................................. 54
27 Acknowledgments .................................................................. 55
6 Get to know your hearing aids
6.1 Your hearing aid
6.1.1 Ambio, model 61 and model 62
1. Push buon (model 61)
2. Baery door and On/O
3. Receiver
4. Open dome
5. Receiver tube
6. Microphones
7. Mul buon (model 62)
8. Manufacturer
9. Baery door lock (model 62)
10. L/R indicator
11. Serial number
12. MP receiver tube
13. HP receiver tube
14. UP receiver tube
15. Tulip dome
16. Closed dome
17. RIE mould
4
5
3
1
9
2
10
11
6
7
8
AM 61-DRW
AM 62-DRW
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15 16 17
12

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6.2 Recognizing le and right hearing aid
If you have two hearing aids, they may be tuned dierently. One for your
le ear, the other for your right. Do not swap them.
Ambio, model 62.
Le Right
Colored side indicator:
Le is blue and Right is
red.
7 Geng started
The hearing aids always start in programme 1 and with the pre-set volume.
7.1 Turn o / Turn on
Turn your hearing aid o. Turn your hearing aid on.
7.1.1 Smart Start
Smart Start delays the me before the hearing aid turns on aer you close
the baery door. With Smart Start, you will hear a beep ( etc.) for each
second of the delay period (5 or 10 seconds delay).
iNOTE: If you want to turn on the hearing aids without delay, ask
your hearing care professional to de-acvate Smart Start.
7.2 Operaon of hearing aid
7.2.1 PushbuonandMul-funconbuon
If you have a hearing aid with a push buon or mul-funcon buon, this
will allow you to use up to four dierent listening programmes, each of
them suitable for certain situaons.
1. Tap the push buon to switch between programmes
2. You will then hear one or more beeps. The number of beeps indicates
which programme you have selected (one beep = programme one,
two beeps = programme two, etc.)
3. When you turn the hearing aids o and then back on, they always
return to the default seng (programme one and pre-set volume).

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Programme buon (61 models only)
Mul-funcon buon (62 models only)
It should not be necessary to control the volume manually. However, in
addion to controlling listening programmes, the mul-funcon buon
(62-DRW only) provides you with the ability to adjust the amplicaon to
your liking. The mul-funcon buon is designed to change the volume
or listening programmes of the hearing aid, based on dierent ways it is
pressed.
If necessary, your hearing care praconer can change the default sengs
for the mul-funcon buon and ll in the following table to indicate the
new sengs:
Mul-funcon buon
acon Default seng New seng
Short press up Increase volume
Short press down Decrease volume
Long press up (3 sec.) Change programme
Long press down (3 sec.) Acvate streaming
7.3 Insert/remove hearing aid
For comfort, always turn o your hearing aids before you insert or remove
them.
7.3.1 Insert earmould
1. Hold the earmould between your thumb and index nger and posion
its sound outlet in your ear canal
2. Slide the earmould all the way into your ear with a gentle, twisng
movement
3. Turn the top part of the earmould gently backwards and forwards so
that it tucks behind the fold of skin above your ear canal
4. Move the earmould up and down and gently press it to place it
correctly in the ear
5. Make sure the hearing aid sits rmly behind the ear
Slide and twist the
earmould all the way
into the ear canal.
Tuck the earmould
behind the fold of skin
above the ear canal.
Place the hearing aid
rmly behind the ear.

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With proper inseron, hearing aids should t snugly but comfortably.
iCAUTION: NEVER ATTEMPT TO MODIFY THE SHAPE OF THE HEARING
AID, EARMOULDS, OR TUBING YOURSELF.
iNOTE: It may be helpful to pull your ear up and outward with your
opposite hand during inseron.
iNOTE: By experimenng, you may discover an easier method.
7.3.2 Remove earmould
1. Li the hearing aid from behind the ear
2. Using your thumb and index nger, take hold of the earmould or the
removal cord (not the hearing aid or the tubing)
3. Gently, twist and pull the earmould to remove it from the ear
7.3.3 Insertreceiverwithdome
1. Hang the hearing aid over the top of the ear
2. Hold the thin tube where it bends and gently place/push the dome into
the ear canal
3. Push the dome far enough into the ear canal so that the thin tube lies
ush with the head (check with a mirror)
i
CAUTION: NEVER ATTEMPT TO BEND OR MODIFY THE SHAPE OF THE
RECEIVER.
iNOTE: To avoid whistling, it is important that the tube and the
dome t correctly into your ear. For other possible reasons, check with the
Troubleshoong guide.
7.3.4 Removereceiverwithdome
1. Hold the receiver with your thumb and forenger and remove it
2. For receiver custom earmoulds, grasp the removal string and pull the
earmould outward
7.3.5 SportLock
If you lead an acve life, your hearing aids may come loose. To avoid that,
your hearing care professional can aach and adjust a sport lock.
To insert a hearing aid with sport lock:
1. Insert the hearing aid as usual
2. Tuck the sport lock in the concha
iNOTE: Sport locks may become s, brile, or discoloured over
me. Contact your hearing care professional regarding changing the
sport lock.
iNOTE: The sport lock comes in two dierent sizes:
M (medium power) and H (high power). See page 2 for receiver
size.

