Phonak iCube User manual

User Guide
iCube™
029-0693-02/V1.00/2008-01/A+W Printed in Switzerland © Phonak AG All rights reserved
www.phonak.com 0682 !
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23
Programming hearing
instruments without clients 25
Reset button 26
Indicators 28
Battery indicator 28
Fitting status indicator 30
Software indicators 32
Important information 34
Maintenance and care 34
Safety notice and other important
information 35
Troubleshooting 38
Declaration of conformity 40
Service and warranty 41
Phonak distributors worldwide 42
Contents
Welcome 5
Description 6
iCube accessories 7
Getting started 8
Installing and using the iCube charger 8
Charging the battery 9
Operating time 10
Battery status 11
Turning iCube ON/OFF 12
Turning iCube ON 12
Turning iCube OFF 12
Connecting iCube to your computer 13
Connecting via Bluetooth 13
Deleting Bluetooth pairing 19
Connecting via USB cable 20
iPFG System Configuration options 21
Using iCube 22
Wearing iCube 22
Detecting and programming
hearing instruments 23
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Congratulations on choosing iCube from Phonak,
the first manufacturer to offer you CableFree Fitting.
iCube enables the wireless transfer of fitting data
from your PC directly to your client’s hearing
instruments. Based on Bluetooth technology the
fitting process is fast, smooth and stable, and
most importantly, cable-free.
Please read this manual carefully to benefit from all
the features of your iCube. For further information,
please visit the Phonak website www.phonak.com.
Phonak – life is on
For your safety, carefully read the chapter
“Important information” on pages 34-39.
Welcome
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6
햲Neckloop
햳Right side fitting indicator
햴Battery indicator
햵Bluetooth / left side fitting indicator
햶Not supported
햷ON/OFF button
햸Bluetooth pairing button
햹Reset button (covered)
햺Detachable cover
햻Audio & FM connection (not supported, do not use!)
햽Mini USB charging and programming connection
iCube
햷
햸햹
햲
햺
햴햳햵 햶
햻햽
7
• USB cable, 3 m (10 ft.)
• iCube charger
• USB Bluetooth adaptor
• USB hub
Contents may vary depending on country.
iCube accessoriesDescription
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Installing and using the iCube charger
Install the iCube charger by plugging the power
supply into a power outlet and docking iCube into the
iCube charger as shown below.
It is recommended that you use the iCube charger to
store and charge iCube whenever it is not in use.
This way it will be sufficiently charged and ready for
the next fitting session.
Getting started
9
Charging the battery
Your iCube has an internal, rechargeable battery.
As soon as you place your iCube on the iCube charger,
the battery starts charging.
For safety reasons, recharge the battery only with
chargers supplied by Phonak.
During the charging process, the battery indicator is
lit solid. Once the battery is fully charged, the battery
indicator will start flashing slowly. Normally, charging
an empty battery takes about 90 minutes. It is safe
to leave the charger connected overnight — the battery
cannot be overcharged.
When charging your iCube for the first time,
leave it to charge for at least three hours (even
if the battery indicator starts flashing earlier).
A new battery’s full performance is achieved only
after two or three complete charge and discharge
cycles.
iCube
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Getting started
Your iCube battery can be charged hundreds of times.
If the operating time of your iCube reduces substantially,
please contact your local Phonak representative.
Operating time
Battery consumption and the operating time of the
iCube greatly depend on the usage of the device.
Heavy use will reduce the operating time of your iCube
between battery recharges.
Fully charged, your iCube will operate for up to
four hours in normal use.
11
Battery status
While turned ON, your iCube indicates the battery
status on the battery indicator LED as follows:
• Yellow, slow flash 컄Battery level is high.
• Yellow, fast flash 컄Battery level is low.
Once the fast flashing starts, your iCube will still
operate for about an hour, but you should recharge
the battery as soon as possible.
Low battery status is also indicated in iPFG in the
“CableFree Fitting Status” dialog.
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12
Turning iCube ON/OFF
Turning iCube ON
To turn ON your iCube, press and hold the ON/OFF
button for about a second until you see the battery
indicator turn ON. Once your iCube is fully operational,
the battery indicator will flash slowly.
Turning iCube OFF
To turn OFF your iCube, press and hold the ON/OFF
button for about two seconds until you see the battery
indicator turn ON. Release the ON/OFF button. Once
you release the ON/OFF button, the battery indicator
will go dark and your iCube is OFF.
햲
햳
Getting started
Connecting iCube to your computer
iCube was designed to bring you the benefits of
CableFree Fitting via Bluetooth connection. However,
there are locations where Bluetooth connections are
not allowed, so iCube can alternatively be used with a
USB connection. In either case, before you can start
using your iCube it needs to be connected with your
computer.
