Gree FLEXX Series Operating instructions

Installation & Owner's Manual
Indoor Unit
Original Instructions
Air Conditioners
Air Handlers
Models:
FLEXX24HP230V1AH
FLEXX36HP230V1AH
FLEXX48HP230V1AH
FLEXX60HP230V1AH
FLEXX
Thank you for choosing our product.
Please read this Installation & Owner’s Manual carefully before
operation and retain it for future reference.
If you lose this Manual, please contact your local distributor or
visit www.greecomcomfort.com/resources now to download and
file the electronic version.

To Users
Thank you for selecting Gree’s product. Please read this instruction manual
carefully before installing and using the product, so as to master and correctly use
the product. In order to guide you to correctly install and use our product and
achieve expected operating effect, we hereby instruct as below:
(1) This appliance can be used by children aged from 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards
involved. Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
(2) In order to ensure reliability of product, the product may consume some power
under stand-by status for maintaining normal communication of system and
preheating refrigerant and lubricant. If the product is not to be used for long,
cut off the power supply; please energize and preheat the unit in advance
before reusing it.
(3) Please properly select the model according to actual using environment;
otherwise it may impact the using convenience.
(4) This product has gone through strict inspection and operational test before
leaving the factory. In order to avoid damage due to improper disassembly and
inspection, which may impact the normal operation of unit, please do not
disassemble the unit by yourself. Contact a licensed HVAC professional
for maintenance, if necessary.
(5) When the product is faulted and cannot be operated, please contact a
licensed HVAC professional as soon as possible by providing the
following information.
1) Contents of nameplate of product (model, cooling/heating capacity,
product No., serial number and date of manufacture).
2) Malfunction status (specify the situations before and after the error occurs).
(6) All the illustrations and information in the instruction manual are only for
reference. We continuously seek to improve our products. We reserve the
right to make necessary revisions in the product from time to time

for sales or production purposes and reserve the right to revise the contents
without further notice.
(7) If the power cord is damaged, it must be replaced by a licensed HVAC
contractor or electrician.
(8) Gree Electric Appliances Inc. of Zhuhai assumes no responsibility for personal
injury, property loss or equipment damage caused by improper installation and
commissioning, unnecessary maintenance, or not following relevant national
rules and regulations, industrial standards and requirements in this instruction
manual.
(9) The final right to interpret for this instruction manual belongs to Gree Electric
Appliances Inc. of Zhuhai.
Exception Clauses
Manufacturer will bear no responsibilities when personal injury or property loss
is caused by the following reasons:
(1) Damage the product due to improper use or misuse of the product.
(2) Altering, changing, maintaining or using the product with other
equipment without following the instruction manual of manufacturer.
(3) After verification, the defect of product is directly caused by corrosive gas.
(4) After verification, defects are due to improper operation during transportation
of product.
(5) Operating, repairing or servicing the unit without following the instruction
manual or related regulations.
(6) After verification, the problem or dispute is caused by the quality specification
or performance of parts and components that produced by other
manufacturers.
(7) The damage is caused by natural calamities, bad using environment or force
majeure.

Contents
1 Safety Precautions ............................................................ 1
2 Product Introduction ......................................................... 2
2.1 Product Description ................................................................2
2.2 Optional Accessories..............................................................2
2.3 Physical Dimension ................................................................3
2.4 Names of Main Parts ..............................................................4
2.5 General Information ...............................................................4
3 Preparative for Installation................................................ 5
3.1 Pre-Installation Instruction ......................................................5
3.2 Important Safety Instructions ..................................................5
4 Installation.......................................................................... 8
4.1 Unit Inspection .......................................................................8
4.2 Location .................................................................................8
4.3 Piping Work............................................................................9
4.4 Condensate Removal ........................................................... 10
4.5 Ductwork .............................................................................. 11
4.6 Electric Heater ..................................................................... 12
4.7 Electrical Installation ............................................................ 13
5 Installation Check and Trial Run .................................... 18
5.1 Checking Items after Installation .......................................... 18
5.2 Trial Run .............................................................................. 19
6 Common Malfunction and Elimination .......................... 20
7 Maintenance and Care..................................................... 21
7.1 Drain Pipe ............................................................................ 21
7.2 Notice before Seasonal Use................................................. 21
7.3 Maintenance after Seasonal Use ......................................... 22
7.4 Parts Replacement............................................................... 22

8After-Sales Service .......................................................... 22
9. ADDENDUM.................................................................... 23
9.1 Air Handler Dip Switch Settings................................... 23
This marking indicates that this product should not be disposed with other
household wastes. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, recycle it responsibly to
promote the sustainable reuse of material resources. To return your
used device, please use the return and collection systems or contact the
retailer where the product was purchased. They can dispose of this
product for environmental safe recycling.

