GN Danalogic Ambio BRIE User manual

User guide
Receiver-In-Ear hearing aids
danalogic Ambio

2 3
Le Hearing Aid Right Hearing Aid
Serial number Serial number
Model Model
Receiver type Medium Power
High Power
Ultra Power
Receiver type Medium Power
High Power
Ultra Power
Receiver tube
length
0 1 2
3 4 1 2 3 4
Baery size 312 13
Specic features supported by your hearing system:
Smart Start on page 11
Telecoil on page 18
Phone Now on page 20
Direct Audio Input on page 22
Tinnitus Sound Generator on page 34
Hearing aid type designaons for models included in this user guide are:
BRIE, FOC ID: X26BRIE, IC: 6941C-BRIE
VE312, FCC ID: X26VE312, IC: 6941C-VE312
Please see page 52 for a list of models referring to these types.
Open/
standard
ng:
Small
Medium
Large
Tulip Small
Medium
Large
Earmould
Open dome Power dome

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It may take as long as several months for your brain to get used to all the
“new” sounds around you. Following these suggesons will give your brain
me to learn how to interpret amplicaon and increase the benets you
get from using hearing aids.
4 i Hearing aid expectaons
A hearing aid will not restore normal hearing and will not prevent or
improve a hearing impairment resulng from organic condions.
Consistent use of the hearing aid is recommended. In most cases,
infrequent use does not permit you to aain full benet from it.
The use of a hearing aid is only part of hearing rehabilitaon and may need
to be supplemented by auditory training and instrucons in lip-reading.
1 Introducon
Congratulaons on the purchase of your new hearing aids. The innovave
sound technology and design, combined with the customized programming
selected by your hearing care professional, will make hearing a more
enjoyable experience.
Please read this manual carefully in order to wholly benet from the use of
your hearing aids. With proper care, maintenance, and usage, your hearing
aids will aid you in beer communicaon for many years.
Ask your hearing care professional if you have any quesons.
2 Intended use
Generic air-conducon hearing aids are wearable sound-amplifying devices
intended to compensate for impaired hearing. The fundamental operang
principle of hearing aids is to receive, amplify, and transfer sound to the
eardrum of a hearing-impaired person.
3 Becoming accustomed to amplicaon
While purchasing hearing aids is a major step, it is only one step in a
process toward more comfortable hearing. Successfully adapng to the
amplicaon of your hearing aids takes me and consistent use.
You will enjoy more benets from your hearing aids by taking the following
acons:
• Wear the hearing aids regularly in order to get comfortable with using
them
• lt takes me to get used to hearing aids. Ask your hearing care
professional to design a schedule tailored just for you
• As you get more comfortable with your hearing aids, increase
the wearing me and wear them in mulple types of listening
environments

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5 Contents
1 Introducon ............................................................................. 4
2 Intended use ............................................................................ 4
3 Becoming accustomed to
amplicaon ............................................................................ 4
4 Hearing aid expectaons .......................................................... 5
5 Contents .................................................................................. 6
6 Get to know your hearing aids .................................................. 9
6.1 Your hearing aid............................................................................... 9
6.1.1 Ambio, model 61 and model 62...................................................... 9
6.2 Recognizing le and right hearing aid........................................... 10
7 Geng started ....................................................................... 11
7.1 Turn o / Turn on...........................................................................11
7.1.1 Smart Start.....................................................................................11
7.2 Operaon of hearing aid ...............................................................11
7.2.1 Push buon and Mul-funcon buon........................................ 11
7.3 Insert/remove hearing aid.............................................................13
7.3.1 Insert earmould.............................................................................13
7.3.2 Remove earmould .........................................................................14
7.3.3 Insert receiver with dome ............................................................. 14
7.3.4 Remove receiver with dome .........................................................15
7.3.5 Sport Lock ......................................................................................15
7.4 Insert/replace the baery .............................................................16
7.4.1 Low baery indicator ....................................................................17
7.4.2 Low baery indicator when paired with wireless accessories ..... 17
8 Telephone use ....................................................................... 18
8.1 Normal use .................................................................................... 18
8.2 Telecoil ...........................................................................................18
8.2.1 Hearing loop systems ....................................................................19
8.2.2 HAC telephone...............................................................................19
8.3 Phone Now ....................................................................................20
8.3.1 Place the Phone Now magnet.......................................................21
8.3.2 How to use Phone Now.................................................................22
8.4 Direct Audio Input (oponal) ........................................................22
8.4.1 Connect DAI................................................................................... 23
8.4.2 Disconnect DAI ..............................................................................23
8.5 Flight Mode (oponal)................................................................... 24
8.6 Smartphone apps ..........................................................................24
9 How to change domes ............................................................ 25
9.1 Standard domes............................................................................. 25
9.2 Tulip domes ...................................................................................26
10 Baery door lock .................................................................... 27
10.1 Ambio, model 61 and model 62....................................................27
11 Daily maintenance ................................................................. 28
11.1 Brush (oponal)............................................................................. 28
11.2 Cleaning earmoulds.......................................................................29
11.3 Change wax guard on RIE receiver................................................ 30
11.4 Cleaning thin tubes and domes.....................................................32
11.5 Care and maintenance .................................................................. 32
12 Wireless accessories ............................................................... 33
13 Tinnitus Sound Generator module .......................................... 34
13.1 Intended use for TSG module .......................................................34