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7.4 Insert/replace the baery
1. Prepare the new baery. Remove the protecve foil to acvate the
baery - wait for 2 minutes before inserng the baery into the
hearing aid
2. Open the baery door completely by using your ngernail
3. Insert the new baery with the posive side (+) facing upwards.
Always insert the baery in the door: never directly into the hearing
aid
4. Gently close the baery door
iWARNING: BATTERIES MAY LEAK. REMOVE THE BATTERY IF YOU LEAVE
THE HEARING AIDS UNUSED FOR LONGER PERIODS.
WARNING: DO NOT RECHARGE ZINK-AIR BATTERIES - THEY MAY LEAK
OR EXPLODE.
WARNING: BATTERIES CONTAIN DANGEROUS SUBSTANCES AND
SHOULD BE DISPOSED OF CAREFULLY IN THE INTEREST OF YOUR
SAFETY AND FOR THE ENVIRONMENT. ALSO, KEEP BATTERIES AWAY
FROM CHILDREN, MENTALLY DISABLED PERSONS, AND PETS.
i
Please observe the following:
1. Always use new Zinc-Air baeries that have a minimum remaining shelf
life of 1 year.
2. To save baery, turn o your hearing aids when they are not in use.
3. At night, switch o the hearing aid and open the baery door
completely to allow moisture to evaporate. This prolongs the lifespan
of the hearing aid.
4. If the hearing aids frequently lose connecon to wireless accesso-
ries, contact your hearing care professional for a list of appropriate
baeries.
7.4.1 Lowbaeryindicator
When the baeries are low on power, your hearing aids reduce the
volume, and play a melody every 15 minutes unl they are empty and turn
o.
iNOTE: Keep spare baeries on hand.
7.4.2 Lowbaeryindicatorwhenpairedwithwirelessaccessories
The baeries drain faster when you use wireless funconalies like
streaming from your smartphone or from your TV with our TV Streamer 2.
As the baery power goes down, the dierent wireless funcons stop
working. A short melody every ve minutes indicates that baery power is
too low.
The table below shows how the funconality shis with the power level of
the baery.
Baery level Signal Hearing aid Remote
Control Streaming
Fully charged P P P
Low P P O
Depleted
(change baery) P O O

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8 Telephone use
With a hearing aid you are able to use a phone in a number of ways.
8.1 Normal use
To nd the best way to use a telephone or smartphone while wearing
your hearing aids may require pracce. One or more of the following
suggesons may be helpful:
1. Hold the telephone towards the ear (close to the hearing aid’s
microphone)
2. If whistling occurs, it may take a few seconds of holding the telephone
in the same posion before the hearing aid eliminates the whistling
3. Whistling may also be stopped by holding the telephone slightly away
from the ear
iNOTE: Depending on your individual needs, your hearing care
professional may acvate a programme specically for telephone use.
8.2 Telecoil (only Ambio model 62)
Your hearing aids contain a telecoil. The Telecoil programme may help
to improve speech understanding with Hearing Aid Compable (HAC)
telephones and in theaters, cinemas, houses of worship etc. that have a
hearing loop installed.
When you switch on the Telecoil programme, your hearing aids pick up
signals from the hearing loop or HAC telephone.
Your hearing care professional can acvate the Telecoil programme.
iNOTE: The telecoil cannot work without a hearing loop
(aka inducon-loop) or a HAC telephone.
NOTE: If you are having trouble hearing with the hearing loop, ask you
hearing care professional to adjust the programme.
NOTE: If there is no sound from the hearing aids in a hearing loop
system and an acve Telecoil programme, the hearing loop system
may not be turned on or is not operang correctly.
NOTE: The sound from the hearing loop and the hearing aids’
microphones can be mixed to your preference- either during the
ng session or via your smartphone app or your Remote Control 2.
8.2.1 Hearingloopsystems
To use hearing loop systems, follow these steps:
1. Switch your hearing aid to the Telecoil programme
2. Find a good spot. Recepon is not clear in all locaons; it depends on
the hearing loop. Look for signs or nd another spot to sit
3. If needed, adjust the volume
4. When you leave, switch to your preferred programme
8.2.2 HAC telephone
Some smartphones are hearing aid compable (HAC). The HAC phone
establishes a small hearing loop that your hearing aids connect to.
Switch to the Telecoil programme if you want to use a HAC phone.
The telecoil picks up the HAC telephone’s signal and converts it to sound.
To use the HAC telephone, follow these steps:
1. Switch your hearing aid to the Telecoil programme
2. Pick up the telephone and place a call or answer a call
3. Hold the telephone close to the hearing aid, and lt it slightly
outwards
4. Listen to the dial tone and move the telephone to get the best
recepon
5. If needed, adjust the volume
6. When you hang up, switch to your preferred programme