Air Handlers
1
1 Safety Precautions
This product can’t be installed at corrosive, inflammable or explosive
environment or the place with special requirements, such as kitchen. Otherwise, it
will affect the normal operation or shorten the service life of the unit, or even cause
fire hazard or serious injury. As for above special places, please adopt special air
conditioner with anti-corrosive or anti-explosion function.
Improper installation, adjustment, alteration, service, maintenance, or use can
cause explosion, fire, electrical shock, or other conditions which may cause death,
personal injury, or property damage. Consult a qualified installer, service agency, or
your distributor or branch for information or assistance. The qualified installer or
agency must use factory--authorized kits or accessories when modifying this
product. Refer to the individual instructions packaged with the kits or accessories
when installing. Follow all safety codes. Wear safety glasses, protective clothing,
and work gloves. Use quenching cloth for brazing operations. Have fire extinguisher
available. Read these instructions thoroughly and follow all warnings or cautions
included in literature and attached to the unit. Consult local building codes and
National Electrical Code (NEC) for special requirements. Recognize safety
information. This is the safety--alert symbol .
When you see this symbol on the unit and in instructions or manuals, be alert to
the potential for personal injury. Understand these signal words: DANGER,
WARNING, CAUTION and NOTICE. These words are used with the safety--alert
symbol.
Indicates a hazardous situation that, if not avoided, will result in
death or serious injury.
Indicates a hazardous situation that, if not avoided, could result
in death or serious injury.
Indicates a hazardous situation that, if not avoided, may result
in minor or moderate injury.
Indicates important but not hazard-related information, used to
indicate risk of property damage.

Air Handlers
2
Electrical shock hazard:
Failure to follow this warning could result in personal injury or death.
Before installing, modifying, or servicing system, main electrical disconnect
switch must be in the OFF position. There may be more than 1 disconnect switch.
Lock out and tag switch with a suitable warning label.
2 Product Introduction
2.1 Product Description
GREE air handlers offer the perfect combination of superior product quality,
operating efficiency, operating sound levels and value for money. The condensing
unit uses the environmentally friendly refrigerant R410A, which is chlorine-free to
help prevent damage to the ozone layer.
2.2 Optional Accessories
Indoor unit accessories
No.
Name
Appearance
Q'ty
Usage
1 Adapter
pipe 1
Connect the
unit with the
liquid pipe
2 Adapter
pipe 1
Connect the
unit with the
gas pipe

Air Handlers
3
2.3 Physical Dimension
Unit: inch(mm)
Model
Dimension
W
D
H
A
B
FLEXX24HP230V1AH
FLEXX36HP230V1AH 21-1/4(540) 21-1/4(540) 48-1/4(1224) 11-5/8(295) 20(508)
FLEXX48HP230V1AH
FLEXX60HP230V1AH 24-3/4(630) 21-1/4(540) 57(1448) 11-5/8(295) 20(508)

Air Handlers
4
2.4 Names of Main Parts
2.5 General Information
Model
Cooling capacity(ton)
Optional electric heater (KW)
FLEXX24,36HP230V1AH 2.0 / 3.0 5
FLEXX24,36HP230V1AH 8
FLEXX36,48,60HP230V1AH 10
FLEXX48,60HP230V1AH 15
Model Motor @ 230V ~, 60Hz
HP FLA
FLEXX24HP230V1AH
FLEXX36HP230V1AH 1/2 2.1
FLEXX48HP230V1AH
FLEXX60HP230V1AH 1 3.2
Unit: in (mm)
Model Filter size
FLEXX24HP230V1AH
FLEXX36HP230V1AH
19 1/4 x 20 1/4 x 1/2
(490×516×15)
FLEXX48HP230V1AH
FLEXX60HP230V1AH
20 1/2 x 20 1/4 x 1/2
(525×516×15)
20
FLEXX48,60HP230V1AH
2.0 / 3.0
3.0 / 4.0 / 5.0
4.0 / 5.0
4.0 / 5.0
FLEXXHTR5KW
FLEXXHTR8KW
FLEXXHTR10KW
FLEXXHTR15KW
FLEXXHTR20KW