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13.2 User instrucons for TSG...............................................................34
13.2.1 Descripon of the device .............................................................. 34
13.2.2 Explanaon of how the device funcons...................................... 34
13.2.3 The scienc concepts that form the basis for the device........... 35
13.2.4 TSG volume control .......................................................................36
13.2.5 Using TSG with smartphone apps ................................................. 36
13.3 Technical specicaons .................................................................37
13.3.1 Audio signal technology ................................................................37
13.3.2 Available sounds............................................................................37
13.3.3 Prescripon use of a Tinnitus Sound Generator hearing aid........ 37
13.3.4 Important noce for prospecve sound generator users ............ 38
13.4 Tinnitus Sound Generator warnings ............................................. 38
13.4.1 Tinnitus Sound Generator precauons ......................................... 38
13.4.2 Tinnitus Sound Generator warning to hearing care professionals.. 39
14 General Warnings ................................................................... 40
15 General precauons - Wireless hearing aids ........................... 41
16 Phone Now warnings ............................................................. 41
16.1 Phone Now precauons ................................................................ 41
17 Baery warnings .................................................................... 42
18 Intended use of smartphone apps .......................................... 42
19 Important points for FM ......................................................... 43
20 Troubleshoong guide ............................................................ 44
21 Technical specs secon ........................................................... 46
22 Warnings for hearing care professionals ................................. 50
23 Statement .............................................................................. 50
24 Warranes and repairs ........................................................... 53
25 Temperature test, transport, and storage informaon ............ 53
26 Advisories .............................................................................. 54
27 Acknowledgments .................................................................. 55
6 Get to know your hearing aids
6.1 Your hearing aid
6.1.1 Ambio, model 61 and model 62
1. Push buon (model 61)
2. Baery door and On/O
3. Receiver
4. Open dome
5. Receiver tube
6. Microphones
7. Mul buon (model 62)
8. Manufacturer
9. Baery door lock (model 62)
10. L/R indicator
11. Serial number
12. MP receiver tube
13. HP receiver tube
14. UP receiver tube
15. Tulip dome
16. Closed dome
17. RIE mould
4
5
3
1
9
2
10
11
6
7
8
AM 61-DRW
AM 62-DRW
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15 16 17
12

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6.2 Recognizing le and right hearing aid
If you have two hearing aids, they may be tuned dierently. One for your
le ear, the other for your right. Do not swap them.
Ambio, model 62.
Le Right
Colored side indicator:
Le is blue and Right is
red.
7 Geng started
The hearing aids always start in programme 1 and with the pre-set volume.
7.1 Turn o / Turn on
Turn your hearing aid o. Turn your hearing aid on.
7.1.1 Smart Start
Smart Start delays the me before the hearing aid turns on aer you close
the baery door. With Smart Start, you will hear a beep ( etc.) for each
second of the delay period (5 or 10 seconds delay).
iNOTE: If you want to turn on the hearing aids without delay, ask
your hearing care professional to de-acvate Smart Start.
7.2 Operaon of hearing aid
7.2.1 PushbuonandMul-funconbuon
If you have a hearing aid with a push buon or mul-funcon buon, this
will allow you to use up to four dierent listening programmes, each of
them suitable for certain situaons.
1. Tap the push buon to switch between programmes
2. You will then hear one or more beeps. The number of beeps indicates
which programme you have selected (one beep = programme one,
two beeps = programme two, etc.)
3. When you turn the hearing aids o and then back on, they always
return to the default seng (programme one and pre-set volume).