Before you continue, make sure the iCube battery
charge is high.
Connecting via Bluetooth
Connecting your iCube via Bluetooth is done in three
steps:
1. Prepare the Bluetooth connection on your computer
To use iCube wireless via Bluetooth make sure that you
have Bluetooth activated. If your computer is equipped
with Bluetooth built in, find the Bluetooth settings
and activate it. For specific instructions please refer to
the documentation of the computer and operating
system you are using.
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14
Getting started
If you are using NoahLink and you have already
installed the corresponding external Bluetooth adaptor,
you can use that same adaptor for iCube.
If your computer is neither equipped with Bluetooth
built in nor with a NoahLink compatible Bluetooth
adaptor, use the Bluetooth adaptor accessory provided
by Phonak. Refer to the “quick start guide” document
available with the adaptor's Software CD and follow
the instructions.
iCube works within a Bluetooth operating range of
up to 10 meters (33 ft.) of the fitting computer.
2. Start the Connection Wizard for iCube
With Bluetooth functionality turned ON, you can now
initiate the connecting process via the iPFG fitting
application. In iPFG, press the iCube status button
which is located at the right-hand side of the iPFG
screen.
If no iCube has been previously connected, pressing
the iCube status button will start the “Connection
Wizard for iCube”. (Later, pressing the iCube status
button will guide you directly to the “CableFree
Fitting Status” screen as described on page 18).
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Getting started
3. Pairing iCube with your computer
Select “Use iCube via Bluetooth” and the pairing wizard
will guide you through the process of pairing iCube
with your computer. Pairing is necessary to control
which Bluetooth devices are permitted to communicate
with each other. It needs to be completed only once,
before first use.
17
To initiate the pairing process on iCube, set the
device into pairing mode by pressing and holding the
Bluetooth pairing button for 2 seconds until the
Bluetooth indicator is blue and flashing fast. iCube is
now in pairing mode for two minutes or until
pairing is completed.
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18
Getting started
Follow the instructions to complete pairing and
finish the connection process for iCube. Upon
successful completion, the “CableFree Fitting Status”
will inform you about the status of iCube:
Deleting Bluetooth pairing
Please note that only one iCube can be paired with
your computer. If you wish to connect a different
iCube to your computer, select “Configuration”,
“System Settings”, "Communication" from the menu
bar of the fitting application. This will provide you
with the option of removing the existing device.
If you wish to delete the Bluetooth pairing from your
iCube, press and hold the Bluetooth pairing button
for about 10 seconds until the Bluetooth indicator is
lit solid blue.
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Getting started
Connecting via USB cable
If you wish to connect your iCube via USB cable instead
of Bluetooth, start the “Connection Wizard for iCube”
in the iPFG fitting application as described on page 14
and choose to use iCube via USB cable.
When prompted by the wizard, connect the Mini USB
plug of the enclosed USB cable as indicated below.
Attach the other end of the cable to a USB socket of
your computer.
Use the optional USB hub
accessory if there is no free
USB socket on your computer.
21
When connecting iCube for the first time via USB,
your computer will start searching for the associated
driver software. Depending on the operating system,
you may be presented with an installation wizard:
"Found New Hardware Wizard". If so, let your
computer automatically install the necessary driver
software. The driver software has already been
installed during the iPFG installation and should be
identified by the wizard. It is not necessary to
insert the iPFG installation CD.
After successful installation of the USB driver, continue
with the "Connection Wizard for iCube" and follow
the instructions. No pairing is required for the USB cable
connection. Upon successful completion of the
connecting process, the “CableFree Fitting Status” will
inform you about the status of iCube.
iPFG System Configuration options
The “Pairing Wizard for iCube” can also be accessed
via the “Configuration”, “System Settings”,
"Communication" menu bar of the fitting application.
In the same menu you can also select or deselect
iCube. Additionally, you can initiate here the Bluetooth
pairing process as described earlier.
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22
Before using iCube to fit a client with hearing
instruments, make sure the battery is sufficiently
charged. Remove iCube from the iCube charger
and turn it ON.
Wearing iCube
Open the neckloop by unplugging the jack, and place
iCube around your client’s neck as shown below.
(Re)connecting the neckloop
will activate the built-in
antenna and enable iCube to
operate correctly.
Using iCube
Detecting and programming hearing instruments
In wireless fitting, where there are no left and right
fitting cables, the assignment of left/right is done via
the fitting application.