Air Handlers
5
3 Preparation for Installation
3.1 Pre-Installation Instruction 3.1.1 Checking
Product Received
After receiving the product, please check if there is any damage caused by
transportation. Shipping damage is the responsibility of the carrier. Verify the model
number, specifications and accessories are correct prior to installation. The
distributor or manufacturer will not accept claims from dealers for transportation
damage or installation of incorrectly shipped units.
3.1.2 Before Installation
Carefully read all instructions for the installation prior to installing product. Make
sure each step or procedure is understood and any special considerations are taken
into account before starting installation. Assemble all tools, hardware and supplies
needed to complete the installation. Some items may need to be purchased locally.
Make sure everything needed to install the product is on hand before starting.
3.1.3 Codes & Regulations
This product is designed and manufactured to comply with national codes. It is
installer’s responsibilities to install the product in accordance with such codes
and/or any prevailing local codes/regulations. The manufacturer assumes no
responsibilities for equipment installed in violation of any codes or regulations.
3.1.4 Replacement Parts
When reporting shortages or damages, or ordering repair parts, give the
complete product model and serial numbers as stamped on the product.
Replacement parts for this product are available through your contractor or local
distributor.
3.2 Important Safety Instructions
Recognize safety symbols, words, and labels
The following symbols and labels are used throughout this manual to indicate

Air Handlers
6
immediate or potential hazards. It is the owner’s responsibility to read and comply
with all safety information and instructions accompanying these symbols. Failure to
heed safety information increases the risk of serious personal injury or death,
property damage and/or product damage.
Immediate hazards which will result in property damage, product
damage, severe personal injury or death.
Hazards or unsafe practices could result in property damage,
product damage, severe personal injury or death.
Hazards or unsafe practices which may result in property damage,
product damage, severe personal injury or death.
Before serving or installing this equipment. The electrical power
to this unit must be in the “off ” position. Caution, more than one disconnect may
exist. Failure to observe this warning may result in an electrical shock that can
cause personal injury or death.
The United States Environmental Protection Agency (“EPA”) has issued various
regulations regarding the introduction and disposal of refrigerants introduced into
this unit. Failure to follow these regulations may harm the environment and can lead
to the imposition of substantial fines. These regulations may vary due to the
passage of laws. A certified technician must perform the installation and service of
this product. Should questions arise, contact your local EPA office.
Due to high system pressure and electrical shock in potential, installation and
service work can be dangerous. Only trained and qualified persons are permitted to
install or service this equipment. Observe all warnings contained in this manual and
labels/tags attached to the equipment.
This product is factory shipped for use with a 208/230V-1Ph-60Hz electrical
power supply. This air handler must not be reconfigured to operate with any other
power supply.
The unit must have an uninterrupted, unbroken electric grounding to minimize
the possibility of personal injury if an electric fault occurs. The electric grounding

Air Handlers
7
circuit may consist of an appropriate sized power cord which connected with the
grounding piece located in the unit control box and also connecting to the building
electric service panel. Other methods of grounding are permitted if performed in
accordance with the “National Electric Code” (NEC)/ “American National Standards
Institute” (ANSI)/ “National Fire Protection Association” (NFPA) 70 and local/state
codes. In Canada, electric grounding conforms to the Canadian electric code CSA
c22.1. failure to observe this warning can result in electrical shock that can cause
personal injury.
Special warning for installation of furnaces or air handling units in
enclosed areas, such as garages, utility rooms or parking areas.
Carbon monoxide producing devices (such as an automobile, space heater,
gas water heater, etc.) should not be operated in enclosed areas such as
unventilated garages, utility rooms or parking areas because of the danger of
carbon monoxide (CO) poisoning resulting from the exhaust emissions. If a furnace
or air handler is installed in an enclosed area such as a garage, utility room or
parking area and a carbon monoxide producing device is operated therein, there
must be adequate ventilation directly to outside.
This ventilation is necessary to avoid the danger of CO poisoning which can
occur if a carbon monoxide producing device continues to operate in the enclosed
area. Carbon monoxide emission can be (re)circulated throughout the building if the
furnace or air handler is operating in any mode.
CO can cause serious illness including permanent brain damage or death.