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Programme buon (61 models only)
Mul-funcon buon (62 models only)
It should not be necessary to control the volume manually. However, in
addion to controlling listening programmes, the mul-funcon buon
(62-DRW only) provides you with the ability to adjust the amplicaon to
your liking. The mul-funcon buon is designed to change the volume
or listening programmes of the hearing aid, based on dierent ways it is
pressed.
If necessary, your hearing care praconer can change the default sengs
for the mul-funcon buon and ll in the following table to indicate the
new sengs:
Mul-funcon buon
acon Default seng New seng
Short press up Increase volume
Short press down Decrease volume
Long press up (3 sec.) Change programme
Long press down (3 sec.) Acvate streaming
7.3 Insert/remove hearing aid
For comfort, always turn o your hearing aids before you insert or remove
them.
7.3.1 Insert earmould
1. Hold the earmould between your thumb and index nger and posion
its sound outlet in your ear canal
2. Slide the earmould all the way into your ear with a gentle, twisng
movement
3. Turn the top part of the earmould gently backwards and forwards so
that it tucks behind the fold of skin above your ear canal
4. Move the earmould up and down and gently press it to place it
correctly in the ear
5. Make sure the hearing aid sits rmly behind the ear
Slide and twist the
earmould all the way
into the ear canal.
Tuck the earmould
behind the fold of skin
above the ear canal.
Place the hearing aid
rmly behind the ear.

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With proper inseron, hearing aids should t snugly but comfortably.
iCAUTION: NEVER ATTEMPT TO MODIFY THE SHAPE OF THE HEARING
AID, EARMOULDS, OR TUBING YOURSELF.
iNOTE: It may be helpful to pull your ear up and outward with your
opposite hand during inseron.
iNOTE: By experimenng, you may discover an easier method.
7.3.2 Remove earmould
1. Li the hearing aid from behind the ear
2. Using your thumb and index nger, take hold of the earmould or the
removal cord (not the hearing aid or the tubing)
3. Gently, twist and pull the earmould to remove it from the ear
7.3.3 Insertreceiverwithdome
1. Hang the hearing aid over the top of the ear
2. Hold the thin tube where it bends and gently place/push the dome into
the ear canal
3. Push the dome far enough into the ear canal so that the thin tube lies
ush with the head (check with a mirror)
i
CAUTION: NEVER ATTEMPT TO BEND OR MODIFY THE SHAPE OF THE
RECEIVER.
iNOTE: To avoid whistling, it is important that the tube and the
dome t correctly into your ear. For other possible reasons, check with the
Troubleshoong guide.
7.3.4 Removereceiverwithdome
1. Hold the receiver with your thumb and forenger and remove it
2. For receiver custom earmoulds, grasp the removal string and pull the
earmould outward
7.3.5 SportLock
If you lead an acve life, your hearing aids may come loose. To avoid that,
your hearing care professional can aach and adjust a sport lock.
To insert a hearing aid with sport lock:
1. Insert the hearing aid as usual
2. Tuck the sport lock in the concha
iNOTE: Sport locks may become s, brile, or discoloured over
me. Contact your hearing care professional regarding changing the
sport lock.
iNOTE: The sport lock comes in two dierent sizes:
M (medium power) and H (high power). See page 2 for receiver
size.

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7.4 Insert/replace the baery
1. Prepare the new baery. Remove the protecve foil to acvate the
baery - wait for 2 minutes before inserng the baery into the
hearing aid
2. Open the baery door completely by using your ngernail
3. Insert the new baery with the posive side (+) facing upwards.
Always insert the baery in the door: never directly into the hearing
aid
4. Gently close the baery door
iWARNING: BATTERIES MAY LEAK. REMOVE THE BATTERY IF YOU LEAVE
THE HEARING AIDS UNUSED FOR LONGER PERIODS.
WARNING: DO NOT RECHARGE ZINK-AIR BATTERIES - THEY MAY LEAK
OR EXPLODE.
WARNING: BATTERIES CONTAIN DANGEROUS SUBSTANCES AND
SHOULD BE DISPOSED OF CAREFULLY IN THE INTEREST OF YOUR
SAFETY AND FOR THE ENVIRONMENT. ALSO, KEEP BATTERIES AWAY
FROM CHILDREN, MENTALLY DISABLED PERSONS, AND PETS.
i
Please observe the following:
1. Always use new Zinc-Air baeries that have a minimum remaining shelf
life of 1 year.
2. To save baery, turn o your hearing aids when they are not in use.
3. At night, switch o the hearing aid and open the baery door
completely to allow moisture to evaporate. This prolongs the lifespan
of the hearing aid.
4. If the hearing aids frequently lose connecon to wireless accesso-
ries, contact your hearing care professional for a list of appropriate
baeries.
7.4.1 Lowbaeryindicator
When the baeries are low on power, your hearing aids reduce the
volume, and play a melody every 15 minutes unl they are empty and turn
o.
iNOTE: Keep spare baeries on hand.
7.4.2 Lowbaeryindicatorwhenpairedwithwirelessaccessories
The baeries drain faster when you use wireless funconalies like
streaming from your smartphone or from your TV with our TV Streamer 2.
As the baery power goes down, the dierent wireless funcons stop
working. A short melody every ve minutes indicates that baery power is
too low.
The table below shows how the funconality shis with the power level of
the baery.
Baery level Signal Hearing aid Remote
Control Streaming
Fully charged P P P
Low P P O
Depleted
(change baery) P O O

