Greenfire Scan-Line Green 100 User manual

Operating Guide
Gr ee nfir e
Danish Design •Danish Quality •Danish Production
www.heta.d k
dk
UK

2
Dear customer,
Congratulations on the purchase of your new pellet stove. We are confident that your
investment will provide you with excellent value and plenty of enjoyment, particularly if you
follow the advice and guidelines laid out in these instructions.
The Greenfire pellet stove is approved under EN 14785; NS 3058/3059; Austria’s 15a; DIN
plus
These approvals are your guarantee as a consumer that the pellet stove meets a number
of specifications and requirements which confirm that the stove is made of high-quality
materials, that it is economical to use, and it is not harmful to the environment.
Please read these instructions for use carefully prior to installation and operation to avoid
personal injury or damage to building parts or the product itself.
HETA A/S
Copyright © 2014. HETA
Jupitervej 22, 7620
Lemvig, Denmark
Tel. [phone]
E-mail: [email protected]
We accept no liability for printing errors and
reserve the right to change the contents without notice.
Heta and Greenfire are
registered trademarks
belonging to Heta A/S.
Printed in Denmark.
First edition, 2014.
Revision 1.01 UK

CONTENTS: Page:
1. Introduction 4
2. Safety information 4
3. General information 5
3.1. Liability 5
3.2. Spare parts 5
4. Installation and ignition 6
4.1. Dimensions 6
4.2. Installing the control panel 7
4.3. Placement 8
4.4. Minimum distance from combustible materials 8
4.5. Proximity to combustible materials 9
4.6. Flue gas system 9
4.7. Chimney draught 9
4.8. External air supply 9
4.9. Failure to ignite 9
4.10. Before the first ignition 10
5. Safety systems 10
5.1. Temporary power failure 11
6. Filling wood pellets 12
7. Cleaning, Maintenance and Service Interval 12
8. Operation and Timer, etc. 13
8.1. Control panel 13
8.1.1. Remote control 13
8.1.2. Menu structure 14
8.2. Menu navigation 15
8.2.1. Active touch buttons 15
8.2.2. Set the clock 15
8.2.3. Manual pellet advancement 15
8.2.4. Set the room temperature 16
8.2.5. Select the heat level 16
8.2.6. Select the convection level 16
8.2.7. Select the pellet quality 16
8.3. Sub-menus 17
8.3.1. Set-up menu 17
8.3.2. Menu item: Time 17
8.4. Timer 18
8.4.1. Setting programmes 18
8.4.2. Setting days 19
8.5. Explanation overview 20
8.5.1. Start-up Sequence 20
8.5.2. Room Temperature Control 20
8.6. Troubleshooting and error reports for the Greenfire pellet stove 21
8.6.1. Troubleshooting 21
8.6.2. Test run of stove 22
8.6.3. Is the stove not burning cleanly? 22
8.6.4. Service technician / Description of problem 23
8.6.5. Overview of errors and alarms 24
9. Warranty 25
10. EU declaration of conformity 26
11. Nameplate 27

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Accompanying your pellet stove you will find:
A. Operating guide / Cleaning manual
B. Cleaning brush
C. Heta glove
D. Power cable
E. Remote control
F. Nameplate
1. Introduction
NB !!!
We advise you to read these instructions carefully, as they describe what you need to do to ensure
your Greenfire pellet stove functions to its full potential.
Warning
The regulations relating to installation and function described in these instructions may differ from
the applicable regulations in the destination country. If this is the case, the regulations applicable
in the destination must be observed. Drawings in these instructions are approximate and not to
scale.
Information
The packaging used provides good protection against damage that might arise during transportation
of the stove. Please check the stove immediately upon delivery. If you notice any visible signs of
damage, contact your dealer without delay.
Description of the stove
The aim of these instructions for use and servicing from Heta is to give the user all the necessary
safety information, in order to prevent any personal injury or damage to stove components or other
items. Please read these instructions carefully before using or performing maintenance on the
appliance.
2. Safety information
Your Greenfire pellet stove must be installed by a technician who has been trained by HETA A/S.
Please read these instructions regarding use and maintenance carefully before installing and
lighting the stove! If you need further information, please contact the dealer from whom you
purchased the stove.
NOTE
The stove has extra protection in line with power regulations, and must have an earthed
electrical connection.
Only quality pellets with a diameter of 6-8 mm should be used as fuel.
Before connecting power to the stove, make sure that the connection between the stove pipe and
chimney is in place.
Never remove the protective grate above the pellet tank.
The stove must be installed in a room with adequate air replacement.
Never open the stove door while the stove is operating. When the stove is lit, the surfaces, glass,
handle and stove pipe will be very hot. While the stove is operating, these components may only
be touched if wearing appropriate protection.

