Problem What to do
There is no sound from my Wireless
Headphones
Check that the volume is not set to the minimum.
Make sure that a song is playing and not paused
Poor sound reception / quality of audio
not as good.
Make sure your headphones are charged.
Make sure you are within 10m of your Bluetooth
device.
Some of the buttons on the Wireless
Headphones are not working
This may be caused by electrostatic discharge. Turn
the Wireless Headphones o, reconnect after a few
seconds.
Make sure that the Bluetooth function is activated
on your Bluetooth device.
I cannot nd ‘GMHP1’
on the Bluetooth device
Repeat the steps to pair your headphones to your
Bluetooth device.