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8 Telephone use
With a hearing aid you are able to use a phone in a number of ways.
8.1 Normal use
To nd the best way to use a telephone or smartphone while wearing
your hearing aids may require pracce. One or more of the following
suggesons may be helpful:
1. Hold the telephone towards the ear (close to the hearing aid’s
microphone)
2. If whistling occurs, it may take a few seconds of holding the telephone
in the same posion before the hearing aid eliminates the whistling
3. Whistling may also be stopped by holding the telephone slightly away
from the ear
iNOTE: Depending on your individual needs, your hearing care
professional may acvate a programme specically for telephone use.
8.2 Telecoil (only Ambio model 62)
Your hearing aids contain a telecoil. The Telecoil programme may help
to improve speech understanding with Hearing Aid Compable (HAC)
telephones and in theaters, cinemas, houses of worship etc. that have a
hearing loop installed.
When you switch on the Telecoil programme, your hearing aids pick up
signals from the hearing loop or HAC telephone.
Your hearing care professional can acvate the Telecoil programme.
iNOTE: The telecoil cannot work without a hearing loop
(aka inducon-loop) or a HAC telephone.
NOTE: If you are having trouble hearing with the hearing loop, ask you
hearing care professional to adjust the programme.
NOTE: If there is no sound from the hearing aids in a hearing loop
system and an acve Telecoil programme, the hearing loop system
may not be turned on or is not operang correctly.
NOTE: The sound from the hearing loop and the hearing aids’
microphones can be mixed to your preference- either during the
ng session or via your smartphone app or your Remote Control 2.
8.2.1 Hearingloopsystems
To use hearing loop systems, follow these steps:
1. Switch your hearing aid to the Telecoil programme
2. Find a good spot. Recepon is not clear in all locaons; it depends on
the hearing loop. Look for signs or nd another spot to sit
3. If needed, adjust the volume
4. When you leave, switch to your preferred programme
8.2.2 HAC telephone
Some smartphones are hearing aid compable (HAC). The HAC phone
establishes a small hearing loop that your hearing aids connect to.
Switch to the Telecoil programme if you want to use a HAC phone.
The telecoil picks up the HAC telephone’s signal and converts it to sound.
To use the HAC telephone, follow these steps:
1. Switch your hearing aid to the Telecoil programme
2. Pick up the telephone and place a call or answer a call
3. Hold the telephone close to the hearing aid, and lt it slightly
outwards
4. Listen to the dial tone and move the telephone to get the best
recepon
5. If needed, adjust the volume
6. When you hang up, switch to your preferred programme

20 21
iNOTE: If the phone has a poor telecoil signal, use the microphone
programme. To avoid whistling, do not hold the handset too ghtly
against your ear.
NOTE: Ask your hearing care professional to enable the Telecoil
programme in your hearing aids.
NOTE: If you see a “M3”, “M4”, “T3”, or “T4” on the box, then the
smartphone is HAC compliant.
NOTE: If you nd it dicult to obtain a good result while using your
smartphone, your hearing care professional will be able to give
you advice on available wireless accessories to enhance listening
capabilies.
NOTE: Ask your smartphone dealer or hearing care professional for
advice regarding HAC smartphones.
8.3 Phone Now
By placing a magnet on the telephone receiver, your hearing aids
automacally switch the telephone programme on when the receiver is
close to your ear.
When you remove the receiver from your ear, the hearing aids
automacally return to the previous listening programme.
iNOTE: Ask your hearing care professional to enable Phone Now as
one of your programmes.
Clean the telephone
thoroughly.
Remove foil from
magnet.
Place the magnet.
8.3.1 PlacethePhoneNowmagnet
Follow these steps in order to place the Phone Now magnet properly:
iWARNING: IF A MAGNET IS SWALLOWED, SEEK IMMEDIATE
ASSISTANCE FROM A MEDICAL PRACTITIONER.
iNOTE: Ask your hearing care professional to enable Phone Now as
one of your programmes.
NOTE: Do not cover the loudspeaker opening with the magnet.
NOTE: If Phone Now does not work to your sasfacon, moving the
magnet to another posion may improve ease of use and comfort
while speaking.
NOTE: If the hearing aids do not switch to the telephone
programme every me, you can reposion the Phone Now magnet
or add addional magnets.
NOTE: Use a recommended cleaning agent.