Click the “Detect” button which is located on the
toolbar and in the “Instrument Selection” screen to
identify the hearing instruments.
Follow the iPFG instructions to assign (or reassign) each
hearing instrument to the desired side (left or right).
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Continue by selecting to use either the settings
from the hearing instruments ("HI") or from iPFG.
Now the hearing instruments and iCube are ready
for fitting.
At the end of the fitting, during the programming
of hearing instruments, the right side and the
left side fitting indicator flash fast red, and blue,
respectively.
Programming hearing instruments without clients
When programming hearing instruments without having
your clients wear them, make sure they are in range
of iCube. Place both hearing instruments and iCube as
shown in the following picture.
iCube
Using iCube
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If, for some reason, iCube becomes unresponsive,
remove the cover by sliding it upwards. Then press the
reset button as shown in the picture. The Bluetooth
pairing will not be lost.
If all three indicators on your iCube are
lit solid, this may indicate a software problem.
Refer to Troubleshooting section.
Reset button
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Yellow
Slow flash
Yellow
Fast flash
Yellow
Lit solid
28 29
Battery indicator
Indicators
Battery full
Battery empty
Battery charging
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Fitting status
Indicators
Red
Right fitting
status indicator
flashing fast.
Blue
Left fitting
status indicator
flashing fast.
iCube is programming
the right hearing
instrument.
iCube is programming
the left hearing
instrument.
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Software indicators
iCube is built such that it can be upgraded whenever
new functionalities are available. Follow the instructions
provided together with the new software version.
Indicators
Red / yellow / blue
All three indicators
flash fast.
Red / yellow / blue
All three indicators
lit solid.
iCube is being upgraded.
This may indicate a software problem.
Refer to Troubleshooting section.
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Safety notice and other important information
Keep this device out of reach of children under
3 years.
Persons using medical devices such as pacemakers
are not permitted to use this device.
X-ray radiation (e.g. CT scans, MRI scans) may
adversely affect the correct functioning of this device.
We recommend that you keep iCube outside the
X-ray radiation procedure rooms.
High-powered electronic equipment, larger
electronic installations and metallic structures may
impair and significantly reduce the operating
range.
External devices may only be connected if they
have been tested in accordance with corresponding
IECXXXXX standards.
Important information
Maintenance and care
Clean iCube using a damp cloth. Never use
household cleaning products (washing powder,
soap, etc.) or alcohol to clean the device.
Protect iCube from excessive moisture and heat.
Protect it from excessive shock and vibration.
When iCube is not in use, turn it OFF and store it
in the iCube charger so it will be sufficiently
charged and ready for the next fitting session.
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The digitally-coded, inductive transmission
technology used in this device is extremely reliable
and experiences virtually no interference from
other devices. It should be noted, however, that when
operating the device near a computer terminal
or other strong electromagnetic fields, it may be
necessary to be at least 60 centimeters (24“) away
to ensure proper operation.
If the hearing instrument do not respond to the
device because of an unusual field disturbance,
move away from the disturbing field.
Use only original Phonak accessories.
Opening iCube might damage it. If problems occur
which cannot be resolved by following the remedy
guidelines in the troubleshooting section of this
user guide, contact your local Phonak representative.
iCube may only be repaired by an authorized service
center.
Important information
Do not make any changes or modifications to this
device.
Do not unplug the neckloop when iCube is saving
data to the hearing instruments. Keep the neckloop
closed when iCube is not in use or stored on the
iCube charger.
If you use several iCubes in the same building, be
aware that their inductive field can disturb one
another if within a range of 2 meters (6 feet). This
may even occur when used in different rooms.
Do not use iCube while charging.
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Troubleshooting
Situation
iCube is no longer
recognized by the
computer to which it
was previously paired.
iCube turns OFF.
iCube is unresponsive
and all three indicators
are lit solid.
A second or different
iCube cannot be connected
to my computer.
Remedy
Find the Bluetooth settings on your computer and
turn Bluetooth functionality ON.
Move iCube closer to your computer.
Charge iCube.
Unplug the USB cable and press the reset button.
If the problem persists, delete Bluetooth pairings and
press the reset button again. If the problem still
persists, contact your local Phonak representative.
Start the “Pairing Wizard for iCube” which will provide
you with the option of removing the existing device.
To delete the Bluetooth pairing from your iCube, press
and hold the Bluetooth pairing button for about 10
seconds until the Bluetooth indicator is lit solid blue.
Most probable cause
The Bluetooth
functionality of your
computer may be disabled.
iCube is out of range.
The battery is empty.
This may indicate
a software problem.
Only one iCube can
be paired with your
computer.
Important information
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