Air Handlers
8
4 Installation
4.1 Unit Inspection
Upon delivery, inspect the unit for damage. Any damage must be reported
immediately to the carrier. Do not install such an equipment damaged by freight
which determines the integrity and safety of the unit.
Please check the equipment model number to ensure the unit is appropriately
sized for the condensing unit.
If an incorrect unit is supplied, it must not be installed and it is to be returned to
the supplier. The manufacturer assumes no responsibility for the installation of
incorrectly delivered units. The evaporator coil contains high-pressure inert gas for
holding charge.
4.2 Location
This air handler is designed for indoor installation only. Do not
install it outdoors.
When installing the air handler, take consideration to minimize the length of
refrigerant tubing as much as possible. Do not install the air handler in a location
either above or below the condenser that violates the instructions provided with the
condenser. Service clearance is to take precedence. Allow a minimum of 24” in front
of the unit for service clearance. When installing in an area directly over a finished
ceiling (such as an attic), an emergency drain pan is required directly under the unit.
See local and state codes for requirements. When installing this unit in an area that
may become wet, elevate the unit with a sturdy, non-porous material. In installations
that may lead to physical damage (i.e. a garage) it is advised to install a protective
barrier to prevent such damage.
This air handler is designed for a complete supply and return ductwork system.
Do not operate this product without all ductwork attached.
Based upon the actual conditions, if air handler is installed as Fig. A or Fig. B
make sure that there is enough space for care and maintenance and the air
handler is not accessible to the general public.

Air Handlers
9
A B
4.3 Piping Work
4.3.1 Specification of Connection Pipe
Model
External diameter (inch)
Gas pipe
Liquid pipe
FLEXX24HP230V1AH
FLEXX36HP230V1AH
FLEXX48HP230V1AH
FLEXX60HP230V1AH
Φ3/4 Φ3/8
4.3.2 Piping Preparation
4.3.2.1 Solder Connection
All cut ends are to be round, burr free, and cleaned. Failure to follow this
practice increases the chances for refrigerant leakage.

Air Handlers
10
4.3.2.2 Screw Connection
Pipe diameter (inch) Tightening torque (N·m)
Φ1/4
15-30
Φ3/8
35-40
Φ1/2
45-50
Φ5/8
60-65
Φ3/4
70-75
Φ7/8
80-85
4.4 Condensate Removal
(1) Do not connect the condensate drain pipe into sewer pipe or other
pipelines which are likely to produce corrosive or bad odors to prevent the
smell from entering indoors and/or corroding the unit.

Air Handlers
11
(2) Do not connect the condensate drain pipe to any rain drainage pipe to prevent
rain water from backing up and causing property loss or personal injury.
(3) Condensate drain pipe should be connected into dedicated drain system for
the air conditioner.
(4) The drain pan has primary and secondary drain connections. Condensate
removal is performed by attaching a 3/4” PVC pipe to the evaporator coil pan
and terminated in accordance with local or state Plumbing/HVAC codes. The
installation must include a “P” style trap that is located close to the
evaporator coil. Do not over-tighten the drain connection to prevent possible
damage to the evaporator drain pan. See the following figure for details of a
typical condensate line “P” trap.
4.5 Ductwork
This air handler is designed for a complete supply and return ductwork system.
Do not operate the unit without all ductwork attached and completed.
Inadequate ductwork restricts airflow and can result in improper
performance and compressor or heater failure.
Ductwork is to be constructed in a manner that limits restrictions and
maintains suitable air velocity. Ductwork is to be sealed to the unit in a manner to
prevent air leakage and infiltration.
Return ductwork: Do not terminate the return ductwork in an area that
can introduce toxic or objectionable fumes/odors into the ductwork. The return
ductwork is to be introduced into the air handler bottom (up flow configuration).
Return Air Filters: each installation must include a return air filter. This filter may
be installed at the air handler or externally such as a return air filter grille.

Air Handlers
12
4.6 Electric Heater
The air handlers listed in this manual do not have factory installed electric heat.
Electric heat is available as an accessory. Please refer to installation instructions
provided with heater kit for the correct installation procedure.
Refer to the “installing electric heater” section of this manual and
the instructions provided with the heater kit for the correct installation procedure.
The electrical characteristics of the air handler, the electric
heater kit, and the supply power should be identical. This air handler does not have
factory installed electric heater. Electric heater is available as an accessory. If
installing this option, the only heater kits that can be used are the series as indicated
below.
4.6.1 Electric Heater Kits Available
4.6.2 Electric Heater Kits Installation
(1) Ensure that the power supply is disconnected prior to installing the heater kit.
(2) A means of strain relief and conductor protection must be provided at the
supply wire entry into cabinet.
(3) Use copper conductors only.
(4) Installation must follow national electric code and other applicable codes.
(5) If this appliance is installed in an enclosed area such as a garage or utility
room with any carbon monoxide producing source, ensure the area is
properly ventilated.
1) Refer to the Table for appropriate heater kit.
2) Check any physical damage, do not install damaged heater kit.
3) Remove the upper access panel from air handler.
4) Remove cover plate from air handler.
5) Slide the heater kit in to the slot and secure element plate with previously
removed screws.
SEE PAGE 4 FOR HEATER KIT OPTIONS