22 23
8.3.2 HowtousePhoneNow
1. Li the telephone to your ear
2. When you hear a short melody, the phone programme is acve
iNOTE: You may need to move the telephone receiver slightly to
nd the best posion for reliable Phone Now acvaon and good
hearing on the telephone.
NOTE: If your hearing aids have enabled Comfort Phone
funconality, the hearing aid on the non-phone ear automacally
aenuates.
8.4 Direct Audio Input (only Ambio model 62)
You can connect a DAI boot accessory to the boom of the hearing aids.
Once properly clicked into place, the hearing aids automacally switch to
DAI (Direct Audio Input).
Direct Audio Input adapter
The sound source is connected to the hearing instruments by a cable or a
wireless FM system1 to the audio boot.
To improve spaal sense and being able to hear colleagues, fellow students
etc., the DAI input can be mixed with the microphone input.
iNOTE: Using the DAI funconality results in increased baery
consumpon.
8.4.1 ConnectDAI
1. Align the p of the DAI click-on adapter with the groove above the
baery door
2. Once in place, move the click-on adapter in the direcon of the
baery door
3. Gently click the DAI click-on adapter onto the hearing aid
Aaching the DAI click-on adapter to Ambio, model 62.
8.4.2 DisconnectDAI
1. Slide the latch downwards with your ngernail
2. Gently remove the click-on adapter from the hearing aid
Remove the DAI click-on adapter from Ambio, model 62

12
24 25
8.5 Flight Mode (oponal)
iWARNING: WHEN BOARDING A FLIGH OR ENTERING AN AREA
WHERE RF TRANSMITTERS ARE PROHIBITED, DEACTIVATE WIRELESS
FUNCTIONALITY.
Turn on Flight Mode:
1. For each hearing aid, open and close the baery door three mes
within a 10-second period close (open-close, open-close, open-close)
2. Double-dings for ten seconds ( etc.) indicate that your hearing
aid is in Flight Mode, i.e. you cannot control it remotely
Deacvate Flight Mode:
1. For each hearing aid, open and close the baery door once
2. Single dings for ten seconds ( etc.) indicate that your hearing aid is in
wireless mode
iNOTE: Both hearing aids must be set in Flight Mode- even with
synchronizaon enabled.
NOTE: It is important to wait an addional 15 seconds aer wireless
funcon resumes before opening and closing the baery door again
for any reason. Flight Mode will resume if you open and close the
baery door during this 15-second window.
8.6 Smartphone apps
The app must only be used with hearing aids for which they are intended,
and manufacturer takes no responsibility if the app is used with other
hearing aids.
Use with smartphone apps:
• Do not disable app nocaons.
• Install updates to keep the app working correctly.
iNOTE: For assistance with pairing and using these products with
your hearing aids, please contact your hearing care professional.
NOTE: If you have a Bluetooth enabled smartphone, you are able to
answer the telephone if you use Phone Clip+.
9How to change domes
iNOTE: It is recommended that your hearing care professional
shows you how to change the domes. Incorrect dome replacement
could result in the dome being le in the ear when you remove the
hearing aid.
9.1 Standard domes
Follow these steps to mount domes:
3. Push the new dome over the anges on the receiver
4. Make sure that the new dome is properly and securely mounted

9.2 Tulip domes
The tulip domes are mounted in a similar manner to the ordinary domes,
but a few extra steps are required. The tulip domes consist of two “petals”.
Follow these steps to mount tulip domes:
Wrong! Correct!
iNOTE: Make sure that the new dome is properly and securely mounted.
Bend the largest petal forwards
to open the tulip dome.
Push the ng tube over the
anges.
Check that the anges are complete-
ly covered by the ng tube.
Then move the largest petal to
its original posion.
26 27
Open the baery door to
the OFF posion.
From the le side, push the
slider to the right.
10 Baery door lock
Your hearing aid can be equipped with a lock on the baery door.
If you lock the baery door, you will minimize the risk of accidentally
dropping the baery.
Once you lock the baery door, you can turn the hearing aid on and o.
You have to unlock the baery door to replace the baery.
iNOTE: Children and mentally disabled persons may benet from
a safer baery door lock system. Ask your hearing care professional for
advice.
10.1 Ambio, model 61 and model 62
Use the tool to lock or unlock the baery door.
To lock the baery door:
To unlock the baery door (to replace the baery):
Now, open the baery door completely to replace the baery.
Open the baery door to
the OFF posion.
From the right side, push the
slider to the le.

