Cat 5 Intercom System User’s Guide
www.greyfox.com
81-877-GREYFOX 9
Greyfox Systems 12 Month Limited Warranty
GREYFOX SYSTEMS warrants to the original or subsequent purchasers only that
this product shall be free from defects in workmanship or materials, under
normal use, for twelve (12) months following the date of its original purchase.
THIS WARRANTY CONTAINS THE ONLY REMEDIES AVAILABLE TO
PURCHASER.
DEFECTIVE PRODUCT:If GREYFOX SYSTEMS determines that the
product is defective, GREYFOX SYSTEMS shall, at is option, repair or replace the
product. GREYFOX SYSTEM’S total liability under the terms of this Warranty
shall not exceed the cost of the product to the original purchaser.
EXCLUSIONS: This Warranty excludes damage to the product caused by: (1)
negligent care, maintenance, or operation; (2) attempted or completed
unauthorized servicing or modification; (3) occurrences beyond GREYFOX
SYSTEMS’S control (i.e. vandalism, acts of God, etc.); (4) the failure of any part of
the structure in which the product is installed, or of any materials not supplied by
GREYFOX SYSTEMS; and (5) moisture entering any component through an
adjacent source.
DISCLAIMERS: GREYFOX SYSTEMS EXPRESSLY DISCLAIMS ALL EXPRESS
WARRANTIES NOT CONTAINED HEREIN AND ALL IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES
SHALL GREYFOX SYSTEMS BE LIABLE FOR ANY CONSEQUENTIAL OR
INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED.
If any provision of this Warranty is held to be unenforceable by any court or
competent jurisdiction, such provision shall be severed and the remainder of this
Warranty shall remain in full force and effect.
If, during the limited warranty period, it appears as though the product contains a
defect which is covered by this limited warranty, call our Technical Support
department before dismantling the product (1-877-GREYFOX).
Problem Solution
No power to any intercom unit
- Check Intercom Module power LED to
verify that it is lit. If not lit, make sure
power transformer or power distribution
module is plugged in.
- Verify that you are using the correct 12 V
power supply or power distribution
module for your system by obtaining the
model number of your power
transformer and calling your Greyfox
Systems installer or Greyfox Technical
Support. If you are not using a 12V power
transformer that supplies enough current
to the system then the unit may not
power on.
No power to a specific Room Unit, Door
Unit, or Main Console Unit
-Call your Greyfox Systems installer or
Greyfox Technical Support for assistance.
Feedback or squeal noise from
Main Console Unit, Room Unit,
Door Unit speaker.
- Feedback issues can normally be
eliminated by adjusting the volume of a
unit from a high level to a medium level.
No audio can be heard from a
Room Unit
- Verify that the Room Unit is not in MUTE
mode.When a Room Unit is in MUTE
mode, no audio will be heard through the
unit’s speaker.
- Adjust the volume up until at least 3 LEDs
on the volume light bar are lit.
No audio can be heard from the Main
Console Unit.
- Adjust the volume up until at least 3 LEDs
on the volume light bar are lit.
A button on any intercom unit is not
working properly.
- Call your Greyfox Systems installer or
Greyfox Technical Support for assistance.
Greyfox Systems Technical Support
1-877-GREYFOX www.greyfox.com
Troubleshooting Guide