Greenlee AirScout Enterprise User manual

AirScout®Enterprise
Instruction Manual
new number © 2016 Greenlee Textron Inc. 11/16
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Contents
OVERVIEW ....................................................................................................................... 3
Description ................................................................................................................. 3
Safety......................................................................................................................... 3
IMPORTANT SAFETY INFORMATION.................................................................................. 4
Operation.................................................................................................................... 4
Specifications ............................................................................................................. 4
Power Adapters .......................................................................................................... 5
Battery ....................................................................................................................... 5
Compliance ................................................................................................................ 6
Limited Warranty Summary......................................................................................... 6
HARDWARE COMPONENTS .............................................................................................. 7
ASM300 AirScout Master Controller 300 (master) ....................................................... 7
ASC300 AirScout Client 300 (client)............................................................................. 8
APPLICATION REQUIREMENTS.......................................................................................... 9
INSTALLATION.................................................................................................................. 9
AIRSCOUT HARDWARE OPERATION ................................................................................ 13
Turning Power On ..................................................................................................... 13
Turning Power Off..................................................................................................... 13
Power Status LED ..................................................................................................... 13
Device Status LED .................................................................................................... 13
Connecting a Tablet or PC to the AirScout.................................................................. 14
Pairing Clients to a Master ........................................................................................ 15
Un-pairing Clients from a Master .............................................................................. 15
APPLICATION USE .......................................................................................................... 16
Firmware Updates..................................................................................................... 16
Creating a Cloud Account and Setting Up a License................................................... 19
Logging in ................................................................................................................ 20
Adding a Project ....................................................................................................... 21
Adding a Building...................................................................................................... 21
Adding a Floorplan.................................................................................................... 22
Selecting Test Parameters......................................................................................... 30
Connecting AirScout to the Application to Run the Test.............................................. 31
Running a “Validate New Network” Test with the Master-as-AP ................................ 37
Running a Validate Existing Network Test .................................................................. 40
Report Views............................................................................................................. 42
AIRSCOUT ENTERPRISE CLOUD USAGE .......................................................................... 45
Accessing a Project .................................................................................................. 46
PDF Report Generation.............................................................................................. 48
Vendor Administrator Account Features..................................................................... 49
Creating a New Project in the Cloud.......................................................................... 50
Accessing/Editing Prior Projects................................................................................ 50
Troubleshooting ........................................................................................................ 51
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OVERVIEW
Thank you for purchasing Greenlee Communications AirScout®Enterprise!
Description
This solution is designed to assist with installation, troubleshooting, and validation of
enterprise-grade Wi-Fi®systems to maximize user performance and experience.
Safety
Safety is essential in the use and maintenance of Greenlee tools and equipment.
Thisinstruction manual and any markings on the tool provide information for avoiding
hazards and unsafe practices related to the use of this tool. Observe all of the safety
information provided.
Do not discard this product or throw away!
For recycling information, go to www.greenlee.com.
All specifications are nominal and may change as design improvements occur.
Greenlee Textron Inc. shall not be liable for damages resulting from misapplication
or misuse of its products.
AirScout is a registered trademark of Textron Innovations Inc.
Wi-Fi is a registered trademark of Wi-Fi Alliance.

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IMPORTANT SAFETY INFORMATION
Read carefully all the safety information below before using AirScout.
Failure to follow these safety instructions could result in fire, electric shock, injury, or
damage to the AirScout equipment or other property.
Operation
1. Charge all units for at least two hours before using.
2. Use the enclosed power supply adapter and connect it to the carry case.
3. The LED on the side of the carry case will turn on red while at least one unit is
charging. The LED will turn green when charging is complete.
Specifications
Power input:
Carry case: 11 to 15 VDC, 2.5 A maximum.
AirScout Master Controller 300 (ASM300): 11 to 15 VDC, 1 A.
AirScout Client 300 (ASC300): 5.00 ±0.5 V, 1 A.
Operating temperature: 0 to +60 °C (+32 to +140 °F).
Charging temperature: –10 to +55 °C (+14 to +131 °F).
Operating humidity: 90% max, non-condensing.
Storage temperature: –20 to +70 °C (–4 to +158 °F).
All parts are intended for indoor use only in dry conditions.
If soiled, clean the case only with a damp cloth and soap or mild detergent;
ensure the product is fully dry before use.
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Power Adapters
AirScout devices will operate from the internal battery or an external power supply.
Themaster will accept the 12 VDC external power adapter supplied with the product.
AirScout 306 External Power Supply
12 VDC output, universal input (90~240 VAC) with interchangeable blades.
CAUTION: Use only Greenlee power adapters supplied with the kit. The use of any
unauthorized power supplies is not recommended. As such, Greenlee is not responsible for
any malfunction.