1
2
3
28 29
11 Daily maintenance
It is important to keep your hearing aid clean and dry.
On a daily basis, clean the hearing aids using a so cloth or ssue.
If the microphone inlets are clogged, gently brush across the microphone
inlets with a small, clean brush.
iNOTE: Do not use force to press the hairs of the brush into the
inlets, because the microphones may be damaged
NOTE: Do not use alcohol or other solvents to clean your hearing
aids; the protecve coang will be damaged.
11.1 Brush (oponal)
Use the three-in-one brush for daily cleaning and baery handling.
1. Brush - cleaning: Use the brush on all surfaces and orices
2. Wire loop- cleaning: Use the wire loop to clean the earmould
3. Magnet - baery handling: Use the magnet to li and replace the
baery
iNOTE: Do not use the wire loop to clean the microphone openings.
If the micro-phone openings clog up, visit your hearing care
professional.
NOTE: The wire loop is only intended for BTE earmoulds.
11.2 Cleaning earmoulds
1. Detach the earmold and tubing from the hearing aid before cleaning
2. Use a mild soap to clean the earmould and rinse with lukewarm water
3. Dry the earmould thoroughly. Use the airbulb and cleaning wire to
remove residual water and debris from the tubing.
iNOTE: Earmould tubing may become s, brile, or discoloured
over me. Contact your hearing care professional regarding tube
changes.

30 31
11.3 Change wax guard on RIE receiver
To replace wax lters on receivers and earmoulds, follow these steps:
1. Carryingboxwitheightwaxguardtools
2. Thewaxguardtoolhastwofuncons:
• A removal p to collect the used lter
• A replacement p with a white lter
Insert the removal p of the tool into the used wax guard so that the sha
touches the rim of the wax guard.
Slowly pull the wax guard straight out.
Insert the replacement p of the tool into the sound outlet.
Gently press the replacement p straight into the sound outlet unl the
outer ring lies ush with the sound outlet.
Pull the tool straight out- the new wax guard will remain in place.
iNOTE: To ease removal and inseron, it may help to twist the wax
guard tool.
To insert the new wax lter, follow these steps:

32 33
12 Wireless accessories
Wireless eco-system features a comprehensive range of seamlessly
integrated wireless accessories. This allows you to control and stream high
quality stereo sound and speech directly to your hearing aids.
Please nd the list of available wireless accessories below:
TV Streamer 2 allows you to stream the audio from TV sets and virtually
any other audio source to your hearing aids at a volume level that suits
you.
Remote Control 2 allows you to adjust the volume or mute your hearing
aids, change programmes, and see all your sengs at a glance on its crystal
clear display.
Phone Clip+ streams phone conversaons and stereo sound directly to
both hearing aids, and it doubles as a simple remote control.
Micro Mic is a body worn microphone for your friend or colleague. It
signicantly improves speech understanding in noisy situaons.
Mul Mic works like the Micro Mic but doubles as a table microphone.
Connects with loop and FM systems1, and has a mini-jack input for
streaming audio from a computer or music player.
iNOTE: Ask your hearing care professional for more informaon on
the range of wireless accessories.
NOTE: For use of wireless funconality only use manufacturers
wireless accessories. For further guidance regarding e.g. pairing,
please refer to the user guide of the relevant wireless accessory.
11.4 Cleaning thin tubes and domes
1. Unscrew the thin tubes from the HA counter clockwise before
cleaning them.
2. Use a damp cloth to wipe down thin tubes, domes and hearing aid.
3. Push the black cleaning wire through the thin tube to clear out
moisture and debris. Insert the
cleaning wire opposite the dome.
iNOTE: We recommend that you change the thin tube and the dome
system every three months. If the parts get s or brile, change them
sooner.
11.5 iCare and maintenance
Please follow the advices below to have the best user experience and to
prolong the life of your hearing aids.
1. Keep your hearing aids dry and clean
2. Open the baery door to dry out your hearing aids when you are not
wearing them
3. Wipe the hearing aids with a so cloth aer use to remove grease or
moisture
4. Do not wear your hearing aids when pung on cosmecs, perfume,
aer-shave, hair spray, loon etc. These might discolour the hearing
aid or get into the hearing aid causing damage
5. Do not immerse your hearing aid in any liquid
6. Keep your hearing aids away from excessive heat and direct sunlight.
The heat may deform the shell, damage the electronics and
deteriorate the surfaces
7. Do not swim, shower or steam bathe while wearing your hearing aids