Air Handlers
13
6) Insert power leads into the circuit breaker lugs or stripped red and black
wires (for heater kit without circuit breaker) and tighten.
7) Connect ground wire to ground lug.
8) Knock off appropriate area of the plastic circuit breaker cover on the access
panel of the air handler. Knock off the holes according to the actual
installation number and positions of circuit breakers. If circuit breaker is not
installed, do not knock off the holes; otherwise, electric shock may occur.
9) Replace access panel and check operation.
10) Connection of power cords and thermostat wires.
4.7 Electrical Installation
4.7.1 Requirement and Notice on Electrical Installation
The electrical installation for the air conditioner should observe the following
requirements:
①.The electrical installation must be conducted by professionals in compliance
with local laws and regulations and the instructions in this manual. Never

Air Handlers
14
extend the power cords. The electric circuit must be equipped with a circuit
breaker and air switch both with sufficient capacity.
②. The unit’s operating power must be within the nominal range stated in the
instruction manual. Use a specialized power circuit for the air conditioner. Do
not draw power from another power circuit.
③. The air conditioner circuit should be at least 1.5m away from any inflammable
surface.
④. The external power cords, the thermostat wires and thermostat must be
effectively fixed.
⑤. The external power cords, the thermostat wires and thermostat can’t directly
contact any hot objects. For example: they must not contact chimney pipes,
warm gas pipes or other hot objects.
⑥. The external power cords, the thermostat wires and thermostat must not be
squeezed. Never pull, stretch or bend the wires.
⑦. The external power cords, the thermostat wires and thermostat must not
collide with any metal beam or edge on the ceiling, or touch any metal burrs
or sharp metal edge around.
⑧. Connect wires correspondingly by referring to the circuit diagram labeled on
the unit or electric box. Screws must be tightened up. Slipped screws must be
replaced by specialized flat-head screws.
⑨. Please use the power cables that are delivered along with the air conditioner.
Do not change the power cables arbitrarily. Do not change the length and
terminals of the power cables. If you want to change the power cables, please
contact Gree’s local service center.
⑩. Wiring terminals should be connected securely to the terminal board. Loose
connection is forbidden.
·. After the electrical installation is finished, please use wire clamps to secure
the power cords and the thermostat wires. Make sure the wires are not
clamped too tight.
·. The wire gauge of power cord should be large enough. Damaged power cords
or other wires must be replaced by specialized wires. Wiring work must be
done according to national wiring rules and regulations.

Air Handlers
15
4.7.2 Electrical Parameters - Without Optional Heater
Model Power supply
Minimum
circuit
ampacity (A)
Maximum
overcurrent
protection (A)
FLEXX24HP230V1AH
FLEXX36HP230V1AH
FLEXX48HP230V1AH
FLEXX60HP230V1AH
208/230V-1Ph-60Hz 4 15
①.Fuse is located on the main board.
②.Install a circuit breaker at every power terminal near the units (indoor unit and
thermostat) with at least 3mm contact gap. The units must be able to be
plugged or unplugged.
③.Circuit breaker and power cord specifications listed in the above table are
determined based on the maximum power input of the units.
④.Specifications of power cords listed in the above table are applicable in a
working condition where ambient temperature is 40°C and multi-core copper
cable (e.g. YJV copper cable, with insulated PE and PVC sheath) is protected
by a conduit, and is resistant to 90°C in maximum (see IEC 60364-5-52). If
working condition changes, please adjust the specifications according to
national standards.
⑤.Specifications of circuit breaker are based on a working condition where the
working temperature is 40°C. If working condition changes, please adjust the
specifications according to national standards.
⑥.Adopt 5pc of AWG18 power cords to be the communication cords between
indoor unit and thermostat. The maximum length is 30m. Please select a
proper length according to local conditions. Communication cords must not be
twisted together.
⑦.The wire gauge of communication cord should not be less than AWG18. It’s
recommended to use AWG18 power cords as the communication cords.