9
LIMITED WARRANTY
GreenPan Electrics are covered by a limited
warranty against defects in materials and
workmanship, beginning on the date of
purchase and lasting for two years. If your
GreenPan Electrics product has a defect during
the warranty period, The Cookware Company
(USA), LLC will either repair or replace the
product. Further information on the warranty
claim process, exclusions from warranty
coverage, and other terms can be found in
the complete limited warranty for this product,
available online at greenpan.us/warranty.
TERMS OF SALE;
ARBITRATION
The terms on which The Cookware Company
(USA), LLC sells GreenPan Electrics are
available online at greenpan.us/pages/terms-
of-sale (the “Terms”). The Terms contain very
important information regarding your rights and
obligations, as well as conditions, limitations,
and exclusions that may apply to you. Please
read them carefully.
In particular, the Terms provide that, by
your purchase of this product, you and The
Cookware Company (USA), LLC are agreeing
to give up any rights to litigate in a court or
before a jury, or to participate in a class action
or representative action with respect to a claim.
Other rights that you would have if you went
to court may also be unavailable or limited in
arbitration. Any claim, dispute, or controversy
between you and The Cookware Company
(USA), LLC arising from or relating in any way
to your purchase of products or services will be
resolved exclusively and finally by
binding arbitration.
The arbitration will be administered by the
American Arbitration Association (“AAA”) in
accordance with the Consumer Arbitration
Rules (the “AAA Rules”) then in effect, except as
modified hereby. (The AAA Rules are available
at adr.org or by calling the AAA at 1-800-778-
7879.) The Federal Arbitration Act will govern
the interpretation and enforcement of this
arbitration and waiver provision.
The Cookware Company (USA), LLC will
be responsible for the AAA filing fee of any
such proceeding. Other than your right to
pursue a claim in small claims court, as
described in the Terms, the arbitrator will have
exclusive authority to resolve any dispute
relating to arbitrability and/or enforceability
of this arbitration provision, including any
unconscionability challenge or any other
challenge that the arbitration provision or
these Terms are void, voidable or otherwise
invalid. The arbitrator will be empowered to
grant whatever relief would be available in
court under law or in equity. Any award of
the arbitrator(s) will be final and binding on
each of the parties and may be entered as a
judgment in any court of competent jurisdiction.
Attorney fee shifting in this case is governed
by the Terms. You agree to an arbitration on
an individual basis. In any dispute, NEITHER
YOU NOR THE COOKWARE COMPANY
(USA), LLC WILL BE ENTITLCD TO JOIN OR
CONSOLIDATE CLAIMS BY OR AGAINST
OTHER CUSTOMERS IN COURT OR IN
ARBITRATION OR OTHERWISE PARTICIPATE
IN ANY CLAIM AS A CLASS REPRESENTATIVE,
CLASS MEMBER OR IN A PRIVATE ATTORNEY
GENERAL CAPACITY. The arbitral tribunal may
not consolidate more than one person’s claims
and may not otherwise preside over any form
of a representative or class proceeding. The
arbitral tribunal has no power to consider the
enforceability of this class arbitration waiver
and any challenge to the class arbitration
waiver may only be raised in a court of
competent jurisdiction.
If any provision of the arbitration agreement
described herein and in the Terms is found
unenforceable, the unenforceable provision will
be severed and the remaining arbitration terms
will be enforced.