34 35
If you have two wireless hearing aids that support ear-to-ear
synchronizaon this funconality can be enabled by your hearing care
professional. This will cause the Tinnitus Sound Generator to synchronize
the sound in both hearing aids.
If your nnitus troubles you only in quiet environments, your doctor,
audiologist or hearing care professional can set the TSG module so that it
becomes audible exclusively in such surroundings. The overall sound level
can be adjusted via an oponal volume control. Your doctor, audiologist or
hearing care professional will review with you the need for having such a
control.
For hearing aids where ear to ear synchronizaon is enabled, your
hearing care professional can also enable environmental monitoring
synchronizaon so that the TSG noise level is automacally adjusted
simultaneously in both hearing aids dependent on the background
sound level. Addionally, if the hearing aid has a volume control, then
the background noise level monitored by the hearing aid and the volume
control can be used simultaneously to adjust the generated noise level in
both hearing aids.
13.2.3 Thesciencconceptsthatformthebasisforthedevice
The TSG module provides sound enrichment with the aim of surrounding
the nnitus sound with a neutral sound, which is easily ignored. Sound
enrichment is an important component of most approaches to nnitus
management, such as Tinnitus Retraining Therapy (TRT).
To assist habituaon to nnitus, this needs to be audible. The ideal level of
the TSG module, therefore, should be set so that it starts to blend with the
nnitus, and so that you can hear both your nnitus as well as the sound
used.
In a majority of instances, the TSG module can also be set to mask the
nnitus sound, so to provide temporary relief by introducing a more
pleasant and controllable sound source.
13 Tinnitus Sound Generator module
13.1 Intended use for TSG module
Your hearing aid includes the Tinnitus Sound Generator (TSG) module, a
tool for generang sounds to be used in nnitus management programmes
to relieve suering from nnitus.
The TSG can generate sounds adjusted to the specic therapeuc needs
and your personal preference as determined by your doctor, audiologist, or
hearing care professional.
13.2 User instrucons for the TSG module
13.2.1Descriponofthedevice
The Tinnitus Sound Generator (TSG) Module is a soware tool that
generates sounds to be used in nnitus management programmes to
relieve suering from nnitus.
Depending on the selected hearing aid programme and the environment
you are in, you will somemes hear the therapeuc sound resembling a
connuous or uctuang noise.
13.2.2 Explanaonofhowthedevicefuncons
The TSG module is a frequency and amplitude shaped white-noise
generator. Noise signal level and frequency characteriscs can be adjusted
to the specic therapeuc needs as determined by your doctor, audiologist
or hearing care professional.
Your doctor, audiologist or hearing care professional can modulate the
generated noise with the purpose of making it more pleasant. The noise
can then resemble, for example, crashing waves on a shore.
Modulaon level and speed can also be congured to your likes and needs.
An addional feature can be enabled by your hearing care professional that
allows you to select predened sounds that simulate sounds from nature,
such as breaking waves or running water.

36 37
13.3 Technical specicaons
13.3.1Audiosignaltechnology
Digital.
13.3.2 Available sounds
White noise signal which can be shaped with the following conguraons:
The white noise signal can be modulated in amplitude with an aenuaon
depth of up to 14dB.
High-pass lter Low-pass lter
500 Hz 2,000 Hz
750 Hz 3,000 Hz
1,000 Hz 4,000 Hz
1,500 Hz 5,000 Hz
2,000 Hz 6,000 Hz
13.3.3PrescriponuseofaTinnitusSoundGeneratorhearingaid
The TSG module should be used as prescribed by your doctor, audiologist
or hearing healthcare professional. In order to avoid permanent hearing
damages, the maximum daily usage depends on the level of the generated
sound.
Should you develop any side eects from using the sound generator, such
as dizziness, nausea, headaches, perceived decrease in auditory funcon
or increase in nnitus percepon, you should disconnue use of sound
generator and seek medical evaluaon.
The target populaon is primarily the adult populaon over 18 years
of age. This product may also be used with children 5 years of age or
older. However, children and physically or mentally challenged users will
require training by a doctor, audiologist, hearing healthcare professional
or the guardian for the inseron and removal of the hearing instrument
containing the TSG module.
13.2.4 TSGvolumecontrol
The sound generator is set to a specic loudness level by the hearing
healthcare professional. When switching the sound generator on, the
volume will have this opmal seng. Therefore, it might not be necessary
to control the volume (loudness) manually.
However, the volume control provides the ability to adjust the volume, or
amount of smulus, to the liking of the user.
The volume control is an oponal feature in the TSG module used for
adjusng the sound generator output level. To prevent unintended usage
by pediatric or physically or mentally challenged users, the volume control
must, if enabled, be congured to only provide a decrease of the sound
generator output level.
13.2.5 UsingTSGwithsmartphoneapps
The nnitus sound generator control via hearing aid push buons can be
enhanced with wireless control from a TSG control app on a smartphone
or mobile device. This funconality is available in supported hearing aids
when a hearing healthcare professional has enabled the TSG funconality
during ng of the hearing aid.
To use smartphone apps the hearing aid must be connected with the
smartphone or mobile device.
i NOTE: To use smartphone apps, the hearing aid must be connected
with the smartphone or mobile device.
iNOTE: To use smartphone apps, the hearing aid must be connected
with the smartphone or mobile device.