Automobile 12 V Power Adapter
12 VDC input, 5 A maximum.
CAUTION: Use only the power adapters supplied with the kit. The use of any unauthorized
power supplies is not recommended. As such, Greenlee is not responsible for any
malfunction.
Battery
AirScout master and client devices contain a lithium polymer cell that is permanently
installed. CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose
of used batteries according to the instructions. This battery is not serviceable by the
customer. The lithium polymer cell was tested in accordance with UL2054 and IEC 62133,
and it has a capacity below 15.7 Wh. If service is required, contact Greenlee for your
nearest authorized repair center.
• The battery must be recycled or disposed of separately from household waste.
• For more information go to www.greenlee.com.
Charging
AirScout batteries should be charged after each day of use. The AirScout 306 product
includes a carry case with charge capability. When master and client devices are in the
carry case and the carry case is connected to the external power supply or the automotive
12 VDC adapter, the devices will charge. The carry case LED will indicate charge status.
• Off indicates power is not present.
• Solid red indicates that one or more devices are charging.
• Solid green indicates that all devices are charged.
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Compliance
This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled
environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement
C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment
should be installed and operated keeping the radiator at least 20 cm (8 in) or more away
from person’s body (excluding extremities: hands, wrists, feet andankles).
Canadian Department of Communications Industry Canada Notice (Canada only)
This Class B digital apparatus complies with Canadian ICES-003.
FCC Rules, Part 15
This device complies with Part 15 of FCC Rules and Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference, including interference that may cause
undesired operation.
EU Compliance
Greenlee Textron Inc. hereby declares that the AirScout kit is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC and the
R&TTE Directive. A copy of the full Declaration of Conformity may be downloaded from
www.greenleecommunications.com/support/compliance.
Limited Warranty Summary
Greenlee Textron Inc. warrants the included product and accessories against defects in
materials and workmanship for one year from the date of original purchase. Greenlee does
not warrant against normal wear and tear, nor damage caused by accident or abuse.
All items are produced in accordance with Greenlee’s production instructions and tested to
perform as specified. Greenlee Textron Inc. is an ISO9001 approved company.
Full warranty text and details can be viewed at www.greenleecommunications.com.
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HARDWARE COMPONENTS
AirScout Enterprise consists of the following hardware components:
• AirScout test hardware, including:
- AirScout Master Controller 300 (ASM300), referred to in this manual as “master”.
- At least one AirScout Client 300 (ASC300), referred to in this manual as “client”.
• A PC or tablet, referred to in this manual as BYOD (Bring Your Own Device).
ASM300 AirScout Master Controller 300 (master)
The master is a compact, battery-powered 802.11 Wi-Fi access point (AP) test device
providing a premises-wide solution for optimizing Wi-Fi installations and diagnosing Wi-Fi
problems. The master, coupled with client devices, provides a client-side view of the Wi-Fi
network, simultaneously measuring signal quality, congestion, interference, and application
level performance throughout the entire premises.
1Device Status LED
2Power Status LED
3Identification Button
4Power Button
5Pairing Button
610/100/1000 Ethernet
712 VDC Power Input
Master Front View
Master Rear View
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ASC300 AirScout Client 300 (client)
The client is a compact, battery-powered 802.11 Wi-Fi client test device that
communicates with the master. AirScout can simultaneously test a premises using
one to 30 client devices, providing needed coverage throughout the premises.
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1Device Status LED
2Power Status LED
3Identification Button
4Power Button
5Pairing Button
6Micro USB Power Input
Client Front View
Client Rear View
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APPLICATION REQUIREMENTS
The AirScout Enterprise application requirements for the operating systems supported
include: Windows 7, 8, 10 – minimum 1 GB hard drive space, 4 GB memory, dual-core
Intel processor @ 1.5 GHz or greater with 3D graphics acceleration enabled.
INSTALLATION
Download the AirScout Enterprise application from the Greenlee Communications website
at http://www.greenleecommunications.com/. Then click on the “Support” tab at the top of
the page and select “Software Updates”. Register for an account if you do not have one.
Once the AirScout Enterprise package is downloaded, it is installed with the InstallShield
Wizard. While all attempts have been made to include the installer with all the required
application dependencies, it is important to remain connected to the Internet during this
process in case other dependencies need to be installed. The installation procedure is
similar to installing any other Microsoft Windows application.
1. Start the installer by double clicking the “AirScout Setup” icon. A warning about the
software coming from an untrusted publisher may appear at this point, depending on
your version of Windows. Click on the “More Options” link and select “Install Anyway”
to trust the publisher.
2. The installer now starts installing the application dependencies. The actual application
will be installed once this is finished.
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3. The installer might reboot your computer to finish installing these dependencies.
Uponreboot, the installer launches automatically and continues the installation.
4. Press Next to continue installation.
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