3. General information
The Greenfire pellet stove must only be installed in residential environments. The stove has fully
automatic control, ensuring controlled combustion. The control system manages the ignition
process, five heat levels and shutdown, ensuring that the stove functions correctly.
The design of the bowl used for combustion ensures that most of the ash from the pellets falls into
an ash drawer. However, you should check the burn pot each day, as not all pellets are of equal
quality.
Air flow is used to help keep the glass clean, however it is impossible to avoid the glass becoming
sullied after some usage (see the cleaning manual for cleaning instructions).
Only pellets 6-8 mm in diameter should be used as fuel in the Greenfire pellet stove.
3.1 Liability
By providing these instructions, Heta A/S disclaims all liability, both personal and statutory, for any
accidents that may arise due to failure –either fully or in part –to observe the instructions enclosed
herein.
Heta A/S disclaims all liability in relation to incorrect use of the stove, abnormal usage by the
customer, unauthorised replacement and/or repair, or the use of non-original spare parts for this
model
The manufacturer disclaims all liability, both personal and statutory, direct and indirect, attributable
to:
•Inadequate maintenance
•Failure to observe the instructions in this manual
•Failure to observe safety directions
•Irregular installation with failure to observe applicable standards in the destination country
•Installation carried out by unqualified or untrained personnel
•Replacement or repair not authorised by the manufacturer
•Use of non-original spare parts
•Extraordinary events
3.2 Spare parts
Use only original spare parts
If you have any questions concerning your pellet stove, Heta strongly recommends that you
contact your dealer immediately.

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4. Installation and ignition
4.1 Dimensions
531
914
Air Intake
Flue Outlet
Reset button
307
179
479 125 113

4.2. Installing the control panel.
a) Remove the four screws labelled A.
b) Install the control panel labelled #on the
backplate using the four screws labelled A.
c)
d) Install the communication cable labelled 1
in the communication port labelled 2

8
7,5
cm
5
cm
5
cm
4.3. Placement.
The position of the stove within the home will have a major impact on heat distribution.
Before deciding where to place the stove, it is important to consider the following:
a) The air supply for combustion must come from a ventilated room or an open
outdoor area.
b) Installation in a bedroom is not advised.
c) The stove must be installed in a spacious and central location in the house to ensure the
best heat distribution.
The electrical connection must be with Protective Earth (if the cable included is not long enough to
connect to the closest power outlet, use an extension cord with a Protective Earth connection)
4.4. Minimum distance between the stove and combustible materials.
If positioned as shown, a minimum distance of 7.5 cm must be maintained from the wall, with a gap
of 4 cm behind the stove.
4
cm
If positioned as shown, a minimum distance of 5 cm must be maintained from the walls.

4.5. Proximity to combustible materials.
• Stove sides 7.5 cm
• Stove rear 4 cm
• Furniture in front of the stove 60 cm
• Above the top plate 20 cm
• Vertical flue pipe 22.5 cm
• Horizontal flue pipe 15 cm
The following directions may vary, depending on regional or national directives.
Applicable legislation in the country in which the stove is being installed must always be respected.
If in doubt, contact your authorised Heta dealer.
4.6. The stove’s flue gas system
The flue gas system is dependent on a slight underpressure in th e combustion chamber, and it is
very important that the chimney exhausts to outside air and not to an enclosed or semi-enclosed
room such as a garage, corridor, attic or anywhere else where the flue gases could become
concentrated.
The chimney must always be installed in accordance with national and regional
regulations
4.7. Chimney draught.
Operation of the Greenfire pellet stove is partly independent of the chimney draught, as the flue
gas vacuum pump assists in removing smoke from the combustion chamber. However, if there is a
strong chimney draught, we recommend a draught stabiliser be installed. Otherwise the chimney
will overrun the flue vacuum pump, resulting in too much combustion. The stove operates best with
a chimney draught of 11 pascals (used for testing/approval) in a chimney with a diameter of 80 mm
4.8. External air supply.
In hermetically closed environments with little air replacement it can be difficult to supply enough air
for the combustion and it may be necessary to supply extra air to the room.
4.9. No ignition in the burn pot.
During the ignition phase, it may be the case that the stove fails to develop a flame.
If the stove fails to ignite, the control system will shut down the stove and report an error (no pellets)
(See section 8.6.5.)

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4.10. Before the first ignition.
1) Read these instructions carefully before lighting the stove.
2) Install the control panel and cable supplied. (See section 4.2.)
3) Correctly connect the pellet stove to the chimney
4) Fill the pellet tank (diameter 6–8 mm)
5) Open the door and check that the burn pot is in place in the frame and that the baffle plate is at
the top of the combustion chamber
6) Close the stove door. Never open the stove door while the stove is operating.
7) Roll out the room temperature sensor placed at the rear of the stove and ensure it is not in
contact with hot surfaces.
8) Connect the stove to a power outlet using the cable supplied.
9) Use the control panel to configure all personal settings and then start the stove.
(See the section on operating the stove)
NB:
The first time the stove is lit it is important to ventilate the environment very well, as an unpleasant
odour may arise during the first few hours of operation as the paint hardens.
Allow the stove to operate at the highest level for a few hours to ensure the paint is hardened the
first time the stove is used, so the unpleasant odour does not occur again.
5. Safety systems
Greenfire pellet stoves are equipped with advanced safety systems to prevent damage to the stove
or residential environment which could arise due to a fault in the appliance or inadequate
maintenance, chimney draught, etc.
If a fault occurs, pellet feeding ceases and the stove shuts down automatically.