38 39
13.4.2 iTinnitusSoundGeneratorwarningtohearingcareprofessionals
A hearing care professional should advise a prospecve sound generator
user to consult promptly with a licensed physician (preferably an ear
specialist) before geng a sound gen-erator.
If the hearing care professional determines through inquiry, actual
observaon, or review of any other available informaon concerning
the prospecve user that the prospecve user has any of the following
condions:
1. Visible, congenital or traumac deformity of the ear
2. History of acve drainage from the ear within the previous 90 days
3. History of sudden or rapidly progressive hearing loss within the
previous 90 days
4. Acute or chronic dizziness
5. Unilateral hearing loss of sudden or recent onset within the previous
90 days 6.
6. Audiometric air-bone gap equal to or greater than 15 dB at 500 hertz
(Hz), 1,000 Hz, and 2,000 Hz
7. Visible evidence of signicant cerumen accumulaon or a foreign
body in the ear canal
8. Pain or discomfort in the ear
iCAUTION: THE MAXIMUM OUTPUT OF THE SOUND GENERATOR
FALL INTO THE RANGE THAT CAN CAUSE HEARING LOSS
ACCORDING TO OSHA REGULATIONS. IN ACCORDANCE WITH NIOSH
RECOMMENDATIONS, THE USER SHOULD NOT USE THE SOUND
GENERATOR FOR MORE THAN EIGHT (8) HOURS A DAY WHEN SET TO
S LEVEL OF 85 DB SPL OR ABOVE. WHEN THE SOUND GENERATOR
IS SET TO LEVELS OF 90 DB SPL OR ABOVE, THE USER SHOULD NOT
USE THE SOUND GENERATOR FOR MORE THAN TWO (2) HOURS PER
DAY. IN NO CASE SHOULD THE SOUND GENERATOR BE WORN AT
UNCOMFORTABLE LEVELS.
13.3.4Importantnoceforprospecvesoundgeneratorusers
A nnitus masker is an electronic device intended to generate noise of
sucient intensity and bandwidth to mask internal noises. It is also used as
an aid in hearing external noises and speech.
Good health pracce requires that a person with a nnitus condion have
a medical evaluaon by a licensed physician (preferably a physician who
specializes in diseases of the ear) before using a sound generator. Licensed
physicians who specialize in diseases of the ear are oen referred to as
otolaryngologists, otologists or otorhinolaryngologists.
The purpose of medical evaluaon is to assure that all medically treatable
condions that may aect nnitus are idened and treated before the
sound generator instrument is used.
The sound generator instrument is a tool to generate sounds to be used
with appropriate counseling and/ or in a nnitus management programme
to relieve paents suering from nnitus.
13.4 iTinnitus Sound Generator warnings
1. Sound generator can be dangerous if improperly used
2. Sound generators should only be used as advised by your doctor,
audiologist, or hearing care professional
3. Sound generators are not toys and should be kept out of reach of
anyone who might cause themselves injury (especially children and
pets)
13.4.1 iTinnitusSoundGeneratorprecauons
Should the user develop any side eects from using the sound generator,
such as dizziness, nausea, headaches, perceived decrease in auditory
funcon or increase in nnitus percepon, the user should disconnue use
of the sound generator and seek medical evaluaon.
To prevent unintended usage by paediatric or physically or mentally
disabled users, the volume control must, if enabled, be congured to only
provide a decrease of the sound generator output level.